Ford Bronco Sport Complaints (2021)

677 consumer complaints on file.

#11544283September 13, 2023
ELECTRICAL SYSTEM
2021 Bronco Sport 40k- During the drive home while sitting at an intersection while in eco mode, the car lost all power. No dash, hazard lights, etc. After stepping out of the vehicle for about 15 minutes, I tried again, and still no power. Contacted a tow company for assistance and had the car towed to the closest Ford dealer. The dealer was unable to replicate the problem but did state there was a recall on the fuel system. Time for this car to be traded since I can't rely on it to keep me safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544129September 12, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact rented a 2021 Ford Bronco Sport. The contact stated that while driving at approximately 30 MPH, the vehicle stopped unintendedly without the brake pedal being depressed. The vehicle then lost power and was not able to be restarted. The vehicle was towed to Enterprise Rental Car. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543745September 11, 2023
SERVICE BRAKES
When backing up it sounds like a tug boat. Super annoying and embarrassing. Also when you are turning it seems like the wheels are shaking like a polaroid picture! I’ve taken the car to the dealer and they have stated that there’s nothing that they can do and ford is aware. Extremely unprofessional and just plain disappointing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542788September 5, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated while at a stop light, the vehicle shut off with several unknown warning lights illuminated. The message "Service Collision Assist" and "System Powering Down" were displayed. After the engine cooled down, the contact was able to restart the vehicle. The vehicle was taken to the dealer who was unable to find a cause for the failure. The contact stated that the failure had reoccurred. The vehicle was not repaired. On another occasion while driving 15 MPH and slowing down, the vehicle lost motive power with several unknown warning lights illuminated. The contact attempted several times to restart the vehicle, but the vehicle would not restart. The contact was able to push the vehicle off the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541061August 27, 2023
POWER TRAIN, ENGINE, SERVICE BRAKES
Transmission locked in park while attempting to move off of a traffic light. Brakes locked up, unable to start car. Was stuck in the middle lane on a busy street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540518August 24, 2023
SERVICE BRAKES
When backing up the bronco makes a noise like a whale! There are many 2021 and 2022 bronco sports that are doing this. To date Ford has not addressed the problem.They have offered me a maintenance contract and say they will cover anything thing related to this issue. They don’t seem to be able to identify the issue though. Has been looked at several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540482August 24, 2023
UNKNOWN OR OTHER
Vehicle shut down completely with no power, while driving. No alerts on dash that there was a problem with the vehicle. The 911 safety feature did not work. The hazards would not work. This was a dangerous, unsafe situation to be in. We received a health alert from the Ford app that evening regarding a CSP for high-pressure fuel injectors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538977August 16, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I currently am at 14,000 miles on my2021 Bronco Sport. I have had no issues prior to what happened to me on August 9th. While I was at a light my car went completely black with no warning and I was not able to put on hazard lights or put it in neutral to get off the busy highway. I had to call 911 as cars were zipping up close to mine and I was only able to wave my arms to get them to see my car was unoccupied. I was screamed at, honked at all while frantic trying to explain to the 911 operator that I needed a deputy to come and put his lights on behind my car to prevent an accident. My car sat in the middle of the highway with no warning lights on until a tow truck arrived. We then found out there is a way to release the gear and put it into neutral so we could push it to the side of the road. The car was towed to the house where I then had to have another tow truck come get it and tow it to the dealership where i was already waiting for a part. (Differential) At this point it has now been 8 days and i have no updates on what actually happened to my car but in my discovery I have read that this is a more common occurrence than not. Just while waiting in the Enterprise waiting room, waiting for my rental I met a girl with the same exact issue. How many others is this happening to and when will Ford recall this model car before someone is killed? I want answers and want to make sure when they say my car is fixed that it truly is fixed. I am scared to death to drive it now that I even have purchased road flares so I am ready for the next break down, because I truly believe it will happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538770August 15, 2023
ELECTRICAL SYSTEM, ENGINE
On 2 occasions, 7/30/23 and 8/13/23, my 2021 Bronco suddenly stopped working with no warning whatsoever. I had no way to put on any Emergency Flashers because there was no power. The same day as the first incident, the car was brought to my local Ford Dealer and they couldn't find any problem. When they inspected it the next morning, it started right up.I had been driving the car for 2 weeks and it happened while I was driving again on 8/13/23. It died the exact same way, with no warning and no way for me to alert other drivers around me. My vehicle is currently at the Ford Service Department and they are trying to find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538645August 15, 2023
AIR BAGS
After spending Sunday preparing for the week at my small business, I was driving home on the highway just before 10:00PM at approximately 55 miles per hour. As I traveled toward a T intersection there was a sedan that had been stopped at their respective stop sign; I quickly approached and the vehicle pulled out abruptly in an attempt to cross both eastbound lanes and travel westbound on the four-lane divided highway. Though all attempts were made on my part to prevent it, the broadside collision occurred in the right eastbound lane at a high rate of speed; driver's side front end damage to my vehicle and rear driver's side damage to the sedan. Angled in the middle of both eastbound lanes of traffic, my vehicle became disabled due to the deployment of the driver's knee airbag. However, the chest airbag did NOT deploy and resulted in a severe whiplash injury. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? Driver's Air Bag. Yes, original is still installed in vehicle. 2. How was your safety or the safety of others put at risk? I personally sustained a severe whiplash injury due to the chest air bag NOT deploying. To this day I do not feel 100% safe driving the vehicle as the original airbag is still installed; if it didn't deploy the first time and I sustained debilitating injuries, how can I, or the next owner, be confident it will ever deploy?! 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown. Airbag didn't deploy. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Knee airbag was replaced and all other repairs were completed. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. I had just purchased this vehicle brand new, off the lot several months prior to the collision and it had less than 10,000 miles.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11537691August 10, 2023
POWER TRAIN, UNKNOWN OR OTHER
Beginning at approximately 25,000 miles the vehicle started exhibiting stuttering at low speeds (<10 mph) while turning. this happened in both forward and reverse and turning either direction. I originally reported it as possible CV joint issue. Dealer informed me it was a known issue and drained and replaced the RDU fluid. Issue went away but resurfaced around the 50,000 mile mark. same results that the issue went away. Issue came once again at ~ 75,000 miles at which point I was informed that it was no longer covered by warranty. I paid to have same "fix" done, however the issue did not go away. Ford has stated that they will not cover cost of repair even though this is an existing issue identified under warranty and not corrected. Issue currently has a NHTSA communication (10187981)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536261August 3, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving 35 MPH, the hood of the vehicle was slightly shuddering. The contact stated that the failure occurred increasingly while driving 50 MPH and at higher speeds. The dealer was notified of the failure and an appointment was scheduled for diagnostic tests. The vehicle was diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 41,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535578July 31, 2023
ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the contact stopped at the stop light. When the light turned green, the contact depressed the accelerator pedal, and the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was towed to the dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534697July 26, 2023
EXTERIOR LIGHTING, SERVICE BRAKES, ELECTRICAL SYSTEM
On Monday 7-24-2023 5:00pm rush hour in Downtown Gainesville Fl at a red light in the left lane about to turn left my car completely shutoff with no warning. It was if someone disconnected the battery completely from the car. No lights, No screen, No ignition. The traffic light turned green and I immediately pressed my foot on the brake and tried to start the engine. I noticed there were not lights, no sounds and no reaction from the engine. Windows would not go down either. I tried too put the hazards on to signal people and they had no power.The car was completely dead in the road. I jumped out of the drivers seat to warn people to go around me but traffic was whipping around me so I started to panic. I got back in the drivers seat to try and restart the car a few more times. I pressed the ignition and noticed the dash board and welcome screen flashing on and off repeatedly without success. I wanted to put the car in neutral. but the shiffter was stuck I drive and the emergency electric brake was engaged. After about 30 minutes the police came to direct traffic and he stayed with us for almost 2 hours while we waited for a tow truck. In the mean time we tried jumping the battery and for a split second the car lights on the inside all came on. Every light in the car lit up for a split second and then it totally died again. The wheels were locked so it had to be dragged onto a flat bed truck and taken to Parks Ford Gainesville. The next day I were told by [XXX] , a service technician at Parks Ford that he could not locate the issue but he called it a Catastrophic Fail and he had to call in a Master technician to look at my car and that would be the end of this week or beginning of next. This is a very dangerous thing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533989July 24, 2023
SUSPENSION
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, there was a loud clicking and rattling sound coming from the front driver's side wheel and both rear wheels. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533608July 21, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
My husband was driving down a mountain highway when suddenly he heard a loud noise. He pulled over and found the moonroof glass had shattered. There were no cars around and no signs that something had hit it—we think it was glass failure due to a pressure change. Ford has had issues with moonroof glass spontaneously shattering on other vehicles and there are a few reports online about it happening to other Bronco Sports. Ford will not take responsibility and says we need to file an insurance claim. This is a major safety issue—my husband could have been seriously injured if the moonroof cover had been open and glass had fell on him.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533264July 19, 2023
ELECTRICAL SYSTEM
The vehicle completely quit in heavy traffic. There were no warning signs, nothing, just completely dead. I had no option to put on hazard lights etc. Had this happened on the interstate, it would have been incredibly dangerous. It was still unsettling traveling home with others which included an 11 year-old. The police helped us get it started with a jump-box but on the way home it started to bonk out again which included a message regarding the system shutting down. I got home where the vehicle started lighting up and then it was dead yet again. A major safety issue. The vehicle has only 32K miles on it - a 2021. Ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532731July 17, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I was driving down a city street in Sacramento and the car just suddenly stopped- engine and everything was off. I could not get the car to turn back on. Emergency lights would not come on, it was if the entire electrical system was out. I was in the middle of the road, so needed to put hazards on to warn others and I could not. Cops came to place flares to warn other drivers after 35 minutes. No warning codes or anything to let me know what was happening. Having car towed. 10 minutes before tow truck arrived, vehicle started, so I was able to move it to a safer place. But the car was inoperable for about an hour and a half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532704July 17, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V8590000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531724July 11, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
3 systems go out suddenly while driving and control becomes unstable. Return to dealer 2 times to have it "recalibrated" and it went back out within 3 days intermittently working and mostly failing. Dealer said it was do to calibration with the camera and 360 technology needing to be re-calibrated. The vehicle has never been in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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