Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10532119July 27, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
I RECEIVED SAFETY RECALL N08/NHTSA 13V-038 APPROXIMATELY 4 MONTHS AGO. TO DATE, THE MANUFACTURER HAS NOT PROVIDED THE DEALER WITH THE PROPER PART (REAR AXLE PINION NUT) TO CORRECT THE PROBLEM. I HAVE BEEN ADVISED THAT FAILURE OF THIS PART COULD CAUSE A CRASH WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531581July 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/15/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531639July 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A NOISE EMITTED FROM THE REAR END OF THE VEHICLE. IN ADDITION, WHENEVER DRIVING IN REVERSE THE REAR AXLE WOULD SEIZE. IN ORDER TO DISENGAGE THE REAR AXLE, THE GEAR SHIFTER WAS MOVED INTO NEUTRAL AND THEN THE FOUR-WHEEL DRIVE MECHANISM WAS ENGAGED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN), HOWEVER THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525740July 19, 2013
POWER TRAIN
REAR DIFF STARTED BLOWING FLUID EVERYWHERE, WOBBLING AND THE SEAL WENT. DODGE CHARGED ME $$ TO FIX THAT. PINION NUT WAS NOT REPLACED BECAUSE THE HAVEN'T MANUFACTURED IT. DEALERSHIP INFORMED ME MY PINION NUT WAS TIGHTENED TO SPEC... NOW JULY HITS, MY DIFF IS WHINING REALLY LOUD. STARTS APPROX: 15MPH WORSE AT SPEEDS AROUND 45MPH. WHEN YOU REACH 65/70MPH THERE IS A REALLY LOUD WHISTLING SOUND WITH THE WHINE. DODGE STILL HAS NO PART MADE, SPOKE WITH DODGE AND I HAVE TO CONTINUE TO REPLACE PARTS AND PAY REPAIR COSTS FOR A RECALL THEY HAVE YET TO ADDRESS (EXCEPT FOR THE ONE LETTER THEY SENT ME FOR THE RECALL). DODGE WILL SEND A REP TO EVALUATE THE SAFETY OF MY VEHICLE (THIS WAS THE ANSWER GIVEN TO ME THE FIRST TIME AND THE SECOND), NEEDLESS TO SAY NO REP WAS THERE. DODGE DOESN'T WANT YOU TO DRIVE AN "UNSAFE" VEHICLE, HOWEVER THEY HAVE YET TO PROPERLY REPAIR IT.. MY QUESTION IS, HOW IS THE VEHICLE SAFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525573July 18, 2013
TIRES
WHILE TRAVELING AT A SPEED OF 35 MPH, NOTICED I HAD A FLAT TIRE. PULLED OVER TO CHANGE IT AND I NOTICED THAT THE VALVE STEM WAS MISSING. WHEN I TOOK THE TIRE BACK TO THE PLACE I PURCHASED THEM (LESS THAT ONE YEAR) THEY INFORMED ME OF THE PROBLEM THAT CHRYSLER IS HAVING WITH DEFECTIVE PARTS IN THE TPMS. HAD TO REPLACE TIRE AND VALVE STEM. WAS TOLD BY MY DODGE DEALER THAT AT THIS TIME THERE IS NO RECALL ON THE DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525486July 17, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AS THE INSTRUMENT PANEL LIGHTS FAILED. THE VEHICLE THEN ABNORMALLY AND INDEPENDENTLY ACCELERATED. IN ADDITION, SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE VEHICLE THEN CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY AND THE FIRE WAS CONTAINED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED BUT TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10525101July 16, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM1500. THE CONTACT STATED THAT THEY RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER:13V038000(POWER TRAIN) IN APRIL AND WAS TOLD BY THE MANUFACTURER IN JULY THAT THEY DID NOT HAVE THE PARTS AVAILABLE NOR DID HAVE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CURRENT MILEAGE WAS 29,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524434July 11, 2013
TIRES, TIRES:VALVE
TIRE VALVE STEMS ----- TRAVELING ON INTERSTATE, FRONT PASSENGER GOODYEAR TIRE BLOWS. ENTIRE TREAD FLIES PAST TRUCK INTO THE PATH OF OTHER TRAFFIC & ALMOST HITS THE WINDSHIELD OF CAR BEHIND US. WE PULL OFF TO THE SHOULDER. WE GET THE SPARE TIRE PUT ON. ALL THAT WAS LEFT ON THE RIM OF THE BAD TIRE WAS THE SIDE WALLS. NO VALVE STEM W/TIRE PRESSURE SENSOR. 45 MINS LATER, WE CONTINUE ON OUR TRIP. 28 MILES DOWN THE ROAD, WE HEAR A SIMILAR NOISE & SEE SMOKE COMING FROM THE PASSENGER REAR TIRE. WE PULL OVER AGAIN. WE SEE THE REAR TIRE IS SHREDDED & THE VALVE STEM W/TIRE PRESSURE SENSOR IS MISSING. IT WAS DETERMINED THAT THE VALVE STEMS FALL OUT OF PLACE & THE TIRE GOES FLAT. THIS CAUSED VERY UNSAFE CONDITIONS FOR US & THE SURROUNDING TRAFFIC. THERE COULD HAVE BEEN ACCIDENTS, VEHICLE DAMAGE, BODILY INJURY, OR DEATH. NOW THAT WE HAVE ALREADY USED OUR SPARE TIRE & WE ARE OUT OF TOWN, WE CAN NOT CALL FAMILY FOR HELP. WE ARE FORCED TO CALL A TOW TRUCK TO TAKE US TO THE NEAREST DISCOUNT TIRE. AFTER INSPECTION OF THE 2 DRIVERS SIDE TIRES, IT WAS DETERMINED THAT A 3RD TIRE & VALVE STEM NEEDED REPLACED. THE 4TH TIRE VALVE STEM W/PRESSURE SENSOR WAS ALSO CRACKED AND NEEDED REPLACED WITH A RUBBER VALVE STEM. REQUEST REIMBURSEMENT FOR THE TIRE BILL & TOW BILL. THE FOLLOWING MONDAY, TOOK THE TRUCK TO A DODGE DEALER TO COMPLAIN & REQUEST REIMBURSEMENT FROM DODGE. WHILE AT THE DEALER, NOTICED A TRUCK ON THE USED CAR LOT WHICH HAD A CRACKED VALVE STEM. (HAVE PICTURE) A 2009 JEEP CAME IN ON A TOW TRUCK WITH THE SAME ISSUE. WE HAVE FOUND OUT THERE HAS BEEN COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE SINCE 2010, BUT STILL NO RECALLS ON THESE 2009 DODGE RAM 1500 TRUCKS TO FIX THIS UNSAFE ISSUE. PASSENGER DOES NOT FEEL SAFE USING THESE TIRE PRESSURE SENSORS ON A VEHICLE EVER AGAIN. THIS SHOULD NOT HAVE HAPPENED. REQUESTING REIMBURSEMENT & A RECALL NOTICE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524099July 10, 2013
POWER TRAIN
HAD ISSUE WITH CLUNKING NOISE FROM REAR END APPROXIMATELY 1 YEAR AFTER PURCHASING VEHICLE. TOOK TRUCK INTO THE DEALERSHIP AND WAS TOLD BY THE SERVICE ADVISOR THAT THE PINION NUT WAS LOOSE AND THE REAR DRIVESHAFT COULD HAVE SEPARATED AT ANY TIME. IT IS NOW 3 YEARS LATER AND I AM RECEIVING A RECALL NOTICE FOR THIS SAME REAR AXLE PINION NUT. I CALLED THE DEALERSHIP TO HAVE IT CORRECTED AND CHRYSLER DOES NOT HAVE THE PARTS REQUIRED TO REMEDY A PERMANENT FIX. THE SAFETY RECALL FORM FROM CHRYSLER ALSO STATES THAT PARTS ARE NOT AVAILABLE TO CORRECT. I CAN'T BELIEVE THAT THIS WAS NOT ADDRESSED WAY BACK IN 2009 WHEN IT WAS SUPPOSEDLY CORRECTED AND THAT CHRYSLER WOULD LET ME DRIVE A VEHICLE THAT HAD A KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523892July 9, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT THEY WERE UNABLE TO PROVIDE A DATE THE PARTS WOULD BE AVAILABLE. THERE WERE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523323July 5, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND CONTACT THE DEALER TO SCHEDULE RECALL SERVICE. THE DEALER ADVISED THAT THE PARTS NEEDED TO COMPLETE THE SERVICE WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL LETTER WAS RECEIVED SEVERAL MONTHS AGO. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523179July 4, 2013
WHEELS, TIRES
VALVE STEM POPPED OUT OF RIM AND TIRE WENT FLAT, HAD TO REPLACE TIRE AND VALVE STEM AND COMPUTER CHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522945July 2, 2013
UNKNOWN OR OTHER
MY TRUCK IS SUBJECT TO CHRYSLER SAFETY RECALL H08. IN JANUARY I RECEIVED A RECALL LETTER BUT PARTS HAVE NOT BEEN MADE AVAILABLE TO FIX THIS PROBLEM FOR SIX MONTHS. CHRYSLER CUSTOMER RELATIONS WILL NOT SAY THAT IT IS SAFE FOR ME TO DRIVE MY VEHICLE. I THINK CHRYSLER IS STALLING. WHATEVER THE GOVERNMENT CAN DO TO HELP US CONSUMERS WOULD BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522347June 29, 2013
SUSPENSION
WHILE DRIVING AT 45 MPH OR FASTER, A RATTLE SOUND CAN BE HEARD FROM THE LEFT REAR SIDE. I CHECKED TO SEE IF ANYTHING WAS WRONG; I DID FIND THAT THE SHOCK WAS NOT FULLY TIGHTEN ON THE TOP BOLT. I WAS ABLE TO MOVE THE TOP PART OF THE SHOCK BY HAND. I TOOK MY VEHICLE TO LARRY H MILLER DODGE IN TUCSON, AZ. THEY SAID THAT NOTHING WAS WRONG WITH THE LEFT REAR, AND NO UNUSUAL SOUNDS WERE HEARD DURING A TEST DRIVE. THEY INFORMED ME THAT A PAYMENT WOULD BE NEEDED TO FURTHER INVESTIGATE THE PROBLEM. PAYMENT WAS NOT MADE, AND SOUND IS STILL PRESENT. MORE SO NOW THEN BEFORE DEALERSHIP INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521642June 25, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT THEY WERE UNABLE TO PROVIDE A DATE THAT THE PARTS WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521644June 25, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE A FEW MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT THEY WERE UNABLE TO PROVIDE A DATE THAT THE PARTS WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521120June 21, 2013
WHEELS, TIRES
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE REAR PASSENGER'S SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE LOCKING NUTS ON ALL FOUR TIRES WAS CORRODED AND CAUSING THE VALVE STEMS TO FRACTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520953June 20, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THEY RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) THREE MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED WHO COULD NOT PROVIDE AN ARRIVAL DATE FOR THE PART. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520225June 17, 2013
STEERING
WAS AT HOME, BACKING OUT OF DRIVE WAY,, THE DRIVER SIDE TIE ROD FELL OFF! COULD NOT GET A TOW TRUCK INSIDE MY DRIVE TO TAKE TO THE DEALERSHIP TO GET FIXED. SO I GOT A BUDDY TO HELP ME REMOVE THE OLD TIE ROD END AND REPLACE IT WITH A MOOG TIE ROD END. HAD IT REALIGNED. MY COMPLAINT IS DODGE WON'T REIMBURSE ME FOR THE PARTS AND LABOR. DODGE SUPPOSEDLY CHECKED THIS OUT 3-27-12 AT BILL HODGES DODGE IN VINITA, OK. THEY DID A MEASUREMENT AND DECIDED IT WAS OK. WELL NOT SO!, IT BROKE IN MY DRIVE WAY BACKING STRAIGHT BACK. WHAT IF I HAD BEEN DRIVING DOWN THE TURNPIKE 75 MPH? IF IT NEEDS CHECKED ON A RECALL IT NEEDS TO BE REPLACED!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520264June 17, 2013
POWER TRAIN
THERE HAS BEEN A RECALL ON MY VEHICLE REGARDING THE REAR AXLE PINION NUT POTENTIAL FAILURE. NOTIFICATION #N08. I RECEIVED NOTIFICATION SEVERAL MONTHS BACK FROM CHRYSLER STATING I WOULD BE CONTACTED BY LOCAL DEALER TO SCHEDULE REQUIRED REPAIR. HAVING NOT RECEIVED ANY OTHER COMMUNICATION AS OF 6/17/13 REGARDING SCHEDULING OF REPAIR I CALLED DEALER MYSELF. I WAS TOLD THAT THE PART (NUT WITH LOCKTITE) HAS NOT BEEN PROVIDED TO DEALERS AND THEY ARE EQUALLY FRUSTRATED WITH THIS ISSUE AS THEY ARE RECEIVING SEVERAL CALLS FROM OTHER CONCERNED OWNERS. THEY SEND OUT A LETTER WARNING YOU OF THE POTENTIAL DANGER IF THIS NUT DOES FAIL BUT DO NOT RESOLVE FACTORY ISSUE IN TIMELY MATTER. THE FACTORY WILL NOT REIMBURSE AN OWNER IF REPAIR IS MADE BY OTHERS. ANY ADVICE OR ASSISTANCE WOULD BE VERY APPRECIATED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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