Dodge Ram Complaints (2001)

2,207 consumer complaints on file.

#10014836April 10, 2003
STEERING
THE STEERING WHEEL LOCKED UP WHEN THE CONSUMER ATTEMPTED TO TURN THE STEERING WHEEL. THE DEALER STATED THERE WAS NOTHING THEY COULD DO. MR SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014541April 8, 2003
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION WITH A TRAILER AT 35 MPH. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10015466April 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION FAILED, THE DEALER DID REPLACE THE TRANSMISSION, HOWEVER THEY COULD NOT GUARANTEE IT WOULD NOT FAIL AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013947April 4, 2003
AIR BAGS:FRONTAL
DURING A HEAD-ON COLLISION WITH ANOTHER TRUCK NEITHER OF THE AIRBAGS IN MY 2001 DODGE RAM 1500 QUAD CAB DEPLOYED. COMBINED SPEED AT IMPACT WAS AROUND 60 MPH AND THE DAMAGE TO MY TRUCK WAS SUCH THAT IT WAS CONSIDERED A TOTAL LOSS. THE DEALER AND MY INSURANCE COMPANY BOTH INDICATED THAT IT WOULD BE A GOOD IDEA TO PASS THIS INFORMATION ON TO YOU FOR ANY FOLLOW-UP YOU MIGHT WISH TO CONDUCT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10013854April 2, 2003
SUSPENSION:FRONT
STEERING PROBLEM DIAGNOSED BY DODGE DEALER AS NEEDING REPLACEMENT TRACK BAR. FRONT AXLE BOUNCES VIOLENTLY AT HIGHWAY SPEED CAUSING LOSS OF CONTROL. 2001 DODGE RAM 1500, 4X4 QUAD CAB, 64000 MILES. DODGE CLAIMS NO RESPONSIBILITY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014956April 1, 2003
SUSPENSION
THE VEHICLE PULLED TO THE RIGHT OR LEFT, WITH THE STEERING WHEEL BEING STRAIGHT. THE DEALER WAS UNABLE TO FIX THE PROBLEM. *JB VEHICLE HAS BEEN SERVICED 20 TIMES. STILL PROBLEM STILL EXIST. NEW ENGINE AND 2 TRANSMISSIONS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014718March 31, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE HAS EXPERIENCED TRANSMISSION PROBLEMS. THE VEHICLE HAS BEEN TAKEN TO THE SHOP 8 TIMES BUT THE PROBLEM STILL EXIST. THE DEALER HAS BEEN CONTACTED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014823March 31, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS WERE REPLACED. *JB THERE WAS A WHISLING NOISE HEARD WHILE DRIVING. THE DEALER COULD NOT FIND THE PROBLEM THEREFORE THE PROBLEM REMAINED THE SAME. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014641March 28, 2003
STEERING
THE SWAYED AT SPEEDS OF 60 MPH AND HIGHER. WHICH CAUSED THE FRONT TIRES TO WEAR EXCESSIVELY. THE DEALERSHIP INDICATED THE PROBLEM WAS CAUSED BY BAD STEERING APPARATUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014648March 28, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE SIDE VIEW MIRRORS FELL OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013550March 27, 2003
SUSPENSION, STEERING
TRUCK WANDERS RANDOMALY-FRONT TIRE WOBBLES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014600March 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE LIGHT ILLUMINATED TWICE, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012427March 25, 2003
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM FAILED, WHICH CAUSED THE VEHICLE TO STALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012304March 24, 2003
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING 70 MPH THE STEERING WHEEL LOCKED. *NLM....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010973March 24, 2003
STEERING
I JUST EXPERIENCED A VERY SEVERE AUTO ACCIDENT IN MY 2001 DODGE RAM, THE TRUCK WAS TOTALED AND THE JAWS OF LIFE HAD TO BE USED TO EXTRACT ME FROM THE VEHICLE. I HAD CONTACTED MY DEALER PRIOR TO THIS (SEVERAL MONTHS AGO) COMPLAINING OF STEERING PROBLEMS (WANDERING), AND THE DEALER INFORMED ME,THEY COULD NOT FIX THE PROBLEM BECAUSE HE WAS RECEIVING PRESSURE FROM DODGE TO STOP REPLACING STEERING COMPONENTS ON THESE TRUCKS. HE ALSO INFORMED ME, HE HAS A NUMBER OF DOCUMENTED CASES OF THIS PROBLEM--16 OR SO. THERE IS ALSO INFORMATION THAT THE STATE OF MAINE FORCED DODGE TO REPLACE 20 OR 30 OF THESE VEHICLES DUE TO STEERING PROBLEMS. I WOULD APPRECIATE IT IF YOU WOULD BEGIN AN INVESTIGATION OF THIS ISSUE AS IT APPEARS THAT THERE ARE A SIGNIFICANT NUMBER OF COMPLAINTS ABOUT THE STEERING OF THIS MAKE/MODEL OF VEHICLE (CHECK YOUR OWN DATABASE). THERE IS ALSO DISCUSSION ON SEVERAL INTERNET BOARDS ABOUT FORMING A CLASS ACTION LAW SUIT OVER THIS. I WAS ALSO INFORMED TODAY THAT DODGE IS DENYING THAT ANY PROBLEM EXISTS WITH THE STEERING ON THESE VEHICLES AND THEY ARE FORMALLY DENYING THAT THE PROBLEM I EXPERIENCED HAD ANYTHING TO DO WITH THE STEERING PROBLEM THAT I HAD REPORTED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10010853March 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
BUILD UP OF SLUDGE IN THE ENGINE AND BURN-OUT OF ROD BEARINGS WITH REGULAR MAINTENANCE. WE FOLLOWED THE MAINTENANCE. SCHEDULE SET FORT IN OWNERS MANUAL AND HAVE VERIFIABLE PROOF OF COMPLETED MAINTENANCE. HOWEVER, SYSTEM IS FULL OF SLUDGE CAUSING THE BEARINGS TO BURN OUT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012050March 19, 2003
STEERING
WHILE DRIVING 40 MPH THE TRUCK DRIFTED FROM SIDE TO SIDE MAKING IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE. THE CONSUMER WAS TOLD BY THE TECHNICIAN AT THE DEALERSHIP THAT "THEY ALL HANDLE THAT WAY". *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010720March 18, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR DIFFERENTIAL MAKES A CLUNK NOISE WHEN TAKING OFF FROM A STOP AT MEDIUM ACCELERATION. I HAD IT IN TO THE DEALERSHIP FOUR TIMES FOR THIS PROBLEM. THREE OF THE TIMES THEY GREASED THE SLIP YOKE AND SENT ME HOME. THE FOURTH TIME THEY REPLACED THE PINION SHAFT AND THREE WEEKS LATER IT DOES THE SAME THING. IT IS NOT RIGHT FOR A TRUCK WITH ONLY 28,000 MILES ON IT TO HAVE THESE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010658March 18, 2003
SUSPENSION:FRONT:WHEEL BEARING
IN APRIL '02, WHILE DRIVING AT HIGHWAY SPEED, THE 2500 VAN BEGAN TO MAKE A LOUD NOISE IN THE FRONT WHEELS. THERE WAS ALSO A LOSS OF CONTROL OF THE VEHICLE AND THEN A LOSS OF BRAKING ABILITY. IT WAS TOWED TO THE DEALER WHERE HE FOUND THE WHEEL WAS COMING OFF BECAUSE THE WHEEL BEARINGS WERE DISINTEGRATED AND NO GREASE WAS THERE. SOME PARTS OF BRAKING SYSTEM WERE ALSO DAMAGED AND IN NEED OF REPAIR. AT OUR INSISTENCE, THE OTHER SIDE WAS CHECKED WHICH ALSO NEEDED NEW BEARINGS. THE WHEEL BEARINGS WERE INSPECTED AND GREASED ACCORDING TO THE MANUFACTURES SCHEDULE IN AUG. '02. IN JAN. OF '03, A NOISE AND GRINDING WAS HEARD IN THE FRONT END. IT WAS TAKEN TO THE DEALER WHO ONCE AGAIN REPLACED THE LEFT FRONT BEARINGS. AT THAT TIME I WAS TOLD BY THE DEALER THAT THEY WERE SEEING THIS PROBLEM IN A LOT OF THE 2500 VANS AND THAT CHRYSLER WAS AWARE OF THE PROBLEM AND "WORKING ON IT". IN MAR. OF '03, THE SAME NOISE AND GRINDING SOUND WAS HEARD, AND TAKEN TO THE DEALER FOR REPAIR. ONCE AGAIN IT WAS THE WHEEL BEARINGS. HOWEVER, THEY ARE REFUSING TO COVER THE REPAIR UNDER THE WARRANTY THIS TIME AS THEY SAY THE CAR WAS NOT MAINTAINED ACCORDING TO THE SCHEDULE. THE WARRANTY COMPANY SAYS THE WHEEL BEARINGS MUST BE SERVICES EVERY 9,000 MILES WHILE THE OWNERS MANUAL SAYS EVERY 15,000 MILES ON ONE SCHEDULE AND DOESN'T EVEN MENTION THEM ON THE OTHER SCHEDULE. FIRST, I AM CONCERNED FOR THE SAFETY OF MYSELF AND MY FAMILY AS IT A SIGNIFICANT SAFETY FACTOR THAT YOUR WHEEL CAN FALL OFF WHEN THE BEARINGS FAIL. I AM ALSO CONCERNED BECAUSE I WAS TOLD BY THE DEALER THEY WERE SEEING MANY VANS WITH THIS PROBLEM AND NOW THE WARRANTY COMPANY IS REFUSING TO PAY FOR REPAIRS BY SHIFTING THE BLAME TO THE CONSUMER. PERHAPS THEY SHOULD INVESTIGATE THE REASON FOR THE MULTIPLE FAILURES RATHER THAN ATTEMPTING NOT TO PAY FOR THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010349March 12, 2003
STRUCTURE, STEERING
I HAVE A 2001 DODGE RAM 2500 WITH THE CUMMINS DIESEL. SINCE THE DAY I DROVE IT OFF OF THE LOT IT HAS HAD STEERING PROBLEMS. I HAVE HAD IT INTO THE DEALER SEVEN TIMES FOR THE SAME PROBLEM AND I STILL HAVE A VERY DANGEROUS VEHICLE. I ALSO HAVE NUMEROUS OTHER PROBLEMS WITH RATTLES AND SQUEAKS THAT HAVE NOT BEEN FIXED. THIS TRUCK IS DEFINITELY A TRUE LEMON. THE DEALER HAS BLAMED THE PROBLEM ON TIRES, STEERING BOX, ETC., BUT NOTHING HAS FIXED THE PROBLEM. THE LAST STATEMENT FROM THE DEALER IS THAT THIS STEERING PROBLEM IS INHERENT TO THE DODGE DIESEL ENGINES AND CANNOT BE FIXED. I ALMOST HAD A HEAD ON COLLISION ABOUT A MONTH AGO AND HAVE SINCE PARKED MY TRUCK. I AM NOW DRIVING AN OLDER VEHICLE UNTIL I CAN GET THIS RESOLVED. I WILL NOT RISK THE LIVES OF MY FAMILY IN THIS TRUCK ANYMORE. I PAID $40,000 FOR A TRUCK I CANNOT DRIVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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