Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10481404October 22, 2012
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. AFTER THE REPAIRS, THE CONTACT WAS REVERSING FROM A PARKING SPACE WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL POP. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FACING IN THE OPPOSITE DIRECTION OF THE PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIE ROD ASSEMBLY HAD FAILED. THE VEHICLE WAS SERVICED FOR THE SECOND TIME PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE VEHICLE INITIALLY BEING REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS 38,791 AND THE CURRENT MILEAGE WAS 39,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481474October 22, 2012
VISIBILITY/WIPER
MY 2009 DODGE RAM WINDSHIELD BECAME REAL FOGGY WHILE I WAS DRIVING AT A SPEED OF 56MPH AND WHEN I ATTEMPTED TO TURN ON THE DEFROST/DEFOGGER NOTHING HAPPEN. SO I APPLIED THE BRAKES AND MOVE TO THE SHOULDER OF THE ROAD SAFELY THAT TIME THANKS THE ALMIGHTY. THIS COULD BE DEADLY AND I AM GLAD I WAS DRIVING ANDNOTONE OF THE CHILDREN NOR MY WIFE. PLEASE RECALL ALL 2009 DODGE RAM PICKUPS AND REPLACE THE MANUAL CLIMATE VALVE MOTOR AND SENSORS IF NEEDED, I BEG DODGE TO MAKE OUR VEHICLES SAFER. THANK YOU!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479739October 11, 2012
SUSPENSION
THE LEFT REAR SHOCK IS LEAKING AND MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479352October 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE REAR AXLE LOCKED FOR ABOUT THREE SECONDS AND THEN RELEASE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES WHILE THE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO KEPT THE VEHICLE FOR OVER A MONTH AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,824 AND THE CURRENT MILEAGE WAS 30,865.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478884October 6, 2012
STRUCTURE
DASH CRACKED ON BOTH SIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478724October 5, 2012
POWER TRAIN
MY TRUCK STARTED MAKING A NOISE IN THE DRIVE SHAFT AREA, ON MY WAY HOME AS I WAS TURNING OFF THE HIGHWAY AND MY SPEED LOWERED, I FELT SOMETHING DROP AND TRUCK JERKED AND SOMETHING WAS DRAGGING. I IMMEDIATELY PULLED OF ROAD AND PUT VEHICLE IN PARK AT WHICH TIME IT GAVE A SMALL JERK. ONCE I GOT OUT OF THE VEHICLE AND LOOKED UNDER IT I COULD SEE THE DRIVESHAFT LAYING ON THE GROUND. THE REAR DIFFERENTIAL PINION NUT HAD CAME OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476923September 24, 2012
POWER TRAIN
AFTER JUST GETTING OFF THE FREEWAY. I WAS DRIVING ALONG GOING ABOUT 30 MPH, WHEN I HEARD THIS NOISE COMING FROM THE REAREND OF MY VEHICLE. I PULLED OF THE ROAD AND NOTICED LITTLE DROPS OF OIL LEAKING FROM THE RACK AND PINION AREA. I GOT BACK IN MY TRUCK TO GO HOME AND NEXT THING I NOTICED THE REAREND OF MY TRUCK LOCKED UP AND THE DRIVELINE FELL OFF. I HAD MY TRUCK TOWED TO MIDWAY CHRYSLER IN POSTFALLS IDAHO. IT TOOK OVER 2 WEEKS FOR THEM TO FIX EVERYTHING. ON THE WAY HOME I WAS ON THE FREEWAY AND NOTICED THE REAREND WAS SHAKING AND VIBRATING. I TOOK IT BACK AND THEY NOTICED THEY PUT THE OLD DRIVELINE BACK ON INSTEAD OF THE NEW ONE THEY ORDERED FOR MY TRUCK. I HAD THEM REPLACE THE PINION SEAL ON THE TRUCK, BECAUSE IT WAS LEAKING OIL AGAIN AFTER ALL THAT SHAKING. THE ONLY THING THEY COULD SAY WAS SORRY, THINGS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476540September 20, 2012
WHEELS, TIRES
WENT TO CHECK AIR PRESSURE IN TIRES. WHILE UNSCREWING THE PLASTIC VALVE STEM CAP ON ONE OF THE FRONT TIRES, THE METAL VALVE STEM SHEARED OFF IN MY HAND. THE POINT OF SHEARING WAS ABOUT MID WAY DOWN THE METAL VALVE STEM. THE SHEARING OCCURRED CIRCUMFERENTIALLY IN A SMOOTH EVEN PLANE. THERE IS NO EVIDENCE OF MECHANICAL/PHYSICAL DAMAGE TO THE VALVE STEM FROM HITTING A CURB, ETC. I DID NOT EXERT LATERAL PRESSURE ON THE STEM, I JUST TWISTED THE PLASTIC CAP WITH MY FINGERS. THE STEM WAS ON A TIRE SENSOR UNIT WITH LABEL "SCHRADER ELECTRONICS" WITH APPARENT PART NUMBER "8CBFFCB4". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475939September 19, 2012
POWER TRAIN, STEERING, WHEELS
I AM REQUESTING THE NHTSA EXPLORE THE POWER TRAIN ISSUES AFFECTING THE 2009 DODGE RAM 1500. DRIVER WAS ON HIGHWAY DRIVING AT 60MPH WHEN TRUCK STARTING MAKING A WHINING AND GRINDING SOUND WHICH CONTINUED FOR ABOUT 1 MILE BEFORE TRUCK STARTED TO RUN FUNNY . DRIVER SLOWED DOWN AND MOVED TO THE RIGHT LANE WHEN THERE WAS A BIG BANG AND A CLOUD OF BLACK SMOKE CAME FROM BACK END OF TRUCK. AT THE SAME TIME THE REAR END OF THE VEHICLE LOCKED UP AND TRUCK WENT SKIDDING OFF THE ROAD. WHEN DRIVER EXAMINED CAR FOUND THAT THE ENTIRE DRIVE SHAFT ROD AND TRANSFER CASE WERE LAYING UNDERNEATH OF VEHICLE ALONG WITH MULTIPLE OTHER PIECES OF HARDWARE. THE TRANSMISSION WAS ALSO LOCKED UP AND UNABLE TO RELEASE EVEN IN THE NEUTRAL POSITION. WHEN THE DODGE DEALER LOOKED INTO THE INCIDENT THEY STATED A " PIN FELL OUT OF THE DRIVE SHAFT AND BACKED UP INTO THE REAR CAUSING THE PIN TO JAM THE TRANSFER CASE". THIS INCIDENT RESULTED IN A COMPLETE REBUILD OF THE ENTIRE POWER TRAIN SYSTEM. WE WOULD LIKE TO SEE A GUIDE RAIL MADE MANDATORY FOR DODGE VEHICLES AS THIS ROD FALLOUT COULD HAVE RESULTED IN A FLIPPED VEHICLE. FURTHERMORE LESS THAN 4 WEEKS LATER WHILE DRIVING SAME VEHICLE AT 15 MPH THE TRUCK STARTED TO SHAKE VIOLENTLY AND HAD TO BE TOWED BECAUSE OF A SHREDDED BOLT IN THE REAR STABILIZER BAR THAT CONNECTS THE REAR TO THE AXLE. VEHICLE ONCE AGAIN TO DEALER WHO CLAIMS IT IS ALL DUE TO THE INITIAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475774September 18, 2012
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD BANG EMITTED FROM THE OUTSIDE OF THE VEHICLE AND BOTH OF THE REAR TIRES SUDDENLY SEIZED. THE REAR END OF THE VEHICLE BEGAN TO SWAY, WHICH CAUSED THE VEHICLE TO TRAVEL UNCONTROLLABLY. THE CONTACT WAS ABLE TO REGAIN CONTROL AND THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE REAR DIFFERENTIAL WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475241September 12, 2012
POWER TRAIN
HEARD A CLUNKING AND WHINING SOUND WHILE DRIVING. SUDDENLY, I HEARD A LOUD THUD SOUND REALLY LOUD, THE REAR END LOCKED UP AND WHITE SMOKE WAS FILLING UP THE AIR BEHIND MY TRUCK. I HAD TO WAIT FOR A CAR TO PASS. THE POUNDING BECAME SUPER LOUD. I WAS IN THE FAST LANE AND THE TRUCK JERKED, I TRIED MERGING TO THE RIGHT LANE AND AS I DID THAT, I COULD BARELY CONTROL MY STEERING WHEEL. MY TRUCK STARTED TO SLIDE SIDEWAYS DOWN THE HIGHWAY. LATER, ONCE THE TRUCK STOPPED SIDEWAYS ON THE HIGHWAY APPROXIMATELY 150 FT, I REALIZED THE LOUD THUD WAS MY DRIVE SHAFT, IT DISCONNECTED FROM THE REAR DIFFERENTIAL AND HIT THE GROUND. THE TRUCK ALMOST FLIPPED OVER AND I WAS ON A BRIDGE. MY TRUCK WAS THEN PUSHED BY A HIGHWAY PATROL CAR OUT OF TRAFFIC AND LATER ONTO A TOW TRUCK BECAUSE IT COULD NOT BE MOVED. THE DRIVE SHAFT WAS LAYING ON THE GROUND. OIL WAS POURING OUT OF REAR DIFFERENTIAL. (PICS AVAILABLE) ONCE AT THE DODGE DEALER, I WAS TOLD THAT THE PIN IN THE DRIVE SHAFT HAD FALLEN OFF AND A LARGE PORTION OF IT WAS NOT THERE ANYMORE (PROBABLY STILL ON THE HIGHWAY). ONCE THAT BROKE OFF APPARENTLY IT STUCK IN THE REAR AXLE WHICH LOCKED UP MY BACK TIRES. AT FIRST THEY ASKED ME IF I HAD A REAR DIFFERENTIAL CHECK UP LATELY. I EXPLAINED THAT THEY SERVICED MY CAR LAST AND WOULD BE THE ONES TO KNOW IF IT NEEDED IT. THEN I DID RESEARCH AND FOUND SO MANY OTHERS WITH SAME TRUCK AND SAME EXACT PROBLEM. IT WAS SCARY AND GLAD I DIDN'T HAVE MY FAMILY IN THE CAR WHEN IT HAPPENED. MY LOWER BACK IS STILL IN MAJOR PAIN, I HAD TO GO TO AN ORTHOPEDIC SURGEON AND NOW ON 3 DIFFERENT PAIN MEDS- AND OUT OF WORK. WHAT A MESS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474128September 6, 2012
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIE ROD DID NOT NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN AUTO BODY SHOP FOR A PAINT JOB, WHO NOTIFIED HIM THAT THE TIE ROD BROKE AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO REIMBURSE THE CONTACT FOR THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473147August 31, 2012
POWER TRAIN
WHILE DRIVING THE REAR END LOCKED UP AND DRVIE SHAFT CAME UNATTACHED FROM REAR END. VEHICLE WAS NOT ABLE TO ROLL AND WAS TOWED TO DEALER FOR EVALUATION. AFTER INITIAL EVALUATION FROM DEALER OTHER ISUES NOTED WERE AT LEAST THE TRANSFER CASE WAS DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472550August 27, 2012
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500 EQUIPPED WITH A SCHRODER ELECTRONICS VALVE STEM (N/A) MODEL NUMBER CB583AB (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THE REAR DRIVER'S SIDE TIRE WAS COMPLETELY DEFLATED. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS THEN TAKEN TO A TIRE CENTER AND THE TECHNICIAN STATED THE ALUMINUM VALVE STEM EXHIBITED A HOLE WITH SEVERE CORROSION. THE VALVE STEMS WERE REPLACED ON THREE DIFFERENT TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470643August 14, 2012
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 4500. THE CONTACT WAS TRAVELING 4 MPH WHEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED WAS TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE FRONT DRIVER'S SIDE TIE ROD HAD DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT A RECALL APPLIED TO THE CONTACT'S VIN UNDER NHTSA CAMPAIGN ID NUMBER:10V657000(STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT WAS REPAIRED ONE YEAR PRIOR TO THE RECENT FAILURE. THE MANUFACTURER OFFERED TO MAKE THE RECALL REPAIRS ON THE VEHICLE FOR A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470312August 12, 2012
ENGINE
I PULLED INTO WORK AND SHUT MY TRUCK OFF, BUT THE ENGINE DID NOT TURN OFF. THE TRUCK WAS IN PARK AND THE KEY TO THE TRUCK WAS IN MY HAND AND THE ENGINE CONTINUED TO RUN. I PULLED THE BATTERY TERMINALS OFF THE BATTERY AND THE TRUCK CONTINUED TO RUN. THE TRUCK RAN WHILE I WAS IN WORK WITHOUT THE KEY IN THE IGNITION AND THE BATTERY TERMINALS DISCONNECTED. WHEN I WAS DONE AT WORK THE TRUCK WAS STILL RUNNING IN THE PARKING LOT. I DROVE THE TRUCK HOME DISCONNECTED THE BATTERY TERMINALS AGAIN AND BEGAN PULLING FUSES OUT OF THE FUSE BOX ONE BY ONE UNTIL THE TRUCK FINALLY SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469969August 9, 2012
STEERING:RACK AND PINION:PINION SHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I WAS SITTING AT A RED STOP LIGHT. WHEN THE LIGHT TURNED GREEN I RELEASED MY FOOT FROM THE BRAKE AND PUT MY FOOT ON THE GAS PEDAL. AT THAT TIME I HEARD A LOUD BOOM AND THE TRUCK SHOOK AS IF WE WERE HIT FROM BEHIND. WE WERE NOT HIT. THE TRUCK WOULD RUN, BUT WOULD NOT DRIVE WHEN IT WAS IN GEAR. MY TRUCK WAS TOWED TO THE LOCAL DEALERSHIP AND IT WAS DETERMINE THE REAR PINION SHAFT SNAPPED IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469548August 7, 2012
POWER TRAIN
I HEARD A WHINING SOUND WHILE DRIVING ABOUT 40MPH, DECIDED TO GET OFF BUSY STREET TO INVESTIGATE. AS I APPROACHED THE TURN LANE (SLOWING TO ABOUT 5MPH) THE REAR END LOCKED UP. I HEARD A LOT OF RATTLING AND THEN A KERPLUNK AS SMOKE STARTED COMING FROM UNDERNEATH THE TRUCK. THE "KERPLUNK" WAS MY DRIVE SHAFT, IT DISCONNECTED FROM THE REAR DIFFERENTIAL AND HIT THE GROUND. MY TRUCK HAD TO BE DRAGGED OUT OF TRAFFIC AND ONTO A TOW TRUCK. I DON'T KNOW WHAT CAUSED THE FAILURE BUT IT WAS SCARY. IM GLAD I WAS NOT ON THE HIGHWAY, ESPECIALLY BECAUSE MY 3 YR AND MY 1 YR GIRLS WERE WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469407August 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH HE BEGAN TO BECOME VERY SLEEPY. THE CONTACT HAD TO PULL OVER AND TAKE A WALK TO WAKE HIMSELF UP. THE CONTACT SMELLED EXHAUST FUMES WHEN HE RE-ENTERED THE VEHICLE. THE DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE BOLTS ON THE MANIFOLD HAD BROKEN AND THE FAILURE WAS COMMON. AS A PRECAUTION, THE CONTACT CONSULTED WITH ANOTHER DEALER AND WAS GIVEN THE SAME ANSWER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469238August 5, 2012
SUSPENSION, STEERING, STEERING:LINKAGES:TIE ROD ASSEMBLY
HI, I TOOK MY TRUCK TO SEARS TO HAVE THE TIRES ROTATED AND THE STEERING CHECKED BECAUSE I HAD STARTED TO FEEL CROW HOPPING WHEN MAKING SLOW TURNS. WHEN THEY REMOVED THE FRONT TIRES THEY CHECKED TO FIND WHAT WAS CREATING THE CROW HOPPING AS I HAD REQUESTED. THEY FOUND THAT THE CV JOINT ON THE DRIVERS SIDE WAS NOT WORKING AS IT SHOULD, AND UPON REMOVING IT THEY ALSO FOUND THAT THE BALL JOINTS WERE BAD. AT THIS POINT I HAD SEARS DO THE WORK BECAUSE OF SAFETY CONCERNS. THEY REPAIRED THE PROBLEM AND SO FAR THE CROW HOPPING SEEMS TO HAVE GONE AWAY.I NOW UNDERSTAND THAT THERE HAS BEEN A NHTSA CAMPAIGN ID#11V350000 . I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW ,BUT HAVE NEVER GOTTEN A RECALL NOTICE ON THIS PROBLEM. I HAVE CONTACTED DODGE AND TALKED TO CUSTOMER SERVICE ABOUT RE-IMBURSMENT AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE PARTS REPLACED WHERE NOT MOPAR AND POSSIBLY BECAUSE THE WORK WAS NOT DONE AT DODGE. I THINK THIS IS NOT RIGHT BECAUSE I DID NOT GET A NOTICE AND I WAS NOT TAKING THE TRUCK UNTIL IT WAS SAFE TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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