Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10565565February 24, 2014
STEERING
WE HAVE A RECALL FOR TIE RODS AND WE HAVE WAITED OVER A MONTH AND A HALF AND WHEN WE CALLED THIS WEEK WE WERE TOLD IT WOULD BE 120 WEEKS BECAUSE THEY ARE ONLY GETTING 1 SET A WEEK. WE USE THIS TRUCK AND THIS COULD BE VERY DANGEROUS IF THEY MALFUNCTION, ESPECIALLY IF WE ARE HAULING OUR CAMPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565572February 24, 2014
FUEL SYSTEM, GASOLINE
WHEN FILLING MY VEHICLE WITH GAS THE TANK GETS FULL AND THE PUMP STOPS BUT ONLY AFTER SPITTING FUEL ALL OVER THE GROUND. THIS RECENTLY STARTED HAPPENING BUT NOW HAPPENS EVERY TIME I FILL UP NO MATER WHAT OCTANE AND NO MATTER WHAT STATION I CHOOSE. I WOULD ESTIMATE UP TO A HALF GALLON OF GAS SPILLS ON THE GROUND. SERVICE BULLETIN AT SHOP ALLDATA REPAIR ADVISED OF SIMILAR ISSUES BEING RESOLVED BY REPLACING EVAP CANISTER, EMISSION SYSTEM INTEGRITY MONITOR, VAPOR LINE & FILTER. ALL THESE WERE REPLACED AND STILL HAVING THE SAME ISSUE. DEALER SERVICE DEPARTMENT SAY THEY HAVE NEVER HEARD OF THIS ISSUE, YET LOCAL SHOP FOUND THE SERVICE BULLETIN. JUST WAITING FOR AN EXPLOSION TO HAPPEN AT THIS POINT, LET ALONE THE GROUND POLLUTION FROM THE FUEL. RELATED COMPLAINTS I WAS ABLE TO FIND: NHTSA ID: 10561110 10502815 10498166 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565644February 24, 2014
STEERING
TL* THE CONTACT OWNS A 2009 A DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS STILL AWAITING PARTS FROM AN AUTHORIZED DEALER TO HAVE THE RECALL SERVICE PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565122February 20, 2014
POWER TRAIN
TL- THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT ATTEMPTED TO SECURE AN APPOINTMENT FOR RECALL REPAIRS HOWEVER, THE CONTACT WAS INFORMED PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.- LL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564983February 19, 2014
SUSPENSION, STEERING
I RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 FOR ABOVE TRUCK IN 12/13. I TOOK TRUCK TO NAPLETON DODGE LAKE PARK,FL. TEL. # 561-622-0101 AND WAS TOLD THE PARTS HAD TO BE ORDERED. SINCE THEN I HAD NUMEROUS CONTACTS WITH THE DEALER'S PARTS DEPARTMENT. THE PARTS CLERKS TOLD ME CHRYSLER IS LIMITING THE NUMBER OF REPAIR PARTS NEEDED TO CLEAR THE RECALL. THEY FIRST SAID THE DEALER COULD ONLY ORDER 2 A WEEK. ON 2/19/14 THE PARTS CLERK SAID CHRYSLER HAS REDUCED THE NUMBER TO ONE EVERY SEVEN DAY, AND THAT I WAS 50TH ON THE LIST AND THEY COULDN'T EVEN ORDER MY PARTS FOR 350 DAYS. THEY WERE SORRY BUT THERE WAS NOTHING THEY COULD DO SINCE CHRYSLER WAS LIMITING THE ORDERING. THE DEALER HAS BEEN POLITE BUT THEY BLAME THE PROBLEM ON CHRYSLER NOT HAVING THE PARTS. I AM CONCERNED SINCE I DO NOT WANT TO DRIVE FOR A YEAR WITH UNSAFE SUSPENSION ESPECIALLY SINCE I FREQUENTLY TOW HEAVY LOADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564987February 19, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WAS ON A MASSIVE BACK ORDER AND WOULD NOT BE AVAILABLE UNTIL AT LEAST ONE MONTH. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563960February 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). AND CALLED THE DEALER TO SECURE AN APPOINTMENT FOR RECALL REPAIRS HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT SPECIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE DEALER WAS IN THE PROCESS OF REPAIRING THE VEHICLE, AND REQUESTED TO WITHDRAW HIS COMPLAINT. UPDATED 03/06/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563834February 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE CONTACT BEGAN TO SMELL SOMETHING BURNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FUSE BLOCK HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10563858February 11, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER, WHO INFORMED THE CONTACT THAT THEY ONLY RECEIVE ONE REMEDY PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564083February 10, 2014
STEERING
2009 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY RELEASING A LIMITED AMOUNT OF PARTS TO EACH DEALER, TO AVOID STOCKPILING THEM. THE CONSUMER HAD THE PART REPLACED, AT A LOCAL REPAIR FACILITY, AND IS SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563708February 10, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS INFORMED BY THE DEALER THAT THE PART HAD FAILED THEIR INSPECTION. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563475February 8, 2014
STEERING
RECEIVED SAFTY RECALL NOTICE #N49/NHTSA 13V-529, ON DEC. 26, 2013, & TOLD TO BRING TO DEALER AFTER JAN. 6. WAS TO LEAVE FOR FLA. !/4/14 WITH 14K 5TH WHEEL. WENT TO DEALER ON 12/29, & WAS TOLD NO PARTS TILL AFTER 1/6. TOOK TRIP, & TOOK TRUCK TO VERO DODGE IN FLA. AS I WOULD BE IN THE AREA TILL 3.25/14. TRUCK WAS INSPECTED & I WAS TOLD A 20 WEEK BACK ORDER ON PARTS. I CALLED RIVERHEAD DODGE IN N.Y. & WAS TOLD THAT THERE WAS IN FACT A 20WEEK BACK ORDER & I WOULD BE PUT ON A LIST. I AM NOW 1400 MILES FROM HOME IN AN UNSAFE , THAT DODGE SAYS THEY CAN'T, OR WONT, FIX & NEED TO TOW A 14K 5TH WHEEL HOME. I WAS TOLD "BE CAREFUL L DRIVING HOME". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563257February 6, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) LAST YEAR AND WAS RECENTLY INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563014February 5, 2014
STEERING, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN LATE DECEMBER 2013 AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT A FEW WEEKS LATER WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL TO THE LEFT AND BEGAN TO HEAR A GRINDING NOISE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIE ROD WAS FRACTURED AND HAD SHOT THROUGH THE FRONT PASSENGERS' SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 5/13/14*CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563100February 5, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED IN JANUARY HOWEVER, THE DEALER ADVISED THE CONTACT THAT HE WAS PLACED ON A WAITING LIST AND THE MANUFACTURER WAS ONLY ALLOWING ONE REPAIR KIT PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563136February 5, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT IT HAD SURPASSED REASONABLE TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THAT THERE WAS A RESTRICTION ON THE REPAIR PART BECAUSE THEY COULD NOT SUPPLY ENOUGH REPAIR KITS TO THEIR CUSTOMERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 05/30/2014*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562866February 4, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALERS STATED THAT THEY WERE RECEIVING TWO PARTS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562921February 4, 2014
STEERING
TL* THE CONTACT 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD AN EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL NOTICE WAS RECEIVED DECEMBER OF 2014 AND THE DEALERSHIP INFORMED THE CONTACT THAT THE PART WILL NOT BE AVAILABLE UNTIL END OF FEBRUARY THEY WAS ALLOWED ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562940February 4, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIE ROD SUDDENLY FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE PREVIOUSLY EXPERIENCED THE SAME DEFECT AND WAS REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. ..UPDATED 03-12-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562957February 4, 2014
STEERING
TL* THE OWNS A 2009 DODGE RAM 2500 4X4. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND WAS NOT AVAILABLE TO GIVE THE CONTACT A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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