Dodge Ram Complaints (2004)
1,953 consumer complaints on file.
- #10458775May 17, 2012AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT WAS TRAVELING 50 TO 60 MPH WHEN THE VEHICLE CRASHED INTO THE MEDIAN. THE AIR BAGS FAILED TO DEPLOY. TWO PEOPLE SUFFERED INJURIES TO THE CHEST AND NECK. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10458440May 14, 2012POWER TRAIN
WHILE DRIVING AT 70 MPH ON FREEWAY, TRANSFER CASE EXPLODED AND FELL OUT ON ROADWAY ALONG WITH PART OF THE DRIVE SHAFT RENDERING VEHICLE COMPLETELY UNDRIVEABLE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456706April 27, 2012LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THE FRONT DRIVER'S SIDE DOOR WOULD NEITHER LOCK NOR UNLOCK. THE CONTACT SPOKE WITH A DEALER AND WAS TOLD THAT THE MOTOR FOR THE DOOR LOCKS POSSIBLY FAILED. THE FAILURE AND THE CURRENT MILEAGES WERE 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456467April 25, 2012SUSPENSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE FRONT HUB ASSEMBLY BROKE AND SEPARATED FROM THE SUSPENSION WHILE DRIVING 10 MPH. THE HUB ASSEMBLY WAS BRAND NEW AND WAS JUST PURCHASE FROM AN AUTHORIZED DEALER. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB, WHICH CAUSED DAMAGES TO THE SUSPENSION AND FRONT FENDER OF THE VEHICLE. NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE INSURANCE COMPANY WAS NOTIFIED. THE DEALER WAS ALSO NOTIFIED AND REFUSED TO ACKNOWLEDGE THE DEFECTIVE PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 187,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456316April 24, 2012ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT WAS STOPPED AT A STOP SIGN WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,770.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454064April 4, 2012ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THEN TOOK THE VEHICLE TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT EXPERIENCED THE RECURRING FAILURE APPROXIMATELY TWENTY TIMES. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 128,581.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453700April 1, 2012SUSPENSION, STEERING
WHILE DRIVING ON THE HIGHWAY AT SPEEDS OF ABOUT 55 MPH AND HITTING ANY SMALL RUT OR CHANGE IN THE ROAD THE VEHICLE BEGINS TO SHAKE LIKE CRAZY . I HAVE HAD IT AT THE DEALER FOR THE RECALL AND THEY SAID IT WAS OK . I HAVE HAD IT AT THE LOCAL TRUCK SHOP AND THEY CAN'T FIGURE IT OUT . EVERYTHING LOOKS TO BE TIGHT . DODGE NEEDS TO GET THESE TRUCKS RECALLED BEFORE SOMEONE DIES . DODGE KNOWS THERE IS A PROBLEM WHY IN THE WORLD WON THEY FIX THIS . I ASKED THE LOCAL DEALER AGAIN ABOUT THE DEATH WOBBLE AND THEY SAID THAT THEY WERE NOT AWARE OF ANY DEATH WOBBLE . ARE YOU KIDDING ALL YOU HAVE TO DO IS GOOGLE DEATH WOBBLE AND YOU WILL SEE ALL YOU NEED TO KNOW . IF I WOULD HAVE KNOWN ABOUT THIS PROBLEM STORE I BOUGHT THIS TRUCK I WOULD HAVE NOT BOUGHT IT . I AM NOW THINKING OF TRADING IT IN , AND LET IT KILL SOMEONE ELSE . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452998March 26, 2012STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER SIDE FRONT TIE ROD FAILED WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER REPLACED THE TIE ROD AND THE STEERING LINKAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER DENIED REIMBURSEMENT, STATING THAT THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY) WAS ONLY FOR AFTERMARKET TIE RODS HOWEVER, THE TIE ROD ON THE CONTACT'S VEHICLE WAS THE ORIGINAL MANUFACTURER'S PART. THE FAILURE MILEAGE WAS WAS 74,000 AND THE CURRENT MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453109March 26, 2012VISIBILITY
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HE COULD ONLY OPERATE THE WINDOWS BY USING THE MASTER CONTROL PANEL FROM THE DRIVER'S SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE WIRING HARNESS WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452923March 25, 2012AIR BAGS
I WAS DRIVING MY RAM 1500 AND LOOKED DOWN AND THEN BACK UP AND SADLY RAN INTO THE BACK OF ANOTHER CAR. HAVE YET TO GET IT TO THE SHOP AS ITS SUNDAY BUT THE DAMAGE WAS ENOUGH TO CRUSH IN THE FRONT END PLENTY OF MY RAM. BUT NO AIRBAGS DEPLOYED. LUCKILY NEITHER MYSELF OR MY PASSENGER WERE HURT. I DON'T THINK I'LL BUY DODGE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452261March 19, 2012STRUCTURE
THE DASH BOARD HAS MANY CRACKS IN IT. *JS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451686March 14, 2012STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING WHILE MAKING A TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 99,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451384March 13, 2012ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DECELERATING AT LOW SPEEDS. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT ALWAYS RESTART AFTER STALLING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS, BUT THE FAILURE WAS NOT DIAGNOSED. SOME OF THE ENGINE COILS WERE REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451563March 13, 2012LATCHES/LOCKS/LINKAGES
THE DRIVER DOOR LOCK WILL NOT OPEN EXCEPT BY THE INSIDE HANDLE ON THE DRIVER DOOR. THE TAILGATE LOCK HAS FAILED TO OPEN AT THE SAME TIME AS THE DRIVER DOOR LOCK, AND THE TAILGATE CAN NOT BE DISENGAGED TO OPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450790March 8, 2012STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) HOWEVER, AFTER SPEAKING WITH THE DEALER SHE WAS INFORMED THAT THE PARTS FOR THE REPAIR WOULD TAKE ANYWHERE FROM ONE WEEK TO ONE MONTH BEFORE THEY WOULD ARRIVE. THE CONTACT STATED THAT HAVING TO WAIT ONE MONTH TO HAVE A RECALLED COMPONENT REPAIRED WAS UNSATISFACTORY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 115,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449918March 1, 2012EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 DODGE RAM 25000. THE CONTACT STATED AT THE DIRECTIONAL SIGNALS AND THE WINDSHIELD WIPER FAILED. WHEN THE RIGHT DIRECTIONAL SIGNALS WAS ACTIVATED, THE LEFT DIRECTIONAL WOULD FLASH AND THE WINDSHIELD WIPER WOULD NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 136,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449356February 26, 2012TIRES, TIRES:TREAD/BELT
I WAS DRIVING DOWN THE INTERSTATE AT 75 MPH,WHEN A BIG BANG HAPPENED AND MY TRUCK STARTED TO DRIFT AS IF I HAD A FLAT TIRE. AFTER STOPPING THE TRUCK,I NOTICED ONE TIRE HAD THE TREAD COMPLETELY COME OFF AND HAD DAMAGED THE SIDE OF MY TRUCK SEVERLY. THE TIRE WAS NOT FLAT,,BUT HAD NO TREAD LEFT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448853February 21, 2012STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS UNABLE TO ENTER THE VEHICLE AFTER EXITING WHETHER USING THE KEYLESS ENTRY FOB OR THE MANUAL KEY. THE CONTACT WOULD HAVE TO LEAVE THE WINDOW OPEN AND REACH THROUGH THE WINDOW TO OPEN THE DOOR FROM THE INSIDE OF THE VEHICLE IN ORDER TO ENTER. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 191,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448279February 17, 2012ENGINE AND ENGINE COOLING
ENGINE STALLED AT IDLE, THEN AGAIN WHEN BRAKING COMING TO A RED LIGHT. IT DOES THIS RANDOMLY WITH NO WARNING. ALMOST GOT INTO AN ACCIDENT ON THE SECOND INCIDENT AS TRUCK TOOK A COUPLE TIMES OF TRYING TO RESTART WHILE AT A MAJOR INTERSECTION. NO ENGINE LIGHT COMES ON AND NO CODES ARE THROWN. DODGE NEEDS TO FIX THIS ON THEIR HEMI MODEL TRUCKS. HAVE READ ON MULTIPLE WEB-SIGHTS THAT THIS IS A CONTINUING PROBLEM! IF DODGE DOESN'T DO SOMETHING SOON TO FIX THIS FOR THEIR CUSTOMERS I WILL BE SELLING MY TRUCK FOR A FORD AGAIN AND NEVER BUY FROM DODGE OR TELL OTHERS TO BUY FROM THEM!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10447304February 9, 2012SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD. WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE AND IMMEDIATELY THE STEERING WHEEL FAILED TO TURN. THE CONTACT CAME TO A COMPLETE STOP TO INSPECT THE VEHICLE AND NOTICED THE STEERING DAMPER DETACHED AND WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE TIE RODS AND STEERING DAMPER WOULD NEED TO BE REPLACED. TWO YEARS AGO, THE TIE RODS AND STEERING DAMPER WERE REPLACED UNDER THE SERVICE WARRANTY. IN ADDITION, THE FRONT AND UPPER AND LOWER BALL JOINTS WERE REPLACED. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 07E009000 (SUSPENSION). THE VEHICLE WAS INELIGIBLE BECAUSE THE RECALL DID NOT PERTAIN TO THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0