Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10713142April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THERE WAS A WAITING LIST FOR THE PART AND, ON AVERAGE, THEY ONLY RECEIVED TWO REPAIR KITS PER WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713226April 27, 2015
ENGINE
DRIVING ON THE ROAD WENT TO STOP LIGHT TRUCK DIED WHEN CAME TO COMPLETE STOP. STARTED UP AND THEN WENT TO STOP SIGN DOWN ROAD AND IT STARTED TO IDLE DOWN TO 250RPMS THE ENGINE CAUGHT AND IDLE BACK TO ABOUT 500RPMS. WENT TO GYM NEXT DAY WHILE BACKING IN TO PARKING SPOT GOING IDLE SPEED THE TRUCK IDLED LOW AND DIED. NOW IT IDLES ABOUT 250RPMS AND SOME TIMES TRUCK SHAKES HAD LICENSE MECHANIC CHANGE PLUGS AND WIRES FOR THE HEMMI MOTOR AND STILL DOES IT TODAY (04-27-20015). THE ONLY DIFFERENCE IS THAT IN PARK IT STAYS AT IDLE SOME TIMES ABOUT 500RPMS BUT DOES TEND TO GO TO 250RPMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712689April 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712448April 23, 2015
STEERING, SUSPENSION, ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE REVERSING INTO THE GARAGE, THE THROTTLE BODY DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 8/19/15*CN THE CONSUMER ALSO STATED THE TIE ROD BROKE, THE U-JOINTS AND UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. UPDATED 08/25/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712042April 21, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE FROM DICK POE DODGE. I MADE AN APPOINTMENT AND WHEN I GOT THERE THEY SAID THEY DON'T HAVE THE PARTS BECAUSE DODGE ONLY SEND 2 OR 3 OF THE PARTS. THEY TOLD ME TO KEEP CALLING. SO I CALLED THE 1-800 NUMBER TO DODGE AND THEY TOLD ME TO CALL DICK POE TO GET ON A WAITING LIST. I CALLED DICK POE AND THEY SAID THEY DON'T DO THE WAITING LIST BECAUSE OF WHAT DODGE DID TO THEM LAST TIME. THEY DIDN'T RECEIVE ENOUGH PARTS FOR THE PEOPLE ON THE LIST. SO HERE AM DRIVING AROUND IN AN UNSAFE TRUCK AND I CAN'T GET HELP FROM THE FACTORY OR THE DEALER. I DON'T KNOW IF THIS IS PLACE TO FILE A COMPLAINT WHERE ACCIDENT HASN'T HAPPENED, BUT I NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706706April 20, 2015
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706307April 17, 2015
AIR BAGS
AIRBAG RECALL PROBLEM: I CONTACTED MY DODGE DEALERSHIP ON 2/23/15, AS INSTRUCTED BY A LETTER THAT I RECEIVED FROM CHRYSLER GROUP LLC, IN REFERENCE TO AN AIRBAG RECALL. THEY STATED THAT THEY DID NOT HAVE THE PART(S) AVAILABLE AT THAT TIME, AND THEY WOULD CALL ME BACK IN APPROXIMATELY 7-10 BUSINESS DAYS WHEN THEY EXPECTED TO HAVE THE PARTS AND WOULD SCHEDULE AN APPOINTMENT WITH ME AT THAT TIME. THEY DID NOT CALL BACK. I CALLED THE FCA US RECALL ASSISTANCE CENTER ON 3/17/15. THEY APOLOGIZED THAT MY CALL TO THE DEALERSHIP HAD NOT BEEN RETURNED AND INFORMED ME THAT THERE WERE ACTUALLY 2 AIRBAG RECALLS; HOWEVER, THEY STILL DID NOT HAVE THE REPLACEMENT PARTS AVAILABLE, AND THEY STATED THAT THEY WOULD CALL ME BACK WHEN THE PARTS BECAME AVAILABLE. IT'S GOING ON 2 MONTHS SINCE MY 1ST PHONE CALL TO CHRYSLER, AND I STILL HAVEN'T RECEIVED A PHONE CALL IN REFERENCE TO THE STATUS OF THE REPLACEMENT OF THE DEFECTIVE AIRBAGS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706031April 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 14V817000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706195April 16, 2015
POWER TRAIN
I HAD JUST MERGED ONTO A FREEWAY ON-RAMP WHEN,, W/O WARNING, THE TRUCK SHIMMIED AND SOUNDED A LOUD BANG FOLLOWED BY LOSS OF CONTROL OF THE VEHICLE WHICH SENT IT SPINNING TOWARD THE EDGE OF THE ROAD. I HAD JUST COME OVER THE MOUNTAIN PASSES AND WAS LUCKY TO HAVE NOT HAD IT HAPPEN THERE. UPON GETTING OUT AND INSPECTING THE VEHICLE IT WAS OBVIOUS WHAT HAD HAPPENED: THE REAR SECTION OF DRIVE SHAFT WAS LAYING ON THE GROUND AND HAD DISCONNECTED ABRUPTLY FROM THE REAR DIFFERENTIAL. I'VE HEARD THIS IS FAR FROM THE FIRST TIME THIS HAS HAPPENED WITH THIS MODEL VEHICLE (NHTSA ACTION NUMBER: PE14019) AND HENCE FEEL THE NEED TO ADD TO THE CATALOG OF REPORTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705386April 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT A SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V77000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705275April 13, 2015
STEERING:COLUMN, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHEN THE LEFT TURN SIGNAL WAS ACTIVATED, THE RIGHT TURN SIGNAL ACTIVATED INSTEAD. THE FAILURE OCCURRED ON THREE OCCASIONS. ON ONE OCCASION, A CRASH WAS AVOIDED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 5/18/15*CN UPDATED 11/17/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705313April 13, 2015
POWER TRAIN:DRIVELINE:DRIVESHAFT, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT 35 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. THE REAR WHEELS SEIZED AND THE VEHICLE SPUN AROUND. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY A TECHNICIAN. THE TECHNICIAN DIAGNOSED THAT THE U JOINT, REAR AXLES, GEAR OIL, DIFFERENTIAL, GASKET, AND MULTIPLE PARTS IN THE REAR OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE TECHNICIAN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705298April 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/11/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705360April 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704930April 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 7/6/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704405April 8, 2015
ENGINE
I WAS GOING 60 MILES PER HOUR DOWN THE FREEWAY AND ENGINE STALLED IN THE MIDDLE OF THE ROAD,COMPLETELY TURNED OFF,HAD TO PULL OVER ON THE SHOULDER AND PUT IT IN PARK,RESTART IT IN ORDER FOR IT TO TURN ON.THIS HAS OCCURRED SEVERAL TIMES NOW.EVEN WHEN TURNING OR COMING TO A STOP,TRUCK HAS BEEN DOING THIS MORE OFTEN.CHECKED RECALLS BUT NOTHING,I KNOW THERE ARE SEVERAL COMPLAINTS LIKE MINE.IT HAS EVEN OCCURRED WHILE TURNING,COMING TO A STOP AND DRIVING AT LOW SPEEDS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702640April 6, 2015
AIR BAGS
DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR RECALL ISSUES. *SMD THE CONSUMER STATED WHEN THE DEALER REPLACED THE AIR BAG MODULE, THEY BROKE A PLUG IN THE HORN THAT RENDERED IT INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704089April 6, 2015
STEERING, SUSPENSION
IN JULY 2014, TRAVELING ALONG A 2 LANE HIGHWAY, WE HIT A BUMP IN THE ROAD AND THE TRUCK STARTED TO VIOLENTLY SHAKE TO THE POINT WHERE WE HAD TO COME TO A COMPLETE STOP ON THE ROAD. SCARED THE ENTIRE FAMILY AS WE GOT OUT TO SEE IF WE HAD A TIRE FAILURE. NOTHING SEEMED OUT OF THE ORDINARY. CONTINUED ON THE VACATION AND HAD IT OCCUR 3-5 MORE TIMES WHILE IN THE TRUCK. WHILE ON VACATION, HAD THE STEERING DAMPER(STABILIZER) AND ROTATED THE TIRES BUT THAT DID NOT FIX THE PROBLEM. UPON RETURN HOME, TOOK IT TO A NON-CHRYSLER SERVICE CENTER AS THE LOCAL DODGE DEALER WAS 3 WEEKS OUT ON GETTING THE TRUCK IN. THEY REPLACED BOTH UPPER AND LOWER TIE RODS JOINTS, WHEEL BEARINGS AND ALIGNED THE VEHICLE. $2000 APPROXIMATE COST PLUS THE STEERING STABILIZER AND NO FIX. TOOK THE TRUCK ON ANOTHER EXTENDED TRIP ON 4/3 AND HAD IT OCCUR AGAIN. WHEN I CALLED CHRYSLER DEALER TODAY (4/6), THE SERVICE ADVISOR WAS UNAWARE OF ANY PROBLEMS WITH THIS TRUCK AND ADVISED ME TO BRING IT IN WHICH I WILL DO NEXT WEEK. IT STILL HAS THE PASSENGER AIR BAG RECALL OUT ON IT. ALL PREVIOUS RECALLS HAVE BEEN INSPECTED BY CHRYSLER SERVICE CENTERS. THIS IS A VERY DANGEROUS SITUATION AND I FEAR THAT ALLOWING THE TRUCK ON THE HIGHWAY DANGERS NOT ONLY ME AND MY FAMILY BUT OTHER MOTORISTS TRAVELING NEAR US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704099April 6, 2015
POWER TRAIN
DRIVING AT APPROXIMATELY 40 MPH IN HEAVY TRAFFIC SLOWED BY ROAD CONSTRUCTION A GRINDING NOISE STARTED AT THE REAR END OF THE TRUCK. APPROXIMATELY 5 SECONDS LATER AND A LOUD POP THE TRUCK BEGAN SHAKING . I VEERED TO THE SHOULDER OF THE ROAD BARELY GETTING IT OFF THE ROAD . LOOKING UNDER THE TRUCK FOUND THE DRIVESHAFT SEPARATED FROM THE DIFFERENTIAL WITH THE U JOINT A YOKE STILL ATTACHED TO THE DRIVESHAFT .I HAD THE TRUCK TOWED TO MY RESIDENCE ON A ROLLBACK TOW TRUCK BECAUSE THE REAR END WAS LOCKED UP. I SEARCHED ONLINE FOR ANYONE THAT MIGHT HAD THIS HAPPEN TO THEM AND FOUND A RECALL FROM CHRYSLER FOR THIS VERY SAME PROBLEM. I CONTACTED A LOCAL DEALER WHO TOLD ME MY VEHICLE HAD NO RECALLS ON IT . I ALSO CONTACTED CHRYSLER CORP WHO TOLD ME THE SAME THING . I NEED THIS TRUCK BACK ON THE ROAD AS SOON AS POSSIBLE BUT WOULD LIKE TO KNOW IF THIS IS A DEFECT AND THEIR RECALL SHOULD INCLUDE MY TRUCK . THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703253April 2, 2015
STEERING, SERVICE BRAKES, ENGINE
AS I WAS DRIVING ON THE FREEWAY AT 70 MPH, I HEARD A LOUD "SMACK!" BEFORE THE ENGINE STALLED AND I LOST POWER STEERING AND POWER BRAKES. LUCKILY, I'M PRETTY STRONG AND WAS ABLE TO PULL OFF TO THE SHOULDER. THE ENGINE WOULD START BUT NOT TURN OVER WITH 4 OR 5 ATTEMPTS. IT STARTED ON THE FIFTH OR SIXTH TRY BUT WOULD NOT IDLE. I WAS FINALLY ABLE TO GET IT TO START AND ON MY WAY TO THE MECHANIC, I COULD TELL SOMETHING WAS BROKEN IN THE ENGINE. AFTER INSPECTING THE ENGINE AND LOOKING INTO IT, IT'S BEEN DETERMINED THAT A VALVE SPRING BROKE AND SENT THE VALVE THROUGH THE PISTON AND INTO THE CYLINDER, EFFECTIVELY CEASING THE ENGINE WHILE THE VEHICLE TRAVELED AT FREEWAY SPEEDS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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