Dodge Ram Complaints (2004)
1,953 consumer complaints on file.
- #10362100October 24, 2010FUEL SYSTEM, DIESEL
FUEL LIFT PUMP FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10362139October 24, 2010ELECTRICAL SYSTEM
INTERIOR FIRE UNKNOWN SORCE BURNT THE TRUCKS DASH RIGHT THROUGH THE MIDDLE FIRE BROKE THROUGH WINDSHEILD. TRUCK HAD 50000 MILES ON IT OWNED SINCE NEW NEVER HAD ANY PROBLEMS NO AFTERMARKET ITEMS INSTALLED.TRUCK WAS SETTING IN A PARKING LOT NOT RUNNING KEYS OUT OF VEHICLE. TRUCK MAY BE CONSIDERED TOTAL LOSS BY INSURANCE COMPANY. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10361688October 22, 2010STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. WHEN THE CONTACT SHIFTED INTO GEAR HE APPLIED THE BRAKE PEDAL AND IT EXTENDED TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER. THE RUBBER FLEXIBLE HYDRAULIC HOSE LINE FITTING FAILED WHICH CAUSED THE BRAKES TO FAIL. THE DEALER WILL REPLACE THE BRAKE FLEXIBLE LINE . IN JUNE OF 2010 WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE THEY STATED THAT THE PARKING BRAKE CABLE CORRODED AND CAUSED THE PARKING BRAKE TO FAIL. THE DEALER CLEANED AND RELEASED THE PARKING BRAKE. HE ALSO EXPERIENCED FAILURE WITH THE POWER STEERING HYDRAULIC HOSE LEAKING; HOWEVER, THE DEALER PLACED THE HOSE CLAMP IN ORDER TO STOP THE LEAKING. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 1/19/2010 *CN UPDATED 03/28/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361401October 20, 2010ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. AFTER CHANGING THE OIL IN THE VEHICLE, THE CONTACT NOTICED THAT THE OIL WAS BEING BURNED AT A QUICK RATE. THE OIL WAS BURNING 1,000 MILES FOR EVERY QUART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DALER WHERE THEY WERE CONDCUTING AN OIL EVALUATION. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE PROBLEM WAS NORMAL. THE FAILURE MILEAGE WAS 70,984.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361193October 19, 2010TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500 EQUIPPED WITH GOODYEAR WRANGLER AT/S TIRES, SIZE WAS LT265/70R17. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE AND SUDDENLY THE REAR PASSENGER TIRE EXPLODED FROM RIM TO RIM. THE CONTACT DROVE ONTO THE SIDE OF THE ROAD. THE DEFECTIVE TIRE WAS REPLACED WITH THE SPARE TIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 231,000. THE DOT NUMBER WAS 4BT6FDDR3809.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361285October 19, 2010ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
WHILE USING A TIRE INFLATER THE PLUGS INTO MY CIGARETTE LIGHTER OF MY 2004 DODGE RAM 1500 THE TRUCK CAUGHT FIRE BEHIND THE DASH. TURNS OUT THE FUSE DID NOT BLOW HEATING THE CIRCUIT UNTIL IT STARTED BURNING THE PLASTIC IN THE DASH THE FUSE THAT WAS IN THE DASH I PURCHASED FROM HARBOR FREIGHT A COUPLE OF YEARS AGO I HAD NOT KNOWN THERE WAS A RECALL ON THE FUSES. NOW WHAT? *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10361029October 18, 2010STRUCTURE
I'VE HAD MY DASH CRACKED FOR OVER 3 YEARS NOW AND IT'S GETTING WORSE - IT MAY JUST CAVE IN SOON. I PRICED IT THREE YEARS AGO AND IT WAS $500.00, THEN I PRICED IT AGAIN 3 WEEKS AGO AND THEY SAID IT IS OVER $3,000 DUE TO A DEFECT AND THEY HAD TO REMANUFACTURE THE NEW ONES A LITTLE SMALLER, WHICH IS WHY THE PRICE IS HIGHER NOW! THAT'S A MANUFACTURER PROBLEM AND SHOULD BE RECALLED, RIGHT? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361127October 18, 2010EXTERIOR LIGHTING
TURN SIGNALS ARE ERRATIC. SIGNAL LEFT, RIGHT COMES ON. THIS IS AN INTERMITTENT PROBLEM THAT MAKES IT WORSE. IT IS IMPOSSIBLE TO PREDICT WHEN IT IS GOING TO MALFUNCTION AND I HAVE ALMOST GOTTEN INTO 3 ACCIDENTS BECAUSE OF IT. THE LEFT WILL FUNCTION IF THE WARNING FLASHERS ARE DEPRESSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10360736October 16, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 DODGE 5.7 HEMI ENGINE HAS 2 DROPPED THE VALVE IN THE NUMBER 6 PISTON ON TWO SEPARATE ENGINES, RESULTING IN CASTROPHIC ENGINE FAILURE AND NEEDING TO REPLACE THE MOTOR. THERE ARE SEVERAL COMPLAINTS OF THIS HAPPENING ON EDMUNDS .COM. ALMOST ALL OF THE ENGINES ARE BETWEEN 70,000 AND 80,000 MILES. DODGE HAS NOT ISSUED A RECALL TO ACCEPT THE DEFECT AND IS COSTING THEIR CUSTOMERS BETWEEN 5K AND 10K DOLLARS AN ENGINE FOR THOSE WHO DO NOT NOW HOW TO PUT THE ENGINE IN. I AM CURRENTLY A DODGE MECHANIC AND HAVE RECOGNIZED THIS PROBLEM AND WOULD LIKE TO MAKE IT PUBLIC. HAVE BROUGHT THIS TO CHRYSLER CORPORATION'S ATTENTION WITH NO RESULT. THE GOVERNMENT NEEDS TO STEP IN AND DO SOMETHING ABOUT THIS BECAUSE DODGE IS REFUSING THERE IS AN ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10360655October 15, 2010STEERING, SUSPENSION:FRONT
2004.5 RAM QC 4X4 DIESEL. EXTREMELY LOOSE STEERING/FRONT END AFTER LESS THAN 60,000 MILES. NO FULL-ON DEATH WOBBLE, BUT CAME CLOSE WHEN HITTING BUMPS. RESEARCH INDICATED THIS IS A KNOWN ISSUE ON THESE TRUCKS DUE TO THE DESIGN OF THE AAM 9.25 AXLE. BALL JOINTS ARE TOO SMALL FOR THE WEIGHT OF THE TRUCK AND ONLY THE BOTTOM 2 JOINTS BEAR THE WEIGHT. THE UPPER 2 BALL JOINTS BEAR NO WEIGHT AND ARE NOT BALL JOINTS, BUT MORE LIKE PINS THAT ALLOW VERTICAL MOVEMENT WHEN TURNING (BECAUSE OF THE POOR GEOMETRY DESIGN OF THE AXLE). DUE TO THIS ARRANGEMENT, THERE ARE NO ADJUSTMENTS OF ANY KIND FOR WEAR AND ANY WEAR ON THE LOWER JOINTS RESULTS IN LOOSENESS. THIS IN TURN CAUSES MORE STRESS ON THE UPPER JOINTS AND THEY FAIL QUICKLY. I REFUSE TO PAY THE RIDICULOUS PRICE AT THE DEALER FOR POOR QUALITY DESIGN AND PARTS THAT WILL FAIL SOON AGAIN. I PURCHASED VERY EXPENSIVE BALL JOINTS THAT HAVE BEEN DESIGNED TO HELP OVERCOME THE INADEQUACIES OF THIS LOW QUALITY AXLE. ALSO HAD TO REPLACE ALL TIRE ROD ENDS, LINK ARMS, TRACKBAR AND STEERING DAMPER. STEERING BOX WAS ALSO WORN SEVERELY DUE TO THE FRONT END PARTS WALLOWING AROUND CONSTANTLY. I ADDED A STEERING BRACE TO HELP. WHEEL BEARINGS ALSO SHOT, BUT THEY ARE NOT SERVICEABLE ON THIS AXLE. ENTIRE HUB HAS TO BE REPLACED WITH NON SERVICEABLE BEARINGS PRE-INSTALLED. VERY EXPENSIVE TO DO AT $300 EACH INSTEAD OF THE USUAL $40 OR SO PER WHEEL!!! DISGUSTED WITH DEALERSHIPS THAT ARE CLUELESS ABOUT THIS AXLE. THEY ALL WANT TO JUST BLAME IT ON TIRE BALANCE, ALIGNMENT OR DRIVING HABITS. EVEN THE "CERTIFIED MECHANICS" IN THEIR GARAGE ARE CLUELESS AS WELL. AS MANY OF THESE TRUCKS THAT ARE EXPERIENCING THIS PROBLEM YOU'D THINK SOMEONE AT DODGE WOULD KNOW THIS BY NOW. HAD I KNOWN ABOUT THIS AXLE AT THE TIME OF PURCHASE I WOULD NOT HAVE BOUGHT THIS TRUCK! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10360154October 12, 2010UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH TWO DIFFERENT VOLUNTARY RECALLS ISSUED BY THE MANUFACTURER. THE RECALL REFERENCE NUMBERS WERE E17 AND H46. THE SAFETY DEFECT COMPONENTS WERE UNKNOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE RECALL REMEDY REPAIR; HOWEVER, THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE AFTER AN APPOINTMENT WAS PREVIOUSLY SCHEDULED. THE DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE VEHICLE COULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WOULD NOT PROVIDE FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 46,000. THERE WAS NO FAILURE MILEAGE. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10359454October 6, 2010ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT NONE OF THE ELECTRICAL COMPONENTS WOULD FUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDS TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358623October 1, 2010VISIBILITY
2004 DODGE RAM 2500. HEAT/DEFROST DIRECTIONAL CONTROL QUIT WORKING IN MAY 2010. THE AIR FLOW IS STUCK ON DASH. THIS IS A SAFETY ISSUE WITH WINTER APPROACHING. THIS IS A WIDELY REPORTED PROBLEM ON THE ONLINE DISCUSSION FORUMS SUCH AS EDMUNDS. THE CHRYSLER DEALERSHIP I CONTACTED IS WELL AWARE OF THE PROBLEM THAT INVOLVES EXTREME TORQUE APPLIED TO THE VENT DOORS BECAUSE OF PROBLEMS WITH THE ELECTRICAL CALIBRATION OF THE MOTOR CONTROLS FOR THE DOORS, CAUSING THE DOOR TO BREAK. THE ESTIMATED COST OF THIS REPAIR IS $800.00. THIS IS A LITTLE BEYOND MY FINANCIAL MEANS. I INTEND TO CONTACT CHRYSLER TO FILE A COMPLAINT. THE DEALERSHIP DID TELL ME THAT THERE IS A RECALL IN EFFECT TO REPAIR THIS PROBLEM ON THE 2010 MODELS. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10357673September 26, 2010ELECTRICAL SYSTEM
I OWN A 2004 DODGE 2500 RAM WHEN I TURN ON THE TURN SIGNAL TO GO LEFT THE RIGHT ON TURNS ON , IT ALMOST CAUSED US TO BE INVOLVE IN A AUTO WRECK , THE ON COMING VEHICLE BELIEVED WE WAS TURN THE OTHER WAY, THIS HAPPENS ALL THE TIME , NOW MY 2006 DODGE CARAVAN IS DOING THE SAME THING , I USED TO BE A MECHANIC SO I DID SOME TROUBLE SHOOTING AND FOUND FAULT WITH THE TURN ASSEMBLY , IF I MOVE IT AROUND JUST SO IT WILL CORRECT ITS SELF SOME TIMES- THIS NEEDS TO BE FIXED FAST SOMEONE CAN GET HURT OR EVEN WORSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10356110September 17, 2010EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
TL* THE CONTACT OWNS A 2004 DODGER RAM 1500. THE CONTACT STATED THAT THE TRANSPARENT PLASTIC HEADLIGHT COVERING WAS ABNORMALLY BECOMING FOGGY FROM DEW AND MOISTURE. THE FAILURE WOULD CAUSE LIMITED ILLUMINATION OF THE ROADWAY WHEN DRIVING AT NIGHT. THE DEALER ADVISED THAT THE COVERS WOULD BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,008 AND THE CURRENT MILEAGE WAS 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10356169September 17, 2010STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 50-55 MPH WHEN THE VEHICLE BEGAN TO VIBRATE AND SHAKE VIOLENTLY. THE CONTACT EXPERIENCED DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE AND THEN REGAINED CONTROL AND CONTINUED NORMALLY. THERE WAS NO PRIOR WARNING OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO LOCATE THE PROBLEM TO DETERMINE THE CAUSE OF FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10355139September 13, 2010AIR BAGS
TL* THE CONTACT OWNS 2004 DODGE RAM 1500. THE CONTACT WAS DRIVING 50 MPH WHEN A VEHICLE FAILED TO YIELD THE RIGHT OF WAY. THE CONSUMER WAS HIT IN THE LEFT REAR DOOR. THE REAR PASSENGER SUSTAINED INJURIES TO THE CHEST, THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND SHOULDER. BOTH REAR PASSENGERS WERE INJURED AND SUSTAINED HIP AND FACIAL INJURIES. THE VEHICLE WAS TOWED TO A LOCAL BODY REPAIR FACILITY. A POLICE REPORT WAS AVAILABLE (26-856-10). THE FAILURE AND CURRENT MILEAGE WAS 57,000. UPDATED 12/15/10. *LJ UPDATED 12/27/10
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #10355101September 12, 2010ENGINE AND ENGINE COOLING, STEERING, EQUIPMENT
2004 DODGE RAM 1500 SLT HEMI RACK BLOWING SEALS THIS IS GOING TO KILL SOMEONE 3 IN 15000 MILES I HOPE MY WIFE IS NOT DRIVING WITH MY SON IT IS IMPOSSIBLE TO STEER WHEN THIS HAPPENS............ THIS PROBLEM IS WELL KNOW WHY IS IT NOT FIXED ITS ALSO VERY EXPENSIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353463September 2, 2010EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY 2004 DODGE RAM TURN SIGNAL INTERMITTENTLY WILL NOT WORK WHEN YOU TURN ON RIGHT BLINKER OR IT WILL TURN ON THE LEFT BLINKER. WENT TO DEALER TO ASK ABOUT IT THEY SAID IT HAS HAPPENED ON OTHER TRUCKS BUT NO RECALL YET. THEY SAID IT WOULD COST ABOUT $800.00 TO FIX SO I MIGHT WANT TO WAIT TILL IT FAILS COMPLETELY. I JUST DON'T WANT TO GET IN ACCIDENT CAUSED BY WRONG BLINKER GOING OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353418September 1, 2010SUSPENSION, STEERING
I HAVE A 2004 DODGE RAM 2500 PICKUP 4X4. WHEN GOING ABOUT 60 MPH AND HIT A BUMP IN THE ROAD OR A BRIDGE, THE TRUCK SHAKES SO VIOLENTLY THAT I HAVE TO PULL OVER TO THE SIDE OF THE ROAD. WE BOUGHT THIS TRUCK 3 MOS AGO AND THE PROBLEM DESCRIBED HAS HAPPENED APPROXIMATELY 20 TIMES. I HAVE REPLACED THE STABILIZER SHOCK. I HAVE MADE SURE EVERYTHING UNDER THE FRONT & REAR END IS TIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0