Dodge Ram Complaints (1998)

1,390 consumer complaints on file.

#705439April 8, 1999
AIR BAGS:FRONTAL
ON 3/19/99 I WAS INVOLVED IN A HEAD-ON COLLISION OF SIGNIFICANT IMPACT AND NEITHER THE DRIVER'S OR PASSENGER'S AIRBAG DEPLOYED. THE ACCIDENT OCCURRED IN AMARILLO TEXAS AND A POLICE REPORT # 9922093 WAS FILED. A STATE FARM INSURANCE CLAIM # 43R231753 HAS BEEN INITIATED, AND THE TRUCK IS BEING ESTIMATED AT MOSS BODY SHOP IN AMARILLO TEXAS. CHRYSLER WAS CONTACTED AND HAS INSPECTED THE TRUCK AND DENIED ANY AND ALL PRODUCT FAILURE/DEFECT. MORE INFORMATION CAN BE PROVIDED UPON REQUEST. THANK YOU FOR ANY ASSISTANCE YOU MAY BE ABLE TO PROVIDE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#834342April 7, 1999
ELECTRICAL SYSTEM:HORN
HORN SENSOR WAS DIFFICULT TO LOCATE IN AN EMERGENCY. IT CAUSED A COLLISION IN WHICH SOMEONE WAS KILLED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#836519April 6, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE IS RUNNING IN PARK ,AND BY ITSELF THE VEHICLE WILL JUMP OUT OF PARK INTO NEUTRAL OR DRIVE, CAUSING A POTENTIAL SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836486April 5, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
EXCESSIVE FRONT BRAKE PAD WEAR: THE FRONT BRAKE PADS STARTED TO WEAR AT 6,000 MILES, AND FROM THAT POINT ON THE PADS DETERIORATED RAPIDLY. THE DEALER ACKNOWLEDGES THAT THIS IS A COMMON PROBLEM. THE BRAKE PADS ARE BEING REPLACED AT HIS EXPENSE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705214April 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
AUTOMATIC TRANSMISSION JUMPS IN AND OUT OF OVERDRIVE, THE SPEED CONTROL DOES NOT FUCTION PROPERLY AS WELL. WHEN THE TRUCK HAD 2,987 MILES ON IT THE ORIGINAL TRANSMISSION DESTORTED BY ITSELF, A NEW ONE WAS INSTALLED AND 2 RECALLS PERFORMED (788 AND 799). EVER SINCE THAT TIME THE TRUCK HAS BEEN TO THE ORIGINAL DEALER TWICE FOR REPAIRS AND TO A LOCAL DEALER FOR REPAIRS. AS OF LAST WEEK CHRYSLER MOTOR CORP. BELIEVES THERE IS A PROBLEM WITH THE COMPUTER THAT IS CAUSING BOTH PROBLEMS, BUT WILL NOT GIVE ME A TIME FRAME WHEN THE PROGRAM FIX WILL BE AVAILABLE. IN THE MEANTIME I HAVE BEEN TOLD TO DRIVE THE TRUCK BECAUSE IT IS STILL UNDER WARRANTY, AND IF THE TRANSMISSION SHOULD DESTORY ITSELF AGAIN THE CORP. WILL REPLACE IT. I PURCHASED THIS TRUCK TO PULL A HORSE TRAILER AND I CANNOT USE IT FOR THE PURPOSE IN WHICH WAS INTENDED FOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836291March 30, 1999
SEAT BELTS:FRONT:RETRACTOR, ELECTRICAL SYSTEM:HORN
THE PASSENGER'S OR DRIVER'S SIDE SEAT BELT DOES NOT RETRACT. ALSO, YOU ALMOST HAVE TO PUNCH THE HORN PAD TO GET IT TO WORK. THE DEALERSHIP WAS NOT ABLE TO CORRECT THE PROBLEM WITH THE SEAT BELT OR THE HORN. OWNER HAS 2 OTHER TRUCKS WITH THE SAME PROBLEMS. PLEASE LIST VIN #S FOR OTHER 2 TRUCKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836301March 30, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING AT 45 MPH CONSUMER SMELLED SMOKE AND TURNED OFF THE HEATER. SMOKE WAS COMING FROM THE UNDER THE HOOD. CONSUMER PULLED INTO THE DEALER SHIP, AND THE DEALER PUT OUT THE FIRE. DEALER COULD NOT DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#705098March 30, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PADS AND ROTORS HAVE FAILED FOR THE SECOND TIME. CURRENT MILEAGE IS APPROXIMATELY 14000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835957March 18, 1999
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING AT 35 MPH CONSUMER REAR ENDED ANOTHER VEHICLE WHEN APPLYING BRAKES ,AND THEY FAILED TO STOP VEHICLE, CAUSIN CONSUMER TO REAR END THE VEHICLE IN FRONT. DRIVER'S SIDE/PASSENGER'S SIDE AIR BAGS DIDN'T DEPLOY. ALSO, DRIVER'S SIDE SEAT BELT DIDN'T HOLD CONSUMER FROM BOUCING ONTO THE STEERING WHEEL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#704410March 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:REARVIEW MIRRORS/DEVICES
1. THE PASSENGER SIDE MIRROR GLASS ON THIS VEHICLE, RAM 2500 SERIES, HAS CRACKED DUE TO THE EXTREME COLD CONDITIONS IN MY LOCATION. PRESENTS AN EVEN MORE AND DISTORTED VIEW OF THE ROADWAY. THE PRODUCT IS INFERIOR GLASS. 2. EXCESSIVE PINGING IN THE 5.9L ENGINE. THE MANUAL STATES THAT YOU CAN USE AN 87 OCTANE RATED FUEL IN THIS ENGINE. IF YOU DO EVEN WITHOUT A "LOAD" IN THE VEHICLE THE ENGINE WILL CONSTANTLY "PING." USING A HIGHER OCTANE RATING THE PINGING NOISE IS STILL NOTICEABLE. ALSO THIS ENGINE FROM THE START USES APPROXIMATELY 1/2 - 3/4 OF A QUART OF OIL BETWEEN OIL CHANGES. VERY BAD FOR A NEW PRODUCT. 3. THE SAME DOOR ON THE 2500 SERIES (QUAD CAB) RAM TRUCK IS USED ON THE TYPE OF TRUCK THAT I OWN, THE EXTENDED OR CLUB CAB. HOWEVER, WHERE THERE IS WEATHERSTRIPPING ON THE QUAD CAB DOOR ON THE LOWER RUNNING BOARD SIDES, (BOTH DOORS) THERE IS ABSOLUTELY NO STRIPPING ON THE EXTENDED CAB DOORS (CLUB CAB). THIS ALLOWS FOR THE INFILTRATION OF DIRT AND WATER TO ACTUALLY COME UP AND SIT OR RESIDE ON THE TOP PLATE. THIS MAKES FOR A BAD SITUATION NOT ONLY FOR THE CLEANLINESS OF THE TRUCK ON THOSE PANELS BUT FOR CORROSIVE QUALITIES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544282March 11, 1999
AIR BAGS
RECALL REPAIR WORK ON THE AIR BAG MODULE AND COVER COMPLETED, HOWEVER COVER IS LOOSE WHICH COULD CAUSE DAMAGE TO THE MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835658March 10, 1999
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
CONSUMER NOTICED HEADLIGHT SWITCH WOULD PULL COMPLETELY OUT OF DASH MOUNT WHEN TURNING ON THE SWITCH. ALSO HEADLIGHT SWITCH WOULD NOT COMPLETELY TURN ON HIGH BEAMS UNLESS SWTICH WAS TURNED ON PARTLY. DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST WOULD GO TO CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704249March 10, 1999
SERVICE BRAKES, AIR:DISC:ROTOR
REPLACEMENT OF BOTH DRIVER AND PASSENGER SIDE FRONT DISC ROTORS REQUIRED DUE TO CRACKING OF THE ACTUAL ROTORS. AFTER ONLY 23000 MILES THIS IS NOT EXPECTED WEAR. NO EXCESSIVE USE OF BRAKES DURING THIS TIME. DUE TO SAFETY REASONS, ROTORS WERE REPLACED. LOCAL DODGE DEALER WAS INFORMED (MARIN DODGE, SAN RAFAEL, CA). I AM AWAITING A RESPONSE FROM DODGE/DEALER AS TO WETHER I SHALL BE RECOMPENSED SOME/ALL OF THE COST OF REPLACING THIS FAILED COMPONENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704250March 10, 1999
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION COOLER LINES LEAKING, REQUIRING REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704228March 9, 1999
SUSPENSION
LOUD POPING IN THE FRONT END WHEN TURNING, BEEN IN THE SHOP 7 TIMES FOR REPIR STILL NOT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704147March 8, 1999
ELECTRICAL SYSTEM:HORN
THE HORN IS VERY DIFFICULT TO OPERATE THROUGH THE AIRBAG. MANY TIMES IT HAS FAILED TO SOUND AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704004March 3, 1999
ELECTRICAL SYSTEM
WITHIN 3 DAYS OF BUYING THE DODGE TRUCK, WHILE TRAVELING DOWN THE ROAD THE GAUGES WOULD MALFUNCTION AND THE TRUCK WOULD DIE. YOU COULD PUT IT IN NEUTRAL AND RESTART IT. IT WAS TAKEN TO THE SHOP AND NOTHING WAS FOUND WRONG. THIS CONTINUES. THEN WE STARTED BLOWING BREAKERS AND FUSES THAT RUN BRAKE LIGHTS AND BLINKERS. TOOK TO THE SHOP. FOUND NOTHING. JUST REPLACED BREAKERS AND FUSES 3 TIMES IN 2 WEEKS. NOW THE CHECK ENGINE LIGHT COMES ON AND MOTOR DIES GOING DOWN THE ROAD. WE HAVE NOW HAD TO BUY A NEW APPS SENSOR WHICH COST US 613.61 BECAUSE TRUCK IS NOW OUT OF WARRANTY WITHOUT EVER BEING FIXED. THIS ELECTRICAL PROBLEM HAS BEEN AND STILL IS A SAFETY HAZARD TO EVERYONE. IT COULD CAUSE A SERIOUS ACCIDENT WHICH CHRYSLER REFUSES TO ACKNOWLEDGE. I KNOW OF ANOTHER VEHICLE LIKE MINE IN CALIFORNIA THAT HAS HAD THE SAME PROBLEMS AS MINE AND ALSO ONE IN FAYETTEVILLE, AR. THE MAN IN ARKANSAS WAS HAVING HIS TRUCK WORKED ON AT THE SAME TIME MINE WAS IN THE SHOP. THIS IS TOO MANY PROBLEMS FOR A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835413March 2, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED, CAUSING THE WHEELS TO LOCK UP AND GO TO THE RIGHT OR LEFT, WHICH MAY CAUSE LOSS OF VEHICLE CONTROL. BEEN TO DLR 6 TIMES. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703942March 2, 1999
AIR BAGS
CHRYSLER DENIES LIABILITY. IT WAS 2-3 DEGREES OFF CENTER IMPACT. POINT OF INTEREST: CHRYSLER RECALLED 98 RAM TRUCKS AND VANS DUE TO FAULTY AIR BAG SENSORS. I ALSO FIND IT HARD TO FATHOM THAT MANY ACCIDENTS ARE EXACTLY SQUARE WHEN THE IMPACT. MY TRUCK WAS ONLY VERY SLIGHTLY ANGLED 2-3 DEGREES AT IMPACT AND DID SO MUCH DAMAGE THE ENTIRE FRAME MUST BE REPLACED. ICAR CERTIFIED AIRBAG MECHANICS THAT SAW THE TRUCK ALL SAID THAT THE AIRBAGS SHOULD HAVE DEPLOYED WITHOUT DOUBT. IT IS VERY DIFFICULT FOR AN OWNER TO TAKE ON CHRYSLER AND THEIR LAYWERS. I FEEL THAT THEY KNOW THEY HAVE A PROBLEM AND ARE JUST TRYING TOBLOW ME OFF. THANKS FOR YOUR HELP AND INTEREST IN THIS MATTER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#835349March 1, 1999
VEHICLE SPEED CONTROL
SPEED CONTROL (CRUISE CONTROL) WAS ENGAGED WHEN VEHICLE SUDDENLY ACCELERATED ON ITS OWN. WHEN GOING UPHILL, WOULD MAINTAIN SPEED. WAS CRESTING THE HILL WHEN IT PICKED UP SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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