Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10189525May 2, 2007
STRUCTURE
I HAVE PURCHASED A 2002 DODGE RAM P/U AND HAVE BEEN READING THAT THE DASH IN THESE VEHICLES CRACK AND FALL IN. THIS MAKES THE ELECTRICIAL SYSTEM FAIL. I HAVE NOTICE 3 CRACKS IN MY DASH. I WANT SOMEONE TO KNOW. I STILL MAKE PAYMENTS ON THIS VEH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189540May 2, 2007
STRUCTURE
THE DASH ON MY DODGE RAM IS CRACKING IN SEVERAL PLACES, I AM CONCERNED THAT IT IS GOING TO CAVE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189542May 2, 2007
STRUCTURE
LARGE CRACK HAS DEVELOPED IN THE PASSENGER SIDE DASH BOARD. POSSIBLE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189544May 2, 2007
STRUCTURE
DASHBOARD CRACKING, BREAKING, ON MY 2002 DODGE RAM 1500 QUADCAB. THERE HAVE BEEN RASHES OF THIS TYPE OF COMPLAINT ON '01 DODGE RAM 1500'S, I WOULD LIKE MY '02 DODGE RAM TO BE INCLUDED IN ANY SETTLEMENT, SHOULD THERE BECOME A CLASS ACTION EVENT BROUGHT AGAINST DAIMLERCHRYSLER. HERE IN CENTRAL FLORIDA THE SUN DEGADES MANY ITEMS OF PLASTIC TYPE MANUFACTURE. I BELIEVE THIS IS WHAT HAS CAUSED MY PROBLEM WITH THE DETERIORATION OF MY DASHBOARD, IT COULD ALSO BE FROM SOMETHING ELSE IN NATURE. I TAPED OVER THE CRACKS WITH PLASTIC TAPE, AND BOUGHT A CARPETED DASH COVER FROM JCWHITNEY, MADE FOR MY '02 DODGE PICK UP. IN THE MEAN TIME THE LITTLE GRILLE AREA OVER THE CENTER PASSENGER DEFROST VENT DETERIORATED TO THE EXTENT THAT IT FELL INTO THE VENT. I FISHED IT OUT, BUT IT BROKE IN MY HANDS IN THE PROCESS OF TRYING TO RETRIEVE IT. BY COVERING THE DASH, I HAVE NOT SEEN A PROGRESSION OF THE CRACKING, BUT I HAVE TO LOOK AT THAT "4X4" (APPROX.) SIZED HOLE EVERY TIME I GOT TO DRIVE MY TRUCK. ALSO, AS REPORTED ON LOCAL TV THE LAST TWO (2) NIGHTS, AT LEAST ONE OF THESE FAULTY DASH BOARDS HAS FAILED, AND IS CAUSING HEAD LITES TO GO OFF ON THEIR OWN WHILE DRIVING. I AM A 100% DISABLED VETERAN, AND USE MY TRUCK TO CARRY MY ELEC.POWERD SCOOTER, EVERY WHERE I GO, AND DO DRIVE AFTER DARK. I DO NOT NEED THIS KIND OF THING WORRYING ME AS I DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189329May 1, 2007
STRUCTURE
FORWARD PLASTIC DASHBOARD FAILURE. DASH CRACKED AND BROKE IN ABOUT FIVE PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189335May 1, 2007
STRUCTURE
I HAVE A 2001 OR 2002 DODGE RAM 1500 (CAN'T RECALL THE YEAR SITTING AT MY DESK) AND THE DASHBOARD HAS STARTED TO CRACK. AT FIRST IT WAS ONE SMALL CRACK AND NOW I HAVE 4 SEPARATE CRACKS AND MY DASH APPEARS AS IF IT MIGHT CAVE IN. I KNOW THERE HAVE BEEN SEVERAL SIMILAR ISSUES LIKE THIS WITH THIS MODEL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189392May 1, 2007
STRUCTURE
DODGE 2002 RAM QUAD CAB DASH BOARD CRACKING AND COLLAPSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189420May 1, 2007
STRUCTURE, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
I OWN A 2002 DODGE RAM 2500 CUMMINS DIESEL PICKUP. THIS IS THE PREVIOUS BODY STYLE THAT RAN FROM 1994 TO 2002 IN THE 2500 AND 3500 TRUCKS. WHEN I SWITCH FROM HIGH BEAMS TO LOW BEAMS, THE LIGHTS SHUT OFF COMPLETELY. IT IS EXTREMELY DANGEROUS TO HAVE YOUR LIGHTS GO OUT AT HIGHWAY SPEEDS WITH ONCOMING TRAFFIC. I HAVE HEARD OF MANY OTHER COMPLAINTS FROM OWNERS OF THESE TRUCKS. WHY IS THERE NO RECALL ON THIS SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189439May 1, 2007
STRUCTURE
I HAVE HAD LARGE CRACKS DEVELOP IN THE STRUCTURAL PORTION OF MY DASH. THERE HAS BEEN NO ACCIDENT OR DAMAGE TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188909April 26, 2007
AIR BAGS:FRONTAL, TRAILER HITCHES, SEAT BELTS
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500 TURBO DIESEL. IN MAY 2003 THE TRAILER THAT WAS ATTACHED TO THE VEHICLE DETACHED AND FORCED THE CONTACT'S VEHICLE TO CRASH INTO A BRICK WALL AT 60 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. ALSO, THE SEAT BELT FAILED NEAR THE FASTENER, BUT HAS BEEN REPAIRED. THE CONTACT STATED THAT THE SAME YEAR WHILE DRIVING ABOUT 40 MPH AND APPROACHING AN INTERSECTION A VEHICLE TURNED IN FRONT OF CONTACT'S VEHICLE AND HE STRUCK THE VEHICLE FROM THE REAR PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE'S DASHBOARD CONTAINED LARGE CRACKS THAT HE COULD FIT HIS HAND. THE DEALER STATED THAT THIS VEHICLE WAS OUT OF WARRANTY. THE CONTACT STATED THAT THE AIR BAGS WERE A MAJOR SAFETY ISSUE BECAUSE THEY MAY FAIL TO DEPLOY AGAIN IF ANOTHER CRASH OCCURRED. THE CURRENT MILEAGE IS 42,000 ,AND FAILURE MILEAGE WAS 20,000.*AK UPDATED 05/23/07. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10188310April 19, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR DIFFERENTIAL BEGAN MAKING A HUMMING NOISE UNDER LOAD. IT HAD PROGRESSIVELY GOTTEN WORSE UNTIL FAILURE. PINION BEARINGS ARE BAD. THIS IS AN ONGOING PROBLEM WITH THE DODGE TRUCK PRODUCTS. A REPAIR SHOP IN MY TOWN JUST DID 3 REBUILD ON THIS TYPE TRUCK IN ONE WEEK. A RECALL SHOULD BE ISSUED . THIS REAR END COULD COME APART AND INJURY COULD BE HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187845April 14, 2007
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING DOWN THE HIGHWAY THE CHECK GAUGES LIGHT AND AUDIBLE ALARM CAME ON. I LOOKED DOWN TO SEE I HAD NO OIL PRESSURE ON MY TRUCK. IT WAS A 2002 DODGE RAM 1500 QUAD CAB 4X4 WITH 69043 MILES. I IMMEDIATELY PULLED OVER AND CHECKED THE OIL. EVERYTHING SEEMED OK. I THOUGHT START THE TRUCK TO SEE IF THERE WAS A FLUKE IN THE WARNING. THE OIL PRESSURE CAME UP AND I SET THERE EVERYTHING WAS OK. I PROCEEDED DOWN THE HIGHWAY. SHORTLY THEREAFTER PAYING CLOSE ATTENTION TO THE OIL PRESSURE I NOTICED IT DROPPING AGAIN. I PULLED OVER AND CALLED THE LOCAL DEALERSHIP AND THEN A TOW TRUCK TO PICK UP AND DELIVER MY TRUCK TO THE DEALER. THE DEALERSHIP SAYS THE MOTOR NEEDS REPLACING AND WILL NOT BE COVERED UNDER WARRANTY. OIL SLUDGE HAS BUILT UP IN THE MOTOR. THE OIL HAS BEEN CHANGED THREE TIMES BY A DODGE DEALERSHIP ONCE BY A LOCAL GARRAGE AND THE OTHER 5 TIMES BY ME. I HAVE CHANGED THE OIL AS RECCOMMENED BY THE VEHICLE MANUAL. THE FAILURE HAS CAUSED A ENGINE LOSS AND REPLACEMENT IS REQUIRED. I HAVE TRIED TO WORK EXTENSIVLEY WITH THE DEALERSHIP AND CHRYSLER CORPORATION WITH REFUSAL FROM BOTH. THE TRUCK IS CURRENTLY AT FAILURE WAITING FOR WARRANTY REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187774April 13, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE APPROACHING A STOP SIGN AT 55 MPH THE BRAKES FAILED. THE CONTACT SHIFTED THE VEHICLE INTO A LOWER GEAR AND DEPRESSED THE PARKING BRAKE. THE CONTACT WILL REPLACE THE RIGHT FRONT BRAKE LINE. THE CURRENT AND FAILURE MILEAGES WERE 108,000. *AK THE CONSUMER STATES THE BRAKE WAS MANUFACTURED OR INSTALLED IN THE WRONG WAY. IT WORE THROUGH CRIMPED METAL AND RUBBED HOSES. THE VEHICLE HAS SINCE BEEN REPAIRED AND THE CONSUMER HAS THE OLD PART. UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187592April 11, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOOR LOCKS ON THE 2002 RAM 1500 WILL NOT UNLOCK WITHOUT HITTING THE BUTTON MORE THAN 8-9 TIMES. THIS WAS FRUSTRATING BECAUSE I PAID THOUSANDS OF DOLLARS FOR THIS TRUCK, AND I WOULD EXPECT THINGS LIKE THIS TO WORK ON FIRST TRY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186505March 29, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FOUND FUEL LINE LOCK CLIP ROTTED AND HALF WAS GONE. THIS CLIP LOCKS THE FONT AND REAR FUEL LINES TOGETHER AT THE O RING SEALED DISCONNECT. (FROM THE ENGINE FUEL RAIL HALF TO THE TANK HALF OF THE FUEL LINE).NOTE: 2003 DODGE'S USE A STAINLESS CLIP. THE ONE ON THIS 2002 COULDN'T HAVE BEEN MADE OUT OF STAINLESS. THIS 2002 PICK UP HAS ONLY 7,000 MILES ON IT. THIS FAILURE COULD HAVE STARTED A GASOLINE FIRE. ORDERED A NEW CLIP FROM DODGE DEALER. DON'T HAVE MUCH OF THE OLD PART BUT CAN TRY TO GET SOME PICTURES AND SALVAGE WHAT'S LEFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185044March 14, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
TL* THE CONTACT OWNS A 2002 DODGE 1500 RAM VAN. DURING A ROUTINE TUNE UP ON THE VEHICLE THE CONTACT WAS LYING ON FLOOR WITH HIS BACK FACING THE DRIVER'S SEAT WHEN THE POWER SEAT BUTTON WAS ACCIDENTALLY ENGAGED. THE CONTACT WAS PINED BETWEEN THE SEAT AND THE PEDAL WELL. THE CONTACT WAS UNABLE TO REACH THE SWITCH TO PULL THE SEAT BACK. SOMEONE WAS UNSUCCESSFUL AT ATTEMPTING TO ASSIST HIM DUE TO THE SEAT BEING PUSHED FORWARD. THE FIRE DEPARTMENT'S ONLY OPTION WAS TO USE THE JAWS OF LIFE TO CUT THE DRIVER SEAT OUT OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT SEAT LOCATION OF THE SWITCH WAS THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WERE 15,385. *AK THE CONSUMER HAS PROVIDED A COPY OF INCIDENT REPORT FROM WATERFORD TOWNSHIP FIRE DEPARTMENT. UPDATE 05/10/07*TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10185092March 14, 2007
ENGINE AND ENGINE COOLING:ENGINE
2002 DODGE RAM 1500 5.9 - VEHICLE OFTEN STALLS OR ALMOST STALLS DUE TO COMING TO A STOP AT A STOP SIGN/LIGHT, DRIVING BELOW 5 MPH, OR STARTING THE TRUCK. THE RPMS WILL DROP BELOW 500 AND THE TRUCK WILL START TO SPUDDER & THEN STALL. IT STALLED COMING UP TO A STOP SIGN MORE THAN ONCE CAUSING THE STEERING WHEEL TO LOCK AND ALMOST CAUSING ACCIDENTS. TOOK IT TO THE DEALER, COULDN'T FIND A PROBLEM SO I HAD FUEL SYSTEM CLEANED & THROTTLE BODY CLEANED. DID NOT FIX ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184240March 5, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 60 MPH IN THE 2002 DODGE RAM 1500 QUAD CAB THE TRANSMISSION LOCKED. THE TRUCK DISENGAGED FROM OVERDRIVE, AND THE OVERDRIVE LIGHT TURNED ON. HE PUSHED THE BUTTON TO ENGAGE THE OVERDRIVE. HE DROVE ABOUT ONE MILE AND THE TRANSMISSION LIGHT TURNED ON. HE HAD TO DRIVE ANOTHER 1/2 MILE TO GET TO SAFE PLACE. ONCE THERE HE PUT THE TRUCK IN NEUTRAL, SET THE EMERGENCY BRAKE ,AND HE CHECKED THE TRANSMISSION FLUID. HE STATED THAT WHEN HE CHECKED THE TRANSMISSION FLUID IT SEEMED THAT THERE WAS TOO MUCH ON THE DIP STICK. HE TURNED OFF THE VEHICLE AND LET THE VEHICLE SIT FOR ABOUT FIVE MINUTES, CHECKED AGAIN., AND THE FLUID WAS NORMAL ON THE DIP STICK. WHEN HE RESTARTED THE VEHICLE ALL LIGHTS ON DASH SEEMED TO BE NORMAL. HE DROVE ANOTHER 100 MILES AND THE VEHICLE WAS FINE. HE STATED THAT THE NEXT MORNING HE DROVE TO WORK AND BACK HOME, AND THE NEXT DAY THE TRANSMISSION SLIPPED. THE NEXT DAY THE OVER DRIVE OFF LIGHT TURNED ON AND THE VEHICLE LOST POWER. MHAD TO PUT THE VEHICLE IN FIRST GEAR AND DROVE TO THE DEALERSHIP. THE CONTACT STATED THAT THIS VEHICLE HAD 87,000 MILES, AND WAS INFORMED HIM THAT SOMETHING CAME LOOSE IN THE TRANSMISSION ,AND THAT WAS WHAT CAUSED THE TRANSMISSION TO SEIZE. THE CONTACT CALLED THE MANUFACTURER, AND WAS TOLD THAT MAYBE SOMEONE WILL GET BACK WITH HIM AT LATER DATE. THE CURRENT MILEAGE WAS 87879.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183151February 21, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR CLIPS BROKEN IN 2002 DODGE RAM 1500. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183206February 21, 2007
ENGINE AND ENGINE COOLING:ENGINE
I'M A MECHANIC I CHANGE THE OIL REGULARLY WITH VALVOLINE AND THE ENGINE SLUDGES UP . THIS WEEKEND WENT OUT OF TOWN AND THE ENGINE LOST OIL PRESSURE CAUSING IT TO BLOW UP RESULTING IN MY FAMILY GETTING STRANDED 400 MILES FROM HOME. IT TOOK FOUR DAYS AND A 1000.00 TO GET IT BACK HOME AND NOW IT SITS IN MY DRIVEWAY BECAUSE I DON'T HAVE THE MONEY FOR A NEW ENGINE . 2002 DODGE RAM 4.7L . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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