Dodge Ram Complaints (2004)
1,953 consumer complaints on file.
- #10329784May 10, 2010ENGINE AND ENGINE COOLING:ENGINE
ALL MODEL OF THE DODGE 4.7 MOTOR. MOTOR STOPS RUNNING DUE TO A PRONE SLUDGE BUILD UP DODGE WILL NOT RECOGNIZE IT AS A MOTOR FAILURE . IT IS INFACT A DESIGN FLAW DODGE NEEDS TO ADDRESS THIS SOMEONE IS GOING TO GET KILLED BREAKING DOWN ON A HIGHWAY OR SUCH. MOTOR STOPS AND IT IS IMPOSSIBLE TO STEER OR BRAKE WITH THE ENGINE OFF AT 65 MPH. THIS REALLY NEEDS TO BE ADDRESSED. THOUSAND OF PEOPLE ARE BEING STRANDED IN NEED OF PLEASE RESEARCH. [XXX] THANKYOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10328093April 29, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 74 MPH THE CONTACT HEARD A BANGING SOUND, WITHIN A FEW SECONDS A HOLE APPEARED NEAR THE DRIVE SHAFT AND FLAMES HAD BEGUN TO ENTER THE VEHICLE THROUGH THE HOLE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND GOT OUT OF THE VEHICLE, SECONDS LATER THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND A POLICE REPORT WAS FILED FOR THE INCIDENT. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY COULD NOT OFFER ANY ASSISTANCE REGARDING THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 150000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10327628April 26, 2010SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKES LOCKED UP AND THE DRIVER REAR SIDE BRAKES ALSO OVERHEATED. THE FAILURE OCCURRED THREE TIMES AFTER THE INITIAL FAILURE IN THREE WEEKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO BE INSPECTED AS THE ABS CONTROL MODULE HAD BURNED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT BECAUSE THE PARTS NEEDED WERE NOT AVAILABLE UNTIL JULY 29, 2010. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 6/17/10 *CN UPDATED 06/18/10
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10327305April 24, 2010SUSPENSION:FRONT
MY '04 2500 DODGE RAM PICKUP EXPERIENCED WHAT IS KNOWN AS THE DEATH WOBBLE TODAY. A VIOLENT SHAKING OF THE FRONT AXEL, WHICH RESULTS IN ABSOLUTELY NO CONTROL OVER THE VEHICLE, EXCEPT FOR BRAKING AND MINIMAL STEERING. MY TWO YEAR OLD SON WAS PRESENT FOR THIS, AND IT ABSOLUTELY SCARED HIM TO DEATH. ACCORDING TO MANY ONLINE SITES, THIS IS A COMMON OCCURRENCE IN DODGE RAM HEAVY DUTY TRUCKS THAT I HAD NO IDEA EXISTED. MY EXPERIENCE WITH THIS ISSUE ALMOST, WHAT I BELIEVE, COST ME AND MY SON OUR LIFE. THE TRUCK WILL BE PARKED UNTIL I CAN MAKE TIME TO GET IT A DEALERSHIP AND HAVE IT CHECKED OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325251April 12, 2010SUSPENSION, STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
RM 3500 4X4 LONG BED QUAD CAB. I HAVE A STOCK TRUCK. TIE ROD ENDS ARE SHOT, STEERING GEAR BOX IS SHOT, BALL JOINTS NEED TO BE REPLACED BUT NOW FALL IN THE "LIMITS" THAT DODGE DECIDED TO EXTEND THE MEASUREMENTS. MY TRUCK IS A 2004 WITH ONLY 106,000 HIGHWAY MILES. MY FRIEND HAS THE SAME TRUCK BUT DUALLY 05 AND HAS 62,000 MILES AND HAS TO REPLACE THE SAME THING OTHER THAN HIS STEERING GEAR BOX FOR NOW. COST FOR ME TO REPAIR WITH LABOR IS $1300.00 HOW CAN PARTS GO OUT THIS QUICK IS BEYOND ME. I HAVE OWNED EVERY TRUCK AND NEVER HAD I NEEDED TO REPLACE THESE KIND OF PARTS WITH LOW MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324773April 9, 2010POWER TRAIN
ENGINE STALLED WHILE BRAKING TO TURN LEFT IN A BUSY INTERSECTION. LOST POWER STEERING AND BRAKES. NARROWLY MISSED CRASHING INTO A LIGHT POLE. THE ENGINE STALLING OCCURRED FOR THE FIRST TIME ABOUT THREE WEEKS AGO. AT THAT TIME IT OCCURRED TWICE IN ONE WEEK. TOOK THE CAR TO SHOP WHERE SPARK PLUGS WERE REPLACED BUT THE PROBLEM WAS NOT CORRECTED. ENGINE STALLED THREE TIMES IN THIRTY MINUTES TODAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10322861March 30, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 20 MILES PER HOUR, THE VEHICLE ACCELERATED. THE FAILURE PREVIOUSLY OCCURRED DURING RAINY WEATHER CONDITIONS. THE ACCELERATOR PEDAL WAS NOT THE CAUSE OF FAILURE SINCE NO PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE POLICE WERE CONTACTED DUE TO THE PROPERTY DAMAGE AND A REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN AN CRASH IN 2005 WHEN THE BRAKES DID NOT ENGAGE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE VEHICLE WAS UNDER INVESTIGATION WITH THE INSURANCE COMPANY. THE VEHICLE WILL BE TOWED TO THE DEALER FOR ASSESSMENT. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10322929March 30, 2010STEERING
THE POWER STEERING IN MY 2004 DODGE RAM 1500 LOCKED UP WHILE SWITCHING LANES CAUSE MY VEHICLE TO CROSS THE ROAD STRIKE A ELECTRIC POLE THEN COMING TO A REST. THE RIGHT SIDE LOWER ARM BALL JOINT WAS FOUND IN THE ROADWAY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10322554March 28, 2010ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
TRUCK SHUTS OFF WHILE DRIVING - I HAD TO STAND ON THE BRAKES AND STEERING WAS ALMOST IMPOSSIBLE. THIS HAPPENED WHILE ATTEMPTING TO MERGE ONTO EARLY MORNING TRAFFIC IN I95 IN FT LAUDERDALE WHERE EVERYBODY IS GOING 70-75 MPH. IF THAT TRUCK HAD HIT ME, I AND SEVERAL OTHERS AROUND ME WOULD HAVE DIED. WE WERE JUST PLAIN LUCKY. I HAD IT TOWED TO THE DEALER AND THEY FOUND NOTHING WRONG. THIS HAPPENED ABOUT A DOZEN TIMES AND I KEPT FIXING THINGS WHICH WERE NOT BROKEN BEFORE I DID A LITTLE RESEARCH AND FOUND OUT THIS TRUCK IS FAMOUS FOR THIS PROBLEM. 2 DEALERS WILL NOT EVEN RETURN MY CALLS WHEN I START TO DISCUSS THIS PROBLEM. THEY EITHER KNOW ABOUT THIS PROBLEM AND DO NOT WANT TO GET INVOLVED OR REALIZE THIS CANNOT BE FIXED. I HAVE TO DRIVE THIS VEHICLE ACROSS FLORIDA TO BRING IT BACK TO WHERE I PURCHASED IT. MY BROTHER IS FLYING DOWN FROM BOSTON TO FOLLOW ME IN CASE I HAVE TROUBLE. IF DELAER GIVES ME A NEGATIVE RESPONSE I AM PLANNING ON SUING CHRYSLER AND THE DEALER AS I REALLY BELIEVE THEY KNEW ABOUT THIS PROBLEM WHEN THEY SOLD ME THE TRUCK THERE ARE HUNDREDS OF OTHERS WITH THE SAME EXACT ISSUE WITH THE SAME EXACT TRUCK. WHY HAS NHTSA NOT DONE SOMETHING? *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10321750March 24, 2010FUEL SYSTEM, DIESEL
I HAVE A 2004 DODGE RAM 3500. I HAVE HAD 4 #2 INJECTION LINES BREAK ON IT SINCE 10 NOV 2009. I HAVE CALLED BOTH DODGE AND CUMMINS ON THE ISSUE. CUMMINS SAID TO CALL DODGE, AND DODGE SAID IT WAS "NOTED" AND THEY WOULD LOOK INTO IT. THE PROBLEM THAT I HAVE WITH IT IS THAT WHEN IT BREAKS IT SPRAYS DESIEL FUEL ONTO THE TURBO CHARGER. THAT RECHES TEMPERATURES THAT EXCEED THE LOWER FLAMABILITY RATE OF DESIEL FUEL. BUT LUCKLILY IT HAS NOT CAUGHT FIRE YET. BUT 4 LINES IN SIX MONTHS SEEMS TO BE EXCESSIVE. I HAVE SEEN A TREND WHILE TRYING TO LOCATE THE PART. ALMOST ALL OF THE PARTS DEALERS KNOWS WHICH INJECTION LINE IS BROKEN BEFORE I TELL THEM. SO IT HAS TO BE A COMMON PROBLEM. AND THIS PARTICULAR INJECTION IS USUALLY ON BACK ORDER. I THINK IT IS A SEVERE SAFTEY ISSUE. AND I WOULD LIKE TO SEE IT GGET FIXED OR ADDRESED BEFORE ANYONE GETS BURNED UP IN A VEHICLE DUE TO THE FUEL IGNITION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10320718March 18, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 DODGE RAM 1500 WITH 5.7 HEMI I'VE OWNED SINCE NEW. THE TRUCK WILL STALL WITHOUT WARNING AT SLOW SPEEDS AND WHILE TURNING IT HAS ALWAYS RESTARTED. ON SOME STALLS WITH THE LACK OF POWER STEERING AND BRAKES IT HAS BEEN ALL I COULD DO TO NOT HIT OTHER CARS. OVER THE YEARS MY DODGE DEALER HAS OFFERED NO HELP SINCE THIS DOESN'T PRODUCE A SERVICE CODE. NOW I SEE THAT THIS IS A WIDE SPREAD PROBLEM AND A SERVICE BULLETIN (TSD 18-013-05) WAS ISSUED THAT SOUNDS LIKE IT MAY OR MAY NOT CORRECT THE PROBLEM. A DRIVER WITHOUT THE STRENGTH TO HANDLE THE TRUCK WITHOUT POWER STEERING AND BRAKES WOULD BE IN REAL DANGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10320757March 18, 2010SUSPENSION:FRONT, WHEELS
AROUND 6/2009 MY PASSENGER SIDE WHEEL HUB STARTING TO MAKE A CRACKING AND POPPING NOISE AT PARKING LOT SPEEDS, I TOOK IT TO HAVE REPLACED. IT WAS REPLACED WITH A NEW PART. NOW ONLY A YEAR LATER MY DRIVER SIDE WHEEL HUB IS MAKING THE SAME CRACKING AND POPPING NOISE. I BELIEVE THE BEARINGS ARE SUB STANDARD AND NEED TO BE CHECKED INTO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319881March 15, 2010SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 DODGE 2500 HD. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH ON A GRAVEL ROAD SURFACE. A CLANKING NOISE WAS COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE FRONT LOWER AND UPPER BALL JOINTS; AND REAR BRAKES WERE REPLACED. THE FAILURE CONTINUED AFTER THE SERVICE REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE. THE TECHNICIAN DETECTED THE LOWER AND UPPER BALL JOINTS REPAIR WERE PERFORMED INCORRECTLY, AND SEVERAL REQUIRED PARTS WERE NOT INSTALLED ON THE VEHICLE. THE CONTACT WAS DISPLEASED WITH THE AUTHORIZED DEALER FOR NOT TAKING RESPONSIBLE FOR THE INSUFFICIENT REPAIR. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 217,000. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 220,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10318773March 10, 2010SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION
MY PRIOR COMPLAINT ABOUT 2003 TO 2006 DODGE RAM PICKUPS HAVING IMPROPERLY GREASED FACTORY WHEEL BEARINGS CAUSING BEARING FAILURE AND TIRES TO FALL OFF THE FRONT AXLES HAS NOT BEEN ADDRESSED BY CHRYSLER. NHTSA ONLY DEMANDED RECALLS ON THE 2006 MODELS WHICH IS NOT THE CASE, SEE RECALL # 07V038000. THIS IS DEFINITELY A PROBLEM AND LIFE THREATENING ISSUE. I HAVE REPLACED MY FRONT WHEEL BEARINGS MYSELF AT SEVERAL HUNDRED DOLLARS OUT OF POCKET AND ACTUALLY SAW THE OLD BEARINGS BLUED WITH HEAT AND WITHOUT GREASE. THE REPLACEMENTS WERE ALSO LACKING GREASE AND AGAIN NEED REPLACED AFTER ONLY 5,000 MILES. PLEASE RECALL ALL 2003 TO 2006 MODELS FOR FRONT BEARING FAILURE BEFORE SOMEONE IS INJURED OR KILLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317766March 8, 2010AIR BAGS:FRONTAL
I HAD A WRECK IN MY PICK / UP. I HIT SEVERAL TREES AND THE AIR BAGS DIDN'T DEPLOY AND AS A RESULT I HIT THE SEAT BELT HARD ENOUGH TO BREAK FOUR RIBS, AND HURT MY BACK. NOT TO MENTION THE STAB WOUND ON MY ANKLE. *TR
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10317768March 8, 2010AIR BAGS:FRONTAL
I HAD A WRECK IN MY PICK / UP. I HIT SEVERAL TREES AND THE AIR BAGS DIDN'T DEPLOY AND AS A RESULT I HIT THE SEAT BELT HARD ENOUGH TO BREAK FOUR RIBS, AND HURT MY BACK. NOT TO MENTION THE STAB WOUND ON MY ANKLE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10314925February 28, 2010VISIBILITY
STARTED TRUCK UP LET WARM AND DEFROST WINDOWS. SNOWING AND FREEZING COLD TEMPS. AFTER WARMING UP TRUCK LEFT HOUSE ABOUT 1/2 MILE WINDOWS FROZEN OVER AND COULD NOT SEE OUT. PULLED OFF ROAD DEFROSTER WAS NOT SWITCHING TO BLOW AIR ON WINDOW. JUST BOUGHT TRUCK USED. LOCAL DEALER INFORMED ME DID 2-3 REPAIRS A WEEK FOR THIS BUT NO RECALLS YET. WANTED 750.00 TO FIX. DODGE RAM TRUCKS ALL SERIES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10314474February 26, 2010ENGINE AND ENGINE COOLING, EQUIPMENT:OTHER:LABELS
2004 DODGE RAM 1500 SLT WITH HEMI 5.7 ENGINE - 61K MILES. UNTIL NOW I HAVE BEEN VERY HAPPY WITH THE TRUCK. IT IS A PLEASURE TRUCK AND HAS NEVER HAULED ANYTHING. I HAVE DONE EVEYTHING TO MAINTAIN THE TRUCK PERFECTLY. I HAD THE GSR VALVE REPLACED AS THE CHECK ENGINE LIGHT CAME ON. EVER SINCE THEN THE TRUCK JUST QUITS AND STALLS AND HAS LEFT ME IN VERY DANGEROUS CONDITION. I AM AFRAID TO DRIVE THE TRUCK NOW. WHEN IT STALLS IT WILL NOT START OR EVEN TURN OVER AND HAS TO BE TOWED - TWICE NOW IN A WEEK. AFTER SOME TIME THE TRUCK STARTS AND THE MECHANICS HAVE BEEN UNABLE TO FIND ANYTHING WRONG. THIS TRUCK IS DANGEROUS AND I AM AFRAID TO DRIVE ON ANY INTERSTATE. WHAT CAN I DO?? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10311732February 18, 2010SERVICE BRAKES, HYDRAULIC
I WAS DRIVING ON THE BYPASS AND WAS TURNING ON TO THE OFF RAMP WENT TO SLOW DOWN BECAUSE OF RED LIGHT AND OTHER TRAFFIC BRAKES WOULD NOT RESPOND HAD TO SWERVE INTO THE DITCH TO KEEP FROM HITTING OTHER TRAFFIC BRAKES WOULD STILL NOT ENGAGE THEN I HIT A ADVERTISEMENT SIGN AND IT STOPPED ME THE AMBULANCE CAME AND TOOK ME TO THE HOSPITAL WHERE I STAYED FOR 7 DAYS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10311923February 18, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2004 DODGE 1500. ON 18 FEB 10 FOR NO APPARENT REASON TRUCK STARTED TO OVERHEAT. I HAVE NOT TAKEN IT TO A DEALER YET BUT I UNDERSTAND THIS IS A PROBLEM THAT IS STARTING TO DEVELOP WITH THIS VEHICLE AND CURRENTLY DODGE DOES NOT KNOW WHAT THE ISSUE IS. SEVERAL ITEMS HAVE BEEN REPLACED ON THESE VEHICLES BUT SO FAR NOTHING HAS HELPED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0