Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10562401January 31, 2014
SUSPENSION, STEERING
HAVE A SAFETY RECALL N49/NHTSA 13V-529 CALLED DEALER AND TOLD THAT CHRYSLER ONLY SENDING 1 PART PER WEEK. I AM #89 ON THE LIST. THAT'S A YEAR & A HALF OUT. VERY DANGEROUS. DO I HAVE TO PARK MY TRUCK FOR THAT LONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562424January 31, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING IN SNOW AND SLIPPERY CONDITIONS AND AS I STARTED TO ACCELERATE I COULD FEEL THAT THE SNOW WAS HAVING AN EFFECT ON MY TRUCKS TRACTION AND WITH THAT THE TRACTION CONTROL LIGHT ILLUMINATED ON MY DASHBOARD TO INFORM ME THAT ONE OF MY DRIVE WHEELS MUST BE LOOSING TRACTION. AFTER MOVING ALONG AT HIGHWAY SPEEDS ON DRY SALT TREATED PAVEMENT THE ABS, BRAKE, ESP,AND BAS, LIGHT ALL CAME ON AND HAVE NOT GONE OFF SINCE. I AM NOT SURE WHAT EFFECT THIS WILL HAVE ON MY BRAKING ABILITY IF TRACTION BECOMES AN ISSUE OR IF HEAVY BRAKING IS INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562183January 30, 2014
STEERING
RECALL N49. I GOT A NOTICE FROM DODGE THAT MY CALL IS ON RECALL FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK MAY FRACTURE. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING. I MADE AN APPOINTMENT TO GET IT FIX AND WAS TOLD I HAVE TO WAIT 36 WEEK BEFORE THE PART ARE HERE. THIS IS UNACCEPTABLE BECAUSE THE CAR COULD CRASH. MY DEALER IS AIRPARK DODGE IN SCOTTSDALE ARIZONA 480 556 7400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562233January 30, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT MENTIONED THAT HE WAS INFORMED THAT IT WOULD BE 80 WEEKS BEFORE HIS VEHICLE WOULD BE REPAIRED, WHICH WAS AN UNREASONABLE AMOUNT OF TIME TO HAVE A RECALLED DEFECT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561976January 29, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE PART WAS BEING SENT PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561791January 28, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561110January 23, 2014
FUEL SYSTEM, GASOLINE
WHEN FILLING MY VEHICLE WITH GAS THE TANK GETS FULL AND THE PUMP STOPS BUT ONLY AFTER SPITTING FUEL ALL OVER THE GROUND. THIS RECENTLY STARTED HAPPENING BUT NOW HAPPENS EVERY TIME I FILL UP NO MATER WHAT OCTANE AND NO MATTER WHAT STATION I CHOOSE. I WOULD ESTIMATE UP TO A HALF GALLON OF GAS SPILLS ON THE GROUND. THIS SEEMS SUPER DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561170January 23, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED AFTER RECEIVING NHTSA CAMPAIGN I.D. NUMBER 13V529000 (STEERING). THE CONTACT CALLED THE DEALER WHO STATED THEY WOULD NOT HAVE THE PARTS FOR ONE MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561191January 23, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY AUTHORIZED TO ORDER ONE TIE ROD PER WEEK AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST THAT COULD POSSIBLY EXCEED ONE YEAR BEFORE THEY WOULD BE ABLE TO SERVICE THE VEHICLE. THE CONTACT BELIEVED THAT THE RECALL REPAIR FAR SURPASSED WHAT WOULD BE CONSIDERED A REASONABLE TIME FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560923January 22, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED BUT WAS INFORMED THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS COULD NOT PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND CONFIRMED THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561025January 22, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 ( POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560826January 21, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WILL BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560837January 21, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560388January 17, 2014
STEERING
TL* THE CONTACT OWNS 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560110January 15, 2014
STEERING
RECEIVED RECALL NOTICE N49/NHTSA 13V-529 REGARDING THE LEFT TIE ROD BALL. CALLED MY DEALER (RED BLUFF DODGE) IN LATE DECEMBER AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS. CALLED AGAIN ON 1/14/14 AND WAS TOLD THAT THEY DO NOT HAVE THE PARTS AND THAT DODGE WOULD ONLY SEND THEM ONE REPLACEMENT PART PER WEEK. I AM NOW ON A SIX (6) MONTH WAITING LIST TO GET THIS PROBLEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559786January 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559804January 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V529000 (STEERING) AND CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER DID NOT HAVE THE PART AVAILABLE TO REMEDY THE VEHICLE AND STATED THAT THEY WOULD NOT HAVE THE PART UNTIL APRIL. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ALSO CONFIRMED THEY WOULD NOT HAVE THE PART UNTIL APRIL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559793January 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER INFORMED THE CONTACT THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559821January 14, 2014
POWER TRAIN, SUSPENSION
THE REAR AXLE PINION NUT WAS RECALLED LAST YEAR AROUND JUNE 2013 IT IS NOW JAN 2014 ALL THE DEALERSHIP CAN DO IS CALL AND HARASS ME ABOUT TRADING THE TRUCK IN AND NOT A WORD ON THE REPLACEMENT REAR AXLE PINION NUT--PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559864January 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 ( STEERING). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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