Dodge Sprinter Complaints (2007)

86 consumer complaints on file.

#10986040May 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980522April 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER CAB CHASSIS WINNEBAGO MOTOR HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER'S CUSTOMER ASSISTANCE CENTER WHERE AN APPOINTMENT WAS MADE FOR THE REPAIR. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WOULD ORDER THE PARTS FOR THE REPAIR. AFTERWARDS, THE DEALER INFORMED THE CONTACT THAT THEY WERE NOT AUTHORIZED TO PERFORM THE REPAIR AND ADVISED THE CONTACT TO CALL THE TRAILER CRAFT MANUFACTURER. THE CONTACT CALLED TRAILER CRAFT THE SAME DAY AND SCHEDULED AN APPOINTMENT, BUT WAS INFORMED THAT THEY COULD NOT FIND THE VIN INFORMATION FOR THE RECALL. THE CONTACT CALLED ANOTHER DEALER AND WAS INFORMED THAT THEY DID NOT PERFORM FACTORY RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968966March 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT STATED THAT HE TOOK THE VEHICLE IN TO BE SERVICED FOR THE NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS), HOWEVER THE DEALER INFORMED THE CONTACT THAT HE WOULD BE CHARGED FOR THE REMOVAL OF THE SCREEN ATTACHED TO THE WINDOW IN ORDER TO GET TO THE PASSENGER AIRBAG INFLATOR. THE RECALL REMEDY WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957688February 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/08/17 *BF UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949041February 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER VAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR AND 16V077000 (AIR BAGS) FOR THE DRIVER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947566January 25, 2017
ENGINE
FOR THE SECOND TIME SINCE WE PURCHASED THE VEHICLE, THE TUBE CONNECTED TO THE EGR VALVE SPLIT APART. THE TUBE IS LOCATED DIRECTLY UNDER THE CAB AIR INTAKE, SO EXHAUST GASSES ARE PUMPED INTO THE CAB. WE WERE FORTUNATE THAT THE TUBE BROKE COMPLETELY APART AND THE PRESENCE OF EXHAUST WAS OBVIOUS. SINCE THIS HAS HAPPENED TWICE IN 85K MILES, I AM CONCERNED THE NEXT TIME IT MIGHT JUST CRACK AND CAUSE CARBON MONOXIDE POISONING. THE FAILURE OCCURRED ON INTERSTATE HIGHWAY 10 AT 65 MPH. ACCORDING TO THE SERVICE TECHNICIAN, THE TUBE RUPTURED BECAUSE THE EGR VALVE STUCK CLOSED, CAUSING PRESSURE TO BUILD UP IN THE TUBE. I HAVE ALL THE PARTS THAT WERE REPLACED AND CAN SHIP THEM TO YOU IF NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935930December 16, 2016
AIR BAGS
I HAVE RECEIVED THREE LETTERS REFERRING TO RECALL: S14, R26 AND R 49 DATING BACK OVER ONE YEAR. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT 2 DIFFERENT DODGE/ CHRYSLER DEALERSHIPS AND WAS ALWAYS TOLD THEY DO NOT HAVE THE PARTS. THE VEHICLE IS MADE BY MERCEDES BENZ AND THE PARTS CAN BE CROSS REFERENCED TO A MERCEDES BENZ PART NUMBER. THE ALLEGEDLY MISSING PARTS ARE IN STOCK AND CHRYSLER HAS NO EXCUSE NOT TO IMMEDIATELY REPAIR A SAFETY HAZARD !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928867November 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926157November 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925406November 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920284October 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919024October 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918889October 25, 2016
AIR BAGS
TAKATA RECALL I WAS NOTIFIED OF AN S14 RECALL SOME TIME AGO I THEN CALLED THE DEALER (DULUTH DODGE) TO TAKE CARE OF THE RECALL. MY INFORMATION WAS TAKEN DOWN & I WAS TOLD THAT THEY WOULD CALL WHEN PARTS WERE AVAILABLE. I HAVE SINCE RECEIVED A R49 RECALL & UPON CALLING THE DEALER I WAS TOLD PARTS WERE NOT AVAILABLE & THAT I SHOULD CALL BACK IN A COUPLE OF WEEKS. I WAS TOLD THAT CHRYSLER WOULD NOTIFY ME WHEN PARTS WERE AVAILABLE, THIS WAS DIFFERENT INFORMATION THAN THE FIRST RECALL ; TWO DIFFERENT STORIES. WHAT DO I BELIEVE & HOW DO I GET THESE RECALLS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915081October 10, 2016
UNKNOWN OR OTHER
THIS VEHICLE WAS PURCHASED WITHOUT ELECTRIC LOCKS BUT THE VAN DOESN'T HAVE A WAY OF UNLOCKING/LOCKING THE TWO FRONT DOOR FROM THE INTERIOR. MEANING IF THE PASSENGER WANTED TO UNLOCK/LOCK HIS DOOR HE COULDN'T. THE ONLY WAY OF LOCKING THE DOOR IS FROM OUTSIDE WITH THE KEY. I HAVE READ NHTSA DOOR LOCK REGULATIONS AND IT SAID THAT ALL DOORS MUST BE ABLE TO BE LOCKED/UNLOCKED FROM THE INTERIOR. WAS THIS RULE IN EFFECT IN 2006 WHEN THIS VEHICLE WAS PRODUCED? I WOULD LIKE TO HAVE THE MANUFACTURE FIX THIS PROBLEM IF THE VAN WAS NOT SAFETY COMPLIANCE WHEN IT WAS PRODUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899244August 29, 2016
AIR BAGS
PASSENGER AIRBAG RECALL OF APPX. 2 YEARS AGO AS OF 8/29/2016 HAS NO REPLACEMENT FOR THE RECALLED AIRBAG LEAVING THE PASSENGER IN DANGER OF INJURY OF DEATH IF AND WHEN THE PRESENT AIRBAG IN THE 2007 SPRINTER DODGE CHASSIS DEPLOYS. REPLACEMENT OF AIRBAG MUST BE DONE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896856August 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ UPDATED 08/09/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885048July 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT RECEIVE COMPENSATION, AND THEY DID NOT SELL DODGE SPRINTERS AS AN EXPLANATION FOR REFUSING TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/30/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881731June 30, 2016
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE BULBS WERE REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 273,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870994May 31, 2016
AIR BAGS
2007 DODGE SPRINTER. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS AVAILABLE TO REPAIR PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865198May 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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