Ford Bronco Sport Complaints (2021)

677 consumer complaints on file.

#11569807February 4, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
[XXX] Vehicle would not start(not even crank) while parked in the garage. Could not jump start, had to be dragged out of garage(could not put in neutral) and hauled on rollback to Blaise Alexander Ford Lewisburg, Pa. Dealership kept for 4 days and charged battery and could not replicate the problem. [XXX] Vehicle while driving message of Vehicle Connection Error came up on screen and then all gauges blacked out, turned off of road and died, could not restart, could not jump start and would not crank. Again had to be drug onto rollback (could not put in neutral) and towed to Blaise Alexander Ford Lewisburg, pa , kept for 6 days and tested battery, could not charge it and replaced it at our cost. Vehicle was at 35,098miles. They could not replicate the problem. Do not feel safe driving this vehicle if it shuts down randomly at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569395February 1, 2024
ELECTRICAL SYSTEM
Low coolant and smell of something hiring while driving on highway states away from home visiting family. Pulled over and no coolant in reservoir. No warning lights on dash either. Was determined by Ford Dealership on 11/27/2023 that my water pump was failing, couldn't tell me why no low coolant light came on dash. Water pump was replaced 01/02/2024 under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569394February 1, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
Touch screen and dash blackout while driving. They just go completely dark. Someone’s it restarts and comes back on but if it’s dark outside I can’t see how fast I’m going.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569198February 1, 2024
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing and depressing the brake pedal, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568977January 31, 2024
POWER TRAIN, SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who inspected the braking system but was unable to determine the cause of the failure, or where the sound was coming from. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567985January 26, 2024
POWER TRAIN
The car suddenly started jerking in and out of gear and then completely stalled. The gear shift would not move and the car would not start. The car had to be towed to the dealership. Their service advisor stated, "DTCs are PSI related codes & metal in fluid. Believe internal transmission issues are present." There were no problems noticed or earning lights prior to this incident. The car is kept in a garage overnight and has mostly highway miles. It is regularly services by certified shops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567545January 24, 2024
SUSPENSION:FRONT:SHOCK ABSORBER
The contact owns a 2021 Ford Bronco Sport. The contact stated that upon taking the vehicle to the dealer for regular maintenance, he was informed that the shock absorbers were leaking. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567417January 24, 2024
ELECTRICAL SYSTEM
No dashboard activation upon entering the vehicle this morning nor would the vehicle start. After a dozen attempts to start the vehicle with no response whatsoever, the vehicle finally started (green start button blinked, but no dashboard activity on any screen). Promptly attempted to put the vehicle in reverse but it immediately died. Would not start again. Online troubleshooting led us to detach/reattach the negative battery cable, which seemed to resolve the issue. No apparent battery or cable issues upon user inspection. Drove the vehicle yesterday without issue or warning to indicate an issue might arise. Have not had this issue previously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563170January 2, 2024
ELECTRICAL SYSTEM, ENGINE
Slowing down at a red light, getting into a left hand turning lane there was a "thud" sound and then the car completely shut off. Nothing worked, screens went blank, no hazards, no lights. We were stuck in the middle of the road with no way to even get the car out of the way. Every once in a while the green would come on or an alarm would go off but quickly went back to black. Tow truck was able to jump it to get it on the truck but half way through the ride the engine died once more. There was no warning at all. If this would have happened on the highway, it would have been catastrophic. After learning about this happening to others and hearing that it may happen again, I will not feel safe in this car moving forward: car is a 2021 Bronco Sport, 52,000 miles. Please do something!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562260December 28, 2023
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that when the vehicle was in reverse, there was a loud squealing sound coming from the rear end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to the dealer six times to be diagnosed and the contact was informed that the rear brakes needed to be repaired. The gaskets and brake calibers were replaced; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560857December 19, 2023
EXTERIOR LIGHTING
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving with the high-beam headlights engaged, there was a dark spot on the driver's side headlight, reducing the visibility of the roadway. The contact stated that the failure was distracting. The vehicle was taken to the dealer, and the contact was informed the failure was caused by a design flaw. The dealer informed the contact that there was a piece of metal hanging inside the headlamp housing, which interfered with the driver's side headlight while driving. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560316December 15, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Vehicle experienced catastrophic power failure while I was driving. Without warning, the vehicle shut down completely. The engine stopped, the brakes engaged, the dash went black. There was no way to communicate with the vehicle -- no way to engage emergency flashers or even to push it to the side of the road (because the brakes were locked). There was a loud "pulse" sound coming through the speakers -- "thump. . .thump. . .thump. . ." which continued for 5 - 10 minutes. A police officer who stopped to assist noted the rear tail lights were strobing. The "P" on the transmission shifter flashed continually. Over the next 30 minutes, the infotainment screen rebooted twice, but went to black within seconds. The instrument panel rebooted once, but also went black after a few seconds. The car was towed to Kings Ford in Mason/Deerfield Township OH. The service tech reported the only issue was a dead battery which he replaced. That issue has not reoccurred in my Bronco Sport. On the Bronco Sport Forum, [XXX] reported an identical event in Feb. 2023 happened to her vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559576December 11, 2023
AIR BAGS
I was involved in an accident with a deer. It impacted my driver door. The impact and physical damage were minimal to moderate. However, at least 6 airbags deployed, totaling out the vehicle. There have been some recalls on 2021 Broncos for faulty airbag sensors. There was no recall on mine. Yet, I believe these sensors were faulty as it was a minor impact to the vehicle. As I had purchased this vehicle before inflated prices and inflated interest, my financial loss is great. Had at least 6 airbags not deployed, my vehicle would not be a total loss.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11559397December 10, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Car stopped while driving. Couldn’t get the car into neutral to move it out of the road. Would not crank. Leaking oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557703November 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to reverse, he heard an abnormal sound coming from the rear brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557084November 27, 2023
ENGINE
Vehicle started missing at 30-40mph. No lights were on but I took it to the dealership and they determined a new transmission was needed at a cost of $6464.33 plus tax. They indicated it was a known issue but no recall had been issued so I was responsible for the cost. I checked around at other transmission shops and they also said they had been seeing those issues. I looked online and online forums don’t even recommend OEM parts because they will fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555110November 14, 2023
POWER TRAIN
Grinding noise from backend, vehicle went into limp mode and I was not able to accelerate, rpms were bouncing. Was able to cruise the rest of the way home at 40mph. Researching and finding that there were recalls on RDU on certain vehicles but not my particular bronco. I do not take my vehicle off reading. I drive interstate to and from work. Car is 2 years old and RDU should not being going bad other than poor lubrication from manufacturer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554772November 13, 2023
SERVICE BRAKES
My back brakes are faulty and I had the car less than 8 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554113November 8, 2023
POWER TRAIN
Driving i10 west and my vehicle lost power shifted hard and went in limp mode. Wrench light came on with these warning awd/powertrain, hill assist front end collision unavailable, won’t shift to park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553730November 6, 2023
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that on several occasions while driving at various speeds, there was an abnormal sound coming from the front brakes. The vehicle was towed to a dealer where it was determined that the vehicle had sat for too long, the brake pads, and rotors were corroded, and the rear caliber bushings and rotor assembly needed to be replaced. The vehicle was repaired five times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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