Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#8007166April 9, 2002
AIR BAGS:FRONTAL
VEHICLE WAS HIT FROM LEFT SIDE PUSHING VEHICLE INTO CONCRETE BARRIER HEAD-ON AND AIR BAGS DID NOT DEPLOY. BOTH DRIVER AND PASSENGER SUSTAINED SOME INJURIES.*AK CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THAT AIR BAGS DID NOT DEPLOY BECAUSE VEHICLE NEVER REACHED THE LEVEL OF DECELERATION REQUIED TO ACTIVATE DEPLOYMENT. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8006813April 2, 2002
SUSPENSION:FRONT
DODGE RAM WAS INVOLVED IN AN ACCIDENT. HAD IT REPAIRED BY DEALERSHIP. CURRENTLY VEHICLE HAS BEEN RIPPING FRONT TIRES APART. MECHANIC STATED THERE WAS A MALFUNCTION ON FRONT END SUSPENSION, REFERRED CONSUMER TO MANUFACTURER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8006816April 2, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
AFTER HAVING VEHICLE REPAIRED BY DODGE DEALER SHIP INTERIOR DASHBOARD WIRING HAS CAUSED DASHBOARD FIRE. DEALER DOES NOT HAVE A SOLUTION ON WHY DASHBOARD FIRES ARE OCCURRING. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8006687April 1, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 55 MPH CONSUMER WAS HIT ON SIDE, AND THEN RAN HEAD ON INTO A ROAD CYLINDER, BUT NONE OF THE AIR BAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8006590March 28, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER STATES THAT WHEN COMING TO A STOP THERE IS A STRONG SMELL THAT COMES INTO THE VEHICLE WHICH THE CONSUMER CAN'T STAND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759611March 21, 2002
SUSPENSION:REAR
THIS TRUCK HAS A VIOLENT VIBRATION BOUNCING OSILALTION ON THE FREEWAY. OTHER TRUCK DON'T DO THIS. THE DEALER SAYS NO PROBLEM WITH IT AND THEY WONT DO ANYTHING. I COMPLAINED AFTER 1 MILE OF OWNERSHIP. THE TRUCK IS NOT SAFE. NO STATEMENT WAS GIVEN TO ME THAT I WAS GETTING A TRUCK THAT CAN'T BE USED TO DRIVE AT NORMAL FREEWAY SPEEDS. ADDING 500LBS IN THE BED DOES NOTHING TO HELP.THEN I WAS TOLD I NEED A CAMPER ADDED SO I GOT ONE. IT'S A $2,200 MISTAKE. NOW I AM TOLD TO TRY SOME RUBBER SPRING SHACKLES CALLED VELVET RIDES. THEY SEEM TO MAKE IT BETTER EXCEPT NOW WHEN APPLYING THE BRAKES THE WHOLE TRUCK UNLOADS AND THE REAR LIFTS UP AND LOOSES REAR TRACTION TOO EASY. IM TAKING THEM OFF IM NOT THE ONLY ONE WITH THIS PROBLEM WITH FRONT AND REAR END PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005566March 13, 2002
SUSPENSION
VEHICLE VIBRATES VIOLENTLY AT SPEEDS OF 60MPH AND HIGHER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005354March 11, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PLASTIC TANK HAS NO SKID PLATE AND BECAUSE IT'S NEAR THE EXHAUST PIPE, IF THE TANK WAS PUNCTURED, IT COULD CAUSE AND EXPLOSION. VEHICLE HAS NOT BEEN AFFECTED WITH THE CONCERN. DEALER WAS NOTIFIED.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785901March 6, 2002
STRUCTURE:FRAME AND MEMBERS
THE VEHICLE OSCILLATES VIOLENTLY ON CEMENT ROADS DUE TO STIFFNESS OF THE FRAME AND WRONG WHEEL BASE. THE DEALER IS UNABLE TO FIX THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758379February 18, 2002
SEAT BELTS:FRONT:RETRACTOR
INERTIA REEL OF LEFT REAR SEAT BELT IN VEHICLE DEFECTIVE UPON FIRST USE; REMAINING SEAT BELT RETRACTOR MOVEMENT APPEARS "SLUGGISH"; DEALER ORDERED PART ; OWNER STILL AWAITING REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003842February 11, 2002
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
REAR SEATS DO NOT HAVE HEAD RESTS. PASSENGERS THAT SIT IN REAR HIT THEIR HEADS ON REAR WINDOW. CONSUMER FEELS THIS IS VERY UNSAFE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564312February 6, 2002
AIR BAGS
CONSUMER NOTICED AFTER PURCHASE OF VEHICLE THERE WAS NO ON/OFF SWITCH FOR THE PASSENGER AIR BAG. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757086January 19, 2002
AIR BAGS:FRONTAL
ON 1/16/02 AT 10:00 PM THE 2002 DODGE RAM PICKUP THAT MY WIFE WAS DRIVING COLLIDED WITH A JEEP GRAND CHEROKEE AT A INTERSECTION. MY WIFE WAS TRAVELING AT A SPEED APPROXIMATELY 55 TO 60 MPH ON US 13. THE JEEP GRAND CHEROKEE MADE A LEFT TURN INFRONT OF MY WIFE AT THE INTERSECTION. THE LEFT FRONT END CORNER OF MY WIFES PICKUP TRUCK STRUCK THE FRONT END OF THE JEEP. MY WIFES TRUCK THEN DRIFTED TO THE RIGHT AND WENT OVER THE CURVE. THE JEEP SPUNNED AROUND FROM THE FORCEFUL IMPACT. THE FRONT LEFT CORNER OF MY WIFES TRUCK WAS DESTROYED,LEFT FRONT TIRE WAS TWISTED,LEFT SIDE OF THE ENGINE WAS SMASHED IN,LEFT CORNER BUMPER WAS BENT TO THE GROUND, FRONT GRILL WAS DESTROYED,HOOD,ROOF,LEFT DOOR WERE ALL PUSHED IN BUT NONE OF THE AIRBAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8002100January 14, 2002
TIRES
THERE ARE NO SNOW TIRES FOR WEIGHT OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756233December 31, 2001
SUSPENSION:REAR
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001045December 26, 2001
SUSPENSION:REAR, WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE TRAVELING APPROXIMATELY 45 MPH RIGHT REAR TIRE CAME OFF, AND LEFT REAR OF VEHICLE COLLAPSED. REAR OF VEHICLE STARTED SLIDING ALONG THE GROUND WHEN IT HIT A MEDIAN AND WAS STOPPED. DRIVER SUFFERED NECK INJURY. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THE CAUSE AS "CUSTOMER NEGLECT." *NOTE: ON NOVEMBER 25, LEFT REAR TIRE HAD A BLOWOUT BECAUSE OF A ROAD HAZARD. BUT, LUGS: NUTS WERE STRIPPED, AND TIRE HAD TO BE REMOVED PROFESSIONALLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8000921December 19, 2001
POWER TRAIN:AXLE ASSEMBLY
RIGHT REAR AXLE BROKE WHILE DRIVING 40-45 MPH. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER SENT BROKEN SHAFT TO DEALER FOR TESTING, BUT DEALER DENIED ANY CLAIMS, STATING THAT IT WAS DRIVER NEGLECT, ONE PERSON WAS INJURED IN ACCIDENT CAUSED BY THE DEFECTIVE REAR AXLE. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8000952December 19, 2001
TIRES
TIRES WOULD NOT STAND GRAVEL ROADS. IF TIRES HIT A BUMP ON OIL OR CONCRETE ROADS TIRES WILL BREAK. GOOD YEAR WRANGLER, TIRE SIZE 28570R17, DOT # NOT AVAILABLE. CONTACTED DEALER ,AND DEALER STATED THAT TIRES WILL NOT STAND UP ON GRAVEL ROADS. DEALER DID AGREE TO REPLACE TIRES. *AK THE DEALER REPLACED THE BAD TIRES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899810December 4, 2001
SEATS, SEAT BELTS:FRONT:ANCHORAGE
THERE IS ONLY ONE LAP AND SHOULDER BELT ON EACH OF THE BENCH SEATS IN REAR OF VEHICLE. CONSUMER FEELS THIS IS UNSAFE FOR 4 OF THE 6 PASSENGERS THAT MAY BE SEATED. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752332September 18, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE FACTORY UNDERCOATING WAS PUT SO HEAVY AND SLOPPY THAT WHEN THE ENGINE EXHAUST SYSTEM HEATS UP THE UNDERCOATING DRIPS ON THE EXHAUST MANIFOLD AND EXHAUST PIPE "FLASHING" CAUSING HAZARDOUS FUMES TO ENTER THE CAB OF THE VEHICLE THRU THE AIR CONDITION DUCTS. I REQUESTED A "MATERIAL SAFETY DATA SHEET" FOR THE APPLIED UNDERCOATING FROM THE DEALERSHIP BUT HAVEN'T RECEIVED ANYTHING TO DATE. THE FUMES ENTERING THE TRUCK ARE SUSPECTED CARCINOGENS AND COULD HAVE LONG TERM AFFECTS.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0

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