Ford Bronco Sport Complaints (2021)

677 consumer complaints on file.

#11502653January 19, 2023
VISIBILITY/WIPER, SEATS, ENGINE
This car has had so many recalls on it and it does not stop. Gibbons Ford does not have windshield wiper clips; there is constant recalls on this car. What are my options?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502648January 19, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Catastrophic engine failure on major highway . The warning message was " Your engine is shutting down "
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502416January 18, 2023
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION:DISPLAY FUNCTION, COMMUNICATION
The contact owns a 2021 Ford Bronco. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 55 MPH, several unknown warning lights were intermittently illuminated and the Back Over Prevention screen turned white. The contact stated that the vehicle communication error message was displayed. The contact was able to navigate the vehicle off the road. The contact notified Ford’s AAA for towing however, the tow truck never showed up. The contact then notified the local authorities. The local authorities notified a tow truck, and the vehicle was towed back to the residence. The manufacturer was notified of the failure and confirmed that parts were unavailable. The contact was advised to continue driving the vehicle. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502250January 17, 2023
SERVICE BRAKES, FUEL SYSTEM, GASOLINE
The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving at 55 MPH, the vehicle inadvertently drove off the roadway and caught fire. The fire started from the front of the vehicle. The air bags were deployed. The contact sustained a broken hip, injuries to her pelvis, left clavicle, and right rib, as well as a head injury causing a minor brain bleed. Medical attention was received. The fire department arrived on the scene and extinguished the fire. A police report was filed. The contact was unaware if a fire department report had been filed. The vehicle was towed to an unknown location, where it was deemed totaled by the insurance company. The failure mileage was approximately 30,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11502129January 17, 2023
ENGINE, SERVICE BRAKES
this has happened twice to me. First time, I was driving around a roundabout - and the engine kicked off and there were a lot of alerts across the screen. I was safely able to coast off the road and onto the side where I sat for a little bit trying to restart it. After pushing the start button several times - it started back up and I was on my way. Most recently, last week - I was driving on the highway and the engine died and so many alerts were going across the screen. I couldn't pay much attention to the errors because a semi almost rammed my back end. I was on an incline on an off ramp and was trying to coast to the side as much as I could. It was too scary to monitor what was happening on the screen. I sat there trying to restart the Bronco and after several tries - it started back up and I was able to drive away. The Bronco is at the Dealership right now for them to look it over. No warning messages or anything - the engine shut down and then the alerts started. It appeared to be like every alert that could come up. There were so many. I also have the squealing and loud brakes. On back up .... they scream bloody murder. It is so embarrassing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502099January 17, 2023
SERVICE BRAKES
Issue with brakes - the vehicle has been at the dealership 4 times with no resolution to the noise coming from rear brakes and now the brakes seem to lock up at a stop and release suddenly creating a safety issue for my family and the motoring public. After the last attempt the noise is a lot worse then it was prior to the repairs recommended by Ford's TSB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501777January 14, 2023
SERVICE BRAKES
Had a recall done on my brakes because of the noise vehicle was making when going in reverse and difficulty and stopping. Brakes were replaced but current brakes do not work well and threw off a lot of dust did not fix the noise when going in reverse not sure if it needs rotors or if there’s another issue with the brakes recall not resolved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501168January 10, 2023
UNKNOWN OR OTHER
My car has around 13,000 miles and my heat started to not work. I took it to the ford dealer shop and it has been at the mechanic for over 1 month. They are replacing the water coolant. I read in forums that several people have had issues with the water coolant as well. I am unsure when the car will be ready
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500304January 5, 2023
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal squealing noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where the failure was confirmed but was not repaired. The manufacturer was notified of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,202.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498448December 21, 2022
SERVICE BRAKES
Our vehicle has multiple issues with it's brakes since we purchased the vehicle in December of 2021. Initially, when we would use our brakes while in reverse, the brakes would make a groaning sound (this started around January of 2022). We assumed it had something to do with the recall announced about the brakes of the vehicle and waited for parts to become available to get the brakes fixed. We finally got our brakes replaced once parts became available, but this did not fix the rear brake sound. The dealership replaced the rear brakes and the noise stopped. We brought the vehicle home and the front brakes began to squeal when using them while in drive. We called the dealership and let them know and they said to bring it back in. We brought the vehicle in, they replaced the front brakes and by the time we got home, the brakes were squealing again. We called the dealership, they had us bring the vehicle in again to inspect it, and confirmed they heard the squealing but they would not be performing a service until they confirmed with Ford if they should replace the rotors. Two weeks later, we get the call to bring back the vehicle to replace the rotors. We bring it in, get rotors replaced and brought the vehicle home. After 4 days, our vehicle began to make the same squeal sound on our brakes while in drive, and make some sort of groaning sound when we came to a complete stop. Ford employees seem to not be able to fix this issue and seem frustrated with us that we keep calling and asking for help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497753December 16, 2022
SERVICE BRAKES
The vehicle seems to have long stopping distances and I experienced shaking at highway speed. Also, when I back up, there is a very loud moaning noise, like a ‘ship horn’. This noise occurred several times from when I first bought the new vehicle and each time I took it to the dealer, they said they couldn’t duplicate the problem. That was over 4 times now that the dealer denied there was a problem. I then made a video of the noise to prove it to the dealer. They agreed there was a TSB for caliper pins and bushings, so they did that work. Before I left the dealer service department, the problem happened again to the Service Advisor, so they have the car now waiting for Ford to investigate. Online Ford Bronco forums also show a defect in the ‘coefficient of friction’ for the brake pads, but both Ford and the dealer currently are saying that’s a wear item and they won’t fix it under the warranty (my car has 30k mikes now but this problem occurred first when I only had the car for a few months). As part of the TSB service on 12/15/2022, they said my front original brake pads are like new but the back ones are due to be replaced. They acknowledged that the rear pads usually last twice as long as the front, but my vehicle is opposite that. I think they should put new brakes and new rotors on the vehicle under warranty, especially in back since those rear pads only should not be worn out at 30k miles while the front are like new. Clearly, there is a problem with the rear brakes (primarily,) but maybe in the overall balance of the braking system, resulting in premature wear of the back pads, longer stopping distances, and that awful noise when I back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497607December 15, 2022
SERVICE BRAKES
The contact owns a 2021 Ford Bronco. The contact stated while reversing at approximately 3 MPH, the contact depressed the brake pedal and there was a loud honking sound inside the cabin on the passenger’s side of the vehicle. The contact stated that the noise was heard at start-up and while reversing and depressing the brake pedal. The contact stated no warning light was illuminated. The contact called a local dealer and was informed that the sound was not related to a recall. The vehicle was not repaired. The manufacturer had been contacted but the contact was transferred to the NHTSA Hotline. The failure mileage was 7,982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497354December 13, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Driving the vehicle between on a highway and, repeatedly, the control panel would completely shut down with the warning that the battery was running low on power. It doesn’t make sense since the vehicle is less than two years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496903December 10, 2022
TIRES
At 21,000 miles on Bronco I purchased as new, I received an alert on the dash for low pressure on all 4 tires. I stopped the car and all 4 have bulges in the same place. I called Continental and they set up a file #4143053155 and told me to take it to the dealer for inspection. I took it back to Van Horn In Lomira WI for that inspection on 12/9/22. They took pictures and sent them to Continental who tells me that this is normal for tires to have bulges in the side. I am very concerned if the tires are actually safe to drive on. The tires are Continental Pro Contract tx P225/R65/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496868December 10, 2022
SERVICE BRAKES
Every morning or when it’s raining out the breaks make a horrible loud grinding noise on when hitting the breaks as you back up. My concern is that these breaks are oxidizing super quickly as this started happening only after a few months of owning my new car. I have had many cars and mostly used cars and never have I heard this horrible noise when breaking while backing up. I feel like these are going to degrade severely quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496618December 8, 2022
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 40 MPH, the contact noticed a delay while depressing the brake pedal. The vehicle was taken to the dealer and the front brake pads were replaced. The manufacturer was contacted and agreed to replace the front brake pads; however, the rear brake pads were not replaced. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496316December 6, 2022
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving soon after starting the vehicle, while the gear shifter was in reverse(R), the brake pedal was depressed and there was a loud squeaking sound. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer on five occasions, and the mechanics were unable to duplicate the failure. Additionally, the contact stated that the failure was reoccurring while driving at various speeds and that a vibration was felt when the brake pedal was depressed. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496156December 5, 2022
SERVICE BRAKES
Some Ford Bronco Sport and Escape SUVs, which share a brake system, are being recalled now because NHTSA has determined that they may not stop in a short enough distance in some circumstances. A total of 114,996 vehicles, mostly 2021 models with a few 2022s, will be recalled starting in early January. Yes dealer has car and told be it need booster. This was bought less than a month . I dont think it was look at with ford gold certified. Found out it was in shop late july august by previse buyer. They coverd it up never gave me sheet what was look at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495864December 3, 2022
ENGINE
Per Master Tech Bo at CamelBack Ford in Phoenix, AZ - He stated he had a 2021 Bronco Sport in his shop for 3 months with the same issue mine has had now 3 times and mine has been "Repaired" twice. He could not find out why the vehicle was stalling/losing power while in motion. I proceeded to look for an answer and had asked if that Bronco Sport he is referring to is still in his shop.. his answer was no. I asked then what was the issue, his response was a failing Guide-Pin in the transmission not being an exact sit in the fitting position. I had my vehicle towed to Chapman Ford of Scottsdale, AZ for the 3rd time. They started a Inspection/Diagnoses on my vehicle without knowing at all why my vehicle was towed in. Then proceeded to not listen to my request of inspecting the transmission assembly and denied service to my ensure if my family is (ASAP) - as safe as possible - in this vehicle and stated "It is SUPPOSEDLY drivable" (Recorded Line). They said my vehicle "Stalled" and did not lose power (like they were there when I was moving 20 MPH) because of the fuel level! They reported (Recorded Line) vehicle was brought in with ESTIMATED 26 Miles like this is a non-sufficient amount of fuel. ** Let me be the first to say the estimate is not an estimate I have gotten this car down to the 10 Miles left warning indicator message and felt no problems regarding to a low fuel amount. First open case with ford Motor Company was Closed at their discretion for their reasons the day it was opened First Case Number: [XXX] Second Case Number was also closed the day it was open due to the dealerships report after looking at nothing and the car is SUPPOSEDLY DRIVABLE! Second Case Number: Please reach out as I did not save this one but will obtain as soon as possible. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495124November 28, 2022
POWER TRAIN
Vehicle brought into dealership for Brake Recall. After this service, vehicle had loud metallic grinding sound when turning hard to the right under moderate acceleration. Vehicle was brought back to the dealership the next day, and the determination was there was damage to the Rear Differential due to a lubrication issue. The dealership added more fluid and a noise reducer fluid, and returned the vehicle a week later. Issue still persists, though not as loud as before. No warning lamps or messages appeared. Only symptom was grinding / surging of transmission when turning, and upon initial acceleration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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