Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10024622June 20, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHEN THE DRIVER'S SIDE SEAT BELT IS RELEASED FROM THE LOCKING MECHANISM THE LATCH PLATE GETS WEDGED BETWEEN THE DOOR AND THE SEAT. UNABLE TO REMOVE WITHOUT OPENING DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022920June 12, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE HAVING VEHICLE SERVICED AT DEALER TECHNICIAN STATED THAT CONSUMER WOULD HAVE TO WAIT TWO WEEKS TO GET RECALL REPAIRS DONE FOR SIDE VIEW MIRROR REPLACEMENT WHILE VEHICLE WAS MISSING MIRROR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022974June 12, 2003
TIRES:VALVE
VALVE STEM CAME OFF DRIVER'S SIDE TIRE AND AIR CAME OUT OF TIRE. THE VALVE STEM BLEW OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022885June 11, 2003
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
NO PARTS AVAILABLE; RECEIVED A RECALL NOTICE #C10/C11FROM THE MANUFACTURER. IT HAS BEEN THREE MONTHS AND NO PARTS AVAILABLE. THE DEALERSHIP IS NAME GERALD NORTH 490 SOUTH STREET LOWVILLE TELEPHONE#315 376 6211. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021407June 11, 2003
POWER TRAIN:AXLE ASSEMBLY, TIRES, POWER TRAIN:DRIVELINE:DRIVESHAFT
ONGOING VIBRATION IN REAR AXLE AT HIGHWAY SPEEDS. DODGE HAS ROTATED AND REBALANCED ORIGINAL TIRES, HAD GOODYEAR REPLACE ALL 4 TIRES WITH NEW TIRES 3 TIMES, HAS SENT THE TRUCK TO BIG-O FOR ROAD FORCE BALANCING 3 TIMES, HAS REBALANCED ORIGINAL DRIVESHAFT AND THEN REPLACED THE DRIVESHAFT WITH A NEW ONE ALL TO NO AVAIL. HAS BEEN IN FOR REPAIRS 14 TIMES SO FAR. THE FINAL TIME GOODYEAR REPLACED THE TIRES, THEIR STORE MANAGER PERFORMED HIS OWN TEST FOR VIBRATION. HE MOUNTED AND BALANCED THE NEW TIRES AND THEN PUT THE TRUCK INTO THE AIR ON A HYDRAULIC LIFT TAKING IT UP TO HIGHWAY SPEED. HE NOTED THE VIBRATION, THEN REMOVED THE TIRES FROM THE WHEELS, STILL NOTED THE VIBRATION AND THEN REMOVED THE WHEELS FROM THE AXLE AND STILL NOTED THE VIBRATION. THIS WAS NOTED TO BOTH REPAIR DEALERS, ALSO TO NO AVAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022765June 10, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
WIESNER DODGE, 26529 S.W. FREEWAY, ROSENBURG, TX77471 TRUCK WAS TAKEN IN FOR A RECALL ON THE BLOWER MOTOR, THE DEALER REPLACED BLOWER MOTOR BUT WAS REFUSING TO HOOK THE ALARM BACK UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021177June 6, 2003
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 DODGE RAM 1500 I JUST BOUGHT HAS A SHKE OR SHIMMY AT BRAKING AND HIGHWAY SPEEDS. ON THE INTERSTATE WHEN DRIVING 50MPH TRUCK SHAKES. GO 70MPH TRUCK IS WORSE. SO GOING 50 TO 70 MPHS TRUCK SHAKES. THE FASTER I GO THE MORE VIOLENTLY IT SHAKES. THIS IS A REAL DISTRACTION WHILE DRIVING. TIRES ARE NEW, THEY SHOW NO WEAR. I HAVE BOUGHT IT WITH 23500 MILES ON IT. IT'S AL;SO A CERTIFIED TRUCK. WHEN STOPPING SOON AS YOU APPLY BRAKES IT SHIMMIES OR SHAKES VIOLENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020760May 30, 2003
STEERING, STEERING:LINKAGES, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
POOR STEERING CONTROL. VEHICLE DRIFTS. LOOSNESS IN STEERING. MANUFACTURER'S RERESENTATIVE STATES THE PROBLEM CANNOT BE CORRECTED. ALL DODGE 2002 PICKUP HAVE PROBLEMS WITH STEERING. THE STEERING HAS BEEN WORKED ON SINCE THE FIRST 150 MILES OF BEING NEW. VEHICLE HAS APPROXIMATELY 14,000 MILES TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020771May 30, 2003
STEERING, SUSPENSION
REGARDING THE NEW BODY STYLE DODGE 1500 RAM PICKUP. MY TRUCK IS LESS THAN A YEAR OLD AND ABOUT 15000 MILES. IT HAS A STEERING PROBLEM. GENERALLY, IT PULLS TO THE RIGHT, DANGEROUSLY! THE SECOND DAY OF MY OWNERSHIP, WENT TO THE DEALER AND THEY ALIGNED IT. TOLD ME IF I STILL HAD A PROBLEM, IT WAS A TIRE PROBLEM. THE ALIGNMENT DID NOT HELP. I HAD THE TIRES ROTATED AT THE APPROPRIATE TIME AND THIS DID NOT HELP. THE STEERING PROBLEM IS WORSE NOW. IF I TRAVEL OVER A BUMP OR A SEAM IN THE ROAD, THE VEHICLE WILL VERE TO THE RIGHT OR LEFT OR BOTH DIRECTIONS IN AN UNCONTROLABLE AND VIOLENT MANNER. I MUST COME TO A COMPLETE STOP TO REGAIN CONTROL OF THE VEHICLE. YES, IT IS VERY SCARY. SO MUCH SO, THAT I AGAIN RETURNED TO THE DEALER, THEY ALIGNED IT AGAIN. THE PROBLEM SEEMS WORSE NOW. I WAS TOLD, IF THE ALIGNMENT DID NOT HELP TO BRING IT BACK AND THEY WOULD ORDER/INSTAL A NEW RACK. I DID SO AND WAS PUT OFF. TODAY, 5-30-03 I RETURNED TO THE DEALER TO ASK ABOUT THE FIX FOR MY STEERING PROBLEM. I AGAIN WAS PUT OFF AND I ASKED TO CALL CHRYSLER. I DID, THE NICE AND EFFICIENT LADY NEW WHAT I WAS TALKING ABOUT WITH THE STEERING PROBLEM. I ASKED IF THERE WERE ALOT OF COMPLAINTS LIKE MINE AND WITHOUT SAYING "YES", SHE INDICATED THERE ARE MANY COMPLAINTS. WHILE ON HOLD WITH HER, SHE CALLED MY DEALER. I LATER CALLED THE DEALER AS INSTRUCTED. THE SERVICE ADVISOR I HAVE BEEN WORKING WITH FOR THREE WEEKS SAID "THERE IS A PROBLEM WITH THE STEERING, CHRYSLER IS AWARE AND HAS RE-DESIGNED PARTS FOR THE FIX, HOWEVER THEY ARE NOT YET AVAILABLE." I AM TO TAKE MY TRUCK IN ON MONDAY, 6-2-03 FOR A COUPLE OF HOURS SO THEY CAN "LOOK AT IT AGAIN." SAD TO SAY, BUT I AM AFRAID TO DRIVE MY NEW DODGE TRUCK. YOU NEVER KNOW WHEN IT WILL VERE VIOLENTLY OUT OF CONTROL. WHAT DOES A CONSUMER DO? HOW LONG BEFORE PARTS ARE AVAILABLE? HOW MANY PEOPLE MUST DIE OR THEIR LIVES CHANGED FOREVER BEFORE THE PROBLEM IS ADDRESSED ON A LARGE SCALE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022258May 29, 2003
UNKNOWN OR OTHER
DIFFICULTIES INSTALLING THE BLOWER MOTOR WIRING HARNESS. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021786May 28, 2003
SUSPENSION:FRONT
THE FRONT SUSPENSION MADE A CLUNKY NOISE. DEALER INSPECTED FOUR TIMES AND PROBLEM STILL EXIST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021789May 28, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE PASSENGER SIDE MIRROR BROKE IN HALF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020376May 21, 2003
STEERING:GEAR BOX:SHAFT SECTOR
NAR 05/21/2003 *MR THE CONSUMER EXPERIENCED PROBLEMS WITH GEAR SHIFTS. DEALER NOTIFIED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020327May 21, 2003
SUSPENSION:FRONT
THE VEHICLE HIT A BUMP WHILE DRIVING WHICH CAUSED THE VEHICLE TO SHAKE AND THE DRIVER LOST CONTROL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019085May 21, 2003
SUSPENSION:FRONT
VEHICLE CONSTANTLY PULLS TO THE RIGHT. HAD FRONT END ALIGNED AND TIRES ROTATED. NO PROBLEM FOUND OTHERWISE BY DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019086May 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS A HARD SHIFT OR BUMP WHEN REACHING ABOUT 20 MPH. HAPPENS MOSTLY ON THE UP SHIFT AND DURING COOLER WEATHER. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019087May 21, 2003
SUSPENSION:REAR
REAR END OF VEHICLE "DANCES" AT HIGHWAY SPEEDS WHEN GOING OVER EVEN THE SLIGHTEST BUMPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020210May 20, 2003
STRUCTURE
WHILE DRIVING, THE VEHICLE MADE A LOUD WHISTLING NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020230May 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, IT JERKED. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE CONSUMER WAS INFORMED THE ROTORS WERE WARPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020068May 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLES ROTORS WARPED WHICH CAUSED EXTENDED STOPPING DISTANCE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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