Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10066947April 8, 2004
ENGINE AND ENGINE COOLING
APPROXIMATELY SIX TIMES, THE VEHICLE CUT OFF WHILE SITTING IN TRAFFIC OR A STOP SIGN. *PH DODGE HAD BEEN AWARE OF THE PROBLEM BUT DID NOT KNOW WHAT CAUSED THIS AND OR HOW TO FIX IT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064170March 30, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN, ELECTRICAL SYSTEM, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
EXCESSIVE STOPLAMP FAILURES, REPLACED LAMPS DUE TO MELTING OF BASE REPEATEDLY,4TH TIME IN 8 MOS. NO SERVICE KIT OR UPGRADES AVAILABLE, CHECK CHEVY, SAME TAIL LIGHT BOARD SET-UP, SAME PROBLEMS, PERHAPS THEY HAVE A BULLETIN ON PROBLEM?*AK SEVERE SHAKING UNDER BRAKING, STARTED AT 15K MILES, SERVICER REFUSES TO COVER UNDER WARRANTY (12K WARRANTY), HAVE FOUND NUMEROUS ISSUES WITH THESE ROTORS. SEVERE SHAKING ON SWEEPING RIGHT HAND FREEWAY TURNS, PRESENTLY SCHEDULED FOR SERVICE AT ANTIOCH/DELTA DODGE. ENGINE INTERMITTENTLY STALLING, UNABLE TO DUPLICATE PROBLEM WHEN IN FOR SERVICE, NOT NOTED ON SERVICE TICKETS. INDEPENDENT FRONT END LEAKAGE, PRESENTLY SCHEDULED FOR SERVICE AT ANTIOCH/DELTA DODGE. THIS MY 3RD DODGE TRUCK SINCE 1996, 1ST ONE WAS GREAT, 2ND HAD REPEATED REAREND ISSUES, 3RD SEEMS TO BE HAVING EXCESSIVE ISSUES ACROSS THE SPECTRUM OF COMPONENTS, I WOULD LIKE HELP IN RESOLVING THESE ISSUES, AS PRESENTLY I STILL VIEW DODGE AS THE LEADER IN CUSTOMER SATISFACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065252March 30, 2004
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
BACK SEATS HAVE NO HEAD RESTRAINTS. CONSUMER IS CONCERNED THAT IF THE VEHICLE IS REAR ENDED PASSENGERS WILL SUSTAIN MAJOR HEAD INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064013March 27, 2004
SUSPENSION:REAR
THE REAR RIGHT TIRE AND ASSEMBLY BROKE OFF MY 2002 DODGE RAM WHILE MY WIFE AND CHILDREN WERE ON THE FREEWAY. THIS CAUSED THE VEHICLE TO ROLLOVER. APPARENTLY A PROBLEM WITH THE AXLE. I UNDERSTAND THERE HAS BEEN A RECALL FOR A WEAK WELD ON THE REAR AXLE BRACKET. I NEVER GOT SUCH RECALL ON MY VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10063854March 25, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLOWER MAKING BUZZING NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062174March 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PASSENGER SIDE BALL JOINT BROKE APART AT 50,000 MILES, WITH LOSS OF CONTROL OF VEHICLE, ESPECIALLY ON GRAVEL ROAD AND WHILE BRAKING....REPLACED AT MY EXPENSE, NOW LESS THAN ONE MONTH LATER, THE DRIVER SIDE BALL JOINT SEEMS TO BE GOING...THIS TIME WITH A LITTLE BIT MORE WARNING THAN THE LAST TIME....HOPEFULLY, OTHER PEOPLE ARE NOT HAVING THIS PROBLEM AND LOSING CONTROL OF THEIR TRUCK..PLEASE LET ME KNOW 2002 DODGE RAM 4X4 QUAD CAB 1500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061960March 11, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE 2002 RAM 2 WHEEL DRIVE WITH A HIGH OUTPUT TURBO DIESEL. THE CHECK ENGINE LIGHT CAME ON AT 23300 MILE, IT USED 14 GALLONS OF DIELS TO GO 56 MILES. WHEN I TOOK IT TO THE DEALER THEY SAYED THE FUEL INJECTOR PUMP WAS BAD AND IT WILL BE FIXED FREE UNDER WARRANTY. THE ONLY OTHER COMPLAINT IS THAT THE DOORS WHISLE AND IT IS BEING LOOKED AT BY CONSUMER AFFAIRS TO BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061650March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 40 MPH UPPER BALL JOINTS BROKE, CAUSING THE FRONT DRIVER SIDE WHEEL TO SEPARATE FROM THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061065March 1, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLE'S WINDOWS AND WINDSHIELD DEVELOPED FROST WHILE DRIVING IN INCLEMENT WEATHER. FROST STILL EXISTED WHEN DEFROSTER/DEFOGGER SYSTEM WAS ENGAGED. THIS REDUCED THE DRIVER'S VISIBILITY. MANUFACTURER INDICATED TO THE DEALERSHIP THAT THIS WAS DUE TO A PROBLEM WITH THE CIRCULATION SYSTEM THAT COULD NOT BE CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060017February 29, 2004
SUSPENSION:REAR
AT SPEEDS ABOVE 35 MPH THE REAREND OF MY TRUCK HOPS EXCESSIVELY AND CAUSES THE REAR TO SWAY TO THE RIGHT WHEN DRIVING OVER AVERAGE ROAD SURFACES WITH MINOR BUMPS OR IRREGULARITIES IN THE SURFACE. ON NUMEROUS OCCASIONS I HAVE ALMOST LOST CONTROL OF THE TRUCK AND AM VERY CONCERNED TO LEARN THAT OTHER 2002 DODGE RAM 1500 QUAD CAB OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059718February 24, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING AT 30 MPH CONSUMER HEARD A KNOCKING NOISE COMING FROM THE REAR. VEHICLE WAS TAKEN TO THE DEALER, WHO FOUND THAT THE DIFFERENTIAL FLUID NEEDED CHANGING. DEALER CHANGED THE FLUID AND CHARGED THE CONSUMER FOR THE WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058858February 24, 2004
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN, STEERING:RACK AND PINION
CURRENTLY OWN A 2002 DODGE RAM QUAD CAB. I HAVE HAD NUMEROUS PROBLEMS WITH MY TRUCK. I MYSELF HAVE ALSO EXPERIENCED THE SAME PROBLEMS WITH THE TRANSMISSION JERKING AS WELL AS THE VEHICLE COMPLETELY SHUTTING OFF WHEN IDLING (AND NOT EVEN AT LONG PERIODS OF TIME). AT TIMES WHEN PUTTING INTO REVERSE, THE VEHICLE WILL NOT MOVE AT ALL AND I HAVE TO COMPLETELY SHUT OFF THE TRUCK AND RESTART IT TO GET IT TO MOVE. I HAVEN'T HAD IT REPORTED AT THE DEALER YET BECAUSE THEY WILL BE UNABLE TO DUPLICATE. JUST NOTICED A PROBLEM WITH MY REAR TAILLIGHTS. AT DIFFERENT TIMES, DIFFERENT BULBS WOULD SEEM TO GO OUT CAUSING THE "LAMP OUT" INDICATOR LAMP TO ILLUMINATE. WHEN I WENT TO CHANGE THE BULB MYSELF (CAUSE BULBS ARE NOT WARRANTY), I FOUND THAT THE SOCKETS WERE CAUSING THE BULB HOUSING TO MELT INSIDE THE SOCKETS AS WELL AS ON THE BULBS. I TOOK IT TO THE DEALER AND THEY ONLY REPLACED ONE SIDE BECAUSE THE OTHER THEY DID NOT HAVE IN STOCK, YET THEY DID NOT EVEN BOTHER ORDERING THE OTHER SIDE. I HAVE ALREADY HAD MY RACK & PINION REPLACED BECAUSE IT WAS LEAKING AND ALSO HAVE HAD TO HAVE MY TCM AND PCM REPROGRAMED BECAUSE THEY WERE CAUSING MY CHECK ENGINE LIGHT TO COME ON AS WELL AS MAKING MY AIR CONDITIONING INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055827February 24, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE CONSUMER WAS UNABLE TO GET THE WINDOWS TO REMAIN DEFROSTED. THIS CAUSED POOR VISIBILITY AND UNSAFE DRIVING CONDITIONS. THE DEALER INDICATED THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055849February 24, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE'S TIE RODS AND BALL JOINTS EXPERIENCED PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061127February 23, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE CONSUMER STATED THAT THE LEFT-SIDE REARVIEW MIRROR WAS DEFECTIVE. *LA THE LEFT SIDE REAR MIRROR WAS POSITIONED INCORRECTLY WHICH CAUSED THE CONSUMER TO BE REAR ENDED BY A TRACTOR TRAILER. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10058449February 19, 2004
ELECTRICAL SYSTEM
VEHICLE STALLED WHEN MAKING LEFT TURNS AND/OR BRAKING. THIS RESULTED IN LOSES OF POWER STEERING AND BRAKES. TOOK VEHICLE TO DEALER, AND MECHANIC PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052054February 19, 2004
STEERING:COLUMN
WHEN DRIVING AT AN UNDETERMINED SPEED STEERING WHEEL FAILED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND HIT ANOTHER VEHICLE GOING 50 MPH. CONSUMER TOWED THE VEHICLE TO DEALER, AND MECHANIC INFORMED THE CONSUMER THAT THE STEERING COLUMN BOLT SNAPPED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10046050February 19, 2004
SUSPENSION
WHILE DRIVING OVER 60 MPH OR WHEN THE VEHICLE HIT A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK VIOLENTLY, WHICH MADE IT VERY DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE.*AK THE DEALER REPLACED THE STEERING STABILIZER AND THE TRACK BAR UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057798February 10, 2004
ENGINE AND ENGINE COOLING
VEHICLE IDLES ROUGHLY. DEALER IS AWARE OF THE PROBLEM, BUT HAS NOT RESOLVED THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057765February 9, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING AT 5 MPH TRANSFER CASE KICKED THE VEHICLE INTO NEUTRAL. VEHICLE SLID DOWN A STEEP INCLINE. CONSUMER CONTACTED DEALER, WHO INFORMED THE CONSUMER IT WOULD BE THREE WEEKS BEFORE THE VEHICLE COULD BE SEEN. MANUFACTURER WAS NOT AWARE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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