Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10129238July 18, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:MANUAL TRANSMISSION
DT: 2002 DODGE RAM 2500 HD QUAD CAB 4 WHEEL DRIVE SLT. THE TRUCK HAS BEEN IN THE REPAIR SHOP AT LEAST 15 TIMES FOR NOT HAVING ANY POWER. THIS HAPPENED MAINLY WHEN TOWING A TRAILER. PRIOR TO PURCHASING THE TRUCK THE DEALER REPLACED THE FUEL INJECTION PUMP AND FUEL PUMP. THEY HAVE BEEN REPLACED 3 TIMES LAST YEAR. THE DEALER SAID THAT TRANSMISSION WAS NOT PROGRAMMED FOR THE SIZE TIRES THAT WERE ON THE VEHICLE. ALSO, TURBO- CHARGER WAS BAD, AND THEY REPLACED IT, BUT, IT DID NOT WORK. TOOK BACK VEHICLE O DEALER, AND THEY REPLACED ALL PARTS AGAIN. THE LAST TIME THAT CONSUMER TOOK VEHICLE TO DEALER, THE DEALER STATED THERE WAS NOTHING ELSE TO BE DONE. THIS VEHICLE HAS A 5.9 LITER HO CUMMINGS ENGINE, TURBO DIESEL, MANUAL TRANSMISSION. THE TRUCK HAS NO POWER WHEN PULLING A TRAILER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128278July 11, 2005
STEERING
DT: CONTACT STATES: WHEN WATER IS SPLASHED UNDER THE UNDER CARRIAGE OF HIS TRUCK, THE STEERING GOES OUT. HE CANNOT TURN THE STEERING WHEEL AT ALL. HE SAYS HE IS GOING APPROX. 25-30 MPH WHEN IT HAPPENS. IT HAS HAPPENED TWICE WHEN IT HAS BEEN RAINING. THE DEALER SAID THAT THEY WOULD LOOK AT BUT AT THE CONSUMER'S COST. THE MANUFACTURER TOLD HIM THE SAME THING. THE CONSUMER SAYS THE WARRANTY HAS RUN OUT. THE CONSUMER SAYS HE DOES NOT KNOW EXACTLY WHERE THE WATER IS SPLASHING, JUST THE UNDER CARRIAGE OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121697July 8, 2005
ENGINE AND ENGINE COOLING
DT: WHEN THE VEHICLE WAS IN MOTION IT WOULD STALL AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY ASKED THE CONSUMER WHAT DID SHE WANT THEM TO DO ABOUT IT AND THAT THEY COULD NOT FIX THE PROBLEM. THE CONSUMER WAS INSTRUCTED TO THE VEHICLE HOME. THE CONSUMER REPORTED TO THE DEALER AT LEAST 4 TIMES AND RECEIVED THE SAME ANSWER EACH TIME. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127775July 7, 2005
AIR BAGS:FRONTAL
ON JUNE 4TH,2005 MY WIFE HAD AN ACCIDENT IN A 2002 DODGE PICKUP. ON HER WAY TO WORK SHE WAS DRIVEING AROUND 45 MILES AN HOUR. UNTIL A CAT RAN IN FRONT OF HER BY REFLAX SHE TRIED TO AVIOD THE CAT SO SHE SWERVED TO THE RIGHT AND STRUCK A MAILBOX THEN SHE SWERVED TO THE LEFT TRYING TO GIAN CONTROL OF THE TRUCK. THEN WHILE TRYING TO GIAN CONTROL SWERVED BACK TO THE RIGHT GOING OVER A DITCH AND ENTERING PRIVATE PROPERTY. THEN SHE STRUCK A PINE TREE WHICH ALSO STRUCK SOME POWER LINES. WHEN SHE CRASHED INTO THE PINE TREE THE AIRBAGS DIDN'T DEPLOY ALSO THE SEAT BELT DIDN'T LOCK ETHIER. MY WIFE HIT THE STEERING WHEEL WITH THE CHEST AND HER ELBOWS. AGTER SHE HIT THE STEERING WHEEL SHE BOUNCED BACK TOTHE SET WHICH CAUSED HER NECK PIAN AND LEFT SOULDER AND HER LEFT SIDE OF HER LOWER BACK. WHICH LEAD TO HER DAMAGEING HER LOWER BACK SHE WAS ALSO TAKEN TO THE EMERGNCY ROOM BY AN AMBULANCE. THEN I CALLED CHRYSLER ON JUNE 6TH 2005 THEY ASKED ME FOR MY VIN NUMBER OF MY TRUCK. THEN THEY LIED TO ME ABOUT CALLING, SENDING A LETTER,SEND A FAX TO THE BODYSHOP WHERE MY TRUCK AT, AND EACH TIME I CALLED THEY ALWAYS CHANGE INFOMATION AND THEY HAVEN'T TOLD ANYTHING REGARDING TO MY TRUCK. OLD PARTS ARE STILL AVAILABLE. THIS THE REFERENCE NUMBER 137455235 THE REPORT NUMBER FROM THE STATE TROOPER IS FHPA05FF024427.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127558July 5, 2005
POWER TRAIN, EQUIPMENT:MECHANICAL
EVERYTHING BAD ON MY 2002 RAM 4WD. I HAVE HAD NEW BEARINGS IN MY TRUCK,RADIATOR 2X,FRON AXLES 3X,REAR AXLES 2X, NEW ENGINE, POWER STEERING HOSES 2X, I HATE THS TRUCK I WILL NEVER OEN A DODGE AGAIN... I HAVE ALREADY TOLD ALOT OF PEOPLE NOT TO BUY A DODGE. DRIVING DOWN THE ROAD AT 55 MPH AND THE REAR END LOCKS UP... THEY PUT THE WRONG FLUID IN IT FROM THE FACTORY AND BURNT IT UP! ITS ONY 3 YEARS OLD AND I GOT IT IN NOV OF 2002.... I HAVE PUT 4 SETS OF FRONT AND REAR BRAKES ON IT SINCE I HAVE HAD IT! I TOOK IT IN TO BE FIXED EVERYTIME AND IT HAPPINS AGAIN WITH IN 6 MONTHS! LAST DODGE I WILL OWN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131334June 29, 2005
TIRES, SEATS:FRONT ASSEMBLY:POWER ADJUST, SEAT BELTS
2002 DODGE RAM FRONT SEAT BELT IS BROKEN AND THE TIRES ARE DEVELOPING PROBLEMS.*MR THE POWER SEAT WAS BROKEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127023June 29, 2005
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
VEHICLE HAS HAD TO HAVE UNIVERSAL JOINTS REPLACED THREE TIMES. EACH TIME, DEALER INDICATED THAT THIS WAS A KNOWN PROBLEM AND THAT THERE SEEMS TO BE SOME DEFECTIVE PARTS OUT THERE. THEY INDICATED THAT IF THEY ARE NOT REPLACED IN A TIMELY FASHION, THEN DAMAGE COULD OCCUR TO THE DRIVE SHAFT. PROBLEM IS NOTICED WHEN VEHICLE IS MOVED FROM A STOPPED POSITION. THERE IS A METAL-ON-METAL KNOCKING SOUND HEARD FROM UNDER THE VEHICLE (AND FELT). IT HAPPENS ONE TIME DURING INITIAL ACCELERATION. SOMETIMES FELT WHILE SHIFTING GEARS AS WELL. VEHICLE PURCHASED APRIL 2002. FIRST REPLACEMENT WAS 06/24/03 AT 33,716 MILES SECOND REPLACEMENT WAS 04/01/04 AT 54,257 MILES THIRD REPLACEMENT WAS 07/14/04 AT 62,636 MILES. I NOW HAVE 84,000 MILES AND IT LOOKS LIKE IT IS HAPPENING AGAIN. THE VEHICLE IS OUT OF WARRANTY AND I AM SURE I AM GOING TO GET SOAKED BY DODGE FOR THIS ONE. I HAVE HAD MANY PROBLEMS LIKE THIS WITH THE VEHICLE AND POOR DODGE SERVICE HAS CAUSED THE PROBLEMS. IN THE PAST I KEPT TELLING THEM SOMETHING WAS WRONG WITH THE SUSPENSION. WHEN THEY FOUND NOTHING WRONG WITH THE SUSPENSION, THEY COULD HAVE LOOKED A BIT FURTHER BUT THEY DID NOT... IT ENDED UP COSTING ME 2 NEW TIRES (THE OLD TIRES ONLY HAD 20K ON THEM AND WERE WORN BEYOND BELIEF). IT WAS AN ALIGNMENT ISSUE. THE DEALERSHIP IN QUESTION IS STETLER DODGE IN YORK, PA. I HAD A BLOWER MOTOR PROBLEM IN THE PAST THEY IGNORED (TURNED OUT TO BE A RECALL ITEM), BAD AMPLIFIER, BRAKE PROBLEMS AND THE VEHICLE FLOATS ALL OVER THE PLACE WHEN HITTING LITTLE BUMPS. HARD TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126590June 26, 2005
POWER TRAIN:DRIVELINE:DRIVESHAFT
MY 2002 DODGE PICKUP DEVELOPED A BUZZING/RATTLE WHILE DRIVING.I FIRST THOUGHT IT TO BE AN EXHAUST SYSTEM FAILURE.IT TURNED OUT TO THE DRIVE SHAFT.MY TRUCK ONLY HAS 75,000 MILES ON IT,AND HAS NEVER BEEN IN AN ACCIDENT.THE DEALER TECHS SAY THE INNER SHAFT FAILED.I STILL HAVE THE OLD PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126388June 23, 2005
FUEL SYSTEM, DIESEL, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I RECENTLY EXPERIENCED THIS WHILE I DRIVING WITH TRAILER IN TOW AND HAD LOSS OF POWER. BEING FOLLOWED BY TRAFFIC I WAS UNABLE TO ACCELERATE UP THE HILL. I HAVE ALSO EXPERIENCED PROBLEMS WHEN TURNING INTO TRAFFIC THE LOSS OF POWER AND UNABLE TO ACCELERATE HAS CAUSED OTHER DRIVERS TO PERFORM DRASTIC BRAKING AND MANEUVERING TO AVOID COLLISIONS. WHAT HAPPENS IS THE ENGINE DOES NOT RESPOND TO THE FUEL PEDAL INPUT. I HAVE CHECKED THE CODES ON THE DODGE RAM 2500 EQUIPPED WITH THE 5.9L CUMMINS TURBO DIESEL AND HAVE FOUND A P0216 CODE INDICATING THE BOSCH VP44 INJECTION PUMP IS NOT COMMUNICATING WITH THE ECM. THERE APPEARS TO BE A DEFECT IN THE VP44 COMPUTER TALKING WITH THE ECM. THIS WAS NOT THE FIRST TIME THE "DEAD PEDAL" ISSUE OCCURRED. THIS FIRST STARTED AROUND 36000 MILES AFTER A LONG HIGHWAY TRIP COMING TO A STOP AFTER WHICH THE ENGINE STAYED AT IDLE AND WOULD NOT ACCELERATE. CURRENTLY IT HAS BECOME MORE CONSISTENT. I HAVE NOTICED THAT THIS OCCURS WHEN THE WEATHER CHANGES DRASTICALLY OR THE ENGINE HAS BEEN WORKED AND IS HOT. I AM STARTING TO BELIEVE THAT THE COMPUTER MOUNTED ON THE VP44 IS LOSING CONNECTIVITY DUE TO THE COMPUTERS SUSCEPTIBILITY TO EXTREME TEMPERATURES. I HAVE RESEARCHED FAILURES CONCERNING THE VP44 AND HAVE NOTED THAT ON THE CUMMINS ISB ENGINE THERE HAVE BEEN MANY FAILURES OF THIS INTEGRAL ENGINE COMPONENT. THIS ENGINE IS FOUND IN MANY OTHER APPLICATIONS SUCH AS SCHOOL BUSES, RV'S, AND LIGHT DUTY TRUCK APPLICATIONS. AFTER RESEARCHING THE MULTIPLE FAILURES THE MAJORITY OF THE FIXES FOR THIS ISSUE HAS BEEN TO REPLACE THE VP44 INJECTION PUMP. I WOULD ENCOURAGE THE NHTSA TO INVESTIGATE SAID ISSUES AND TAKE APPROPRIATE ACTION TO REMEDY THE FAULTY EQUIPMENT ON THIS ENGINE. THIS IS A SIGNIFICANT SAFETY CONCERN WHICH NEEDS TO BE RESOLVED DUE THE ENGINES APPLICATIONS IN SCHOOL BUSES, RV'S AND LIGHT DUTY TRUCKS. -REGARDS CHAD MCKINNEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125963June 20, 2005
STRUCTURE:BODY:DOOR
I BOUGHT MY DODGE RAM 2500 4X4 YEAR OF MFR.2002 WITH 32000 MILES.I HAVE OWNED THIS TRUCK FOR JUST ABOUT A YEAR I NOW HAVE 47000 MILES.WHAT I HAVE NOTICED IS THE LOWER INSIDE EDGE OF MY DOORS ARE SHOWING SIGHNS OF RUST,TO THE POINT THAT RUST PITS ARE SHOWING THROUGH THE OUTSIDE FINISH.MY MANAUL SAYS BODY IS WARRANTED FOR FIVE YEARS OR 100,000 MILES.I NEED ADVICE ON HOW TO HANDLE THIS WHEN I CALL THE LOCAL DELARSHIPS THEY ASK IF I AM THE ORIGINAL OWNER AND IF I BOUGHT FROM THEM.I HAVE GOTTEN TWO ESTIMATES #1 FOR $750.00 #2 FOR $1492.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125119June 13, 2005
UNKNOWN OR OTHER
THE DASH IN MY 2002 RAM 1500 HAS TWO CRACKS IN IT. BOTH AT LEAST 10 INCHES LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124413June 7, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CLUNCKING NOISE UNDER HOOD. LEFT UPPER CONTROL ARM AND BALL JOINT. THIS TRUCK HAS ONLY 55,000 NO OFF ROADING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120672June 7, 2005
SEATS
DT: IN THE DRIVERS SEAT ABOUT 3 INCHES FROM THE LEFT EDGE OF SEAT AROUND WAIST HIGH HAS A PIECE OF PLASTIC THAT STICKS IN THE DRIVERS BACK. IT HAS WORN OUT THE FOAM RUBBER AND THE SEAT COVER. DEALER SAYS IT WILL COST CALLER TO FIX IT. MANUFACTURER WILL NOT DO ANYTHING TO HELP. *NM *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124383June 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY DODGE 2500 QUAD CAB TRUCK WITH CUMMINS ENGINE HAS SUFFERED IT SECOND TRANSMISSION FAILURE IN 14 MONTHS. IT IS STILL UNDER WARRANTY, AND THE DEALERHIP WILL FIX, HOWEVER THIS LEVEL OF FAILURE IS EXTREEME FOR A NEW VEHICLE. THE CURRENT FAILURE FEELS LIKE THE AUTO TRANSMISSION LOCK UP WILL NOT DIS-ENGAGE WHEN COMMING TO A STOP. EXTREEME BRAKE PRESSURE IS REQUIRED TO KEEP TRUCK FROM BOLTING AT STOP LIGHTS. MY TRUCK IS STOCK. I BELIEVE THE TRANMISSION MUST HAVE A SERIOUS DEFECT. I AM WORRIED THAT THE WARRANTY WILL SOON EXPIRE, AND I WILL BE FACED WITH HUGE REPAIR BILLS ON THIS BASICALLY NEW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123731June 1, 2005
ENGINE AND ENGINE COOLING
AT 42000 MILES THE OIL PRESSURE GAUGE STARTED DROPPING AT THE TOP OF A HILL. IN LESS THEN A MINUTES THE TRUCK SHUT ITSELF DOWN. I DRIFTED DOWN THE HILL AND TRIED TO START IT. THERE WAS NO RESPONSE. I CALLED THE DEALER AND HAD IT TOWED. THEY REQUESTED ALL RECEIPTS FOR OIL CHANGES AND ORDERED A NEW ENGINE. THEY HAD SAID THAT THIER MECHANIC PUT A BREAKER BAR ON IT AND COULDN'T MOVE THE ENGINE. IT HAD SEIZED. WHEN THE NEW ENGINE ARRIVED A WEEK LATER THE MECHANIC WENT OUT TO PULL IT IN TO SWAP ENGINES. HE FORGOT AND TRIED TO START IT AND IT STARTED RIGHT UP. THEY CALLED ME AND TOLD ME TO PICK IT UP THAT THERE WAS NOTHING WRONG WITH IT. AT 52000 MILES MY ENGINE BEGAN KNOCKING. I TOOK IT TO THE DEALERSHIP GARAGE. BEFORE EVEN TOUCHING THE VEHICLE THE GARAGE REQUISTED ALL OIL CHANGE RECEIPTS. WHICH I SUPPLIED TO THEM. AFTER REMOVING THE OIL PAN THE SERVICE MANAGER INFORMED ME THAT THERE WERE PIECES OF BEARINGS IN THE OIL PAN AND THAT THE ENGINE HAD TO BE REPLACED FOR "AROUND" $5200. HE THEN STATED THAT MY EXTENDED WARRANTY WOULD NOT COVER IT DUE TO SLUDGE IN THE BOTTOM OF THE OIL PAN. HE BELIEVED THE OIL TO BE CHANGED "INCORRECTLY".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124768May 31, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER IS REQUESTING REIMBURSEMENT FOR THE SIDE VIEW MIRROR HE REPLACED ON THE 2002 DODGE RAM 1500.*MR THE CONSUMER RECEIVED A RECALL NOTICE FOR THE SIDE VIEW MIRROR RECALL#03V077000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121885May 23, 2005
EQUIPMENT
CD/CASSETTE CLOCK RADIO - CLOCK GAINS TIME; MUST BE RESET ONCE EVEY 2 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121102May 16, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THE CONSUMER OWNS A 2002 DODGE RAM. THE CONSUMER SAYS THAT AT ABOUT 50,000 MILES HE STARTED HAVING PROBLEMS WITH HIS UPPER BALL JOINT. THE UPPER BALL JOINT ON THE PASSENGER SIDE COMPLETELY WENT OUT. HE CONTACTED THE DEALER AND THE DEALER SAID THAT THEY HAD SEVERAL HUNDRED IN BACK ORDER RIGHT NOW. THE CONSUMER HAS TROUBLE DRIVING THE VEHICLE SO HE TOOK IT TO THE DEALER AND THE DEALER SAID THAT IT WAS HIS BALL JOINT AND IT WAS ONE OF THE WORST BALL JOINTS THAT HE HAS EVER SEEN. THE CONSUMER IS NOT DRIVING THE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120171May 7, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
2002 DODGE RAM 1500. WHEN SWITCHING FROM DEFROST VENT TO PANEL VENT, THE PANEL VENT DID NOT WORK. VENTING WENT TO FLOOR. DAIMLER-CHRYSLER, I FIND, ISSUED REPAIR BULLETINS FOR THIS PROBLEM IN SPRING OF 2002, YET NO RECALL. MY REPAIR COSTS ARE ESTIMATED AT 800 DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119626May 3, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A 20002 DODGE TRUCK WITH 48000 NEEDED UPPER BALL JOINTS, THIS WAS DISCOVERED WHILE DRIVING DOWN THE HIGHWAY WHEN THE PASSENGER SIDE RIGHT FRONT WHEEL NEARLY CAME OFF. THE CONSUMER FIRST THOUGHT IT WAS A WAS LOOSE LUG NUT BUT UPON INSPECTION THE NUTS WERE TIGHT, BUT THE BALL JOINT WAS WORN AND LOOSE. THIS WAS THE FIRST INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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