Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#8022040November 1, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 50 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT NEITHER THE PASSENGER NOR DRIVER SIDE AIR BAG DEPLOYED. *MR *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#769156October 31, 2002
VEHICLE SPEED CONTROL
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768989October 28, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
DRIVER'S SIDE MIRROR CAME OUT OF SOCKET WHILE MANUALLY FOLDING IN FOR CAR WASH 7/02. REPLACED BY DEALER AT THAT TIME. PASSENGER SIDE MIRROR CAME OUT OF SOCKET DURING MANUAL FOLD IN FOR CAR WASH 10/02. REPLACED BY DEALER. I WAS TOLD THERE WAS NO KNOWN DESIGN DEFECT AND REPLACEMENT MIRRORS HAVE THE SAME DESIGN. THIS COULD BECOME A SAFETY ISSUE IF IT OCCURS WHILE DRIVING. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768947October 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:REARVIEW MIRRORS/DEVICES, STRUCTURE:BODY:TAILGATE, STRUCTURE:BODY:HOOD, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SOME HAVEN'T BEEN REPORTED TO THE DEALER YET. THE TRANSMISSION PROBLEM HAS BEEN HAPPENING SINCE I'VE HAD THE VEHICLE. IT SHIFTS HARD AT ABOUT 2200 RPM'S OR AROUND 25-30MPH. DEALER CAN'T DUPLICATE. I'VE HAD OTHER PROBLEMS THAT WERE NOT LISTED INCLUDING BRAKES AND ALTERNATOR. THE DRIVERS SIDE DOOR MIRROR HAS RECENTLY BROKEN AND NOW FLOPS IN THE WIND ON THE FREE WAY AND IS UNUSABLE. I FILED A CLAIM WITH MY INSURANCE COMPANY, THEN FOUND THAT IT WAS A HUGE PROBLEM WITH OTHER OWNERS OF THE SAME VEHICLE. THE VENTILATION FROM THE PANEL IS ASLO SENT TO THE FLOOR VENTS DESPITE THE DIAL BEING SET TO "PANEL" NOT "FLOOR". THE TAILGATE CABLES ARE MISMATCHED. THE DEALER TOLD ME THAT IT WAS NORMAL. I WON'T PLACE ANYTHING ON THE TAILGATE IN FEAR THAT THE CABLE MIGHT BREAK. THE EXTERIOR TURN SIGNALS ARE NOT SYNCHED WITH THE DISPLAYED TRUN SIGNALS. THE SIMULTANEOUS FLASH IS NOT THERE. ALSO, THE ALTERNATOR WAS FOUND TO BE DEFECTIVE AT AROUND 600 MILES. IT WAS CAUSING A HIGH PITCHED SQUEAKING SOUND SIMILAR TO WHAT A DEFECTIVE BELT MAY SOUND LIKE. IT WAS REPLACED, BUT STARTED DOING IT AGAIN AT 6750 MILES. THE HOOD HAS SLIGHT DENTS IN IT LIKE SOMEONE HIT IT WITH A BALL PEN HAMMER. APPARENTLY CHRYSLER KNOWS ABOUT THIS. I'LL BE TAKING IT IN THE FIRST CHANCE I GET TO TRY TO HAVE IT FIXED. I'VE HAD THIS TRUCK A 3 DIFFERENT DEALERS IN HOPE THAT THE NEXT ONE WOULD BE MORE HELP THAN THE PREVIOUS. NO SUCH LUCK. I'VE HAD TO TAKE TIME OFF FROM WORK (ABOUT 6 DAYS TOTAL; HAD TO WAIT AT DEALERSHIP SINCE IT WAS AN OUT OF TOWN PURCHASE ) AND RENT CARS 5 TIMES WHILE HAVING IT WORKED ON AT A LOCAL DEALERSHIP IN ORDER TO GET TO WORK. I'VE HAD NOTHING BUT BAD LUCK WITH THIS VEHICLE. DAIMLER-CHRYSLER HAS DREADFUL QUALITY CONTROL AND I CAN'T SAY MUCH MORE FOR THE DEALERS. I HOPE I CAN GET THE ISSUES WITH THIS TRUCK RESOLVED SOMEDAY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021557October 24, 2002
STRUCTURE:BODY:DOOR
CONSUMER STATES THAT WHEN TRYING OPEN THE REAR DOORS IT WILL HEAVILY VIBRATE AND WILL MAKE A LOUD POPPING NOISE. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768732October 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
AFTER VEHICLE HAS GONE IN REVERSE AND BRAKES ARE APPLIED, AND AGAIN WHEN PULLING FORWORD AND BRAKE IS APPLIED, THERE IS A "CLANKING NOISE" AS IF MAYBE A LOOSE BRAKE CALIPER. IT HAS BEEN TAKEN TO A DEALERSHIP FOR REPAIRS 3 TIMES TO NO AVAIL. THE FIRST TIME, I WAS TOLD THAT I JUST NEEDED TO TIGHTEN MY WHEELS. THE SECOND TIME THE (RT) UPPER AND LOWER CONTROL ARMS WERE REPLACED. THE THIRD TIME THE LEFT CONTROL ARMS WERE REPLACED AS WELL AS THE BRAKE PADS. ALL THIS WORK IS BEING DONE TO A NEW TRUCK AND THE MECHANICS DON'T EVEN KNOW WHAT IS WRONG WITH IT. THEY ARE SIMPLY REPLACING THINGS THAT THEY THINK IT MIGHT BE. I-AM VERY CONCERNED AND FRUSTRATED BECAUSE I HAVE A NEW TRUCK THAT IS CONSTANTLY IN THE SHOP AND I NOW HAVE NOTHING TO DRIVE. PLEASE HELP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768733October 22, 2002
SUSPENSION:FRONT
VIBRATION IN FRONT END AT ALL SPEEDS AFTER 30 MPH. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567906October 22, 2002
AIR BAGS:FRONTAL
ON THE SAME DAY AS PURCHASE, CONSUMER WAS INVOLVED IN A VEHICLE ACCIDENT. THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. DESPITE THE SEVERITY OF THE CRASH, THE AIRBAGS FAILED TO DEPLOY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021372October 22, 2002
SUSPENSION:FRONT
CONSUMER STATES THAT WHILE AT HIGHWAY SPEEDS VEHICLE SHIMMY'S ALL OVER THE ROAD. CONSUMER STATES IF YOU HIT A POT HOLE, COULD BE VERY DANGEROUS. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768667October 20, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
FOLDING SIDE MIRROR SPRING MECHANISM FAILED CAUSING THE MIRROR TO "FLOP" AGAINST THE SIDE OF THE VEHICLE. THESE MIRRORS ARE DESIGNED TO BE FOLDED IN AND OUT FOR CLEARANCE AT DRIVE-UP WINDOWS, CAR WASHES, ETC. THE PASSENGER SIDE MIRROR FAILED WHILE DRIVING IN EARLY SEPTEMBER AND WAS REPAIRED UNDER WARRANTY BY THE DEALER IN MID-SEPTEMBER ON 10/19/2002. THE DRIVER SIDE MIRROR FAILED, THIS TIME WHILE FOLDING IT BACK OUT FROM THE "IN" POSITION TO THE "NORMAL" POSITION. SINCE THERE IS NO WAY TO "RIG" THE FAILED MIRROR IN PLACE SO THAT THE DRIVER CAN USE IT, AND BECAUSE OF THE LONG WAIT FOR A REPLACEMENT PART, THIS DEFECT PRESENTS A SERIOUS SAFETY HAZARD. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768627October 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
VEHICLE EXCESSIVELY VIBRATES AT AROUND 40-50 MPH. BROUGHT IT TO THE DEALER 3 TIMES AND FINALLY ON THE 3RD VISIT THEY DIAGNOSED THE PROBLEM AS THE TORQUE CONVERTER LOCKED UP AT 45MPH CAUSED BY LUGGING DOWN THE ENGINE. THEY SAID IT WAS NORMAL FOR THIS STYLE OF TRUCK, BUT THEN SAID THEY CAN ONLY WAIT FOR TSB AND POSSIBLE TRANS CONTROLLER FLASH. THIS PROBLEM IS AN ANNOYANCE AND SHOULD BE DEALT WITH AS SOON AS POSSIBLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768550October 17, 2002
VEHICLE SPEED CONTROL, VISIBILITY:REARVIEW MIRRORS/DEVICES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE PURCHASED THIS TRUCK 2/28/02. BY THE END OF MARCH EARLY APRIL, THE TRUCK BEGAN TO STALL SPORADICALLY AND HAS EVEN JUMPED GEARS WHILE IN MOTION ONCE. THE TRUCK HAS BEEN RETURNED TO THE DEALERSHIP 8-9 TIMES AND WE HAVE BEEN TOLD EVERYTIME THEY CAN NOT DUPLICATE THE PROBLEM. PROMISES UPON PROMISES HAVE BEEN MADE TO RE-FLASH THE COMPUTER SYSTEM BECAUSE WE WERE TOLD THEY (DODGE) THINK THE TRUCKS COMPUTER SYSTEM IS TELLING THE TRUCK TO SHUT DOWN. ONE TIME WHILE RIDING DOWN THE ROAD THE TRUCK LOST COMPLETE POWER TO ALL INTERIOR SYSTEMS (I.E. AIR CONDITION, STEREO, WINDOWS) AND WE HAD TO PULL OVER. THE TRUCK HAS STALLED BOTH IN REVERSE AND IN DRIVE, THE TRANSMISSION HAS LOCKED UP ON THE DEALERSHIP (IN REVERSE). FROM FEB. 28, 02 TO JUNE 28, 02 THE TRUCK WAS IN THE SHOP OVER 25 DAYS. ON JULY 8, 2002, THE DRIVER SIDE MIRROR COMPLETELY BROKE AND WOULD SPIN AROUND IN CIRCLES. WHEN WE CONTACTED THE DEALERSHIP WE WERE TOLD IT WAS ON A NATIONAL BACKORDER. WHILE WAITING FOR THE PASSENGER SIDE MIRROR, THE DRIVER SIDE MIRROR BROKE IN THE SAME FASHION. ALL IN ALL WE HAD TO WAIT UNTIL 9/9/02 TO HAVE THE MIRRORS FIXED. WHILE WAITING WE HAD TO TAPE THE MIRRORS IN PLACE SO WE COULD SEE WHILE DRIVING. THIS WAS EXTREMELY DANGEROUS AT TIMES AND MADE IT DIFFICULT TO TRAVEL. WE HAVE STOPPED TAKING THE TRUCK TO THE DEALERSHIP FOR NOW BECAUSE WE GET NOW WHERE WITH THEM OR DAIMLERCHRYSLER/DODGE. I HAVE SINCE CONTACTED THE ATTORNEY GENERAL TO HELP PURSUE THIS MATTER. WHEN PAYING $30,000 FOR A TRUCK AND THEN BEING REFUSED REPAIR FOR A PROBLEM THAT CAN AND HAS DEFINETLY ALTERED THE MARKET VALUE AND OUR CONFIDENCE THAT WE HAVE A SAFE TRUCK TO DRIVE/RIDE IN IS IN-EXCUSABLE. AFTER RESEARCHING ON THE NHTSA WEB SITE WE ARE NOT THE ONLY PEOPLE COMPLAINING OF THESE PROBLEMS. LET'S ALL GET TOGETHER AND MAKE DODGE STAND UP TO THEIR PROBLEMS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021052October 17, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT IN A FRONTAL COLLISON NONE OF THE AIR BAGS DEPLOYED ON IMPACT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768501October 15, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
DEALER WAS UNABLE TO RESOLVE, INSTEAD MADE A TEMPORARY FIX WHICH CAUSED THE MIRROR TO BE STATIONARY. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020840October 15, 2002
SUSPENSION
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE WILL JUMPED LANES WHEN IT HITS A BUMP IN THE ROAD. THE WHOLE VECHILE WILL VIBRATE WHEN IS EXCEEDS SPEEDS OF 65 MPH AND OVER. CONTACTED DEALER, CANNOT FIX PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020717October 11, 2002
SUSPENSION
CONSUMER STATES VEHICLE VIBRATES/BOUNCES EXCESSIVELY WHEN DRIVING ON ROUGH ROADS OR GOING OVER A POTHOLE. VIBRATION IS EXCESSIVE AND CONSUMER FEELS AS IF GOING TO LOSE CONTROL OF VEHICLE. VEHICLE HAS BEEN CHECKED BY DLR 3X AND HAD TIRES REPLACED. PROBLEM IS STILL EXISTS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007475October 10, 2002
STRUCTURE
WHILE DRIVING AT 25 MPH I DROVE OVER A ROUGH, UNEVEN PATCH OF ROAD I LOSS CONTROL OF THE REAR OF MY TRUCK. IT WAS A SCARY SITUATION SINCE THE LOSS OF CONTROL CAUSED ME TO SKID INTO THE NEXT LANE. LUCKILY THERE WAS NO OTHER CAR PRESENT. IF YOU COULD KEEP ME INFORMED ON THIS MATTER IT WOULD BE MUCH APPRECIATED. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768321
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007450October 2, 2002
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SUSPENSION
AT SPEEDS ABOVE 30 MPH, VEHICLE DEMONSTRATES LACK OF CONTROL WHEN ENCOUNTERING ROUGH/UNEVEN ROAD SURFACE. VEHICLE EXPERIENCES EXCESSIVE JUMP/BOUNCE IN FRONT AND REAR SUSPENSION. TIRE PRESSURE DECREASED FROM TIRE MANUFACTURER RECOMMENDED 44 PSI TO DODGE RECOMMENDED 35 PSI. THIS ACTION HELPED TO RESTORE LOW SPEED CONTROL. VEHICLE STILL HAS CONTROL LOSS AT HIGHWAY SPEEDS OF 65 MPH AND GREATER. DEALER CONTACTED AND STATED HAD NOT HEARD OF THE PROBLEM, BUT WOULD LOOK INTO PROBLEM. NOTE: VEHICLE IS A SWB STANDARD CAB VERSION OF THE RAM 1500. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768036
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020056October 2, 2002
SUSPENSION
WHILE TRAVELING ON THE HIGHWAY THERE IS BUMPING AND KNOCKING NOISE COMING FROM THE REAR END OF THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020076October 2, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
CONSUMER STATES WHILE DRIVING THE DRIVERS SIDE MIRROR FELL OFF. A MONTH LATER THE PASSENGER SIDE FELL OFF. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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