Dodge Stratus Complaints

2,721 consumer complaints on file.

#10165143August 10, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING:COLUMN
IN LATE JULY, I WAS PARKED IN MY 2005 DODGE STRATUS RT 2 DOOR COUPE WITH THE CAR STILL RUNNING. I ADJUSTED MY STEERING WHEEL WHICH IN TURN CAUSED THE CAR TO TURN OFF. EVERY TIME I RAISED MY STEERING WHEEL, MY CAR WOULD TURN OFF. IT DIDN'T MATTER IF THE CAR WAS MOVING OR NOT, THE CAR WOULD TURN OFF (THE KEY WOULD STAY ON). BIG SAFETY ISSUE IF I WOULDN'T OF NOTICED UNTIL I BEGAN DRIVING. I COULD HAVE LOST MY POWER BRAKES AND STEERING. I TOOK THE CAR TO A DODGE DEALERSHIP ON 8-7-06. THE DEALERSHIP SAID THAT THE CONNECTOR FOR THE IGNITION SWITCH WAS BROKE AND THEY COULD TEMPORARILY FIX IT. A NEW CONNECTOR IS BEING ORDERED. THE DEALERSHIP SAID THAT THE CONNECTOR COULDN'T HAVE BROKEN WITHOUT SOMEONE BEING IN THE STEERING COLUMN PREVIOUSLY. I BOUGHT THIS CAR BRAND NEW AND TO MY KNOWLEDGE, THE STEERING COLUMN HAS NEVER BEEN TAKEN APART. THEREFORE, I MUST ASSUME THAT THE CONNECTOR IS EITHER FAULTY OR WAS BROKEN DURING THE INITIAL INSTALLATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164892August 8, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT*: THE CONTACT STATED ON JULY 26, 2006, WHILE AT A RED LIGHT, THE VEHICLE STARTED SMOKING FROM ALL OF THE VENTS RESULTING IN THE VEHICLE BECOMING ENGULFED IN FLAMES. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DEEMED TOTALED. THE FIRE ORIGINATED FROM UNDER THE HOOD. PRIOR TO THE INCIDENT, POWER STEERING FLUID HAD TO BE ADDED TO THE VEHICLE EVERY TWO-THREE WEEKS. A RECALL WAS FOUND ON THE INTERNET, NHTSA CAMPAIGN ID # 06V001000; STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND AND CONNECTIONS THE SAME DAY AS THE INCIDENT. THE DEALERSHIP WAS MADE AWARE OF THE INCIDENT. THE CONTACT JUST RECEIVED A RECALL LETTER FROM THE MANUFACTURER ON 8-8-06, NHTSA CAMPAIGN ID # 06V0010000; REGARDING THE STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND AND CONNECTIONS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10164832August 7, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT*: THE CONTACT STATED THE CHRYSLER MANUFACTURER INTENTIONALLY GAVE THE WRONG MAILING ADDRESS FOR REIMBURSEMENT FOR NHTSA RECALL # 06V001000 WHICH WAS PERTAINING TO THE HIGH PRESSURE POWER STEERING HOSE. THE CONTACT EXPRESSED CONCERN THAT THE MANUFACTURER WAS IGNORING THE REQUEST FOR THE REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164602August 5, 2006
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
THE DASH IN MY CAR SHORTLY AFTER I BOUGHT IT STATED COMING APART. IT HAS COMPLETELY SEPARATED FROM THE DEFROSTER. IN ADDITION, ALL OF THE VENT COVERS, ECT. NO LONGER ARE SECURE. THE ENTIRE DASH AND COMPONENTS ARE IN HORRIBLE CONDITION.. I CALLED THE DEALER AND THEY SAID IT WAS NOT COVERED IN THE WARRANTY WHICH WAS BUMPER TO BUMPER. IN`ADDITION MY DEFROSTER IS HORRIBLE. WHEN YOU HAVE IT IN FLOOR MODE IT BLOWS ON THE WINDSHIELD AND IT FOGS UP CONSTANTLY. THE ELECTRICAL COMPONETS GO CRAZY EVERY ONCE IN A WHILE, NO POWER TO THE CAR ECT. HAVE TO TURN CAR ON AND OFF AND FEW TIMES AND THEN IT WILL BE FINE. ONE OF MY WIPERS CAME LOOSE AND I HAVE TO KEEP A WRENCH IN MY CAR AT ALL TIME IS CASE I NEED TO TIGHTEN IT IN THE MIDDLE OF A RAIN STORM. IT WILL FALL RIGHT OFF AND THE METAL WILL BE DRAGGING ACROSS MY WINDOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164790August 4, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
2000 DODGE STRATUS HOSE WAS REPLACED DUE TO RUPTURE. *KB 08/02/06 RUPTURED HOSE WAS LEAKING OIL ONTO EXHAUST AND SMOKED BADLY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164183August 2, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT*: THE CONTACT STATED THE DEALERSHIP REFUSED TO PERFORM THE RECALL REPAIRS AFTER THE CONTACT RECEIVED A RECALL LETTER AND ARRANGED TO HAVE THE WORK DONE. THE LETTER WAS FOR NHTSA RECALL # 06V001000; REGARDING THE STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164202August 2, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE TRANSMISSION FAILED WHILE TRAVELING 55 MPH ON THE INTERSTATE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THAT THE TRANSMISSION HAD BEEN REBUILT IN THE PAST AND WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163853July 28, 2006
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
I BOUGHT THIS CAR BRAND NEW... DROVE IT OFF THE LOT FEELING CONFIDENT AND NOW 5 YEARS LATER THERE IS BARELY ANY PAINT ON IT AND I CAN'T KEEP THE CHECK ENGINE LIGHT OFF. THE CLEAR COAT STARTED CRACKING EARLY OF 2003. WHEN I ASKED THE DEALER ABOUT THE PAINT SITUATION THEY ASKED ME HOW MANY MILES WERE ON MY CAR AND THEN SAID THEY COULDN'T DO ANYTHING. MY QUESTION IS WHAT DOES THE MILAGE HAVE TO DO WITH THE PAINT JOB???? ALSO THE CHECK ENGINE LIGHT RANDOMLY COMES ON. I HAVE NEEDED SOME NORMAL MAINTENANCE ON MY CAR BUT THIS LAST TIME, EARLIER THIS YEAR I TOOK IT IN FOR THE LIGHT. THEY SAID IT WAS NOTHING, CHARGED ME $100 AND THEN SENT ME ON MY WAY ONLY FOR THE THING TO COME RIGHT BACK ON THE NEXT DAY. THIS IS ALL VERY DISCOURAGING BECAUSE THIS VEHICLE IS NOT EVEN PAID OFF YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163603July 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED MY VEHICLE IN JULY 2005. THE VEHICLE WAS OKAY UNTIL FEB-2006, THE TRANSMISSION STOPPED SHIFTING. THIS CAUSED THE VEHICLE TO JERK VERY HARD AND LOOSE POWER. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST 3 TIMES AND STILL WAS NOT REPAIRED. I WAS TOLD THAT HE COULD NOT FIX IT. THE VEHICLE IS STILL DOING THE SAME THING AND ON TOP OF IT LOSING POWER, IT CUTS OFF. THIS IS VERY UNSAFE AND CAN CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163612July 27, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THAT WHILE DRIVING 40 MPH ON WET ROADS, SMOKE BEGAN TO ERUPT FROM UNDER THE HOOD. THE VEHICLE STALLED COMPLETELY, AND COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE FAN BLADES HAD DETACHED AND PIERCED THE RADIATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163749July 27, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE FRONT TIE ROD ENDS ARE BOTH DEFECTIVE ON MY 2002 DODGE STRATUS. THE CAR HAS ONLY 53000 MILES ON THE ODOMETER, ALL OF WHICH WERE NORMAL DRIVING MILES. I DO NOT FEEL THAT THIS PART SHOULD FAIL AFTER SUCH A SHORT AMOUNT OF TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163395July 25, 2006
AIR BAGS, SEAT BELTS:FRONT:RETRACTOR
DT*: THE CONTACT STATED THAT THE DRIVER'S SIDE SEATBELT CAUGHT ON FIRE TWICE AND THE PASSENGER SIDE AIR BAG DEPLOYED. DURING EACH INCIDENT THE AIR BAG LIGHT ILLUMINATED ON THE DASH. ON THE FIRST INCIDENT THE DEALERSHIP DETERMINED THERE WAS AN ELECTRICAL SHORT IN THE AIRBAG MODULE AND IN THE LEFT AND RIGHT FRONT SQUIDS. THE SEAT BELT TENSIONER WAS DETERMINED TO BE FAULTY. THE DEALERSHIP REPLACED THE AIR BAG MODULE AND THE AIR BAG. THE SEAT BELT TENSIONER WAS REPAIRED. THE SECOND INCIDENT RESULTED IN INJURIES TO THE PASSENGER OF THE VEHICLE. THE AIR BAG MODULE WAS DETERMINED DEFECTIVE AND THE DRIVER'S SIDE SEATBELT RETRACTOR WAS FAULTY. THE DEALERSHIP REPLACED THE AIR BAG MODULE, THE AIR BAG AND THE SEAT BELT RETRACTOR. THE SEAT BELT IS MALFUNCTIONING AGAIN. THE AIR BAG LIGHT IS ILLUMINATED ON THE DASH OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162338July 13, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT*: THE CONTACT STATED THAT THE VEHICLE'S HIGH PRESSURE STEERING HOSE CAUGHT ON FIRE WHILE BACKING OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANICS WHO REPLACED THE HIGH PRESSURE STEERING HOSE. A RECALL LETTER WAS RECEIVED PERTAINING TO THE HIGH PRESSURE STEERING HOSE #E23. HOWEVER, THE DEALER DETERMINED THE RECALL ON THE VEHICLE WAS NOT ELIGIBLE FOR SERVICE OR REIMBURSEMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10162064July 11, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
THE WK 6-16-06 A LETTER FROM DAIMLER CHRYSLER CAME REG A SAFETY RECALL E23-HIGH PRESSURE POWER STEERING HOSE.THE WEEK BEFORE 6-7-06, WE TOOK OUR CAR IN FOR REPAIRS TO A LOCAL REPAIR SHOP.WHAT BRINGS ME TO MY COMPLAINT IS, 7-10-06, ANOTHER LETTER CAME STATING THEY WERE UNABLE TO REACH US.I DON'T SEE HOW IT IS POSSIBLE, I GAVE 2 CELL #'S ON THE LETTER I MAILED.IT RECORDS MISSED/INCOMING CALLS. I DON'T BELIEVE THEY MADE ANY ATTEMPTS TO CALL US.AFTER RECEIVING THIS LETTER MY HUSBAND CALLED DAIMLER CHRYSLER. WHILE ON THE PHONE HE WAS DISCONNECTED.I CALLED THEM AT RIGHT AFTER AT,8009921997 AND SPOKE TO CLIFF. SHE TOLD ME WE WERE NOT GOING TO BE REIMBURSED.SHE STATED THE RECALL WAS OVER, AND I THINK SHE SAID THE DEADLINE WAS 4-5-06.THIS COULDN'T BE POSSIBLE SINCE WE RECEIVED THE LETTER THE WEEK OF 6-16-06.SHE SAID SHE COULDN'T HELP ME.I TOLD HER I REMEMBER READING THE LETTER AND NOWHERE ON THE LETTER DID IT STATE THERE WAS A CUT OFF DEADLINE(WHICH WAS BESIDE THE POINT, SINCE WE HAD JUST RECEIVED IT).I TOLD HER I WAS GOING TO GO PULL MY PAPERWORK AND CALL HER TOMORROW.I CAME HOME AND PULLED MY PAPERWORK.(I WAS REALLY HOPING I HAD KEPT THE ENVELOPE, SINCE IT WOULD HAVE A POSTMARK),BUT I ONLY KEPT THE LETTER.ANYWAYS, I RE-READ THE LETTER.IT IS NOT DATED (WE HAVE NO IDEA WHEN IT WAS WRITTEN)AND THE LETTER DOES NOT GIVE A DEADLINE/CUT OFF DATE FOR REPAIRS/REIMBURSEMENTS.HOW IS IT POSSIBLE WE AREN'T GOING TO BE REIMBURSED? I WOULD LIKE TO MAKE A POINT HERE, WHAT IF I HAD NOT HAD PROBLEMS AND HAD NOT DONE ANY REPAIRS ON MY CAR YET (AND WITHOUT ME EVEN KNOWING IT, MY CAR MAY HAVE BEEN AT THE STARTING POINT OF HAVING PROBLEMS?).DOES THIS MEAN THEY WOULDN'T HAVE REPAIRED IT SINCE THE CUT OFF DEADLINE WAS OVER? I WOULD LIKE THIS SITUATION TO BE INVESTIGATED.WE BELIEVE WE'RE WITHIN OUR RIGHTS FOR REIMBURSEMENT.I HOPE THAT YOUR COMPANY CAN HELP RESOLVE THIS AND WE CAN GET OUR MONEY BACK FOR THE REPAIRS WE'VE ALREADY PAID FOR.THANK YOU, CALL ME TO FURTHER DISCUSS MY SITUATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162091July 11, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED THAT A SQUEAKING NOISE WAS HEARD COMING FROM THE REAR PASSENGER BRAKE AREA AND THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR. THE FIRST INCIDENT OCCURRED AT 35 MPH DURING DRY AND CLEAR ROAD CONDITIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 03/15/06 WHERE A BRAKE KIT, AND BRAKE SHOES WERE INSTALLED. HOWEVER, THE BRAKE PROBLEMS PERSISTED. ON 03/20/06, THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE VEHICLE'S BRAKES SOLENOIDS WERE BROKEN. THE BRAKES WERE REPLACED AND A NEW BRAKE KIT AND SOLENOID WERE INSTALLED ON 04/25/06. THE BRAKE PROBLEM STILL PERSISTED. THE VEHICLE'S BRAKES WERE ALSO RE-DONE ON 05/09/06. AFTER EACH REPAIRS AT THE INDEPENDENT REPAIR SHOP, THE BRAKE PROBLEM RECURRED THEREFORE THE VEHICLE WAS TAKEN TO THE DEALER ON 06/28/06. THE DEALER DETERMINED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE CONTACT HAS REPAIR INVOICES AND FAILED PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161816July 7, 2006
SUSPENSION:REAR:SHOCK ABSORBER
I WAS DRIVING AT ABOUT 30 MPH AND DROVE OVER A SLIGHT DEPRESSION IN THE PAVEMENT WHEN I HEARD A LOUD BANG FROM THE PASSENGER RIGHT REAR. THE LOUD BANGING SOUND CONTINUED AS LONG AS THE CAR WAS DRIVEN. I NOTICED A COMPROMISE IN THE HANDLING OF THE VEHICLE. I TOOK THE VEHICLE TO A REGISTERED REPAIR SHOP WHERE I HAVE BEEN A CUSTOMER FOR OVER TWENTY YEARS. I WAS TOLD NOT TO DRIVE THE VEHICLE SINCE THE REAR STRUT PLATE TOP MOUNT HAD DISINTEGRATED DUE TO THE FACT THEY WERE MADE OUT OF ALUMINUM. THE DRIVER REAR STRUT MOUNT WAS ON THE VERGE OF BREAKING APART ALSO. IT APPEARS THAT ROAD SALT PROBABLY CONTRIBUTED TO THIS SITUATION. THE REPLACEMENT MOUNTS PURCHASED FROM THE DEALER WERE NOT MADE OF ALUMINUM. THE FOLLOWING REPAIR/PARTS WAS PERFORMED: REAR SHOCK & OR STRUT ASSEMBLY (2), UPPER SHOCK MOUNT (2). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161610July 3, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
SAFETY RECALL E23 - HIGH PRESSURE POWER STEERING HOSE. *TS THE POWER STEERING HOSE FAILED PRIOR TO RECALL NOTIFICATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161603July 3, 2006
UNKNOWN OR OTHER
CONSUMER REQUESTING ASSISTANCE FOR REPAIRS TO HIS 2003 DODGE STRATUS. CONSUMER HIT A POT HOLE PUTTING A HOLE IN HIS OIL PAN. *TS THE CONSUMER STATED THE CITY WOULD NOT PAY FOR THE REPAIRS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161040June 29, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT*: THE CONTACT STATED THERE WAS AN UNDER THE HOOD FIRE AFTER 10 TO 20 MINUTES OF HAVING THE VEHICLE PARKED. THERE WERE NO WARNING INDICATORS BEFORE THE FIRE. THE VEHICLE WAS DEEMED TOTALED. A YEAR AFTER THIS INCIDENT, A RECALL LETTER, #06V001000, WAS RECEIVED, REGARDING THE STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS THAT WOULD CAUSE THE SAME CONSEQUENCE. THE MANUFACTURE WAS ALERTED HOWEVER THEY OFFERED NO RESOLUTION FOR THE INCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10161572June 27, 2006
ELECTRICAL SYSTEM:IGNITION
2004 STRATUS KEY WOULD NOT TURN IN IGNITION. *TS THE LOCK CYLINDER WAS BINDING. THE LOCK CYLINDER WAS REPLACED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Stratus