Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10592166May 17, 2014
STEERING
STEERING RACK (RACK & PINION) LEAKING FLUID PREMATURE FAILURE OF RACK DID NOT,BUT COULD HAVE CAUSED AN ACCIDENT REPLACED BY LOCAL DODGE DEALER.HOWEVER CHRYSLER CUSTOMER CARE DOES NOT CONSIDER IT PREMATURE FAILURE AND THEREFORE MY PROBLEM AT MY EXPENSE FILED CLAIM WITH CHRYSLER UNDER NON RECALL RELATED EXPENSE FOR REIMBURSEMENT,BUT WAS DENIED FILED CLAIM WITH AUTO BBB IN AUBURN HILLS,MI AND WAS DIRECTED TO FILE COMPLAINT WITH NHSTA. CHRYSLER CASE#[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588969May 16, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592045May 16, 2014
STRUCTURE
THE DASH IS JUST ABOUT READY TO FALL OUT, CRACKED IN HALF,PASS SIDE DEFROST GRID IS GONE,VERY POOR MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587716May 12, 2014
STRUCTURE
BACK IN 2009 MY DASH ONE DAY JUST CRACKED....AND HAS PROGRESSIVELY GOTTEN WORSE. I DIDN'T KNOW IT WAS SUCH A HUGE DODGE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586757May 6, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN HE WAS ADVISED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO CONFIRMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586826May 6, 2014
STEERING, ELECTRICAL SYSTEM:IGNITION
THE KEY FELL OUT OF THE IGNITION SWITCH WHILE DRIVING. I BRUSHED UP AGAINST THE KEY AND IT FLEW OUT ONTO THE PASSENGER SIDE FLOOR BOARD. THE VEHICLE REMAINED RUNNING WITHOUT A KEY IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586301May 3, 2014
AIR BAGS, STRUCTURE
THE DASH ON MY TRUCK IS CRACKED INTO SMALL PIECES THAT ARE VERY DANGEROUS. THE PIECES ARE SHARP BECAUSE THEY ARE BROKE INTO LITTLE TRIANGLES. THE POINTED ENDS WILL INJURE OR KILL SOMEONE DURING A CRASH! ALSO THE AIRBAG LIGHT IS ON AND I CAN'T GET IT REPAIRED BECAUSE THE DASH HAS TO BE REMOVED AND IT IS IN LITTLE PIECES. THIS MEANS THAT BECAUSE OF THIS DASH I DON'T HAVE AN AIRBAG! I CALLED DODGE(ALONG WITH EVERYONE ELSE) AND THEY PRETTY MUCH TOLD ME THEY DIDN'T CARE. I ASKED THEM IF MY TRUCK WAS SAFE TO DRIVE AND HE SAID "NO". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585761April 30, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WOULD SUDDENLY MALFUNCTION AND CAUSE THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED . THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579720April 14, 2014
STEERING, SUSPENSION
I HAD NO CONTROL OF THE STEERING AND THE VEHICLE WAS VIOLENTLY SHAKING, I SLOWED DOWN TO A STOP, COMPOSED MYSELF AND DROVE ON, THE STEERING WAS VERY HARD TO CONTROL BUT THE SHAKING ONLY STARTED ABOUT 40 MPH, I TOOK THE VEHICLE TO TWO SHOPS, HAD BALL JOINTS, U JOINTS, TIE RODS, STEERING, SHOCKS, UPGRADED MOPAR STEERING ASSEMBLY, PITMAN ARM , ALL REPLACED, SHORTLY THEREAFTER I RECEIVED RECALL NOTICE N62/ NHTSA 13V-528, THE INSTRUCTIONS STATED TO MAIL ALL ORIGINAL REPAIR DOCUMENTS RELATED TO TIE ROD FAILURE AND I WOULD BE REIMBURSED, I RECEIVED A PHONE CALL JUST SIMPLY DENYING ANY RESPONSIBILITY WITH NO PARTICULAR REASON OTHER THAN MY MILEAGE, I ASKED FOR AN EMAIL OUTLINING THE REASON IN DETAIL WHICH HAD ABSOLUTELY NO CONTENT OF ANY EXPLANATION AS TO WHY THE CLAIM WAS DENIED. I DID NOT RECEIVE MY ORIGINAL RECEIPTS BACK EITHER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578283April 8, 2014
STEERING, SUSPENSION
TL-THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER (STEERING). CAUSED THE FRONT TIRES TO WARE PREMATURELY THE FRONT END WAS ALIGNED SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ALIGNMENT AND TIRE ROTATION UNTIL THE RECALLED PART WAS AVAILABLE FOR REPAIR. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 154,000. LI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577671April 7, 2014
STEERING
2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO OUTER TIE ROD ENDS AND STEERING LINKAGE RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, HE WOULD BE PLACED ON A LIST, AS THEY WERE ONLY RECEIVING 1 PART A WEEK. WHEN THE CONSUMER CALLED THE DEALER AGAIN, HE WAS INFORMED THE PART WAS NO LONGER BEING MANUFACTURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577442April 4, 2014
STEERING, SUSPENSION
I GOT WIND OF THE RECALL AROUND DEC 2013 & FIGURED IT DIDN'T APPLY TO MY TRUCK SINCE I HAD SPENT CLOSE TO $2000 REBUILDING THE FRONT SUSPENSION WITH OEM & AFTER MARKET PARTS. I FINALLY RECEIVED RECALL NOTICE N62 AT THE END OF JAN 2014. I TOOK MY TRUCK TO MY DEALERSHIP & THEY CONFIRMED MY TRUCK WAS INDEED INCLUDED IN THE RECALL SINCE THE PARTS I USED WERE DEFECTIVE & BEING RECALLED. THE SERVICE WRITER TOLD ME IT WOULD BE AT LEAST ANOTHER YEAR OR LONGER BEFORE THE PARTS NEEDED TO REPAIR MY TRUCK WOULD ARRIVE AT THE DEALERSHIP. I ASKED WHAT WOULD HAPPEN IF THE TIE ROD BALL STUD FAILED AT HWY SPEEDS(I ALREADY KNEW THE ANSWER) & WAS TOLD IT WOULDN'T BE PRETTY. IF THE PART DID FAIL I WOULD LOSE ALL STEERING ABILITY & MORE THEN LIKELY END UP IN A VEHICLE ACCIDENT. MY TRUCK WEIGHS IN AT 8600 LBS + OR -,UNLOADED, WHAT EVER I RUN INTO/HIT IF THE TIE ROD BALL STUD FAILED WOULD CERTAINLY CAUSE INJURIES OR DEATH. WHAT ARE WE SUPPOSED TO DO? PARK OUR TRUCKS UNTIL DODGE/CHRYSLER SHIPS THE PARTS IN ANOTHER YEAR OR SO? MOST FOLKS WHO OWN HD PICKUPS USE THEM TO MAKE A LIVING & CAN'T AFFORD TO HAVE THEIR TRUCK PARKED FOR A COUPLE DAYS MUCH LESS A YEAR. WOULD BE NICE IF OWNERS OF THE TRUCKS AFFECTED WOULD BE REIMBURSED BY DODGE/CHRYSLER IF WE PURCHASED AFTERMARKET PARTS MAKING OUR TRUCKS SAFE TO DRIVE, RATHER THEN WAITING TO WHO KNOWS WHEN. I KNOW THAT WON'T HAPPEN, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577156April 3, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD FRACTURED IN THE CENTER CLOSE TO THE SPEEDOMETER AND THE FRACTURE CONTINUED TO SPREAD THROUGHOUT THE DASHBOARD. THE MANUFACTURER STATED THAT THE DASHBOARD FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576478April 1, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SEPARATING, CREATING SHARP EXPOSED EDGES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575837March 31, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND OBJECTS WERE FALLING INTO THE INTERIOR OF THE VEHICLE. ADDITIONALLY, THE PLASTIC ON THE DASHBOARD WAS WARPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576074March 31, 2014
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
WHEN I WAS PULLING ON THE HIGHWAY FROM ENTRY I WAS DEPENDING ON MY CARS ENGINE WHEN I WAS TRYING TO ACCELERATE CAR FIRST JUMP THEN SHUT OF COMPLETELY AND AS A BUSY HIGHWAY ROUTE 80 I WAS ALMOST GOT RUN OVER BY A TRAILER GOOD THING I'M EXPERIENCE DRIVER CAR STALL OUT AND DIDN'T START FOR EASY 1 MINUET AT THIS TIME I WAS ON SIDE OF THE ROAD AFTER THAT DAY CAR RANDOMLY STALLS OUT I TRY TO UNDERSTAND WHAT'S THE PROBLEM IT DOESN'T GIVE ME ANY RELATED CODE ALSO CRUISE CONTROL IS WHEN U SET A SPEED AND YOU SLOW DOWN WITH THE BUTTON BUT SOMETIMES CAR WILL TAKE OFF FASTER ENGINE HAS MULTIPLE DESIGN ERRORS THAT MAKES THE ENGINE FAIL OUT OF NOWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574875March 26, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS RECEIVING ONE RECALL REMEDY PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573881March 20, 2014
STRUCTURE
WHILE DRIVING DOWN STATE HIGHWAY I LOWERED THE FRONT WINDOWS AND A PIECE OF THE DASHBOARD (THAT IS CRACKED IN SEVERAL PLACES) BROKE OFF, FLEW AROUND IN FRONT OF ME, AND THEN HIT ME IN THE LEFT EYE CAUSING ME TO COMPLETELY LOOSE SITE OF THE ROAD AND THE OTHER VEHICLES AROUND ME ALL WHILE DOING 60 MILES PER HOUR ON A 4 LANE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10572747March 17, 2014
SUSPENSION
TL* THE CONTACT OWNS 2003 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE EXHIBITED A LOUD, CONTINUAL NOISE FROM THE REAR AS THE VEHICLE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO STATED THAT THE REAR WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569302March 14, 2014
POWER TRAIN
REAR PINION NUT CAME OFF OF REAR END CAUSING THE REAR END TO LOCK UP COMPLETELY. DRIVESHAFT BROKE OFF AND REAR TIRES LOCKED UP CAUSING A TOTAL LOSS OF CONTROL. *TR ...UPDATED 01/07/15 *BF UPDATED 06/2/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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