Ford Contour Complaints

3,154 consumer complaints on file.

#879078January 26, 2001
SEATS
DRIVER'S SIDE AND PASSENGER'S SIDE SEAT TRACK AND ANCHOR SYSTEM IS RUSTING OUT. DEALER HAS NOT BEEN CONTACTED .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879126January 26, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN DRIVING VEHICLE WOULD HESITATE. WATER TEMPERATURE GAUAGE WOULD FLUCTUATE. TOOK VEHICLE TO DEALERSHIP. INFORMED BY MECHANIC A TSB WAS SENT BY MANUFACTURER ON CAUSE OF PROBLEM. SEEMED THAT COMPUTER CHIP CAUSED VEHICLE TO HESITATE. MECHANIC REMOVED BATTERY CABLE & LET VEHICLE SIT FOR AWHILE BEFORE REHOOKING CABLES. THIS CAUSED COMPUTER CHIP TO RESET ITSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879011January 25, 2001
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS MAKING SPITTING AND SPUTTERING NOISES, AND THEN IT STALLED. WHILE CONSUMER WENT INSIDE TO CALL DEALER, ABOUT A HALF HOUR LATER, WENT BACK OUT AND FOUND VEHICLE ON FIRE CONSUMER DID NOT KNOW WHY VEHICLE CAUGHT ON FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#559149January 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS
BRAKES FAILED CAUSING CONSUMER TO REAR END ANOTHER VEHICLE, CAUSING DAMAGE TO THE FRONT END, AIR BAG DID NOT DEPLOY, THE BRAKES WERE INSPECTED AND SAID TO BE OK BUT ANOTHER ACCIDENT HAPPENED, CONSUMER BELIEVES THE PRESSURE REDUCING VALVES MALFUNCTIONED PRIOR TO RECALL RESULTING IN THE TWO ACCIDENTS. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#878904January 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WITHOUT WARNING ENGINE CHECK LIGHT CAME ON CAUSING VEHICLE TO START TO KNOCK AND MAKE ALOT OF NOISE. PRIOR TO THIS INCIDENT, VEHICLE WAS TAKEN TO DEALER TO BE CHECKED FOR EXCESSIVE USE OF OIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878945January 24, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
RECALL 00V350000, FUEL TANK FILLER PIPE GROMMET RECALL DONE, VEHICLE WAS LEAKING FUEL AFTER THAT. TAKEN TO DEALER TWICE BEFORE IT WAS REPAIRED TO SATISFACTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878978January 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY VEHICLE WOULD CRANK, BUT WILL NOT START. DEALER NOTIFIED, AND UNABLE TO LOCATE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739838January 23, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, VEHICLE SPEED CONTROL:LINKAGES
MY 1996 FORD CONTOUR'S (W/V6 2.5L DURATEC MOTOR) ENGINE CHECK LIGHT CAME ON AROUND JAN 2 OF 2001. I SCHEDULED AN APPOINTMENT TO HAVE IT CHECKED OUT AT THE CLOSEST FORD DEALERSHIP IN MODESTO, CA. AS SOON AS POSSIBLE. THE NEXT AVAILABLE APPOINTMENT WAS ON FRIDAY JAN 05, 2001, LATER ON THAT WEEK. ONCE I TOOK IT IN, THEY HAD DIAGNOSED THE PROBLEM AS BEING MY (3) CATALYTIC CONVERTERS AND MY THROTTLE BODY. THE SERVICE ADVISOR THEN TOLD ME THAT HE HAD TO CHECK WITH FORD BECAUSE HE BELIEVED THAT THE WORK WAS COVERED UNDER A FORD RECALL 97E61. THE NEXT DAY HE RESPONDED TO ME AND TOLD ME THAT FORD HAD SAID THAT IT WASN'T COVERED AND THAT MY BILL WOULD BE $1,300.00. I THEN ASKED HIM WHY IT WASN'T COVERED AND HE TOLD ME BECAUSE MY VIN# DOESN'T SHOW IT. HE THEN ASKED ME TO TAKE IT UP WITH FORD THE ACTUALL COMPANY. SO I'VE BEEN DOING RESEARCH ON IT MYSELF AND HAVE COME UP WITH A LITTLE BIT OF INFO. FORD'S CUSTOMER SERVICE HAS TOLD ME THAT THE REASON MY CAR IS NOT COVERED IS BECAUSE IT DOESN'T FALL UNDER THE 97E61 CRITERIA FOR RECALL. SO I ASKED WHAT ACTUALL PART DOES NOT FALL UNDEER THE CRITERIA. THEY ASKED ME TO TAKE IT UP WITH NHTSA AND THEY CAN GIVE ME THAT INFO. WHAT I HAVE FOUND IS THAT CARS THAT WERE BUILT AT 2 FORD PLANTS, CAUTLIN, AND KANSAS CITY PLANTS ARE THE ONES THAT ARE AFFECTED. WELL MY CAR WAS BUILT AT THE KANSAS CITY PLANT. THE OTHER CRITERIA I KNOW ABOUT IS IF THE CAR WAS BUILT WITHIN MARCH OF 95 THRU MARCH OF 96. WELL MY CAR WAS FIRST SOLD IN FEB. 96 AND IT'S A 96 MODEL SO IT WOULD HAVE TO FALL WITHIN THAT TIME FRAME. I AM CURRENTLY HAVING MY CAR FIXED AT A DIFFERENT FORD DEALERSHIP BUT MY COST IS STILL OVER $1,100.00. PLESAE HELP ME. CESAR GARCIA CALL ME ANY TIME AT 408-674-9315 TO LET ME KNOW YOU HAVE RECEIVED MY LETTER. I WOULD ALSO LIKE A COPY E-MAILED TO ME OF WHAT I HAVE WRITTEN SO I HAVE A RECORD AT [email protected]. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878833January 23, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ABOUT ANY SPEED WOULD STEP ON BRAKES PEDAL TO STOP OR TO SLOW DOWN, BUT BRAKES WOULD NOT OPERATE AS BEFORE AND PULL TO SIDE.*AK THE DEALER REPLACED WHEELS BUT THE VEHICLE MAKES LOUD NOISE ALSO. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878836January 23, 2001
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES A NOISE CAN BE HEARD WHEN THE WHEELS ARE TURNED LEFT OR RIGHT, WHEELS WERE REPLACED ONCE BY THE DEALER, WHEN DRIVING, SOMETIMES VEHICLE WILL SHAKE VERY BAD. VEHICLE HAS BAD BRAKES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878657January 22, 2001
SUSPENSION
WHILE DRIVING VEHICLE MAKES A WHINNING SOUND, AND LOSES POWER. DEALR HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878694January 22, 2001
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ABOUT 20 MPH NEXT TO A CLOSE CURVE SAW A DEER IN FRONT OF VEHICLE ON ROAD. TRIED TO AVOID HITTING IT BY STEPPING ON BRAKES. THEY LOCKED UP, AND VEHICLE ROLLED OVER. NONE OF FRONT AIR BAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#739633January 19, 2001
PARKING BRAKE:CONVENTIONAL:MECHANICAL
EMERGENCY BRAKE CABLE CUT BY RUBBING AGAINST TIRE ON LEFT REAR, DUE TO MISMATCHED CABLE GROMMET AND BRACKET. EITHER GROMMET OR BRACKET IS WRONG PART. EITHER AN ASSEMBLY OR DESIGN DEFECT. DAMAGES BOTH TIRE AND CABLE. CAN EMAIL DIGITAL PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878600January 19, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUME R WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A CLUNKING NOISE. THERE WAS NO PRIOR WARNING LIGHT AT ALL. VEHICLE HAD TO BE TOWED. MECHANIC TOLD CONSUMER THAT ENGINE HEAD GASKET HAD BLOWN OUT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#878509January 18, 2001
INTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHENEVER STARTING VEHICLE OR EVEN DRIVING ELECTRICAL SYSTEM WOULD START ACTING UP. WINDSHIELD WIPERS WOULD GO ON BY THEMSELVES, HAVE NOT BEEN TURNED ON. LIGHTS, INTERIOR & EXTERIOR, WOULD GO OUT. IGNITION WILL NOT START VEHICLE SOMETIMES.ALSO, WOULD HEAR A CLICKING NOISE. DID NOT HAVE A BATTERY PROBLEMS. HEATER BLOWER FAILED TO WORK. NO RECALLS ON VEHICLE FOR ELECTRICAL PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878523January 18, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING ENGINE WILL OVERHEAT. TEMPERATURE GAUGE WILL GO ALL WAY TO RED PART, AND A DARK SMOKE WILL COME FROM DASHBOARD WITH A PLASTIC SMELL. COOLING SYSTEM WILL NOT WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878295January 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
IN COLD WEATHER IT IS IMPOSSIBLE TO SHIFT FROM PARK TO REVERSE. CONSUMER HAS TO RESORT TO A SREW DRIVER TO HELP SHIFT, VEHICLE AT DEALER SINCE DECEMBMBER 28, 2000 TO REMEDY PROBLEM. *AK AUTOMATIC TRANSMISSION SHIFTS BUT KNOB ROTATES AND SHIFT BINDS STILL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878332January 17, 2001
ELECTRICAL SYSTEM:IGNITION
IGNITION POWER MODULE SHORTED OUT. PLEASE PROVIDE FUTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878232January 16, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER WAS TRAVELING ON HIGHWAYAND VEHICLE STARTED SMOKING BLUE SMOKE. THEN, VEHICLE CAUGHT ON FIRE DASHBOARD WAS BADLY BURNED. NO INJURIES. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#878243January 16, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
CONSUMER WAS TRAVELING ON HIGHWAY, AND VEHICLE STARTED TO OVERHEAT. PULLED OVER TO THE SHOULDERS, AND VEHICLE COOLED DOWN. ABOUT 25 MINUTES LATER, THERE WAS A BURNING SMELL INSIDE OF VEHICLE COMING THROUGH THE VENTS. ALSO, ENGINE WAS REPLACED. *AK THE MANUFACTURER HAD ISSUED RECALL NOTICE AND THE VEHICLE WAS FIXED. RECALL # 00V-367. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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