Dodge Ram Complaints (2002)
1,381 consumer complaints on file.
- #10153672March 24, 2006ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILURE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153284March 21, 2006STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING LEAKING, I HAD IT IN TO BE REPARED ONCE ALREADY AND IS LEAKING AGAIN. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152681March 14, 2006VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE APPLYING PRESSURE TO THE ACCELERATOR PEDAL THE ENGINE SPUTTERED. THE CHECK ENGINE, AIRBAG, AND CHECK GAUGES LIGHTS ILLUMINATED. THE DEALERSHIP WAS ALERTED. UPDATED 03/28/06
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152388March 10, 2006STEERING:RACK AND PINION:RACK
DT*: THE CONTACT STATED WHILE PARKED, THERE WAS A PUDDLE UNDER THE FRONT END OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THERE WAS A LEAK IN THE STEERING RACK. THE STEERING RACK NEEDS TO BE REPLACED. UPDATED 03/28/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151803March 5, 2006VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE FAILS ON COOLING LINE FITTING COMING OUT OF IT. THIS CAUSES LEAKAGE AND DUE TO HVAC DESIGN AND NEWNESS OF MAKE IT IS ONLY POSSIBLE TO GET THE PART FROM THE DEALER AND THE PART ITSELF IS CHEAPLY MANUFACTURED AND APPEARS TO BE CHEAPLY DESIGNED. WHEN IT DOES FINALLY FAIL AT THE FITTING ONE WILL RUN THE DEFROSTER AND THE WINDOWS WILL MILK OVER IN COLD WEATHER CAUSING SEVERE VISIBILITY PROBLEMS. NOT TO MENTION ONE IS BREATHING IN GASEOUS HOT COOLANT THAT DODGE USES WHICH ITSELF BREAKS DOWN INTO AN ACID IN OPEN AIR AT HIGH TEMPERATURES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151400February 28, 2006ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING AT 65MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OFF THE ROAD AND THE ENGINE SHUT OFF AND RESTARTED. ONCE THE VEHICLE STARTED, IT TOOK 5 MINUTES FOR THE POWER TO BE COMPLETELY FUNCTIONAL. THE CHECK ENGINE LIGHT ILLUMINATED PREVIOUSLY WHEN THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER THE PROBLEM CAN NOT BE DUPLICATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151970February 28, 2006FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CONSUMER CONCERNED ABOUT THE 2002 2500 DODGE RAM ENGINE. *TS THE CONSUMER STATED THERE IS A PROBLEM WITH THE FUEL INJECTION PUMP AND THE FUEL LIFT PUMP. THEY ARE COVERED BY WARRANTY UP TO 100,000 MILES, BUT AFTER THAT, THE PUMP COULD COST AROUND $2500 TO $3000 DOLLARS TO REPLACE. THE FUEL INJECTION PUMP AND THE FUEL LIFT PUMP HAVE ALREADY BEEN REPLACED ON THE CONSUMERS VEHICLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10149571February 6, 2006ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT*: THE CONTACT STATED WHILE DRIVING 70MPH ANOTHER MOTORIST ALERTED THE CONTACT THE RUNNING LIGHTS ON THE VEHICLE WERE OUT. UPON INSPECTION THE DEALERSHIP FOUND THE POWER DISTRIBUTION CENTER AND THE FCM (PART # 56045434AEA) FAILED. THERE WAS A POWER SURGE THROUGH THE PARTS THAT CAUSED THE FUSES TO BE BLOWN. AN INDEPENDENT REPAIR SHOP REPLACED THE POWER DISTRIBUTION CENTER AND THE FCM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10149084January 31, 2006SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC
THIS IS AN ADDITIONAL PROBLEM TO MY 2002 DODGE RAM 3500 MAXI VAN. UPON RECEIVING MY VEHICLE BACK AFTER 2 MONTHS AND HAVING DRIVEN IT WITH STILL THE SAME PROBLEMS WITH THE BRAKES I HAVE HAD NO SUCCESS WITH THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG. 01/30/06 I NOTICED A SEVERE MARBLE NOISE UNDER MY FEET WHEN DRIVING ,I GOT HOME LOOKED AT THE FRONT END THAT WAS REPAIRED, AND NOTICED A LARGE BOLT THAT WAS LOOSE AND COMING OFF THE FRONT SPINDLE,SOMETHING THAT CAN CAUSE A MAJOR ACCIDENT. PLEASE READ ODI 10147400 FOR MORE DETAILS I AM RECORDING ALL OF THE EVENTS. PLEASE HELP ,DOES SOMEBODY HAVE TO DIE TO GET HELP. CALL MY CELL 310 365 9315. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10149765January 30, 2006ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, DIESEL
2002 DODGE 2500 HAS PROBLEMS WITH THE DIESEL FLOW FUEL PROBLEM. *TS SINCE 48,500 MILES THE ENGINE PERIODICALLY LOSES POWER AND DROPS TO 1500 RPM'S. THIS FAILURE MOSTLY OCCURS WITH A LOAD ON BOARD AND WHEN IN TRAFFIC. THE ENGINE REGAINS FULL POWER WITHIN 2-5 MILES. A COMPUTER SCAN AT A LOCAL REPAIR FACILITY INDICATED A POSSIBLE PROBLEM IN THE INJECTOR TIMING CIRCUIT OR IN THE PUMP SYSTEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10148107January 19, 2006FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
(1( RETURN LINES TO FUEL PUMP CRACKED AND LEAKING FUEL DOWN AND UNDER TRUCK WHICH IS A 2002 3500 DODGE RAM WITH A 5.9 LITER HIGH OUTPUT TURBO DIESEL. (2)THE METAL FUEL LINES CRACKED AND WAS LEAKING FUEL OUT ON THE BLOCK , FRAME ,AND UNDER CARRIAGE THIS IS AND WAS A FIRE HAZARD UNDER THE HOOD OF THIS TRUCK IF FUEL HEATED SUFFICIENTLY TO COMBUST INTO FLAMES . (#) THE METAL TUBES WERE REPLACED AND SHOW NOT SIGNS OF BEING STRUCK OR HIT AND SIGNS OF CORROSION. THE OLD PARTS WERE KEPT FROM THE LOCAL DODGE REPAIR . THIS SHOWS NOT SIGN EXCEPT FATIGUE AS THE PART CAME FROM THE FACTORY AND SOMEONE ELSE COULD NOT BE IN A POSITION TO SHUT THE MOTOR OFF AND NOT DRIVE IT EXCEPT TO THE DEALER FOR REPAIR WITHOUT A FIRE . *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10148121January 19, 2006SEATS:FRONT ASSEMBLY:POWER ADJUST
1. DRIVER'S POWER SEAT FRAME ASSEMBLY FAILED FOR NO APPARENT REASON AND WITHOUT WARNING. 2. THIS FAILURE RESULTS IN THE SEAT SUDDENLY ROCKING FORWARD OR BACKWARD, ESPECIALLY UNDER BRAKING MAKING IT DIFFICULT TO CONTROL THE VEHICLE AND RENDERING THE VEHICLE INOPERABLE. THIS IS A SERIOUS SAFETY CONCERN. I UNDERSTAND THAT THIS PART FAILURE IS NOT UNCOMMON AND UNDERSTAND THAT THERE IS A FACTORY TECHNICAL SERVICE BULLETIN ON THIS PROBLEM, TSB 23.033.01 3. PART #5080615AB, LEFT SIDE POWER SEAT ADJUSTER WAS REPLACED UNDER FACTORY WARRANTY ON 12/17/04. THIS SAME PART AND PART #5080614AB, RIGHT SIDE POWER SEAT ADJUSTER WERE REPLACED ON 8/5/05 UNDER A FACTORY EXTENDED SERVICE CONTRACT. THESE PARTS FAILED AGAIN ON 1/17/06 AND ARE SCHEDULED TO REPLACED AS SOON AS THE NEW PARTS ARRIVE AT THE DEALER. OLD PARTS ARE NOT AVAILABLE FROM PRIOR REPAIRS. FAILED PARTS FROM 1/17/06 FAILURE WILL LIKELY NEED TO BE RETURNED AS A WARRANTY ITEM TO THE MANUFACTURER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147400January 11, 2006AIR BAGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
ON 11/07/05 I WAS DRIVING NORTH BOUND ON WESTERN AVE AT APPROX 4:30 PM,TRAVELING AT 40 MPH APPROACHING A RED LIGHT IN THE RIGHT LANE WITH 4 CARS IN FRONT OF ME ALL READY STOPPED,UPON MY DE PRESSING OF THE BRAKE PEDAL THERE WAS NO BRAKES, I TRIED AGAIN ,I DOWN SHIFTED ,AT THE LAST SECOND I SWERVED VIOLENTLY TO MISS THE CARS IN THE FIRST TWO RIGHT LANES,THEN COUNTERED CORRECTED TO MISS THE LEFT TURN LANE CARS ,FINALLY STRIKING A PICK UP TRUCK ,THAT WAS STOPPED AT THE RED LIGHT,THAT WAS OCCUPIED BY A FATHER, AND HIS TWO CHILDREN. A SHERIFFS OFFICER ALSO CHECKED THE BRAKES AND STATED IT WAS A MECHANICAL FAILURE ,HE ALSO STATED THAT WITH SUCH AN IMPACT THE AIR BAGS SHOULD HAVE DEPLOYED. MY VEHICLE IS A 2002 DODGE RAM 1 TON MAXI CARGO VAN WITH ONLY 36600. MILES . THE VERY NEXT DAY MY PASSENGER AND I LOOKED AT THE DAMAGE TO THE FRONT END AND TOOK PICTURES AND VIDEO TAPED THE DASH BOARD, THAT DID NOT INDICATE ANY SIGNS OF BRAKE, NOR AIR BAG FAILURE. THE RIGHT FRONT BRAKE LINE APPEARED TO HAVE BEEN RUBBING AGAINST THE UPPER FRAME CAUSING THE LINE TO RUB THROUGH. I HAVE PICTURES OF BOTH RIGHT AND LEFT BRAKE LINES TOUCHING CHASSIS AND BOTH SHOW SIGNS OF WEAR IN THE SAME PLACE BOTH HOSE AND CHASSIS. I HAVE ALL PARTS AND PICTURES. THERE IS MUCH MORE TO EXPLAIN . I HAVE JUST RECEIVED THE VAN BACK ON 01,10,06 AND STILL NOTICE SOME SORT OF BRAKING PROBLEM. I ALSO HAD LOOKED TO SEE NEW BRAKE LINES AND NOTICED THE UPON DEPRESSING THE BRAKE PEDAL THAT THE LINES MOVE UNDER PRESSURE AND THAT JUST MAYBE AFTER 36000 MILES THAT THIS PROBLEM MIGHT,CAUSE THE METAL BRAKE TUBE TO BEND TOWARDS THE FRAME. AS TO THE AIR BAG SENSORS I HAVE ASKED THE DEALER ,AUTO BODY SHOP, AND INSURANCE INVESTIGATOR WERE ARE THEY NO ONE COULD ANSWER THIS NOR DID IT CONCERN THEM. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147305January 9, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CANISTER PURGE HOSES AND VAPOR HARNESS HOSES HAVE CRACKED AND DRY ROTTED. THERE IS AN EMISSIONS RECALL LISTED ON YOUR WEB SITE FOR THIS PROBLEM BUT THE DEALER IS SAYING THERE IS NO RECALL LISTED THRU DAIMLER CHRYSLER FOR MY SPECIFIC VEHICLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146214December 28, 2005POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
POWER TRAIN - AXLE SHAFT BROKE THE AXLE SHAFT BROKE WHILE THE VEHICLE WAS TRAVELING ON A HIGHWAY. THE ENTIRE WHEEL AND TIRE ASSEMBLY FELL OFF THE VEHICLE. THE VEHICLE SPUN OUT OF CONTROL. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10145001December 12, 2005ELECTRICAL SYSTEM:WIRING
ELECTRICAL FIRE INSIDE DASH OR UNDER HOOD. BRAKE AND ABS LIGHT KEPT FLASHING AND A/C FAN ONLY WORKED ON HIGH GAUGES BEGAN TO ACT DEFECTIVE AND FIRE ABRUPTED FROM THE DASH. *NM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10143637November 25, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 04V185000 CONCERNING THE ANTI LOCK:CONTROL UNIT/MODULE . THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. *AK UPDATED 12/27/2005 - WHEN THE CONSUMER'S FOOT WAS TAKEN OFF THE GAS PEDAL THE VEHICLE ALMOST COMES TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHO INFORMED THE CONSUMER THAT THE BRAKES WERE LOCKED AND THAT THE PART TO REPAIR THEM WAS RECALLED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143666November 25, 2005WHEELS:RIM
DT: CONTACT STATED WHILE DRIVING ON A DIRT ROAD AT APPROXIMATELY 15 MPH THE REAR PASSENGER'S SIDE TIRE BLEW OUT. HE TOOK THE VEHICLE TO A TIRE SHOP TO HAVE THE OTHER TIRES CHECKED. THE MECHANIC AT THE SHOP TOLD HIM THE REASON THE TIRE HAD BLOWN OUT WAS BECAUSE THE RIMS CRACKED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10142791November 15, 2005FUEL SYSTEM, DIESEL
DT: CONTACT STATES WHILE DRIVING HIS VEHICLE IT SMOKES AND LOSES POWER. WHILE PULLING OUT ON THE INTERSTATE IT LOSES ALL POWER. HE TOOK THE VEHICLE IN ON 11-15-05 TO HAVE A DIAGNOSTICS TEST PERFORMED THAT'S WHEN THE MECHANIC LET HIM KNOW THAT THE INJECTOR PUMP ALSO THE TRANSFER PUMP NEEDED TO BE REPLACED . NO REPAIRS MADE AT THIS TIME. THE REPAIRS WILL BE MADE AT CONTACTS EXPENSE. VEHICLE IS PARKED AS OF NOW. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141660November 3, 2005SUSPENSION:REAR
WHEN DRIVING DOWN ANY BUMPY ROAD, THE REAR OF THE TRUCK IS ALL OVER THE PLACE HAVE TO DRIVE AT 5 MPH OR LESS TO MAINTAIN CONTROL OF THE TRUCK. WHEN IT'S RAINY IT'S EVEN WORSE. ON THE HIGHWAY ON WET WEATHER YOU CAN SEE THE REAR OF THE TRUCK SWAYING AFTER A BUMP - VERY SCARY THIS STARTED WHEN THE TRUCK REACHED 40,000 MILES - WILL THERE BE A REMEDY FOR THIS - HAVE TAKEN IT TO DIFFERENT MECHANICS THEY ALSO AGREE WITH THE WAY THE TRUCK OPERATES AS DESCRIBED ABOVE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0