Ford Bronco Sport Complaints (2021)

677 consumer complaints on file.

#11664269June 2, 2025
SUSPENSION
The contact owns a 2021 Ford Bronco Sport. The contact stated that upon routine maintenance at the local dealer, it was noticed that the CV axle needed to be replaced. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V074000 (Suspension) and Customer Satisfaction Program: 22B27; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663929May 30, 2025
POWER TRAIN
My vehicle has been jerking/hesitating upon acceleration and at times can barely move going up an incline at low speeds. This has been going on for over a year. Last year I was told by the Ford dealership that it was the RDU recall which did not make a difference, and they replaced the PTO which also did not resolve the issue. I took it back in for more diagnostics this week to the same Ford dealership and was told that the transmission was bad and required replacement - that the fluid was black with metal particles and the level was low although their regular oil changes reflect as recently as two weeks ago that the level and color of the transmission fluid was normal. No warning lamps or messages. I declined the replacement at this time as I feel that it is a manufacturer's defect. It is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663345May 28, 2025
ELECTRICAL SYSTEM
Ford claims they have fixed the recall associated with 25S02/25V019 recall for battery issues that cause power loss with this vehicle. On May 25th 2025 this vehicle experienced the issue outlined in this recall (sudden power loss while stopping or slowing). Ford ( specifically C Harper Ford) advised the recall is not open on this vehicle and will not correct the issue. They also state the recall was inspected on April 30th while this vehicle was there for another recall ( related to the fuel injection system). Clearly the recall was not addressed or corrected due to the incident of power loss on May 25th 2025. I believe that Ford, is purposefully not addressing this problem as required under the recall and places my family in danger of death or serious bodily injury by not completing this required work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663043May 27, 2025
AIR BAGS
The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving approximately 30-40 MPH and pulling out from a side street, the contact did not notice an oncoming vehicle, which crashed into the front driver's side of the vehicle, near the axle. The air bags failed to deploy. There was no warning light illuminated. The contact's vehicle contacted 911, and the emergency services arrived at the scene. The contact was transported to the hospital, where the contact was informed that she had sustained a butterfly twisted fracture of the humerus and radial nerve damage on the right hand. The contact underwent surgery. The vehicle was towed to a tow lot. The insurance company informed the contact that the vehicle would be totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 65,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11662819May 23, 2025
POWER TRAIN
Within a few years of purchasing my Bronco Sport, I had a grinding noise when going in reverse. Took it to dealership and they said there was no fix for it. 2 years later, I had a grinding, chatter noise again in back area of car. Dealership said a TSB had been issued and a fluid replacement and vent hose replacement was performed. A year or so later, the same issue began- chatter, grinding noise. Unable to go in reverse. Transmission failure. $7000 dollars later, my car is still not driving well. It has been back to the mechanic and each time they do a software update but problem returns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662543May 22, 2025
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I have attached a letter that I mailed to Ford Consumer Affairs detailing the issues with this vehicle and asking them to repair the transmission. I received a response letter from them yesterday denying my claim. I am seeking advice on how I can proceed with Ford, if at all, to try to get them to fix this issue that was clearly caused by multiple recalls. I am not the only consumer reporting the exact same problem with this vehicle. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662345May 21, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The brakes make a loud and terrible squeeking noise (moan noise) when driving the vehicle in reverse and braking. There is something terribly wrong and may initiate a problem at a later date when driving forward. Ford is aware of the problem and issued TSB22-2326 in August 2022, revised to 23-2041 in February 2023, revised to 23-2308 in October 2023 and revised again to 25-2143 in April 2025. THEY HAVE SUCCESSFULLY DELAYED THE RECALL FOR THREE YEARS NOW THAT ALL 2021 BRONCO SPORTS ARE OUT OF WARRANTY. This is rediculous and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662073May 20, 2025
STEERING
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds over puddles, the vehicle shuddered and made an abnormal sound. The contact stated that while the dealer was servicing the vehicle, the dealer informed the contact that the power steering gear was detaching. The dealer determined that the steering rack and gear and the tie rods needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661812May 19, 2025
SUSPENSION
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, who discovered that the rear shock was leaking fluid. The contact was informed that the rear end and shocks needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661452May 16, 2025
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that upon reversing the vehicle and depressing the brake pedal, there was an abnormal vibration sound coming from the brakes. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the rear brake parts were faulty and needed to be cleaned and replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661430May 16, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2021 Ford Bronco Sport. The contact stated that after driving for two hours, the vehicle was parked, and the sunroof exploded without impact. There was an abnormally loud sound heard before the sunroof exploded. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact attempted to contact the manufacturer, but there were no related options for assistance. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661190May 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked and occupied, while attempting to turn on the air condition or heating system, there was an abnormally strong fuel odor coming from the vents. The contact stated that a dealer was contacted. The vehicle was taken to Meineke Car Care Center where it was diagnosed and determined that the Oxygen sensor threads were stripped. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660319May 12, 2025
POWER TRAIN, SUSPENSION, WHEELS
Rear wheels seems to lock up if you turn a sharp turn right or left. Rear wheels seems to slide,causing safety concern. Dealer has not been contacted. Manufacturer has not been notified. No warnings or lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660143May 10, 2025
ENGINE
I took my 21 Bronco Sport Big Bend in to have a different recall fixed and also have an oil change performed. I told the service technician that my coolant level was always low but I could not find any leaks under the vehicle. The service department called me and told me that there was coolant leaking into the cylinders of my engine and I needed the long block replaced. There was no indicator light for the low coolant or any type of engine light that would alert me of an issue. I eventually got a call that they had received parts for my engine replacement. The service technician told me that they are seeing a lot of Bronco Sports have this issue, but I never received a recall notice nor can I find an open recall online for this issue. I believe my family and I were put at risk due to this issue because of the potential for engine failure or damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659789May 8, 2025
POWER TRAIN
My 2021 Bronco Sport Outerbanks running at 73,000 miles, transmission has given out per Rich Ford Service Dept. I have to spend $10k plus to get it fixed. My warranty ran out. I seen a lot of people having the same issue. Transmission will not go forward or backwards. There should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659750May 8, 2025
SUSPENSION
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was parked, the contact noticed that the shocks located at the rear of the vehicle were leaking. The vehicle was taken to the dealer, where it was diagnosed and determined that the shock absorbers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659334May 6, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
They sold me a car that wasn’t ready to be sold. They promised to fix it, but they didn’t. Child seat anchor latch ,cross traffic alerts rear,rollover stability control, front drive airbags antilock brakes front passenger airbags the trim electronic/control brake assist running light side impact airbags. Say current airbags, front passenger airbag front dryer airbags Ford collision warning, warning don’t worry, automatic emergency break for compound doesn’t work in base. It’s supposed to be a gold certified vehicle. they’re lying to me about my warranty in the packages that I bought. My caliper was supposed to be fixed because it was ready when I got it my chassis and Auntie breaker system my gateway to be reprogramming for inspection and maintenance the warranty for the rest. The budget powertrain the SOS post crash alert system. They never gave me copy my certified thing. I have a non-conformity part on my car and it’s supposed to be certified that supposed to be on there cause preowned CPO certified the non-conformity part don’t fit in there or fit as it supposed to because it’s not after four part because they don’t do it. I bought extra. I bought extra warranties and extra upgrades and they’re not honoring it they want to give all my paperwork when I bought the car. There was no buyers guide in the window per federal regulations or state creditors I paid for seat covers upgraded. They never put them in. Ford dealership in nevada on decatur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659307May 6, 2025
POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, the vehicle was driving rough and failed to properly accelerate while depressing the accelerator pedal. The following day while driving to the local dealer, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission fluid pump had failed and there were metal shavings inside the transmission fluid. The contact was advised that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 122,402.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659035May 5, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle independently turned off. The contact was unable to restart the vehicle. The vehicle was towed the dealer to have the battery replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); and the VIN was included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658236May 1, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was driving 70mph on [XXX] in New Jersey when all of a sudden with no prior warning the battery light came on and my vehicle became very hard to control, I felt it shutting down so I immediately pulled to the only shoulder which happened to be on the left. The car shut down and would not start again. A State Trooper said I can not stay on the left shoulder and decided to push my car to the next exit. Since it was an electrical problem my car kept locking up and would not stay in neutral and the steering kept locking as well. I was being pushed on the left shoulder with car speeding past me while my car was locking up which also cause my tires to blow out, I was afraid for my life but the officer continued to push me. This is the second time my vehicle shut down on me leaving me in a dangerous situation, I'm afraid that next time it happens It could cause me to get seriously injured or my life! I had to have it towed to the dealership and I was charged almost $1000 for repairs and 2 weeks later I received a recall letter on this issue for the software. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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