Dodge Ram Complaints (2001)

2,207 consumer complaints on file.

#10058271February 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT COMPLETLY OUT!! AFTER SEVERAL ATTEMPT TO HAVE IT FIXED BY THE DEALERSHIP BENNY BOYD IN LAMPASSAS TEXAS. I CONTACTED CHYSLER DAIMLER TO HAVE IT TAKEN CARE, THE REFUSED TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057068February 12, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE WIRING HARNESS ON THIS YEAR MODEL HAS AN INSUFFICIENT GROUND WHICH LEADS TO A SHORT IN THE HARNESS. THIS IN TURN CAUSES MULTIPLE PROBLEMS,SUCH AS THE TRUCKS SMOKING FROM UNDER THE DASH AND OR CATCHING ON FIRE COMPLETELY. PLEASE CHECK WITH THE INSURANCE COMPANIES THANK YOU FOR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056924February 12, 2004
STEERING:COLUMN
MY WIFE WAS DRIVING OUR DODGE PICKUP 4X4 HOME FROM HER MOTHER'S HOUSE WHEN THE STEERING WHEEL AND STEERING COLUMN LOWERED INTO HER LAP. *AK RECALL#1003334. PER DIAGNOSIS THE U-BRACKET HAD BROKEN WHERE THE BOLTS GO THROUGH THE INSTRUMENT PANEL SUPPORT ALSO THE STEERING SHOCK WAS WEAK AND LOOSE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057953February 11, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING AT 55 MPH CONSUMER HEARD A LOUD NOISE. IT SOUNDED LIKE IT WAS COMING THROUGH THE TRANSMISSION. VEHICLE WAS TAKEN TO THE DEALER, AND TECHNICIAN REPLACED THE DIFFERENTIAL UNIT, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056890February 10, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CONSTANT WANDERING OF TRUCK, CONSTANT CORRECTING PLAY IN STEERING. I CANNOT TURN STEERING WHEEL AT A STANDSTILL,STEERING GEAR BOX AND PUMP HAVE BEEN REPLACED UNDER WARRANTY. NOTHING FIXED THE PROBLEM. THE TIRES HAVE BEEN CHECKED AND ARE NOT A CONCERN. THE DEALER SAYS THAT IS THE WAY THEY ARE AND NOTHING ELSE CAN BE DONE. THIS IS A PROBLEM AND NEEDS TO BE ADDRESSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056808February 9, 2004
POWER TRAIN:MANUAL TRANSMISSION
WE BOUGHT THIS TRUCK USED FROM A DEALER WITH 25K MILES . . . AT 32K WE STARTED TO HAVE TRANSMISSION ISSUES. THE TRUCK HAS BEEN IN AND OUT OF THE SHOP WITH TRANMISSION RELATED FAULT CODES, SERVICE ETC SINCE WE'VE OWNED IT, NOW AFTER 2K IN SERVICE IN DEC 03 AND 2 TRIPS BACK TO THE DEALER FOR THE ENGINE LIGHT BEING ON WE ARE TOLD THE TRANSMISSION IS GONE!!!!! WHY DIDN'T THE DEALER CATCH THIS 3 WEEKS AGO WHEN IT WAS BACK IN?? THE DEALER, RAPPAHANNOCK MOTORS IN KING GEORGE, VA EVEN CONTACTED CHRYSLER FOR US TO TRY AND GET A REPLACEMENT TRANSMISSION, TO NO AVAIL . . . THIS TELLS ME THAT THE DEALER KNOWS THIS IS AN ISSUE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056846February 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONTROL ARM UPPER AND LOWER BALL JOINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056686February 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION FAILURE DUE TO TORQUE CONVERTOR FAILURE. WENT TO DEALERSHIP WHILE UNDER WARRANTY WAS TOLD EVERYTHING WAS FINE AT 34000 MILES. AT 43000 MILES TRANSMISSION WENT OUT. NOW I AM OUT THE MONEY TO FIX IT WHEN IF THEY HAD FIXED THE PROBLEM AT 34000 MILES IT WOULD HAVE BEEN FINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056534February 4, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLE DOESN'T DEFROST. WINDOWS STEAM UP AND ICE UP, CREATING ZERO VISIBILIT OUT ALL OF THE SIDE WINDOWS AND WRAPS AROUND THE FRONT WINDOWS.. THIS WAS BROUGHT IN TO SOUTH OAK DODGE, IN ILLINOIS WHILE STILL UNDER FACTORY WARRANTY, THEY DEODORIZED THE EVAPORATOR COIL AND SAID I WAS FIXED. WENT BACK A WEEK LATER WITH SAME PROBLEM AND I WAS TOLD THERE IS NOTHING THEY COULD DO. CALLED CHRYSLER AND SANDY SAID THIS IS RETARDED" AND SHE CALLED THE DEALER, ONLY TO TELL ME, SORRY WE CAN'T HELP YOU. I CANT SEE OUT MY WINDOWS. YOU CANT BACK A VAN UP WITHOUT MIRRORS. THIS IS GOING TO RESULT IN AN ACCIDENT IF THIS ISN'T FIXED. VERY VERY DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056435February 3, 2004
ENGINE AND ENGINE COOLING
LOOSING OIL PRESSURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057245January 30, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE WARNING LIGHT KEPT ILLUMINATING. CONSUMER STATED ENGINE SLIPPED. DEALER DETERMINED THAT ENGINE HEADS AND TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054736January 23, 2004
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE
I HAVE A 2001 DODGE RAM OFF ROAD WITH 54000 MILES ON IT AND I'VE ALREADY HAD A NEW COMPUTER PUT IN IT, HAD THE TRANSMISSION REBUILT AT 27000 MILES BECAUSE OF THE TORQUE CONVERTER, AND MY DASHBOARD IS CRACKED ALL OVER THE PLACE FROM THE HEAT. I'VE HAD NOTHING BUT TROUBLE OUT OF THIS TRUCK AND I WILL NOT BUY ANOTHER DODGE AGAIN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054672January 22, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
MY DODGE RAM 2500 DIESEL TRUCK LOSS POWER AND WOULD NOT RUN WELL AT ALL. I ASKED ARCHER DODGE ON JAN 20, 2004 TO FIND AND FIX THE PROBLEM. A FUEL TRANSFER PUMP, PART # 5080885AA (REPLACEMENT PUMP #) WAS INSTALLED FOR A TOTAL OF $500. THE FAILURE OF THIS PUMP IN THIS VEHICLE IS COMMON AND IS DOCUMENTED IN AN ARTICLE BY CHUCK ARNOLD "WHAT HAPPENS TO DODGES". FAILURE OF THE INJECTOR PUMP, A $2000 REPLACEMNET JOB IS COMMON WHEN THE CHARGE PUMP FAILS, I WAS LUCKY. DODGE RECALLED DEFECTIVE PUMPS INSTALLED IN ALL TRUCKS BUILT 7 DAYS PRIOR TO THE DAY MY TRUCK WAS BUILT. I FEEL I GOT ONE OF THE OLDER PUMPS FOR ONE THING AND THAT DODGE SHOULD PAY FOR THE WORK. THE OTHER THING IS THAT THERE IS NO IDIOT LIGHT OR GUAGE TELLING YOU THERE IS A PROBLEM WITH THE CHARGE PUMP. I AM LOOKING FOR A RETROFIT SO I CAN MONITOR THIS PRESSURE AND PREVENT DAMAGE TO MY FUEL INJECTION PUMP IN THE FUTURE. THIS ENGINE SHOULD RUN FOR 1,000,000 MILES AND I DONT WANT THE POSSIBILITY OF A $3000 WORKOVER EVERY 60,000 TO 120,000 MILES ( THE ESTIMATED LENGTH OF TIME BEFORE FAILURE FOR THE CHARGE PUMP.) FAILURE OF THIS SYSTEM IS TOTAL AND IF IT HAPPENS AT THE WRONG PLACE COULD CAUSE LOSS OF LIFE, FIRE, AND SERIOUS PERSONAL AND PROPERTY DAMAGE. I WOULD LIKE TO SEE DODGE RECALL ALL UNITS AND RETROFIT THEM WITH A DEVICE THAT MONITORED THE DISCHARGE PRESSURE OF THE CHARGE PUMP, NOTIFYING THE DRIVER THAT A FAILURE OF THE FUEL SYSTEM IS EMINANT. THIS COULD BE DONE WITH AN ADDITIONAL GAUGE OR EVEN A ENGINE WARNING LIGHT. I HAVE CALLED DODGE AND OPENED A COMPLAINT #12000342, BUT I DID NOT GET THE SATISIFICATION OF HEARING THAT IT WAS A SERIOUS PROBLEM TO THEM. IF IT IS COMMON KNOWLEDGE THAT THIS FAILURE OCCURS, WHY NOT ALERT THE CUSTOMERS OF DODGE THAT IT IS A PROBEM. EVEN THOUGH MY TRUCK WAS NOT RECALLED, IT APPEARS IT SHOULD HAVE BEEN BASED ON WHAT I HAVE LEARNED FROM OTHER OWNERS AND DODGE. THANK YOU FOR ANY ASSISTANCE YOU MAY BE ABLE TO PROVIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055381January 20, 2004
STRUCTURE
CONSUMER NOTICED DASHBOARD'S TOP STARTED CRACKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055383January 20, 2004
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
WHEN TRAVELING AT ANY SPEED CONSUMER NOTICED WHEN DEPRESSING BRAKES THEY BECAME SOFT. DEALERSHIP SERVICED, AND NOTICED BRAKE VALVE WAS LEAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070829January 15, 2004
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
FRONT BRAKES FAIL AT 20,000 MILES +/-. VEHICLE HAS 53,000 MILES AND IS READY FOR FOURTH SET OF FRONT BRAKES. DEALER CLAIMS THAT THIS IS NORMAL WEAR AND THAT 20,000 MILES IS NORMAL SERVICE LIFE FOR BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071217January 15, 2004
POWER TRAIN
TRANSMISSION PROBLEMS STARTED IN SEPT. OF 2002 - UPSHIFT AND DOWNSHIFT W/O REASON, CHECK ENGINE LIGHT COMES ON - O/D LIGHT COMES ON, TRANS DOWNSHIFTS AND STAYS THERE - CAN'T TAKE IT OFF UNLESS YOU PULL TO SIDE OF ROAD AND ACTUALLY SHUT OFF IGNITION AND RECYCLE IT. COMPLETE OVERHAUL OF TRANS IN LATE DEC. 2002 / JAN. 2003. END OF JAN. 2003 - MORE OF THE SAME. JUL 2003, BOTH FRONT UNIVERSALS WENT OUT WHILE VACATIONING IN CANADA. DEALER MOST ACCOMODATING IN SMITHS FALLS, ONTARIO - BUT STILL COST $300.00 PLUS. TRANS. PROBLEMS AGAIN (NOV. 2003) DEALER HAS IT FOR 3 DAYS SO FAR AND HAVE NO ANSWERS....WHAT TO DO???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071334January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
DEALER COULDN\\'T DIAGNOSE FUEL PUMP PROBLEM. KEPT REPROGRAMMING COMPUTER UNTIL TOTAL ENGINE FAILURE @ 30,000 KM. 10 MONTH FIGHT FOR ENGINE. 6 WEEKS TO REPLACE IN SHOP. ELECTRICAL PROBLEMS STILL EXIST SINCE NEW. TRUCK HAS 77,000 KM NOW. IT IS TOTALLY INCAPABLE OF TOWING RV, WHAT TRUCK WAS BOUGHT FOR. MAX FUEL MILEAGE EMPTY IS 10 MPG, 4 LOADED. EXCESSIVE SMOKE. ALL SYMPTOMS VERIFIED BY OUTSIDE SOURCES, AND DODGE STATES THE PROBLEM IS WITH ME. AM A FORMER DIESEL MECH, AND TRUCKER. DODGE REFUSES OUTSIDE DIAGNOSIS INCLUDING CUMMINS. THIS TRUCK HAS OVER 18 MONTHS OF DOWNTIME. JUST GOT TRUCK FROM DEALER TODAY AGAIN, WAS TOLD 2 WEEKS AGO THAT THIS ENGINE IS TOASTED, THEN ALL OF A SUDDEN DEALER SAYS NOTHING IS WRONG WITH ENGINE. THEY DIDN\\'T EVEN HAVE THE COURTESY TO RETURN PHONE CALLS OR EVEN TO CALL FOR ME TO PICK UP THE TRUCK. DODGE WILL NOT EVEN ACCEPT FUEL LOGS. HAVE SPENT IN EXCESS OF $20,000 OUT OF POCKET TO KEEP THIS BUCKET GOING, FOR THINGS THAT SHOULD HAVE BEEN WARRANTY AND OUTSIDE DIAGNOSIS. AM SETTING UP LAWSUIT NOW, AS I CANNOT USE THIS VEHICLE. IT HAS EVEN FAILED GOV\\'T EMMISION TEST. WHO CARES? THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069723January 15, 2004
SUSPENSION
THE BALL JOINTS OF MY 2001 DODGE RAM PICKUP HAD 5 TIMES THE ALLOWABLE LIMIT OF PLAY, WHICH IS 60,000TH OF AN INCH (1/16). ALL FOUR BALL JOINTS HAD 5/16 OF PLAY AT ONLY 21,000 MILES. THE SHOP I WENT TO FOR MY INPECTION DIAGNOSED THE PROBLEM, AND SAID I WAS FORTUNATE THAT IT DIDN'T GET ANY FURTHER. ONE GOOD POT HOLE WITH THAT MUCH PLAY AND A WHEEL COULD HAVE COME OFF. THE SHOP OWNER TOLD ME THAT THE BALL JOINTS WERE PROBABLY OUT OF SPEC AT 6,000 MILES, CONSIDERING THEIR CONDITION AT 21,000 MILES. HE ALSO SAID THAT THIS IS A VERY COMMON PROBLEM WITH ALL DODGE VEHICLES. HE SAID THAT HE HAS HAD DODGE DURANGO'S IN HIS SHOP WITH ONLY 6,000 MILES THAT HAD THE PLAY HE FOUND IN MINE AT 21,000 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069752January 15, 2004
POWER TRAIN
THE TRANSMISSION IS NOT SHIFTING PROPERLY. WENT TO MY MECHANIC AFTER THE CHECK ENGINE LIGHT CAME ON. ELECTRONIC TESTING INDICATED TWO PROBLEMS: (1) TUNE UP WAS NEEDED; (2) SENSORS IN TRANSMISSION INDICATED PROBLEM. WHEN I BOUGHT THE TRUCK AT ANDERSON DODGE IN BLOOMFIELD HILLS, MICHIGAN, I WAS NOT INFORMED OF THE 7-YEAR/70,000 MILE WARRANTY ON THE POWER TRAIN. I FOUND THIS OUT ONLY AFTER CONTACTING THE CHRYSLER (DODGE) WEB SITE THAT I HAD THE 7/70,000 WARRANTY. THIS WAS TO LATE AS I HAD ALREADY TAKEN THE TRUCK TO MULTISTATE TRANSMISSION IN WATERFORD, MICHIGAN (ON M-59)((HURON STREET)). THE DEALERSHIP ONLY INFORMED ME THAT I HAD A 3 YEAR/36 MONTH OR 36,000 MILE WARRANTY (BUMPER TO BUMPER) WARRANTY ON THE VEHICLE, WHICHEVER CAME FIRST. MUCH TO MY SURPRISE, WHEN TRYING TO CONTACT CHRYSLER (DODGE) ON THE COMPUTER, DID I FIND OUT THAT I ACTUALLY HAD THE 7/70000 WARRANTY. IT WAS TO LATE TO TAKE IT TO A DEALERSHIP AS MULTISTATE TRANSMISSION ON M-59 (HURON STREET) IN WATERFORD, MICHIGAN ALREADY HAD THE TRUCK AND DROPPED THE TRANS FOR REPAIRS. RESULTS; REBUILD THE TRANS DUE TO TORQUE CONVERTER AND SENSORS. PROBLEM WAS THAT THERE WAS A SEAL INSIDE THE TRANSMISSION THAT WAS DEFECTIVE ACCORDING TO MULTISTATE. I HAVE ALSO HAD CONVERSATIONS VIA THE INTERNET WITH CHRIS, SR. CUSTOMER SERVICE REPRESENTATIVE AND HE WAS NOT VERY HELPFUL. HE EVEN ASKED FOR MY PHONE NUMBER(S) WHERE I COULD BE CONTACTED AND HE HAS NOT CONTACTED ME AS OF THIS WRITING. I CONTINUE TO TRY TO CONTACT HIM BUT HE FAILS TO RETURN AN ANSWER FOR THE MESSAGES THAT I HAVE SENT HIM. I HAVE THE COPIES OF ALL CONVERSATIONS VIA THE INTERNET AND CAN SEND TO YOU IF SO NEEDED. I EVEN HAD A UNION SECRETARY FRIEND OF MINE WHO STATED THAT THE CUSTOMER SERVICE REPS WERE MEMBERS OF THE UNION, WHICH SHE IS A SECRETARY TO SEE IF SHE COULD HELP. SHE INFORMED ME THAT IF I HAD TAKEN THE TRUCK TO A CHRYSLER (DODGE) DEALERSHIP, THAT THEY WOULD HAVE POSSIBLY PAID FOR HALF OF THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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