Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10051323December 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 DODGE RAM 1500 QUAD CABBRAKE ROTOR WARPPING, EXTREME SHUTTERING UNDER HIWAY BRAKING VERY DANGEROUS IN THE RAIN WITH ASSOCIATED BRAKE GRAB, AND DARTING OF VEHICLE. MANUFACTURE HAS REPAIRED TWICE, BUT NOW REFUSES TO CORRECT PROBLEM OUTSIDE OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051338December 30, 2003
VEHICLE SPEED CONTROL
WHEN GOING SLOW THIS VEHICLE WILL AT TIMES SHUT OFF WHICH CAUSES YOU TO LOOSE THE BRAKES AND STEERING. THE FIRST TIME THIS OCCURRED I WAS ON A 360 DEGREE TURN EXIT RAMP AND WAS ABLE TO POP THE CLUTCH AND GET IT GOING AGAIN. THAT TIME THE DEALERSHIP REPLACED THE DIFFERENTAL. IT HAS HAPPENED AGAIN REPEATEDLY CAUSING ME TO ALMOST RUN THROUGH A BAR ONE TIME WITH MY SON IN THE TRUCK. THE NEXT TIME I TOOK IT TO THE DEALER THEY TOLD ME IT WAS A PROBLEM WITH THE COMPUTOR AND THAT DODGE WAS WORKEING TO DEVELOP A PROGRAM TO SOLVE THE PROBLEM. 8 MONTHS LATER THEY HAVE JUST COME OUT WITH THE PROGRAM AND I WAS JUST IN AN ACCIDENT DUE TO THE TRUCK SHUTTING OFF AND MY NOT BEING ABLE TO CONTROL IT AND HAVING NO BRAKES OR STEERING. IT IS IN THE SHOP TODAY HOPEFULLY BEING FIXED YET AGAIN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10051226December 29, 2003
POWER TRAIN:AXLE ASSEMBLY
VEHICLE HAS HAD REPEATED FAILURES OF REAR AXLE COMPONENTS. ALL APPEAR TO BE RELATED TO OVERSTATED TOWING CAPACITY. AFTER PURCHASING A TRAILER WELL WITHIN THE VEHICLES TOW RATING THE VEHICLE ON THE FIRST TRIP OUT WITH THE TRAILER EXHIBITED A PUTRID SMELL THAT COULD NOT BE LOCATED. THIS OCCURRED ON 07-25-03 AT JUST UNDER 8500 MILES. THE DEALER COULD NOT LOCATE THE SOURCE OF THE SMELL, AN INDEPENDENT GARAGE FOUND COAGULATED DIFFERENTIAL FLUID AND METAL SHAVINGS IN THE REAR AXLE. SEE YOUR ODI NUMBER 786051 FOR A SIMILAR CASE. THE REAR GEARS WERE REPLACED. ON 12-01-03 AT 10638 MILES I WAS ABLE TO LIMP THE TRUCK WITH THE TRAILER ATTACHED INTO SOUTHSIDE DODGE/KIA IN KISSIMMEE, FL. THE ENTIRE REAR AXLE WAS SO BADLY DAMAGED INCLUDING THE ANTILOCK BRAKE SENSORS THAT THE ENTIRE UNIT HAD TO BE REPLACED. ON 12-06-03 MY WIFE AND I RETRIEVED THE TRAILER. THE TRUCK WAS HAVING TROUBLE MAINTAINING EXPRESSWAY SPEEDS INTO A HEADWIND ON THIS TRIP. UPON ARRIVAL AT OUR HOME 265 MILES LATER WE AGAIN SMELLED THE OVERHEATED REAR AXLE FLUID. LATER INSPECTION AT THE DEALER SHOWED IT TO BE BURNT SMELLING, AND DISCOLORED. FURTHER REPAIRS ARE NOW AWAITED. I WILL BE FORWARDING COMPLETE DOCUMENTATION TODAY VIA USPS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050919December 22, 2003
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:WIRING
LOSS OF POWER, CHECK ENGINE LIGHT COMES ON AND ALL VEHICLE WILL DO IS IDLE(DOESN'T MATTER IF YOU'RE DOING 70MPH ON INTERSTATE OR 35MPH THROUGH TOWN). DANGEROUS AS YOU NEVER KNOW WHEN THIS WILL HAPPEN, YOU COULD BE PULLING OUT INTO TRAFFIC,ETC.*AK TRUCK HAS BEEN IN THE DEALERSHIP SERVICE DEPT. 4 TIMES FOR THE SAME PROBLEM, THEY SAY IT'S FIXED BUT THIS STILL CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051858December 19, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. UPON IMPACT, AIR BAGS DID NOT DEPLOY. POLICE ARRIVED ON THE SCENE AND THE OTHER CONSUMER WAS CITED. THE OTHER CONSUMER SUSTAINED MINOR INJURIES. *AK *MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10051654December 17, 2003
STRUCTURE:BODY
BED STARTED SEPARATING FROM THE BODY OF THE VEHICLE ON BOTH REAR SIDES. DEALER ADMITTED THEY HAD A PROBLEM WITH THOSE VEHICLES. MANUFACTURER WAS NASTY, AND INDICATED THAT BY LAW THEY GUARANTEED VEHICLE FOR THREE YEARS OR 36000 MILES. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049278December 5, 2003
TIRES
MY 2002 DODGE PICK UP HAS A CUPPED LEFT FRONT TIRE CAUSING A SEVERE VIBRATION. THE TIRE IS A GOODYEAR WRANGLER LT275/70R17. AFTER TAKING IT TO THE DEALERSHIP THEY FOUND NOTHING WRONG WITH THE SUSPENSION AND ALIGNMENT. THEY CONTACTED GOODYEAR AND WERE TOLD THAT THE TIRE ON THE TRUCK IS TOO AGGRESSIVE AND THAT THE RECOMMENDED ROTATION INTERVAL SHOULD BE 5000 MILES. THE SERVICE MANUAL RECOMMENDS ROTATION AT 7500 MILES NORMAL DRIVING. I ROTATED AT 6000 TO COINCIDE WITH MY OIL CHANGES. THE DEALERSHIP SAID THAT GOODYEAR OFFERED TO GO 1/2 WITH ME. THE COST TO ME WOULD HAVE BEEN $210.00 MOUNTED AND THE DEALERSHIP COULD HAVE THE TIRES IN THAT AFTERNOON. I HAD GONE TO A GOODYEAR ESTABLISHMENT 2 WEEKS PRIOR TO THIS VISIT TO COMPLAIN. THEY TOLD ME THE SAME STORY THAT THE TIRE IS TOO AGGRESSIVE AND NEEDS TO BE ROTATED AT BETWEEN 4000 AND 5000 MILES. THEY OFFERED ME 2 NEW TIRES AT THE SAME DEAL. THE DIFFERENCE BEING WAS THE SAME TIRES WERE $180.00. THEY WOULD HAVE TO ORDER THEM AS THE LOCAL WAREHOUSE HAD NONE IN STOCK. THAT LEADS ME TO SEVERAL QUESTIONS: 1. WHY DID THIS NEW VEHICLE HAVE TIRES ON IT THAT ARE "TOO AGGRESSIVE"? 2. WHY DO I HAVE TO PAY FOR TIRES THAT I HAVE BEEN CAREFUL TO MAINTAIN AND ROTATE AT THE SPECIFIED INTERVAL IN THE SERVICE MANUAL? 3. WHY IS THERE NO NOTIFICATION TO THE OWNERS STATING THAT THE ROTATION INTERVAL NEEDS TO ADJUSTED?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049218December 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ON 2002 DODGE RAM IS WARPED. AGAIN FOR THIRD TIME IN 6 MONTHS. TRUCK SHIMMIES OR SHAKES VIOLENTLY WHEN BRAKES APPLIED. GO TO WWW.DODGETRUCKWORLD.COM AND LOOK UP BRAKES IN THE FORUM SECTION. DEALER WON'T FIX UNDER WARRANTY. TRUCK IS ALMOST UNCONTROLLABLE WHEN BRAKES APPLIED AT HIGH SPEEDS (20 AND ABOVE). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044893December 2, 2003
VEHICLE SPEED CONTROL
THE VEHICLE HAD GONE INTO REVERSE AND COLLIDED WITH ANOTHER VEHICLE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE FAILURE AND COULD NOT LOCATE THE CAUSE OF THE PROBLEM. *AK THE CONSUMER SHIFTED THE GEAR TO DRIVE THEN STEPPED ON THE GAS PEDAL, EXPECTING TO GO FORWARD, BUT IT HAD GONE BACKWARDS. THE CONSUMER JIGGLED THE GEAR SHIFT SLIGHTLY AND STEPPED ON THE GAS AGAIN THEN IT WENT FORWARD. THIS PROBLEM OCCURRED WHEN THE VEHICLE WAS STARTED FROM PARK. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10049015December 1, 2003
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING ON WET ROAD CAME UPON HIGH WATER AND A VEHICLE SPUN OUT HALF ON THE SHOULDER, HALF IN MY LANE. APPLIED THE BRAKES WHICH LOCKED UP. SLID INTO SPUN VEHICLE HITTING HEAD ON AT 40-45MPH. NEITHER DRIVER OR PASSENGER AIRBAGS DEPLOYED. FRONT END WAS HEAVILY DAMAGED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10048692November 25, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 40 MPH THE VEHICLE JUMPED THE CURB AND HIT A WOODEN TELEPHONE POLE. THE FRONT AIR BAGS DID NOT DEPLOY. THE TELEPHONE POLE BROKE IN HALF DUE TO THE IMPACT OF THE VEHICLE. THE DRIVER WAS TRANSPORTED TO THE EMERGENCY ROOM FOR BROKEN FINGERS AND BRUISES. THE VEHICLE COULD NOT BE DRIVEN OR REPAIRED. PLEASE PROVIDE FURTHER DETAILS. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10048737November 24, 2003
TIRES
PROBLEMS WITH TIRE EQUIPMENT ON 2002-2003 DODGE RAM TRUCKS.*MR THE CONSUMER OWNS A 2002 DODGE RAM 1500, HE STATED IN WET CONDITIONS, HIS VEHICLE HYDROPLANED EXCESSIVELY MAINLY BECAUSE OF THE LARGE TIRES AND THE DESIGN NOT DISPLACING WATER AT SPEEDS OF 30 MPH. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048469November 20, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:SWITCH
COMPLAINT INVOLVING 2002 DODGE RAM TRUCK.*MR (NAR) THE CONSUMER HAS EXPERIENCED ONGOING PROBLEMS WITH VEHICLE AND REQUESTED THAT THE DEALERSHIP REPURCHASE THE VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047289November 20, 2003
AIR BAGS:FRONTAL, SUSPENSION:FRONT
I WAS DRIVING UNDER 30 MILES AN HOUR IN MY 2002 DODGE RAM QUAD TRUCK WHEN SOMETHING SNAPPED UNDER THE FRONT OF THE TRUCK CAUSING ME TO LOSE CONTROL OF MY VEHICLE RESULTING INTO CRASHING INTO A TRUCK WAITING TO PULL OUT INTO THE STREET. THE TRUCK ONLY HAD 17,000 MILES AND WE ONLY HAVE HAD IT 22 MONTHS, BOUGHT NEW. THE STEERING ARM WAS OFF AT BOTH ENDS, THE WHEEL CAME OFF AND ALL DAMAGE WAS ON THE INSIDE OF THE WHEEL, THE OTHER WHEEL WAS TURNED STRAIGHT. WHEN ACCIDENT HAPPENED THE TRUCK VEERED TO THE LEFT OUT OF CONTROL. THE AIRBAG NEVER CAME OUT. ARE THERE ANY REPORTS OF 2002 DODGE TRUCKS HAVING STEERING PROBLEMS? CHRYSLER FINALLY SENT A PERSON TO LOOK AT THE TRUCK. OUR INSURANCE COMPANY IS WANTING TO PUT AFTER MARKET PARTS ON OUR NEW TRUCK, WHICH WILL LIMIT OUR WARRANTY WITH CHRYSLER SINCE THEY'RE NOT DODGE PARTS. THE POINT IS: IF WE WERE ON INTERSTATE OR ANY ROAD GOING FASTER SOMEONE WOULD HAVE GOTTEN HURT MUCH WORSE OR KILLED, SINCE THE AIRBAG DIDN'T WORK EITHER. CAST ALUMINUM IS WHAT THE PARTS THAT CAME APART WERE MADE OF. WITH THE DAMAGE THAT OCCURRED TO THE WHEEL AND BOTH ENDS OF THE STEERING ARM WAS OFF AFTER THE WRECK, IT IS HARD TO TELL HOW IT HAPPENED. WE HAVE NOT GOTTEN THE OFFICIAL WORD FROM CHRYSLER YET. CAUTION OWNERS OF 2002 DODGE TRUCKS OF THE POTENTIAL DANGERS, PLEASE. *LA
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10048233November 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ATTEMPTING TO ACCELERATE OUT OF THE DRIVEWAY VEHICLE WOULD NOT ACCELERATE. CONSUMER HAD VEHICLE TOWED TO THE DEALER. MECHANIC INFORMED CONSUMER THAT TRANSMISSION FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047171November 19, 2003
TIRES:TREAD/BELT
UNEVEN WEAR OF FRONT TIRES. TIRES WEAR ON THE INSIDE OF TREAD. THIS HAS OCCURED SINCE I PURCHASED THE VEHICLE NEW. I HAVE HAD THE TIRES BALANCE/ROATATED AND ALIGNED EVERY 10 TO 15,000 MILES WITH THE SAME TREAD WEAR RESULTS EACH TIME. DODGE WILL NOT HELP ME TO REMEDY THIS SITUATION. I FEEL MY TRUCK IS DEFECTIVE AND I DO NOT FEEL SAFE DRIVING THIS TRUCK. CAN SOMEONE PLEASE HELP ME!! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047945November 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE PULSATED WHEN APPLYING THE BRAKES. DEALER REPLACED THE ROTORS THREE TIMES WITHIN THE LAST 20,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047777November 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE OWNER HAD REMOVED THE WHEELS TO CHECK THE BRAKES. OWNER NOTICED ALL FOUR-BRAKE ROTORS HAD GROOVES. THIS PROBLEM CAUSED THE BRAKES TO LOSE BRAKING EFFECTIVENESS. BOTH THE MANUFACTURER AND DEALER WERE CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045955November 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 2WD DODGE RAM 1500 QUAD CAB 4.7L - AT 25000 MILES, DEALER FOUND WARPED FRONT ROTORS CAUSING MY DESCRIBED HARD SHIMMY IN FRONT END WHILE BRAKING. SOLUTION WAS TO TURN ROTORS TO ELIMINATE THE WARPING. AT 29500 MILES, TOOK TRUCK TO DEALER AGAIN, AND DEALER INFORMED THAT ROTORS NEEDED TO BE TURNED AGAIN, AND IT NEEDED NEW PADS TO CORRECT THE SHIMMY. NOW AT 32000 MILES, SHIMMY IS BACK AND DEALERS ARE SAYING TRUCK NEEDS NEW ROTORS. SHOULD NOT HAVE TO REPLACE ROTORS ON A TRUCK THAT DOES NOT HAUL, TOW, OR IS DRIVEN HARD. I HAVE OWNED TRUCKS OF OTHER MAKES, AND NONE NEEDED BRAKE ROTORS UNTIL AT LEAST 75000 MILES. I FEEL THERE IS SOME PROBLEM WITH THIS PRODUCT THAT SHOULD BE INVESTIGATED. TO THE DATE, I HAVE SPENT OVER $400 FOR THESE REPAIRS, AND THEY EXPECT ROTOR REPLACEMENT TO COST NEARLY ANOTHER $400. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046736November 10, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER USED VEHICLE FOR LONG DISTANCE DRIVING, HE TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE. HE WAS TOLD THAT THE FRONT BRAKES WERE GOOD, BUT REAR BRAKES FAILED. MECHANIC SAID THAT THE HEAT FROM THE DISC ROTORS CAUSED THE RUBBER TO DETERIORATE, WHICH , IN TURN, CAUSED THE SEAL TO LEAK BRAKE FLUID. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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