Ford Contour Complaints

3,154 consumer complaints on file.

#10418136August 9, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE PARKED, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES NEAR THE REAR OF THE RADIO AND THE CENTER COLUMN THAT DIVIDED THE FRONT AND REAR DRIVER SIDE DOORS. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES HERSELF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V230000 (ELECTRICAL SYSTEM) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE FAILURE AFFECTED THE EXTERIOR LIGHTING AND INTERIOR LIGHTING OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,922.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10416925August 3, 2011
STRUCTURE
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT STATED THE ENTIRE TOP OF THE DASHBOARD CURLED UPWARD. THE DAMAGED DASHBOARD CAUSED PROBLEMS WITH THE DEFROST AND AIR CONDITIONER, BECAUSE THE WINDSHIELD WOULD NOT DEFROST. THE CONTACT PLANS TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT WAS CONCERNED ABOUT THE SAFETY ISSUE BECAUSE IT WAS HARD TO SEE OUT OF THE WINDOW WHENEVER IT RAINED OR THE WEATHER CONDITIONS WERE CHILLY. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412276July 14, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1995 FORD CONTOUR. THE CONTACT STATED THAT THE VEHICLE WAS ON WHILE IN PARK WHEN A FUSE BLEW AND THE VEHICLE STALLED. THE DEALER INFORMED THE CONTACT THAT THE WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. A PRIVATE MECHANIC THEN CONFIRMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411708July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS ON I65 WAS DRIVING FINE HIRD A LOUD EXPLOSION ENGINE STARTED TO REV UP A PIECE OF THE TRANSMISSION CASING WENT INTO MY TIRE CAUSING A BLOW OUT, CAR BECAME OUT OF CONTROL AND HIT GAURDRAIL. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10403780May 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE SUDDENLY SHIFTED INTO FIRST GEAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 98V233000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS CONCERNED THAT THE SUDDEN DOWNSHIFT COULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 22,000. UPDATED 06/10/11 *BF UPDATED 2/08/2012 *LN *TR THE CONSUMER STATED THE DEFECT ECM/PCM ENGINE CONTROL COMPUTER AND REPLACED AT THE TUNE OF $750 WITH A PART USED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402220May 20, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HIS TAIL LAMPS, PARKING LAMPS, AND THE INSTRUMENTAL PANEL MALFUNCTIONED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400911May 15, 2011
STRUCTURE
CARS DASHBOARD GOT SO HOT THAT IT CURLED UP CAUSING THE FRONT DEFROSTERS NOT TO WORK AND ALSO PARTIALLY OBSTRUCTING MY VISION WHILE DRIVING THAT CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399853May 10, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE THE CONTACT INSPECTED THE VEHICLE, HE NOTICED THAT THE FUEL TANK STRAPS WERE RUSTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 06/16/11*LJ UPDATED 07/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396745April 19, 2011
AIR BAGS, ELECTRICAL SYSTEM
MY 1998 FORD CONTOUR HAS THREE SAFETY RECALLS. HOWEVER, I'M HAVING A TERRIBLE TIME GETTING FORD TO PROVIDE THE PARTS NEEDED TO SERVICE THE VEHICLE. THE RECALLS ARE: (A) 01S22 - HEATER BLOWER RESISTOR AND CONNECTOR, (B) 99S14 - HEADLIGHT SWITCH CONNECTOR, AND (C) 99S23 - FRONT CRASH SENSORS. PRESENTLY MY AIRBAGS ARE OFFLINE AND OFFER NO CRASH PROTECTION. IT'S BEEN A LITTLE OVER A MONTH SINCE I BEGAN TRYING TO GET THIS RESOLVED (BASICALLY WHEN I BOUGHT THE CAR - THE SELLER DIDN'T DISCLOSE THE RECALLS WERE NOT FIXED TO ME). THE BLOWER STOPPED WORKING A FEW DAYS AGO AND IT SMELLED LIKE ELECTRICAL WIRES WERE PERHAPS BURNING. SO NOW I DON'T HAVE DEFROST/DEFOG CAPABILITY. THE DEALER IS TRYING TO GET THE PARTS, BUT FORD HASN'T SHIPPED THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395413April 10, 2011
FUEL SYSTEM, GASOLINE
1999 FORD CONTOUR, FUEL CONSTANTLY CUTTING OFF AND NOT RESTARTING. SHOWS GAS BUT ACTS LIKE NO GAS IN CAR. SAID TO BE FUEL PUMP PROBLEM. NO ONE CAN FIND ISSUE. I HAVE BABIES AND HAD BEEN STUCK ON FREEWAY FOR OVER TWO HOURS WHEN SOMEONE HAD TO COME AND GET US AND TOW VEHICLE HOME. STILL NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395278April 8, 2011
STRUCTURE
I HAVE A 1999 FORD CONTOUR SPORT V6. MY MOTOR/TRANMISSION MOUNTS KEEP FAILING A HAVE REPLACED NUMEROUS TIMES. CAUSING MANY ENGINE ISSUES. HAVE TAKEN SEVERAL MECHANICS, EVEN DEALERSHIP. BEEN TOLD THIS IS A MANUFACTURING FAULT. WHY HAS NHTSA NOT MADE A RECALL. TO MAKE THE COMPANY FIX THEIR MISTAKE OR AT LEAST A WAY TO KEEP MOUNTS FROM FAILING. ALL I KEEP GETTING IS "THATS JUST HOW ITS MADE". WHEN COPARING THE FROD REPLACEMENT PART TO THOSE SOLD AT MY LOCAL AUTO PARTS STORE ITS THE SAME THING. SO AS FAR AS I CAN TELL THERE IS NO IMPROVEMENT MADE TO PARTS. HAD MY TRANS MISSION REPLACED-THE TRANSMISSION LEAKED-THEY NOTED THAT THE LEAK WAS DO TO FAILED MOUNTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394156April 4, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE OPERATING THE VEHICLE IN REVERSE, THE CONTACT NOTICED THAT THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE WIRING HARNESS WAS CORRODED AND CRACKED. THE MECHANIC CONFIRMED THAT THE VEHICLE NEEDED TO BE REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NUMBER: 01V230000 (ELECTRICAL SYSTEM); HOWEVER, SINCE THE RECALL HAD EXPIRED THE DEALER WAS NOT WILLING TO OFFER ANY ASSISTANCE. THEY ADVISED THE CONTACT TO LOCATE A WIRING HARNESS AT A JUNK YARD FOR INSTALLATION. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED DUE TO THE COST. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 5/2/11 *CN UPDATED 1/11/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392780March 24, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1995 FORD CONTOUR. THE CONTACT STATED THAT THE ENGINE WIRING UNDER THE HOOD WAS FRACTURING FROM THE PLASTIC COVERING AND THE WIRES WERE TOUCHING WHICH MADE THE VEHICLE INOPERABLE. IN ADDITION, THE CONTACT WAS CONCERNED ABOUT THE POTENTIAL OF THE WIRES SHORTENING OR CAUSING A FIRE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO ADVISED THAT THE FAILURE OF THE WIRING WAS SO SEVERE THAT THEY WERE UNABLE TO SUCCESSFULLY RUN A DIAGNOSTIC TEST. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386487March 4, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT WAS REFUELING THE VEHICLE WHEN HE NOTICED LARGE AMOUNTS OF FUEL SPILLING FROM THE VEHICLE AND ONTO THE GROUND ABNORMALLY. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE MECHANIC ADVISED HIM THAT THE FUEL TANK FILLER PIPE GROMMET WAS LEAKING. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AT HIS EXPENSE BUT WAS AWAITING THE REQUIRED PARTS NEEDED FOR REPAIRS, WHICH WERE ON BACKORDER. THE FAILURE MILEAGE WAS 73,556.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386023March 1, 2011
ELECTRICAL SYSTEM
I OWN A 1998 FORD CONTOUR SE V6 MANUAL TRANS VIN #[XXX] THE UNDER THE HOOD WIRING HARNESS IS FAILING THERE WAS A RECALL FOR THIS DEFECTIVE PART BUT FORD CONTINUES TO SAY THAT MY CAR IS NOT UNDER THE RECALL THE INSULATION ON THE WIRING HARNESS HAS COMPLETELY FLAKED OR CRUMBLED OFF CAUSING THE CAR NOT TO RUN OR POTENTIAL DEADLY FIRE NO HELP FROM FORD MOTOR COMPANY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379607January 30, 2011
STRUCTURE, FUEL SYSTEM, GASOLINE
DASH CURLING BACK. STRAP FOR FUEL TANK RUSTED, GOING TO BREAK, RUST ON BRAKE LINE, RUST UNDER BOTH BACK DOORS AND SPREADING TO UNDERNEATH CAR, RADIO SPEAKERS OUT, CAR HESITATES WHILE ACCELERATING, TRUNK LEAKS DEFROSTER NOT WORKING PROPERLY BECAUSE OF DASH. WAS NOT AWARE OF A RECALL FOR DASH. SHOULD BE RECALL FOR CORROSION PROBLEM AS IT IS UNSAFE TO DRIVE. I HAVE NO OTHER MEANS OF TRANSPORTATION SO I TAKE A HUGE CHANCE EVERYTIME I DRIVE WHICH IS 3 OR 4 TIMES A WEEK TO WORK.. FUEL PUMP HAD TO BE REPLACED. CHECK ENGINE LIGHT COMES ON FOR NO REASON. PIECE OF JUNK AND I CAN'T AFFORD TO BUY ANOTHER CAR. FORD SHOULD BE ASHAMED OF THEMSELVES. THEY SHOULD HAVE TO FIX THESE CARS OR REPLACE THEM. THE MECHANIC TOLD ME THE STRAP FOR FUEL TANK IS GOING TO BREAK. THE CAR ONLY HAS 61,000 MILES ON IT. WHAT A JOKE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367138November 22, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN PUTTING FUEL IN THE VEHICLE, THE FUEL WOULD SPILL ONTO THE GROUND. THE DEALER STATED THAT THE FUEL FILTER GROMMET FAILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 67,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361440October 20, 2010
ELECTRICAL SYSTEM
INSTRUMENT PANEL WARPING, LOOSE BEZEL - THE WARPING MAY ADVERSELY AFFECT PERFORMANCE OF THE AIR BAG SYSTEM AND DOES CREATE LOOSE INSTRUMENT PANEL COMPONENTS (SUCH AS THE DEFROST BEZEL) THAT WAS A PROJECTILE DURING A QUICK STOP AT A RED LIGHT - FOR THOSE READING - I DO INCLUDE PERSONAL INFO - MY NAME IS [XXX] IF YOU COULD HELP WITH INFO RE THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10357872September 27, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT WHEN DISPENSING FUEL INTO THE FUEL TANK, THE AUTOMATIC FUEL NOZZLE WOULD SHUT OFF AT ANY FUEL CAPACITY LEVEL. THE FAILURE WAS A CONTINUOUS OCCURRENCE WHEN DISPENSING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL PIPE FLAPPER VALVE WOULD NEED TO BE REPLACED. THERE WAS A MANUFACTURERS VOLUNTARY RECALL (MANUFACTURER RECALL NUMBER: 01M04) YET THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355185September 13, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT, WHO WAS A CERTIFIED INDEPENDENT MECHANIC, WHERE HE DISCOVERED THAT ALL OF THE WIRES UNDER THE HOOD WERE EXPOSED AND CORRODING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 284,371.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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