Dodge Ram Complaints (2001)

2,207 consumer complaints on file.

#10093605October 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 DODGE RAM STARTED STALLING OUT SO I CALLED FOR AN APPOINTMENT TO HAVE THE CENSOR CHECKED OUT. THEY SAID THAT WASN'T IT - IT WAS THE TRANSMISSION ITSELF AND THEY WOULD HAVE TO DROP THE PAN, THAT WAS FINE UNTIL THEY TOLD ME THERE WAS AT LEAST A 1/2 INCH OF SHAVINGS IN THE PAN AND THAT THEY HAD NEVER SEEN THAT AMOUNT IN A NEWER TRUCK- ESPECIALLY WITH MY MILAGE BEING SO LOW. THIS SETS OFF AN ALARM THAT THIS IS A FACTORY DEFECT. I CONTACTED THE MANAGER AND HE WAS SUPPOSE TO GET BACK TO ME-WHICH HE HASN'T AS OF YET...SURPRISE. OH YES, IN ORDER TO FIX THIS BECAUSE THE WARRANTY HAD RUN OUT 2000 MILES PRIOR IT WOULD COST ME $5,395.14. (NOW BEING DISABLE THIS IS SURE A BOOST TO ME) AND THAT ISN'T EVEN CHECKING OUT THE 4 WHEEL DRIVE WHICH IT HAS BOUND TO EFFECT ALSO. THE WARRENTY WAS FOR 36000 MILES AND I HAVE 39000 ON IT NOW. IT HAS COST ME 200.00 TO FIND THIS OUT AND ALSO THE SERVICE MANAGER SAID BECAUSE I DIDN'T USE THEIR SERVICES FOR OIL CHANGES AND TRANSMISSION CHECKS HE WOULD PROBABLY NOT GET AS MUCH HELP FOR ME AND IN THE CONTRACT IT SAID AS LONG AS I USED A LICENSE FACILITY IT WOULD BE COVERED AND I USED JIFFY LUBE. I THINK THIS IS WRONG-THEY ARE JUST ABOUT SAYING FOR NOT USING OUR FACILITY YOU ARE GOING TO BE PUNISHED AND NOT GET THE HELP YOU NEED. I AM GUESSING ON THE DATE OF PURCHASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093573October 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED MY TRUCK IN SEPT 2000. AFTER SIX WEEKS AND 1100 MILES I BROUGHT THE TRUCK BACK TO THE DEALER STATING THAT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. (IT MADE NOISES AND SHIFTED VERY HARSHLY.) THE DEALER SAID THAT THEY CHECKED IT, AND THAT THERE WAS NOTHING WRONG. AT 36,000 MILES THE TRANSMISSION BLEW. THERE WERE NO GEARS AT ALL - NO FORWARD NO REVERSE. THANKFULLY IT HAPPENED CLOSE TO HOME ON A QUIET ROAD SO NO ONE WAS HURT OR INVOLVED IN AN ACCIDENT. THE DEALER RE-BUILT MY TRANSMISSION. WHEN I DROVE IT AFTER THAT A GRINDING/CHATTERING NOISE WAS OCCURING - I BROUGHT IT BACK TO THE DEALER. I LEFT IT THERE FOR A DAY (NEVER GOT A CALL FROM THE DEALER) WHEN I CALLED THEM I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANS.. THEY HAD TAKEN IT FOR A RIDE AND HEARD NO NOISE. I RETURNED TO THE DEALER TO TAKE ONE OF THEIR "TECHNICIANS" FOR A RIDE AND THEY IN FACT HEARD THE NOISE I WAS REFERRING TO. THEY HAVE NOW HAD MY CAR MORE THAN TWENTY THREE DAYS. (NOT IN A ROW. I HAVE HAD TO BRING IT TO THEM ON FOUR DIFFERENT OCCASIONS, AND AGAIN TAKE THE "TECHNICIAN" FOR YET ANOTHER RIDE) I AM WRITING THIS NOW BECAUSE I BELIEVE I AM ENTITLED TO A NEW TRANSMISSION AND THE DEALER SAYS NO AND KEEPS TRYING TO REBUID THE OLD ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095470September 28, 2004
EQUIPMENT:MECHANICAL
SEVERAL CRACKS IN THE DASHBOARD. *BF SMALL CRACK OF 2 INCHES LONG WITHIN A WEEK MOVED ALL THE WAY ACROSS THE DASHBOARD AND BECAME 5 CRACKS AS TIME WENT ON. THE CONSUMER IS HAVING PROBLEMS GETTING THE PROBLEM CORRECTED BY DEALER. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093204September 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I HAVE A 2001 DODGE 1500 W/A 5.9 V8. AT AROUND 58000 MILES TRANSMISSION STARTED TO GO OUT. TOOK IT TO A SHOP, AND THEY TOLD US IT WAS THE TORQUE CONVERTER. WE REPLACED THE TRANSMISSION, AND YET THE PROBLEM STILL OCCURRED. I AM AN HARD CORE DODGE BUYER, BUT THIS IS STARTING TO TURN ME OFF DODGES ALL TOGETHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092511September 16, 2004
STEERING
THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE PITTMAN ARM WAS DEFECTIVE AND REPLACED IT. HOWEVER, EVEN AFTER THE REPLACEMENT WAS DONE THE INNER SIDEWALL OF THE TIRES WERE STILL RUBBING AGAINST THE FRAME OF THE VEHICLE. OWNER ALSO WENT TO GET A FRONT END ALIGNMENT AND THAT TOO DID NOT STOP THE TIRES FROM RUBBING AGAINST THE FRAME OF THE VEHICLE. IT THEN WAS DETERMINED THAT THE STEERING GEAR THAT WAS INSTALLLED ON THE VEHICLE WAS INCORRECT AND NEEDED TO BE CHANGED. THE DEALER CONTACTED THE MANUFACTURER WHO SAID THEY WILL NOT COVER THE EXPENSE OF REPLACEMENT. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091954September 13, 2004
WHEELS, TIRES
A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE. DRIVER'S SIDE WHEEL FELL OFF. CONSUMER HAD THE VEHICLE TOWED TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WHEEL AND TIRE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091809September 10, 2004
WHEELS:RIM
THE TIRES KEPT LOSING AIR. WHEN A TIRE REPAIR SHOP REPLACED THE TIRES THEY NOTICED THAT BEAD ON THE EDGE OF ALL FOUR RIMS CRACKED IN 6 PLACES, AND WILL NOT HOLD AIR. THERE WAS NO SIGN OF IMPACT DAMAGE. DEALERSHIP WAS CONTACTED, BUT PROVIDED NO ASSISTANCE BECAUSE WARRANTY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091648September 8, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE MAKING A RIGHT TURN A LOUD KNOCKING NOISE WAS HARD COMING FROM THE REAR OF THE VEHICLE. CONSUMER NOTICED THAT THE STEERING WHEEL WAS HARD TO TURN. HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL TIE RODS NEEDED TO BE GREASED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090383September 3, 2004
STRUCTURE
DASHBOARD PANEL SPLIT AROUND PASSENGER'S AIR BAG. CONSUMER BELIEVED THIS MIGHT CAUSE AN INADVERTENT AIR BAG DEPLOYMENT. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT WARRANTY EXPIRED, AND THE PART WAS NOT COVERED UNDER A MANUFACTURER'S RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090191September 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER WAS ABLE TO START THE VEHICLE AND SHIFT THE GEAR WITHOUT APPLYING THE BRAKES. DEALER WAS NOTIFIED. DEALER INFORMED CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088941September 1, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THIS INCIDENT OCCURRED WHILE DRIVING AT NIGHT IN MY 2001 DODGE RAM DIESEL 2500. I HAD MY BRIGHT LIGHTS ON AND AS A VEHICLE APPROACHED I DIMMED MY LIGHTS. THE LIGHTS WENT OFF INSTEAD OF DIMMING. I INSTINCTIVELY SWITCHED MY BRIGHT LIGHTS BACK ON AND THEY CAME ON. WHEN I WENT TO DIM THEM AGAIN THE LIGHTS WENT COMPLETELY OUT AGAIN. I HAD NO PROBLEM ADJUSTING TO THE SITUATION. I WAS MORE CONCERNED ABOUT THE MOTORIST COMING THE OTHER DIRECTION SEEING MY BRIGHT LIGHTS, THEN MY LIGHTS GO OUT, THEN MY BRIGHTS AGAIN AS HE GOT CLOSE TO ME. THAT COULD HAVE CAUSED AS ACCIDENT BY BLINDING THE APPROACHIN DRIVER. I WAS ALSO CONCERNED ABOUT WHAT WOULD HAPPEN TO SOMEONE ON A WINDY MOUNTAIN ROAD IF THEY DID NOT REACT THE WAY I DID. THEY MIGHT RUN OFF OF THE ROAD IF THEY PANICKED. THE REPLACEMENT SWITCH IS A MOPAR COMBINATION SWITCH ASSEMBLY # 4728424. I DON'T KNOW IF THE ORIGINAL EQUIPMENT PART IS THE SAME NUMBER OR NOT. ONE OTHER NOTE OF INTEREST. ABOUT TWO YEARS AGO I WAS DRIVING A 1998 FORD F 150 4X4 PICKUP TRUCK AND THE SAME THING HAPPENED TO IT. THE MULTIFUNCTION SWITCH PART NUMBER IS MOTORCRAFT SW 5579. AGAIN, I DON'T KNOW WHAT THE ORIGINAL EQUIPMENT SUPPLIER WOULD BE. I AM JUST WONDERING, EVEN THOUGH THESE ARE TWO DIFFERENT COMPANIES DISTRIBUTING THE PART, IF THE COMPONENTS ARE THE SAME MANUFACTURER AND IF THERE IS A DEFECT IN ONE OF THEIR PARTS. OUR LOCAL FORD DEALER SAYS THEY HAVE A PROBLEM WITH THEIR SWITCHES. OUR LOCAL DODGE DEALER SAYS NO PROBLEM. THEY ALSO SAY THERE IS NO RECALL ON MY DODGE PICKUP AND YET YOUR SITE SAYS THERE IS ONE. VERY INTERESTING. ANYWAY, I HAVE DONE MY CIVIC DUTY. NOW IT IS IN YOUR HANDS TO SEE IF THERE REALLY IN A PROBLEM. I WOULD LIKE TO KNOW WHAT YOU DECIDE. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089811August 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS DEFECTIVE. CONSUMER PICKED UP THE VEHICLE FROM THE DEALERSHIP AFTER THEY REPAIRED IT. WHILE DRIVING 65 MPH CONSUMER HEARD A LOUD CLANKING NOISE AND THE RPMS SHOT UP FROM 2000 TO 7000 RPMS. CONSUMER ALMOST LOST CONTROL OF THE VEHICLE. CONSUMER EVENTUALLY PULLED OVER TO THE SIDE OF THE ROAD. THE TRANSMISSION ONLY HAD 1ST AND 2ND GEARS, AND HAD TO DRIVE IN SECOND GEAR ONLY. PR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088476August 24, 2004
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRE P265/75R16 114S ON A 2001 DODGE RAM CREW CAB 4WD VEHICLE - TREAD CAME OFF OF TIRE AT 55 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088397August 23, 2004
ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE IN-TANK, ELECTRIC FUEL PUMP FAILED IN MY 2001 DODGE RAM 1500 PICK UP TRUCK. THE CONNECTOR AND WIRING ON TOP OF THE FUEL TANK WAS BURNED AS WAS WIRING IN THE POWER DISTRIBUTION CENTER UNDER THE HOOD. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION. CHRYSLER IS REPLACING THE FUEL PUMP AND REPAIRING THE WIRING. HOWEVER, THEY OFFERED NO WARRANTY COVERAGE AND NO COVERAGE OF THE COLLATERAL DAMAGE RESULTING FROM THE PUMP FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089477August 23, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHEN BRAND NEW TIRES WERE INSTALLED, ROTATED AND BALANCED THE TIRE SHOP SERVICE MAN INDICATED THAT THE STEERING GEAR CUT INTO THE TIRES WHICH COULD RESULT IN A BLOW OUT. DEALERSHIP REPLACED THE STEERING GEAR. HOWEVER, FAILURE RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089359August 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TRANSMISSION STICKS WHEN PLACING THE GEAR IN DRIVE. IT WILL ONLY GO TO THE SPEED OF 7 MILES . THIS IS THE THIRD TIME THE VEHICLE HAS BEEN SERVICED, AND THE TRANSMISSION KEEPS SLIPPING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081473August 19, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH, THE CONSUMER'S VEHICLE COLLIDED HEAD ON WITH A ANOTHER VEHICLE. THE PASSENGERS WERE WEARING SEAT BELTS, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SPRAINED A FOOT, BROKE A WRIST,2 PASSENGERS SUSTAINED HEAD LACERATIONS. *AK *SC *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10089198August 18, 2004
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
WHILE DRIVING PASSENGER'S REAR LEAF SPRING FAILED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089098August 17, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
WHILE SWITCHING FROM HIGH BEAM TO LOW BEAM THE HEADLIGHTS TURNED COMPLETELY OFF. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087957August 16, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE CONSUMER STATED THE FUEL GAUGE READ INCORRECTLY. AS A RESULT THE VEHICLE RAN OUT OF FUEL BEFORE THE METER READ EMPTY, LEAVING THE OWNER STRANDED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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