Dodge Stratus Complaints

2,721 consumer complaints on file.

#10195405July 5, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 DODGE STRATUS. THE CONTACT STATED THAT THE VEHICLE CONTINUES TO SHUT OFF AND SHE SMELLS GAS. HER VEHICLE IS EXPERIENCING THE SAME FAILURE THAT SHE READ IN A RECALL NOTICE. THE MANUFACTURER STATED THAT HER VIN WAS EXCLUDED FROM THE RECALL. THE POWERTRAIN AND NHTSA CAMPAIGN ID # WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193890June 21, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE IN A STORE, THE CONTACT WAS NOTIFIED OF A BURNING VEHICLE OUTSIDE. WHEN SHE ARRIVED AT HER VEHICLE, IT WAS SMOKING AND THEN CAUGHT FIRE. SHE HAS A REPORT FROM THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND WAS TOWED TO THE CONTACT'S RESIDENCE. SHE EVENTUALLY NOTIFIED THE MANUFACTURER AND THE VEHICLE WAS INSPECTED. ON JUNE 20, 2007, SHE RECEIVED A LETTER STATING THAT THE FIRE WAS NOT THE MANUFACTURER'S RESPONSIBILITY. THE CONTACT RECEIVED RECALL NOTICE # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). SHE BELIEVES THAT THIS WAS THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10193608June 18, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 2 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE. SHE PARKED THE VEHICLE AND NOTICED FLAMES COMING FROM THE ENGINE. THE VEHICLE WAS DESTROYED AND TOWED TO A MECHANIC. THE MECHANIC STATED THAT THE ENGINE BACKFIRED AND WAS THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 123,243.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10193629June 18, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS A 1998 DODGE STRATUS. THE VEHICLE WAS REPAIRED UNDER RECALL # 04V021000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT). THE DEALER STATED THAT THE SHIFT LINKAGE CABLE WAS NOT A PART OF THE RECALL AND WILL NOT REPAIR THE VEHICLE FOR FREE. THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 189,608.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193447June 15, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 30 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO REPLACED A VALVE GASKET. AFTER LEAVING THE REPAIR SHOP, THE SMOKE WAS VISIBLE AGAIN AND THE VEHICLE SUDDENLY CAUGHT FIRE. THE MECHANIC STATED THAT THE CAUSE OF FAILURE APPEARED TO BE THE POWER STEERING HOSE. THE FAILURE IS THE SAME AS NOTED IN NHTSA RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER SENT OUT AN INVESTIGATOR TO DETERMINE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10193363June 14, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHEN THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR A POWER STEERING LEAK, SHE WAS INFORMED OF RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). SHE WAS ADVISED TO TAKE THE VEHICLE TO THE DODGE DEALER TO HAVE THE RECALL REPAIR PERFORMED. WHEN THE CONTACT ARRIVED AT THE DEALER, SHE NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE AND POLICE DEPARTMENTS EXTINGUISHED THE FIRE. THE CONTACT STATED THAT SHE WILL CALL THE MANUFACTURER ABOUT THE FAILURE. THE CONTACT ALSO HAS PICTURES OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192732June 8, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:MECHANICAL
I HAD MY DODGE STRATUS (WHICH HAS 37053 MILES) HAVE A RADIATOR FAN GO BAD FOR THE SECOND TIME IN APPROXIMATELY 2-3 MONTHS. I REPLACED THE RADIATOR FAN THE FIRST TIME DUE TO THE FACT THAT IT TOOK ME 5 MINUTES TO DO AND WAS AN EASY FIX (APPROXIMATELY FEBRUARY/MARCH TIMEFRAME). ON MONDAY, MAY 14, 2007, I WAS DRIVING MY VEHICLE HOME FROM NORTHERN WISCONSIN WHEN MY TEMP GAUGE SKYROCKETED TO THE TOP OF THE GAUGE. AFTER PULLING OVER AT A SAFE LOCATION (WAS IN A CONSTRUCTION ZONE) AND HAVING THE DEALER TOW THE CAR TO THE LOT, I CAME TO FIND OUT THAT MY ENGINE WAS NOW BAD DUE TO OVERHEATING AND LOSS OF COOLANT. THE RADIATOR FAN HAD FAILED THE EXACT SAME WAY AS IT HAD BEFORE AND THIS TIME CAUSED SEVERE DAMAGE TO MY VEHICLE. MY RADIATOR FAN WAS NO LONGER UNDER WARRANTY SO I HAD REPLACED IT MYSELF BACK IN FEBRUARY/MARCH. ALL-IN-ALL CHRYSLER SAYS THEY WILL NOT COVER ANYTHING UNDER WARRANTY (ENGINE AND DRIVETIME UNDER WARRANTY UNTIL 70000 MILES) BECAUSE THE FAN I HAD INSTALLED FAILED AND CAUSED THE DAMAGE. I FIRMLY BELIEVE THAT IT IS DUE TO A LACK OF QUALITY IN THE PART, THUS CAUSING FAILURE AND TERMINATION OF MY VEHICLE. I'D LIKE TO GET THIS RESOLVED BUT DONT KNOW WHERE TO TURN FOR HELP. I HAVE PICTURES OF THE FAN'S FAILURE THE FIRST TIME AFTER REMOVING IT FROM THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192806June 8, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN DEPRESSED AND CAUSED HER TO CRASH INTO ANOTHER VEHICLE. THE CRASH OCCURRED ON NOVEMBER 6, 2006. THE CONTACT WAS INJURED AND THE AIR BAGS DEPLOYED. THERE WERE NO PASSENGERS IN THE VEHICLE AT THE TIME. THE MOST RECENT FAILURE OCCURRED ON JUNE 3, 2007. THE VEHICLE WAS REPAIRED AND MOST OF THE BRAKING SYSTEM WAS REPLACED. A MONTH LATER, ANOTHER CRASH OCCURRED WHILE DRIVING 45 MPH AND ATTEMPTING TO ENGAGE THE BRAKE PEDAL. THE TOTAL COST OF THE REPAIRS WAS $2,300. THERE IS AN ELECTRONIC STABILITY THAT TAKES OVER AND LEAVES THE CONTACT WITH NO CONTROL OF THE BRAKING SYSTEM. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE MOST RECENT FAILURE AND THERE WERE NO INDICATIONS FROM THE COMPUTER CODES. THERE WERE A TOTAL OF FOUR VEHICLES INVOLVED IN THE CRASH AND THREE OF THEM WERE DAMAGED, INCLUDING THE CONTACTS VEHICLE. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE IS 126,000 AND FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10192681June 7, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 DODGE STRATUS. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING. THERE WERE NO WARNING INDICATORS. THE FAILURE RESULTED IN A CRASH WITH ONE MINOR INJURY. PRESENTLY, THE VEHICLE HAS NOT BEEN DIAGNOSED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 25,000. THE CONSUMER PROVIDED A VEHICLE ACCIDENT REPORT. UPDATED 07/18/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10192358June 4, 2007
STRUCTURE
I HAVE AN 04 STRATUS COUPE I BOUGHT NEW, THE DASH IS COMING APART AT THE DEFROSTER VENT. IT ON HAS 7,500 MILES ON IT AND IS GARAGE KEPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192420June 4, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I AM FILING THIS COMPLAINT TO HAVE ON RECORD THIS INCIDENT AND SEEKING QUESTIONS ALREADY POSED TO DAIMLER CHRYSLER. I INFORMED DAIMLER CHRYSLER BY EMAIL, THAT MY 1998 DODGE STRATUS CAUGHT ON FIRE WITH MY DAUGHTER. ON MAY 23, 07 ON PEOPLES COURT A 1997 DODGE STRATUS WAS BURNT TO A CRISP BECAUSE OF THE POWER STEERING HOSE. A PORTER HILL @ 248-944-7134, FROM DAIMLER CHRYSLER CONTACTED ME REGARDING THE DATE THAT THIS INCIDENT TOOK PLACE AND THE LOCATION OF THE VEHICLE. THAT THEY WOULD BE COMING TO SEE THE VEHICLE. I JUST RECEIVED A LETTER TODAY FROM DAIMLER CHRYSLER CUSTOMER CLAIMS RESOLUTION GROUP WITH NO SIGNATURES READING THAT THEY HAVE COMPLETED THEIR INVESTIGATIONS INTO THE INCIDENT AND THEY HAVE DENIED THE CLAIM. THAT FURTHER INQUIRIES BE DIRECTED TO THE INSURANCE COMPANY. I HAD INQUIRED TO KNOW FROM CHRYSLER IF THEY HAD OTHER REPORTED INCIDENTS WITH POWER STEERING HOSES CAUSING FIRES TO THIS TYPE OF VEHICLE AND WHETHER THIS VEHICLE HAD ANY RECALLS. YET, NO ONE HAS ANSWERED THIS QUESTION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192307June 2, 2007
SUSPENSION:REAR
RIGHT REAR UPPER STRUT MOUNT CORRODED AND FAILED. THE REAR SUSPENSION HAD NO SUPPORT AS THE TOP OF THE STRUT BECAME DETACHED FROM THE VEHICLE. NO ACCIDENT RESULTED BUT THIS SEEMS TO BE A VERY POOR DESIGN FOR AREAS OF THE COUNTRY WHERE SALT IS USED TO CLEAR SNOW FROM ROADS. PREVIOUS YEARS DESIGN OF THE UPPER MOUNT WAS A STEEL MOUNT. IN 2004 THE MOUNT APPEARS TO BE ALUMINUM AND VERY SUSCEPTIBLE TO CORROSION. THE ONLY AVAILABLE REPAIR WAS REPLACEMENT OF THE MOUNT. I REPLACED BOTH MOUNTS AS THE OTHER WAS BEGINNING TO CORRODE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192035May 30, 2007
STRUCTURE
MY DASH CRACKED RIGHT DOWN THE MIDDLE. IF IT IS NOT MENDED IT WILL SPREAD AND CRACK THROUGH THE ENTIRE THING, SPLITTING IT INTO 2 PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192066May 30, 2007
STRUCTURE
I BOUGHT MY 2003 DODGE STRATUS R/T ON JUNE 9, 2006. AFTER HAVING IT ABOUT TWO WEEKS THE DASH PAD STARTED TO COME UNDONE FROM THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191939May 29, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT WAS INFORMED BY NEIGHBORS THAT HER VEHICLE WAS ON FIRE. THE VEHICLE HAD BEEN PARKED FOR ONLY FIVE MINUTES. THE FIRE AND POLICE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED BACK TO HER RESIDENCE. THE WEATHER WAS APPROXIMATELY 75-78 DEGREES AND CLOUDY. THE # OF CYLINDERS WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 144,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10191153May 18, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 DODGE STRATUS. WHILE DRIVING 20 MPH, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE FAILED AND WAS TOWED. THE CONTACT WAS TOLD THAT THIS IS A VERY COMMON FAILURE DUE TO SLUDGE BUILD UP IN THE ENGINE. THE ENTIRE ENGINE HAD TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190758May 15, 2007
ENGINE AND ENGINE COOLING:ENGINE
NORMAL DRIVING THEN THE ENGINE STARTED CLANKING AND QUIT. SERVICE STATION SAID THE 2.7 V6 IS A TERRIBLE ENGINE AND NEED TO BE TOTALLY REPLACED. CALLED CHRYSLER AND THEY SAID THEY WOULD NOT HELP ME. IT COST ABOUT $4000 TO FIX. NOT SURE WHAT TO DO. CAN'T AFFORD THAT THERE ARE THOUSANDS OF COMPLAINTS ON WWW.DONTBUYONE.ORG WITH THE SAME COMPLAINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190649May 14, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. APPROXIMATELY FIVE MINUTES AFTER THE VEHICLE WAS PARKED, THE CONTACT NOTICED FIRE RISING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE FIGHTER STATED THAT THE CAUSE OF FIRE MAY HAVE BEEN DUE TO AN ELECTRICAL SHORT NEXT TO THE POWER STEERING COLUMN. THERE IS RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER INFORMED THE CONTACT THAT HIS VEHICLE IS INCLUDED IN THE RECALL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10190610May 13, 2007
TIRES, SUSPENSION:REAR:SPRINGS
WHILE DRIVING ABOUT A YEAR AGO PASSENGER REAR STRUT BROKE. UPON INSPECTION I NOTICED THE TOP STRUT CLAMP OF THE SPRING CORRODED, CAUSING THE SPRING AND STRUT TO FALL OUT OF PLACE AND RUB AGAINST THE TIRE. HAD TO REPLACE TIRE AND STRUT. APPROXIMATELY $500.00 FOR BOTH. 6 MONTHS LATER THE DRIVER SIDE STRUT DID THE EXACTLY THE SAME THING. THE CLAMP CORRODED AND HAS FELL APART, CAUSING THE SPRING TO RUB AGAINST THEWHEEL ONCE AGAIN. THIS WAS DUE TO AN ALUMINUM ALLOY/METAL CORRODING. MANUFACTURER SHOULD KNOW THAT ALUMINUM CORRODES EXTREMLY BAD WHEN IT COME IN CONTACT WITH WEATHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190262May 9, 2007
STRUCTURE:BODY
DASHBOARD CRACKED AND SPLIT IN THE 2001 DODGE STRATUS COUPE. ALSO MY WIFE' S 2002 DODGE, STRATUS HAD THE SAME PROBLEM. PIECES FELL INTO THE VENTS AND RATTLED. SO FAR THERE HAVE BEEN NO MAJOR FAILURES,BUT WE HAVE HEARD OF PEOPLE WITH THE SAME CARS HAVING THE SAME PROBLEMS, AND SOME HAD ELECTRICAL FAILURES WHEN THE DASH BOARD COLLAPSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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