Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10075718July 15, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE DRIVING 55 MPH A LIQUID FLUID LEAKED FROM TOP OF THE HOOD ONTO THE WINDSHIELD. CONSUMER WAS ABLE TO MAINTAIN CONTROL, AND PULLED OVER. ONCE THE HOOD WAS LIFTED UP CONSUMER NOTICED THAT THE STEERING PUMP SOLENOID WAS EMPTY. THE LIQUID HAD APPARENTLY LEAKED OUT. CONSUMER DROVE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE HYDRAULIC HOSE TO THE STEERING PUMP SHEARED OFF, AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080949July 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 DODGE RAM P/U 20" RIMS. BRAKING PROBLEM: RETURNED TO DEALER FOR SECOND TIME TO REPLACE WARPED ROTORS SEEMS TO OCCUR APPROX. EVERY 7000 MILES. APPARENT DESIGN PROBLEM - RESULTING IN DIMINISHED BRAKING CAPABILITY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080957July 13, 2004
STEERING
2004 DODGE 1500 RAM QUAD CAB TRUCK PURCHASED THE TRUCK HAS A VIBRATION DURING SPEEDS 60-70 MPH - TEAM DODGE STONE MOUNTAIN, WHERE WE PURCHASED, HAS TRIED TO SERVICE TWICE BEFORE AND NOW THE SERVICE MANAGER, TOM HUDSON, AND THE CHRYSLER FACTORY REPRESENTATIVE SAY THIS TRUCK CANNOT BE REPAIRED. WE HAVE REQUESTED A BUY BACK SINCE DODGE DID NOT OFFER A TEMP VEHICLE WHILE THIS WAS TRYING TO BE REPAIRED OR NOT EVEN NOW AS THEY HAVE HAD THIS VEHICLE SINCE 7-1. WE HAVE PURCHASED ANOTHER VEHICLE, DIFFERENT MAKE AND MODEL, AND ARE NOW OUT A GREAT DEAL OF MONEY. THIS WAS DONE BECAUSE THEY SAID THEY WOULD PURCHASE THIS AUTOMOBILE BACK. HERE WE SIT 7-13 AND NOTHING HAS BEEN ACCOMPLISHED. NHTSA NEEDS TO KNOW THIS PROBLEM BECAUSE DODGE IS NOT SAYING WHAT THE PROBLEM IS JUST THAT IT IS UNREPAIRABLE. WE ARE CONCERNED THAT IF THIS PROBLEM CONTINUES WHITHOUT NOTIFICATION TO OTHER DODGE TRUCK OWNERS, THERE MAY BE AN ACCIDENT. THERE MAY BE A SITUATION WHERE THIS VIBRATION CAUSES THE DRIVER UNCONTROLABLE STEERING. PLEASE ADVISE SOMEONE. *LA CONSUMER SEEKING FULL REPURCHASE FUNDS FOR THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081010July 13, 2004
ELECTRICAL SYSTEM
ABS LIGHT CAME ON. AIR CONDITIONER WENT OFF AND ON. WENT TO STOP AT AN INTERSECTION , AND HEARD A POP, AND BRAKES WENT TO THE FLOOR. FINALLY STOPPED WITH EMERGENCY BRAKE. A MAN CAME RUNNING SAYING GET OUT THAT IT WAS ON FIRE. CALLED THE FIRE DEPT. THIS IS A NEW TRUCK WITH 8,000 MILES ON IT. WE ARE WAITING FOR A REP FROM CHRYSLER TO INVESTIGATE. THEY WOULD NOT EVEN PUT US IN A RENTAL UNTIL THEY GOT TO IT. WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. WE PURCHASED THIS VEHICLE OUT OF TOWN AT BRUBAKER BUT HAD TO HAVE IT TOWED TO A LOCAL DEALERSHIP. *LA
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081451July 7, 2004
ENGINE AND ENGINE COOLING
CONSUMER EXITED THE VEHICLE WHILE IT WAS RUNNING AND WENT INTO HIS PLACE OF BUSINESS. WHEN THE CONSUMER RETURNED TO THE VEHICLE IT ROLLED BACK ABOUT 300 FEET AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO INJURIES , AND THE POLICE DID NOT ARRIVE ON THE SCENE. ON ANOTHER OCCASION THE VEHICLE ROLLED BACK, BUT THE CONSUMER WAS ABLE TO CATCH IT BEFORE ANY DAMAGE WAS DONE. IN ALL, THE VEHICLE ROLLED BACK THREE TIMES. THE DEALER EXAMINED THE VEHICLE AND COULD NOT FIND THE CAUSE OF THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10075769July 7, 2004
AIR BAGS:FRONTAL
DURING A FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED NECK INJURIES. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER HAD RUN OFF THE LEFT SIDE OF THE ROAD AND STRUCK A TREE. *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10079113July 1, 2004
AIR BAGS
HORN WOULD SOUND WITH ENGINE OFF AND ON (NO ALARM SYSTEM) FOR UP TO 40 MIN. ANY TIME OF DAY. STEADY SOUND! THEN SHUT OFF. NO ONSET. HAD TO PULL FUSE TO STOP RESULTING IN NO HORN AT ALL. CONSEQUENCES: IRATE NEIGHBORS, ROAD RAGE FROM SURROUNDING DRIVERS. REPLACED T CONTROL MODULE AND CLOCKSPRING. DEALER PREFORMED REPAIR. HAS OLD PARTS. SEEMS TO BE FIXED. TOOK 12 DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079624June 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS UNDER THE IMPRESSION THAT THE VEHICLE WAS IN PARK . AFTER LEAVING THE VEHICLE RUNNING VEHICLE SLIPPED INTO REVERSE AND ROLLED BACKWARDS,COLLIDING WITH A VEHICLE BEHIND IT. WHEN THE GEAR SHIFTER WAS PUT IN PARK CONSUMER WAS UNAWARE THAT THE SHIFTER NEEDED TO BE HOOKED OVER AND SEATED TO THE RIGHT. THERE WERE NO INJURIES INVOLVED. POLICE ARRIVED, BUT,NO ONE WAS CITED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079318June 10, 2004
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
2004 DODGE TRUCK EXTRA CAB 1500 HAS PROBLEMS OF STALLING WHILE DRIVING.*MR THE DEALER FLASHED THE PCM BUT THAT DID NOT KEEP THE VEHICLE FROM STALLING. WHILE DRIVING UP A SLIGHT GRADE THE CONSUMER HEARD A CLUNKING NOISE FROM THE TRANSMISSION WHEN IT WENT INTO OVERDRIVE. THE DEALER TEST DROVE THE VEHICLE BUT COULD NOT DUPLICATE THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075011June 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I PARKED THE TRUCK AND GOT OUT TO CLOSE A GATE WHEN I TURNED AROUND THE TRUCK HAD SLIPPED INTO REVERSE AND WAS COMING TOWARD ME. FORTUNATELY, I WAS ABLE TO GET OUT OF THE WAY. THE TRUCK RAN INTO A FENCE POST DAMAGING THE DRIVER'S SIDE MIRROR AND DENTING THE FRONT DRIVERS SIDE FENDER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10074840June 5, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
RECENTLY PURCHASED BRAND NEW, 2004 DODGE RAM 1500 QUAD CAB W/5.7 HEMI. AWESOME TRUCK THOUGH QUALITY IS A ISSUE. DEFECTIVE COOLANT SURGE TANK OR POSSIBLE OTHER DEFECTIVE PARTS LEADING TO EXCESSIVE BUILD UP OF PRESSURE. END RESULT, COOLANT OVER FLOW MAKING A MESS AND LOW COOLANT. HAVE TAKEN TO AUTHORIZED DEALER TWICE WITHIN A MONTH. DODGE SERVICE TESTED AND CONFIRM HOWEVER, MONITORING AND ASKED FOR TRUCK TO BE RETURN IF COOLANT LEAK IS AGIAN PRESENT. PROBLEM IS SURGE TANK AND CAP HAVE ABUNDANT RESIDUE COOLANT PRESENT. MY ANSWER, DUGH! THE SYSTEM IS A FAILURE. NO REPLACEMENT PARTS WERE OFFERED, DEALER STATES COOLANT OVER FLOW WAS DUE TO POSSIBLE OVERFILL. FUNNY THING IS AT 3K MAINTENANCE, COOLANT PROBLEM WAS ADDRESSED AND SERVICE DEPARTMENT STATED ON RECEIPT OVERFILLED AND CORRECTED. WELL THEN 500 MILES LATER, COOLANT STILL LEAKS AND SERVICE DEPARTMENT SAYING NOTHINGS WRONG. I GUESS DODGE TRUCK ARE REQUIRED TO LEAK THEN. ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074242May 25, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING DOWN A DECLINE AT ANY SPEED THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT THE VEHICLE WAS LEFT WITH NO POWER. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP ON TWO SEPARATE OCCASIONS BUT THE PROBLEM RECURRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073635May 14, 2004
TIRES:SIDEWALL
RECALL NO 04V221000, FMVSS 120/CERTIFICATION LABEL: CONSUMER RECEIVED A RECALL NOTICE INFORMING HIM OF A CHANGE FOR THE TIRE PRESSURE STICKER. THE INSTRUCTIONS INFORMED THE CONSUMER TO USE A LOWER TIRE PRESSURE. THIS LOWER TIRE PRESSURE HAS CAUSED THE TIRE TO RUPTURE AT THE SIDEWALL DUE TO UNDER INFLATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068453May 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, EQUIPMENT
THE ENGINE LIGHT KEEPS COMING ON. WHEN WE TOOK IT TO THE SERVICE CENTER THE FIRST TIME WE WERE TOLD THAT THE PROBLEM WAS WITH THE TRANSMISSION; THE COLINOID WAS THEN REPLACED. THE SECOND TIME WE TOOK IT IN TO THE SERVICE DEPARTMENT BECAUSE THE ENGINE LIGHT CAME ON WE WERE TOLD THAT THE COMPUTER IS SENDING THE EXACT SAME CODE. WE WERE TOLD WE WOULD NEED A NEW COMPUTER, AT 56,000 MILES. IT WAS INSTALLED. THE THIRD TIME WE TOOK IT IN TO THE SERVICE DEPARTMENT FOR THE ENGINE LIGHT BEING ON WE WERE TOLD ONCE AGAIN THAT THE COMPUTER IS INDICATING THE SAME PROBLEM. AFTER THREE DAYS OF BEING WITHOUT TRANSPORTATION WE WERE TOLD THAT A BALL BEARING IN THE VALVE BODY WAS IN THE WRONG SPOT, TO QUOTE THE SERVICE MANAGER. WE TOLD THIS WAS FIXED SO WE TOOK OUR VEHICLE HOME. ONE MILE FROM OUR HOME (WE HAD JUST LEFT THE DEALERSHIP HAVING THE TRANSMISSION "FIXED") THE TEMPERATURE GAUGE CLIMBED QUICKLY TO HOT. ONCE WE ARRIVED AT HOME, WE OPENED THE HOOD TO FIND A PERFECTLY STRAIGHT SLICE ON THE UPPER RADIATOR HOSE. OF COURSE, I AM SURE YOU ARE AWARE THAT THE ONLY PLACE TO PURCHASE A NEW HOSE IS AT THE DEALERSHIP. WE REPLACED THE HOSE OURSELVES FOR A GRAND TOTAL OF $32.00 BECAUSE WE WERE TOLD BY THE SERVICE DEPATMENT, WHEN WE WENT BACK THE NEXT DAY, THAT IT WAS CONSIDERED REGULAR MAINTANCE AND WAS NOT COVERED UNDER THE WARRANTY. I CAN ACCEPT THAT EXCEPT FOR THE FACT THAT THREE ASE CERTIFIED MECHANICS THAT WE SPOKE TO REGARDING THIS HOSE TOLD US IT SHOULD HAVE HELD UP FOR AT LEAST 100,00 MILES (NOT 59,000).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068617April 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE SHOOK, AND ENGINE OVERHEATED. ALSO, ENGINE LIGHT ILLUMINATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065607April 6, 2004
ENGINE AND ENGINE COOLING
2004 DODGE 1500 QUAD CAB HEMI - STALLED WHILE TAKING AN EXIT RAMP FROM THE HIGHWAY. HAD IT FOR TWO WEEK WITH 524 MILES ON IT. I SEE THAT THIS WAS A COMPLAINT BEFORE FROM SOMEONE, BUT MY DEALER CLAIMS THEY NEVER HEARD OF THIS. HOWEVER THEY CAN'T LOOK AT IT FOR SEVERAL DAYS - I TOLD THEM I THOUGHT THIS WAS A SAFETY ISSUE, BUT DIDN'T SEEM TO MATTER. NOT A GOOD SITUATION TRYING TO CONTROL A TRUCK WITH NO POWER STEEERING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065366March 31, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG SENSOR LIGHT STAYED ON WHILE DRIVING. CONSUMER WAS CONCERNED THAT THE AIRBAG WILL NOT DEPLOY UPON IMPACT. DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064702March 23, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER COMPLAINED ABOUT FUMES PERMEATING THE INTERIOR OF THE VEHICLE. THE FUMES WERE CAUSING THE OCCUPANTS TO SUFFER HEADACHES, NAUSEA, AND DROWSINESS WHEN THE WINDOW WAS UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062331March 16, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THERE IS AN EXHAUST LEAK COMING THROUGH THE AIR VENTS WHEN THE HVAC FAN IS TURNED ON. I WAS A LITTLE DIZZY & HAD A HEADACHE LAST NIGHT AFTER A LONG DRIVE BACK HOME FROM NORTH FLORIDA. AFTER TALKING TO A PHYSICIAN ABOUT MY CONDITION, HE FELT THAT THE CAUSE WAS MOST CERTAINLY CARBON MONOXIDE POISONING. I HAVE MENTIONED THIS PROBLEM TO THE DEALERSHIP & THEY HAVE BEEN UNRESPONSIVE. THEY SAY THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE & THERE IS NO FIX. I'VE RESEARCHED THE INTERNET & FOUND MANY OTHERS THAT HAVE EXPERIENCED A SIMILAR PROBLEM SO I KNOW I'M NOT ALONE. THERE IS EVEN ONE GENTLEMEN THAT BELIEVES HE HAS THE FIX. APPARENTLY DODGE DIDN'T COVER SOME OF THE HOLES BETWEEN THE ENGINE COMPARTMENT & WERE THE HVAC SYSTEM DRAWS FRESH AIR FOR THE CAB. I WILL ATTEMPT THIS FIX BUT STILL WANTED TO MAKE AN OFFICIAL REPORT OF THIS ISSUE IN THE EVENT SOMETHING HAPPENS TO ME OR THE VEHICLE AS A RESULT OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062279March 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DIESEL EXHAUST FUMES IN CAB WITH HEATER/AC FAN ON. MANY COMPLAINTS OF SIMILAR PROBLEM FROM OTHER OWNERS OF THIS MODEL AS RESEARCHED FROM WEBSITE FORUMS. PROBLEM IS DOCUMENTED AS ESSENTIAL PARTS MISSING FROM HEATER/AC SYSTEM WHICH ALLOWS FUMES FROM ENGINE COMPARTMENT TO BE DRAWN INTO THE DRIVER /PASSENGER COMPARTMENT. PROBABLE CARBON MONOXIDE HAZARD TO DRIVER AND OCCUPANTS. VIN [XXX], MANUFACTURE DATE 12/09/2003. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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