Ford Bronco Sport Complaints (2021)

677 consumer complaints on file.

#11634480January 6, 2025
ELECTRICAL SYSTEM
Battery is healthy, but car wouldn’t start. Car was just inspected and passed with flying colors. The car has stalled three times while driving, and a fourth time, it wouldn’t start. It gave the red battery warning on the dashboard when it wouldn’t start. Waited a few minutes and tried a couple times and it finally started. Drove it home nearby and don’t plan on driving it until problem is eradicated. The battery works sometimes and then doesn’t other times. There’s no warning, just stalls out of nowhere every once in a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631771December 20, 2024
ELECTRICAL SYSTEM, POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The dealer was made aware of the failure. The vehicle was scheduled for a service appointment to have the recall repairs performed. The contact stated that when the vehicle was taken to the dealer, the contact was informed that the appointment needed to be rescheduled due to dealer scheduling. The contact received notification of NHTSA Campaign Numbers: 22V859000 (Fuel System, Gasoline) and 24V267000 (Electrical System, Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631718December 20, 2024
SERVICE BRAKES
Breaks squeal while in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631574December 19, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle was taken to a vehicle inspection station, and the contact was informed that the test could not be performed due to a faulty sensor. The contact was informed by a mechanic at the inspection station that the vehicle might be under recall. The local dealer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631525December 18, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
The car caught fire the morning of Dec 11, 2024 while the vehicle's owner was driving their children to school. There are photos and a fire report is being generated. The vehicle's owner and her children could have been killed. Early indications are that the fire was caused by the same faulty engine/exhaust system defect that the owner has been complaining to Ford about for years. It is assumed the fire report will confirm that. For the past two or more years the vehicle has been emitting exhaust fumes into the passenger compartment of the vehicle while driving. This has caused the vehicle's owner and her children to get sick and forced them to drive the vehicle with the windows down at all times even in cold weather. Ford's dealers have confirmed the problem several times, but either could not or refused to fix it. A summary of the vehicle's service history is included below: 35,662 miles Customer states inside of vehicle smells like exhaust. 37,431 miles Inside of vehicle smells like exhaust. 39,856 miles inside of vehicle smells like exhaust. confirmed customers concern found cat warped at mating surface to turbo replacement required. 46,832 miles Fumes getting inside the Cab, seems to be blowing in from vents. Misdiagnosed as blower motor electrical smell and missed broken catalyst. 47,300 miles Customer had car towed into shop stating car was shaking and smelled flumes inside the car. Verified concern that exhaust smell was present in car and loud noise was coming from engine, found catalytic converter had broken at flange to turbo causing exhaust leak. Recommend new catalytic converter, removed and replaced catalytic converter. Low pressure fuel injectors are leaking. Verified customer concern, found fuel seeping out of all 3 low side injectors, recommend injector replacement, remove and replaced all 3 low side fuel injectors, found no other leak at this time. Found injectors were leaking fuel. 47,829 miles Check engine light. Remove and replace purge valve.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11631524December 18, 2024
ELECTRICAL SYSTEM, ENGINE
My daughter was operating the vehicle when it unexpectedly lost power and came to a stop without warning. The instrument panel began flashing, and she was unable to restart the vehicle to move it out of traffic. A jump-start was required to get the vehicle operational. It has been taken to Koons Ford Annapolis for evaluation. Vehicle mileage is aprox. 27,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631037December 16, 2024
ENGINE
Torque converter failure at 100,000 miles. Car hesitates when it accelerates creating delay when going from stop to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630972December 16, 2024
POWER TRAIN, ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle started losing motive power. A message advising a power train failure was displayed. The driver was able to exit the highway at 15 MPH. The vehicle was driven to a nearby dealer, where the computer was rebooted; however, the failure recurred several times while driving. The vehicle was taken back to the dealer several times, and the transmission was rebuilt. The contact stated that the failure had been recurring while driving. The contact stated while her husband was driving 70-80 MPH, the vehicle lost electrical power and stalled. The check engine and the power train warning lights were illuminated. The driver was able to pull to the side of the road. The vehicle was able to restart but failed to exceed 15 MPH. The driver continued driving on the shoulder of the roadway. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the repair could not be covered due to the mileage on the vehicle. The failure mileage was approximately 1,310.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630612December 13, 2024
STRUCTURE, VISIBILITY
The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, the windshield washer fluid was leaking out of the front camera. The windshield fluid warning light was illuminated. The failure occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the dealer informed the contact that a cause for the failure was not found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630437December 12, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at undisclosed speeds and while in reverse, the instrument panel occasionally flickered. The battery failure warning light illuminated intermittently. In addition, the contact stated that while attempting to start the vehicle, the engine failed to turn over. AAA was contacted and arrived on the scene to replace the battery. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630231December 11, 2024
POWER TRAIN
Bought 12-1-23 got recall 24V-267 fix and then the vehicle started to die at red lights if the autostart/stop wasn't turned off. On 12/9/24 apparently the turbo went out. Unsure how only 95,345 miles. The driver window get stuck down anytime at a drive thru. Will have to turn off vehicle completely and restart for it to roll back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629945December 10, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On two occasions vehicle has turned off while in drive. Have taken to dealership without a resolution. After vehicle is off for several minutes (unable to turn anything on including hazards) vehicle starts up and computer resets without any warnings. Unable to put the vehicle in neutral to move off the road while occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629720December 9, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Since performing a manufacturer update to the Sync technology system, my touch screen has not functioned properly, including the back up camera. The screen goes black or freezes on the rear view camera even when in drive and moving forward. Each time this happens, the system has to be rebooted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628918December 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco. The contact stated that while driving at 80 MPH, a warning message displayed reading "Service charging system soon", after which the infotainment system intermittently functioned properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the alternator harness. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign 24V267000 (Electrical System, Power Train); the VIN was included and the vehicle had already been repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628666December 3, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Ford Bronco Sport. The contact stated that while her daughter was starting the vehicle, there was a loud sound before the vehicle lost power. The vehicle was taken to the dealer where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 45,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628421December 2, 2024
ENGINE
[XXX]. about 3 months ago my wife started to smell what she referred to as raw gas odor in the cabin of car. took it to dealership, nothing found. then again complaint of odor in cabin. nothing found. then again smell in cabin. nothing found. I drove the car 40, mils. on errons. had a after oil smell like a oil breather was disconnected. dealership nothing found. wife it smells bad in cabin of car. my truck went in for service, I took the bronco to work, had to have the windows rolled down. on the way home it was real bad. called Ford Moter company. was told to take to another dealer. called our dealer asked for the owner. not around asked for number 2 he was told him we were done. he said he would find the problem. he did the catalytic converter had a crack somewhere. I had to drive with the window down. I am a professional truck driver with over 3 million miles. what if this happened to a mom with kids in the dead of winter. the bronco will be picked up tomorrow after several complaints and several months. I have a case # from the motor company [XXX] . the last may be an [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627253November 25, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Bronco Sport. The contact stated that while her son was at a stopped at a traffic light, the vehicle shut off without warning, and started to roll backwards. The contact's son applied the parking brake and later restarted the vehicle. The contact stated that upon restarting the vehicle, several warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the battery was drained. The vehicle was repaired under NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the contact expressed concern that the same failure might return. The contact also stated that while driving at various speeds, an audible warning chime was coming from the vehicle with the temperature gauge was hot(H). The vehicle was taken to an independent mechanic where coolant was added; however, the failure returned. The vehicle was later taken to a dealer where the water pump was replaced. The contact stated that the failure recurred twice. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627110November 24, 2024
UNKNOWN OR OTHER
As I was driving the vehicle it lost all power. Nothing on it worked, including the locks and windows. It turns out that the warning system that my battery was low wasn’t functioning and my battery was down to 5%. If I had gotten notice I could have replaced the battery prior to the car literally bricking as I was driving it on a busy city street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626891November 22, 2024
SERVICE BRAKES
While in reverse when you press on the breaks they squeal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626343November 20, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving at an undisclosed speed, the engine seized. The contact's wife attempted to restart the vehicle; however, the vehicle failed to start as intended. In addition, the contact stated that the failure occurred on a busy freeway. The contact stated that a Police Officer assisted the contact's wife due to the failure. The vehicle was towed to a business parking lot and was then towed to the dealer and was diagnosed with battery failure. The vehicle was repaired. The contact stated that the battery control module and the power control module were previously recalibrated under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Bronco Sport