Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10416857August 3, 2011
STEERING, SUSPENSION:FRONT
DEATH SHAKE HAS ALMOST CAUSED 4 ACCIDENTS FOR ME. I HAVE BEEN TRYING TO GET MY TRUCK FIXED SINCE 2005 DODGE HAS YET TO OFFER ANY HELP. ANY TIME I HIT ANY SMALL BUMP, POT HOLE, BREAK IN THE ROAD GOING OVER 50MPH THE TRUCK ENTERS A VIOLENT SHAKE. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND SLOW DOWN TO STOP THE SHAKE. THIS IS EXTREMELY DANGEROUS IN ANY TYPE OF TRAFFIC. THE DODGE DEALERSHIPS HAVE NOT OFFERED ANY ASSISTANCE OTHER THAN TELLING ME TO SPEND THOUSANDS TO REPLACE PARTS THAT MIGHT NOT EVEN FIX THE ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416495August 1, 2011
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MOVE. THE DEALER NOR MANUFACTURER WERE NOTIFIED. THE FAILURE WAS NOT DIAGNOSED; HOWEVER, THE CONTACT REPAIRED THE GEAR BOX. THE CURRENT AND FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416398July 31, 2011
ENGINE AND ENGINE COOLING
WHILE TRAVELING 60MPH ON MY RAM 04 HEMI EXPERIENCED A VIBRATION WHICH RESULTED IN THE VEHICLE RUNNING ROUGH. BROKE 2 VALVE SPRINGS COSTING OVER $900 TO REPAIR. I'VE ALSO EXPERIENCED THE SUDDEN STALLING AND LEAKS FROM POWER STEERING LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413758July 20, 2011
STRUCTURE
DODGE RAM 1500 2004 CRACKED DASH ISSUE KNOWN TO EVERY DODGE OWNER OF 2ND AND SOME 3RD GENERATION TRUCKS. DASH HAS CRACKED IN 4 TO 5 PLACES AND NOW THERE IS A BIG HOLE IN THE RIGHT FRONT. TERRIBLE PART FAILURE WITH POTENTIAL TO CAUSE HARM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413495July 19, 2011
STRUCTURE
2004 DODGE RAM. SEVERE CRACKS IN DASHBOARD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413539July 19, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING OVER BUMPY ROAD SURFACES, THE FRONT TIRES WOULD SHAKE EXCESSIVELY. IN ORDER TO REGAIN CONTROL OF THE VEHICLE, THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP. THE DEALER DID NOT OFFER ANY ASSISTANCE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000 AND THE CURRENT MILEAGE WAS 250,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413536July 19, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414391July 19, 2011
STRUCTURE:BODY
THE FRONT DOORS LEAK AIR REALLY BAD GOING AT HIGHWAY SPEED YOU CANNOT CARRY A CONVERSATION WITH OUT YELLING. TOOK IT TO DEALER AND THEY SAID IT NEEDED NEW DOOR SEALS BECAUSE OF NORMAL USE AND HOW OLD IT WAS AND THE AMOUNT OF MILES ON IT HAD MADE THE SEALS NO LONGER WORKING PROPERLY. I TOLD THEM I HAD A 1996 WITH 210,000 ON IT AND YOU COULD HEAR A PIN DROP IT WAS SO QUITE. THEY CHARGED ME $60 AND DID NOTHING FOR MY PROBLEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413201July 17, 2011
STEERING
2004 DODGE RAM 2500- FRONT END/STEERING FAILURE AT 71,000 REQUIRING REPLACEMENT OF ENTIRE STEERING LINKAGE KIT, DAMPER AND TRACTION BAR (AS WELL AS PITMAN ARM) AT COST OF OVER $1,200. THIS WAS TO CORRECT THE EXACT SAME STEERING PROBLEM I AM READING ABOUT AS REPORTED BY SEEMINGLY COUNTLESS OWNERS OF DODGE RAMS FROM THIS YEAR. IT IS INCONCEIVABLE TO ME WHY THERE HAS NOT BEEN A FORMAL RECALL AND REIMBURSEMENT OF EXPENSES TO OWNERS LIKE ME WHO PAID FOR THE RECOMMENDED REPAIR. I AM THE ORIGINAL OWNER AND HAVE ALL SERVICE REPAIR ORDERS. THE SERVICE DEPARTMENT AT FT. COLLINS (CO) DODGE REPORTED THAT THEY WERE WELL AWARE OF THIS PROBLEM, AS IS CHRYSLER AND THAT IT WAS A SERIOUS SAFETY ISSUE THAT NEEDED TO BE CORRECTED AS A TOTAL LOSS OF STEERING AND COLLAPSE OF THE FRONT END COULD RESULT IF IT WAS NOT REPAIRED.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413137July 16, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AC DEFROST HEATER AIR RECIRCULATION DOOR BREAKS OFF IT PLASTIC AXLE, DROPS INTO AND BLOCKS THE AIR INTAKE INTO THE BLOWER MOTOR. THUS RESULTING IN NO AIRFLOW THRU THE HEAT VENT AC DEFROST SYSTEM. CAUSING VISIBILITY PROBLEMS SINCE THE DEFROST SYSTEM WILL NOT GET THE PROPER AIRFLOW TO WORK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412191July 13, 2011
STEERING, SUSPENSION
IN DECEMBER 2009 I WAS INVOLVED IN AN ACCIDENT IN MY 2004 3500 DODGE RAM WHILE ON MY WAY TO WORK. IT WAS HIT IN THE DRIVER'S SIDE FRONT TIRE WHICH CAUSED FRONT SUSPENSION DAMAGE. THE TRUCK WAS NOT DRIVABLE. I CALLED AAA AND HAD IT TOWED TO TELEGRAPH CHRYSLER JEEP AND THAT'S WHERE I HAD THE REPAIRS DONE. THE DAMAGE WAS QUITE EXTENSIVE AND MOST (IF NOT ALL) OF THE FRONT STEERING COMPONENTS WERE REPLACED. THE TRUCK ONLY HAD 63,285 MILES ON IT AT THE TIME. ON MONDAY, MAY 30TH 2011(MEMORIAL DAY) MY WIFE WAS BACKING MY TRUCK INTO THE DRIVEWAY WHEN THE LEFT OUTER TIE ROD BROKE AND LEFT THE TRUCK BLOCKING THE STREET. I WAS ABLE TO MOVE THE TRUCK INTO MY DRIVEWAY BY JACKING IT UP AND STRAIGHTENING THE TIRE AND CONTINUING TO DO SO EVERY FEW FEET UNTIL IT WAS CLEAR OF THE ROAD. IF THIS WOULD HAVE HAPPENED LESS THAN 24 HRS EARLIER IT WOULD HAVE BROKE WHILE I WAS TOWING A FRIENDS CHEVY VAN DOWN I-75 AT 70 MPH! I HAD IT TOWED TO TELEGRAPH CHRYSLER JEEP BECAUSE I KNEW THAT THEY HAD REPLACED THAT TIE ROD LESS THAN 3000 MILES AGO FROM THE ACCIDENT CLAIM. THEY TOLD ME THE PART WAS OUT OF WARRANTY TO CALL CHRYSLER DIRECTLY. THEY ALSO TOLD ME THAT THEY COULDN'T SELL ME THE PART BECAUSE CHRYSLER'S POLICY ON THIS WAS THEY HAD TO SELL ME THE ENTIRE FRONT STEERING COMPONENT PACKAGE AND IT WOULD COST ME OVER $600.00! AFTER A DOZEN OR TWO PHONE CALLS BACK AND FORTH TO MY EMPLOYER (YES I WORK FOR THESE INGRATES!) THEY TOLD ME THERE WAS NOTHING THEY COULD DO. AFTER NOT BEING ABLE TO PURCHASE THE PART I NEEDED FROM THE DEALER AND NOT ABLE TO FIND THE PART AT A LOCAL PARTS STORE I DONE SOME RESEARCH AND FOUND THEY REPLACED THE 2004 STEERING PARTS WITH 2008 COMPONENTS AND THIS WAS SUPPOSED TO BE AN UPGRADE!? I FINALLY FOUND THE PART I NEEDED AND SINCE AAA WOULDN'T TOW IT BACK HOME I HAD TO FIX IT MYSELF IN THEIR PARKING LOT! MY TRUCKS EXTENDED WARRANTY EXPIRED THE WEEK BEFORE THE TIE ROD BROKE AND THEY PRETTY MUCH SAID TOUGH[XXX]! THAT'S HOW NOT TO GET YOUR EMPLOYEES TO' BUY WHAT YOU BUILD"! INFORMATION REDACTED PURSUANT TO THE FREEDOM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410656July 6, 2011
SUSPENSION, STEERING
I HAVE A 2004 DODGE RAM 2500 4X4 5.7 AT HIGHWAY SPEED OF 60 TO 65 MPH THE TRUCK GOES INTO A "DEATH WOBBLE" FROM ANY BUMP IN THE ROAD IT IS ALMOST IMPOSSIBLE TO CONTROL MY TRUCK IS ALL STOCK AND ONLY HAS 67,000 MILES ON IT WHY DOES DODGE NOT RECALL AND FIX THIS PROBLEM BEFORE IT HURTS OR KILLS SOME ONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410590July 5, 2011
UNKNOWN OR OTHER, SUSPENSION:FRONT
MY 2004 DODGE RAM 2500 HAS A VIOLENT SHAKE IN THE FRONT END WHEN TRAVELING AT SPEEDS OF 55MPH OR MORE WHEN HITTING A BUMP OR POTHOLE. WHEN THE VIOLENT SHAKING BEGINS, THE VEHICLE IS UNCONTROLLABLE UNTIL THE VEHICLE IS SLOWED DOWN CONSIDERABLY. I HAVE TAKEN THE VEHICLE TO TWO MECHANICS WHO HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. THEY HAVE CHANGED THE STEERING DAMPER AND THE SHOCKS, AND CHECKED THE WHOLE FRONT END. THEY COULD FIND NO PROBLEMS, AND IT IS STILL HAPPENING. ACCORDING TO RESEARCH ON THE INTERNET, MANY OTHER DODGE OWNERS ARE HAVING THE SAME PROBLEM AND HAVE BEEN FOR YEARS. DODGE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS INJURED OR KILLED. ANY HELP WITH THIS MATTER WOULD BE GREATLY APPRECIATED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409092June 27, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE ELECTRONIC THROTTLE CONTROL WENT INTO LIMP MODE AND THE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS STOPPED AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS WHERE IT WAS REPAIRED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,857 AND THE CURRENT MILEAGE WAS 105,909.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408531June 22, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2004 DODGE 3500. THE CONTACT STATED THE DASHBOARD AND INSTRUMENT PANEL WAS CRACKING AND THE PARTS NEAR THE TOP OF THE GLASS ARE DETACHING. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE CONTACT ALSO STATED THAT THE GAUGES ON THE INSTRUMENT PANEL ARE FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 57,943. UPDATED 8/29/11 *CN THE DASH WAS CRACKED IN SEVERAL PLACES ALL THE WAY TO THE WNDSHIELD. UPDATED 09/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407788June 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE BUT ADVISED REPLACING THE SPEED SENSOR, WHICH APPEARED TO BE DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407508June 20, 2011
POWER TRAIN:DRIVELINE
DRIVING DOWN ROAD AND FELT AND HEARD A LOUD BANG UNDER TRUCK . EMERGENCY BRAKE AND ABS LITES CAME ON AND SPEEDOMETER STOPPED WORKING. IMMEDIATLY WENT TO THE GARAGE TO HAVE IT CHECKED. MECHANIC TOLD ME THAT THE SPEED SENSER WAS BROKEN AND GEAR OIL WAS LEAKING FROM THE SENSER. WHEN HE REMOVED THE SPEED SENSER HE NOTICED THAT THE UNDER SIDE WAS DISTROYED. HE THEN REMOVED THE DIFFERENTIAL COVER AND FOUND THAT THE RETAINING CLIPS HAD COME OUT AND DESTROYED THE DIFFERENTIAL UNIT. THE DIFFERENTIAL UNIT AND BEARINGS WERE REPLACED WITH NEW DODGE PARTS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405676June 8, 2011
SUSPENSION:REAR
IMPROPERLY INSTALLED SUSPENSION PARTS FROM FACTORY GRINDING THROUGH RIGHT SPRING SHACKLE. BUSHINGS INSTALLED WITH METAL FLANGE INBOARD,INSTEAD OF OUTBOARD WHERE PRESSURE FORCES SPRING OFF BUSHING ,INTO SHACKLE, CAUSING FAILURE. I HAVE PHOTOS BEFORE THE OLD BUSHING WAS REPLACED. IT APPEARS THEY MAY HAVE RUN OUT OF RIGHT SPRING ASSEMBLIES ON THE LINE AND USE LEFT ON BOTH SIDES,AS OTHER BUSHING LOOK WRONG ALSO. I HAVE SEEN PEOPLE POST ONLINE THAT REAR SPRINGS HAVE BROKEN LOOSE AND WENT THROUGH BED OF TRUCK,CAUSING CONTROL ISSUES. WOULD NOT BE GOOD AT HIGHWAY SPEEDS WITH A 10,000 LB TRAILER ATTACHED I CONTACTED DODGE ABOUT ISSUE AS THEIR ARE PROBABLY OTHERS OUT THERE WITH THE SAME ISSUE, AND THEY SAID THEY WOULD CALL ME IF THEIR WAS A RECALL,HOPEFULLY BEFORE SOMEONE GETS KILLED. REPAIRED ONE BUSHING SO FAR MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403703May 29, 2011
ELECTRICAL SYSTEM
RIGHT TRAILER LIGHT FAILED ON A 2004 DODGE RAM 2500 WITH FACTORY TOW PACKAGE WHILE TOWING IN 2007. THIS LED TO BEING REAR ENDED WHILE TOWING WITH MY TRUCK. INITIALLY ASSUMED IT WAS A PROBLEM WITH THE TRAILER. FOLLOWING A DEPLOYMENT WHEN I TRIED TO RENT A TRAILER UHAUL DETERMINED THERE WAS A PROBLEM WITH MY TRUCK AND A REPAIR SHOP IN KANSAS DETERMINED THE FAILURE WAS RESULTANT FROM THE POWER DISTRIBUTION CENTER PART # 68005476AA (WHICH IS ON NATIONAL BACK ORDER AND HAS BEEN FOR SOME TIME) IN 2011. THE FAILURE IS ON GOING AND AS A RESULT OF THE BACKORDER FOR SAID PART HAS NOT BEEN RESOLVED. CONSEQUENCE IS THAT I AM UNABLE TO SAFELY AND LEGALLY TOW WITH MY DODGE RAM 2500 WITH A FACTORY TOW PACKAGE. I HAVE ORDERED THE REPLACEMENT PART BUT HAVE NOT RECEIVED IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10402924May 27, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT NOTICED THAT THE FOUR BOLTS THAT DETAINED THE FRONT BUMPER WERE MISSING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE CONTACT STATED HE WAS CONCERNED THAT THE BUMPER COULD DETACH FROM THE VEHICLE CAUSING A FAILURE TO THE BRAKE LINE. THE APPROXIMATE FAILURE MILEAGE WAS 53,058.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram