Ford Contour Complaints

3,154 consumer complaints on file.

#845875August 26, 1999
UNKNOWN OR OTHER
ENGINE CHECK LIGHT STAYS ON WHILE THE VEHICLE IS IN MOTION. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845897August 26, 1999
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
NOTIFIED BY DEALER OF RECALL #99V103000. TOOK TO DEALER FOR REPAIRS. SUPPOSEDLY TOOK 10 MINUTES OF REPAIR. THE PANEL LIGHTS STILL NOT ON. AFTERWARDS, RECEIVED NOTICE #99V103000 FROM DEALER. WENT TO DIFFERENT DEALER WHO REFUSED REPAIRS DUE TO OTHER DEALERSHIP HAVING ALREADY DONE REPAIRS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845916August 26, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN TURNING THE AIR CONDITIONER ON, SMOKE CAME FROM THE FAN SWITCH. THERE COULD HAVE BEEN A FIRE IF DRIVER HADN'T BEEN SO QUICK TO TURN OFF THE SWITCH. DEALER WILL BE NOTIFED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845921August 26, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING DASH CAUGHT FIRE RIGHT BEHIND THE GLOVE COMPARTMENT. FIRE WAS ELECTRICAL. DEALER REPLACED WIRING HARNESS AND 3 RESISTOR BOARDS. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#710565August 26, 1999
SUSPENSION:REAR:SPRINGS
REAR COIL SPRING BROKE. FRONT ONE DID TOO, BUT WAS RECALLED. THERE SHOULD BE A RECALL FOR THE REAR ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844266August 25, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
VEHICLE SHUTS OFF IN GEAR AT 25 MPH. OVERHEATED UPON ACCELERATION. DEALER CONTACTED, AND STATED THE ALARM WAS THE CAUSE. PROBLEMS STILL EXISTS. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845703August 24, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
FLOOR SHIFT LEVER BROKE. INDICATOR SHOWING DRIVE/REVERSE, ETC., FAILED TO WORK PROPERLY. VERY HARD TO SHIFT INTO PARK. TOOK TO DEALER TO CHECK CAUSE & WAS INFORMED NO RECALLS ON VEHICLE. DRIVER CANNOT TELL IF VEHICLE IS IN DRIVE OR REVERSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710430August 24, 1999
VEHICLE SPEED CONTROL
MY THROTTLE CABLES WERE REPLACED IN SEPTEMBER OF 1998 PURSUANT TO A RECALL. IN LESS THAN ONE YEAR, THE THROTTLE CABLES COMPLETELY SEVERED. BECAUSE THE MILEAGE WAS BEYOND THE 12000 MILES FORD ALLOWS UNDER WARRANTY, I HAD TO PAY $225 TO HAVE MY THROTTLE CABLES REPLACED, AGAIN, AND INCURRED $150 TOWING BILL. THE RECALL ON MY THROTTLE CABLES WAS FOR THE 1995-1996 CONTOUR. THIS MONTH, ANOTHER RECALL OF THE 1997-98 CONTOUR (NHTSA-99V194000) WAS ISSUED FOR THE SAME PROBLEM. FORD HAS NEVER FIXED THE PROBLEM - THEIR SOLUTION TO THE 1995-96 RECALL WAS TO PUT ANOTHER DEFECTIVE SET OF THROTTLE CABLES ON MY CAR, WHICH DIDN'T EVEN LAST A QUARTER OF THE MILES THAT THE FIRST DEFECTIVE CABLES DID! I DO NOT KNOW WHAT THE NHTSA'S STANDARD IS FOR FIXING A DEFECT UNDER A RECALL, BUT IT DOESN'T MAKE ANY SENSE THAT FORD IS ALLOWED TO REPLACE ONE DEFECTIVE PART WITH A PART THAT IS EVEN MORE DEFECTIVE - THAT IS SIMPLY NOT A FIX AND THAT SHOULD SIMPLY NOT BE PERMITTED. THROUGHOUT MY ENTIRE OWNERSHIP OF THIS CAR, FORD AND ITS DEALERS HAVE REPEATEDLY DISPLAYED THEIR COMPLETE APATHY AND LACK OF CONCERN FOR THEIR CUSTOMERS AND THE PROBLEMS THEY EXPERIENCE WITH THE PRODUCTS THAT THEY PLACE INTO THE MARKET AND THAT THEY MAKE A SUBSTANTIAL AMOUNT OF MONEY FROM. WHEN I CONTACTED FORD'S CUSTOMER SERVICE, I WAS ESSENTIALLY TOLD THAT FORD COULD DO NOTHING FOR ME EVEN AFTER I EXPLAINED THAT THEY HAD SIMPLY PUT ANOTHER DEFECTIVE PART ON MY CAR AND PLACED MY LIFE IN DANGER BY DOING SO. THE KIND OF DISREGARD OF ETHICS (THAT IS, FEELING PERFECTLY JUSTIFIED IN USING ONE DEFECTIVE PART TO REPLACE ANOTHER REQUIRED TO BE REPLACED BY A RECALL) DISPLAYED BY FORD AND ITS DEALERS SHOULD NOT GO UNCHECKED. AND, I DO NOT EVEN KNOW IF MY NEW THROTTLE CABLES ARE THE SAME DEFECTIVE ONES RECALLED ON THE 1997-98 CONTOURS THIS MONTH, OR WHETHER THEY ARE THE "NEW FIX" FOR THOSE CARS. I'M NO EXPERT, BUT IT IS PRETTY UNUSUAL FOR AN AUTOMOBILE TO EVEN NEED THROTTLE CABLES REPLACED ONCE-LET ALONE TWICE IN ONE YEAR. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548101August 23, 1999
STRUCTURE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
DESIGN OF THE STRUCTURE CAUSING EXCESSIVE WIND NOISE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548096August 23, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CONTINUALLY SHUTS DOWN DURING OPERATION, UNABLE TO DETERMINE FAILURE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710374August 23, 1999
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE THROUGH A RATHER BUSY INTERSECTION THE CHECK ENGINE WARNING LIGHT CAME ON. WITHIN 5 TO 10 SECONDS LATER MY CAR STALLED IN THE MIDDLE OF TRAFFIC AND WOULD NOT RESTART. I CONTACTED FORD MOTOR COMPANY ABOUT THIS PROBLEM AND THEY STATED THAT THEY WERE UNAWARE OF ANY PROBLEMS OF THIS TYPE, BUT SAID THAT THEY WOULD HAVE THEIR ENGINEERING DEPARTMENT LOOK INTO THIS PROBLEM. I ASKED FOR WRITTEN CONFIRMATION AND THEY SAID THEY CAN'T "DO THAT". I DON'T BELIEVE THAT MY PROBLEM WAS AN ISOLATED CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710383August 23, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE PCM MODULE IS A CRITICAL EMISSION CONTROL DEVICE. ACCORDING TO THE WARRANTY BOOK PROVIDED WITH THE VEHICLE, IT IS COVERED IF IT IS REPLACED. HOWEVER, A FAILURE (LOSS OF PROGRAMMING) IS NOT CONSIDERED A PART FAILURE. IT WOULD APPEAR THAT A LOSS OF PROGRAMMING IS A FAILURE (MEMORY?). THE FORD MFG. CONSUMER LINE WAS CONTACTED ON 8/23/99. THE FORD MFG. EXPLAINED THAT ONLY WHEN A PART IS REPLACED IS THIS COVERED; SINCE ONLY RE-PROGRAMMING IS REQUIRED, FORD IS NOT OBLIGATED TO REPAIR THIS PCM MODULE. THIS SEEMS TO BE IN CONFLICT WITH FEDERAL EMISSION WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845560August 23, 1999
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
MANUAL GEAR SHIFT ON THIS VEHICLE STICKS, WHEN THE CLUTCH IS APPLIED TO SHIFT INTO FIRST IT, WILL NOT ALLOW THIS COMMAND . ONCE IT GETS INTO FIRST THERE IS A PROBLEM GETTING IT OUT. THIS ALSO HAPPENS WITH THE REVERSE GEAR. THE PROBLEM DOES NOT ALWAYS OCCUR. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845565August 23, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
HEADLIGHTS KEEP BLOWING OUT AND ALL THE WINDOW'S AREN'T WORKING BECAUSE OF A FUSE THAT KEEPS BLOWING OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845573August 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
WHILE DRIVING AT 70 MPH WITHOUT PRIOR WARNING ODOMETER DROPPED, AND THE VEHICLE WENT INTO OVERDRIVE AND WOULDN'T COME OUT OF OVERDRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710345August 22, 1999
SUSPENSION:REAR
REGARDING NHTSA ITEM NUMBER: SB039188, IT IS NOT THE SPARE TIRE. BOTH MY CAR AND MY MOTHERS CAR HAVE THE SAME THUNKING SOUND AND WE COMPLETELY EMPTIED THE TRUNKS TRYING TO LOCATE THE SOURCE. I SUSPECT THAT IT IS NEAR THE REAR FUEL FILLER AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710324August 21, 1999
ELECTRICAL SYSTEM:IGNITION
IGNITION WIRE UNDER COWL SEVERED BY WINDSHIELD WIPER COMPONENTS THAT CAUSED ENGINE SHUTDOWN, LOSS OF POWER ASSIST TO BRAKES AND STEERING, BATTERY DISCHARGE AND BLOWN FUSES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#548088August 20, 1999
POWER TRAIN, PARKING BRAKE, SUSPENSION
SPEEDOMETER CABLE BROKE, EMERGENCY BRAKE FROZE UP. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548070August 20, 1999
STRUCTURE:BODY:BUMPERS
DRIVERS SIDE FRONT WHEEL FENDER GUARD BECAME DETACHED FROM VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548077August 20, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
AUTOMATIC GEAR SHIFT LEVER DOES NOT PERFORM AS STATED IN THE MANUAL, THE THUMB BUTTON DOES NOT NEED TO BE PRESSED TO CHANGE GEARS, THE GEAR MOVED FROM DRIVE TO NEUTRAL WITH JUST A BRUSHING MOVEMENT FORWARD WHILE DRIVING. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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