Ford Contour Complaints

3,154 consumer complaints on file.

#709176July 26, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL SMELL IN THE PASSENGER CABIN, MAKES NO DIFFERENCE WHETHER THE TANK IS EMPTY OR FULL AND DETECTABLE AT SLOW, FAST, OR NON SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709190July 26, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER/ANDY PANEL AIR BLOWS OUT OF DEFROST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709198July 26, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DASH BOARD SWITCH FOR AIR CONDITIONER HAS NOT WORKED PROPERLY FOR QUITE SOME TIME. AIR (REGULAR OR MAX) DOES NOT BLOW OUT THE DASH BOARD VENTS NOR THE FLOOR VENT - ALL AIR BLOWS OUT OF THE DEFROST VENTS UNDERNEATH FRONT WINDOW. THIS CAR WAS TAKEN TO FORD/LINCOLN/MERCURY DEALERSHIP IN WEST PALM BEACH,FL FOR EXTENSIVE SERVICE JUNE 1998 - THE PROBLEM HAS PERSISTED AND APPEARS TO HAVE NEVER BEEN CORRECTED. FORD DEALERSHIP, BOTH IN WEST PALM AND NASHVILLE HAVE RECHECKED AND ADVISE THERE IS NOTHING WRONG WITH THE SWITCH (?). BOTTOM LINE - IT DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843079July 23, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN IT RAINS HARD/FLOODS AND IN PUDDLES, CAR SHUTS OFF.CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843100July 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONGOING/INTERMITTENT PROBLEM WIT BRAKE SYSTEM FAILING TO OPERATE PROPERLY. WHEN APPLYING THE BRAKES VEHI;LE WOULD EXPERIENCE EXTENDED STOPPING DISTANCE. VEHICLE HAS BEEN IN REPAIR SHOP 11 ON OCCASIONS, AND NOTHING COULD BE FOUND.CAN NHTSA HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843177July 23, 1999
SEAT BELTS:FRONT:WEBBING
WHILE SITTING IN THE VEHICLE AT A LIGHT ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE, AND DIVER'S/ PASSENGER'S SEAT BELTS BROKE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#842743July 21, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:COOLING SYSTEM
FUEL PUMP AND WATER PUMP LEAKAGE CAUSED VEHICLE TO OVERHEAT, AND DAMAGED THE ENGINE HEAD GASKET. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842782July 21, 1999
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT, SUSPENSION:FRONT:CONTROL ARM
IDLER ARM AND FRONT CONTROL ARM FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842848July 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WILL INTERMITTENTLY JUMP FROM FIRST TO SECOND GEAR. ALSO, A LOUND POPPING NOISE OCCURS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708889July 21, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, UNKNOWN OR OTHER
CHECK ENGINE LIGHT CAME ON. VEHICLE WAS AT DEALERSHIP 5-17-99 NOT FIXED UNTIL 5-21-99. REPLACED MODULE. ENGINE LIGHT CAME ON AGAIN ON 6-11-99 AND PRESENTED CAR TO THE SARASOTA FORD DEALERSHIP. CAR WAS PURCHASED FROM THIS DEALERSHIP WITH AN EXTENDED WARRANTY CALLED PHOENIX AMERICAN INSURANCE GROUP. DEALERSHIP STATES VEHICLE IS UNSAFE TO DRIVE AND THEY WILL CONTACT PHOENIX AMERICAN FOR AUTHORIZATION. PHOENIX AMERICAN REQUESTED THE FORD COMPANY SHARE IN THIS EXPENSE. THE FORD COMPANY HAS DENIED THIS REQUEST. NEITHER THE FORD COMPANY NOR PHOENIX AMERICAN WILL NOW COVER THE TOTAL REWIRING OF THE VEHICLE. PHOENIX AMERICAN WILL ONLY COVER "ONE" WIRE TO BE REPLACED. SARASOTA FORD STATES ALL WIRING MUST BE REPLACED AS IT IS DANGEROUS TO DRIVE AND THE COST IS $6,000. ALL REPAIRS TO THIS VEHICLE HAVE ALWAYS BEEN COMPLETED BY SARASOTA. I FEEL THAT NO CAR WITH LESS THAN 37,000 MILES SHOULD HAVE TO HAVE TOTAL REWIRING. I PURCHASED AN INSURANCE POLICY TO COVER MY EXPENSES FOR REPAIRS THROUGH SARASOTA FORD. NEITHER COMPANY HAS RETURNED NUMEROUS CALLS AND I HAVE BEEN WITHOUT MY VEHICLE FOR OVER 40 DAYS AS IT IS STILL AT SARASOTA FORD FOR THEY TOLD ME IT WAS NOT SAFE TO DRIVE. PLEASE ASSIST AS THIS ELECTRICAL PROBLEM COULD CAUSE A FIRE AND PERSONAL HARM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842627July 20, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER FAN SWITCH WAS VERY HOT AND STARTED TO MELT THE PLASTIC HARNESS AND SMOKE WAS COMING FROM THE SWITCH, WHICH COULD HAVE RESULTED A FIRE IF THE OCCUPANT DIDN'T PULL THE FUSE ON THE SWITCH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708859July 20, 1999
ELECTRICAL SYSTEM:IGNITION
CAR WILL NOT START. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708806July 19, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE TRANSMISSION STARTED TO SHIFT REALLY HARD, AND I NOTICED THAT THE TRANSMISSION FLUID WAS LOW. I ADDED FLUID AND THE PROBLEM LESSENED, BUT WAS STILL THERE. ALSO THERE WAS A STRANGE HIGH PITCHED SOUND COMING FROM THE TRANSMISSION. AS IT TURNED OUT, WE HAD A BRAKE SYSTEM FAILURE AS WELL. SO I TOOK THE CAR TO THE DEALERSHIP. AFTER FIXING THE BRAKES (APX $600) THEY INFORMED ME THAT THE TRANSMISSION HAD TO BE REPLACED. I WANTED A SECOND OPINION, SO I PAID FOR THE BRAKES AND LEFT. A FEW DAYS LATER WHILE MY WIFE WAS DRIVING THE CAR THE TRANSMISSION LOCKED AND DESTROYED ITSELF. I HAD THE CAR TOWED TO THE CLOSEST PLACE WHICH WAS AAMCO RESULTING IN A $2,500 BILL AND A CAR THAT IS STILL IN THE SHOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708828July 19, 1999
STEERING:RACK AND PINION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, VISIBILITY:WINDSHIELD, EQUIPMENT:APPLIANCE:AIR CONDITIONER, UNKNOWN OR OTHER
I HAVE HAD MULTIPLE PROBLEMS W/ MY 96 FORD CONTOUR SINCE I BOUGHT IT 2/23/96. I HAVE HAD IT IN FOR SERVICE MULTIPLE TIMES, AND I GET TOLD IT'S COVERED UNDER WARRANTY WHY WORRY ABOUT IT. THE SRV.MNGR.AT MY DEALER SUPPOSEDLY TALKED TO A "TONY" AT FORD & TOLD HIM TO TELL ME AS LONG AS IT'S COVERED UNDER WARRANTY I SHOULDN'T COMPLAIN IT IS NO MONEY OUT OF MY POCKET. THAT IS UNSATISFACTORY -I BELIEVE MY CAR TO BE A DEFECT IN THAT YEARS LINE OF CONTOURS & I WOULD LIKE SOMETHING DONE ABOUT THESE PROBLEMS. MY CAR RUNS WORSE THAN ANY USED CAR I HAVE EVER OWNED! ALL I EVER WANTED DONE WAS TO RECTIFY THE SITUATION,THEY COULD HAVE EASILY REPLACED MY CAR WITH ONE SIMILIAR TO THAT YEAR & MODEL & I WOULD HAVE BEEN HAPPY. I REALLY WOULD LIKE A RESPONSE TO THIS MATTER. I AM TO THE POINT WHERE I WILL CONTACT A LAWYER TO SEEK HELP DEALING WITH FORD & KENNEDY FORD , IF I CAN NOT GET A FAIR & AGGREEABLE OUTCOME TO THIS SITUATION. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708771July 18, 1999
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:IGNITION:MODULE
I BOUGHT THIS CAR IN NOVEMBER OF 1997 WITH 36000 MILES ON IT ALMOST 2 YEARS LATER I AM APPROACHING 60000 MILES AND IT SEEMS THE CAR IS BREAKING DOWN SURELY THE CAR WAS MADE TO LAST LONGER THAN THIS THE DRIVING THAT HAS BEEN DONE HAS BEEN EASY DRIVING MOSTLY INTERSTATE I AM ALSO WORRIED ABOUT WHETHER OR NOT MY CAR WILL LAST PAST THE YEAR 2000 I HAVENT RCVD ANY INFO FROM FORD MOTOR COMPANY ON WHETHER I NEED A NEW COMPUTER FOR THE CAR THIS CAR WAS A BIG INVESTMENT FOR ME AND I STILL OWE 8000.00 DOLLARS ON IT DO I NEED TO LOOK INTO GETTING ANOTHER CAR WITH ALL THE RECALLS ON THE WEB AND THE ONES I HAVE RECVD IN THE MAIL NOT TO MENTION THE CONSTANT ROUGH IDLE ETC. I AM WORRIED ABOUT WHETHER THIS CAR IS WORTH FIXING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708746July 17, 1999
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
THE POWER STEERING LINE IS TOO CLOSE TO THE RIGHT DRIVESHAFT, CAUSING THEM TO RUB AND ULTIMATELY CAUSING A SERIOUS LEAK IN THE POWER STEERING LINE. THIS CAUSES THE ENGINE TO SMOKE AND SQUEL AND POWER STEERING TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547309July 16, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW SWITCHES FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842482July 16, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER WIRES BURNED OUT AND LEFT A BAD ODOR WITHIN VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#708686July 16, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SUMMER OF 1997 COLD AIR FROM A/C ONLY BLOWS OUT OF DEFROSTERS,HAD IT FIXED. SUMMER OF 1998 AGAIN COLD AIR FROM A/C ONLY BLOWS OUT OF DEFROSTERS, HAD IT FIXED. SUMMER OF 1999 AGAIN COLD AIR FROM AC ONLY BLOWS OUT OF DEFROSTERS, AGAIN I HAD IT FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842429July 15, 1999
AIR BAGS
THE AIR BAG WARNING LIGHT CONTINUES TO BLINK ON AND OFF. DEALER IS NOT ABLE TO DUPLICATE THE PROBLEM. OWNER HAS TO PUMP FUEL INTO TANK VERY SLOWLY. THE DEALER IS AWARE OF THIS PROBLEM BECAUSE OF SERVICE BULLETIN. PROBLEM HAS NOT BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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