Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10232323June 25, 2008
STRUCTURE
DASHBOARD CRACKS - SMALL CRACK APPROX. 1INCH, 1 YR. AGO. AND NOW, 4 LARGE CRACKS, 2 ON THE PASS. SIDE AND THE OTHER 2 AT THE CENTER OF THE DASH. I PURCHASED THE VEH. BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232138June 24, 2008
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. IN MAY OF 2005, THE CONTACT HAD TO REPLACE THE FUEL INJECTION PUMP. THREE YEARS LATER, THE SAME COMPONENT FAILED AGAIN. THE MANUFACTURER STATED THAT THE WARRANTY EXPIRED AND THE CONTACT WOULD BE RESPONSIBLE FOR THE $1,500 REPAIR COST. THE VEHICLE HAS NOT BEEN REPAIRED. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 91,000 AND CURRENT MILEAGE WAS 170,000. UPDATED 08/04/08 *BF UPDATED 08/07/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231202June 16, 2008
UNKNOWN OR OTHER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL BEGAN TO CRACK IN JANUARY OF 2008. BY JUNE OF 2008, THE PANEL HAD CRACKED INTO SMALL PIECES AND A PIECE FELL INTO THE AIR CONDITIONING MOTOR, WHICH PREVENTED HIM FROM USING THE AIR CONDITIONER. THE DEALER WOULD NOT REPAIR THE VEHICLE FOR FREE AND IS CHARGING $800. THE MANUFACTURER PROVIDED THE CONTACT WITH REFERENCE NUMBER 17583492 AND ADVISED HIM TO CHECK WITH THE DEALER. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD REPLACE THE INSTRUMENT PANEL FOR FREE. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 116,000. UPDATED 09/13/08. *LJ UPDATED 09/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230844June 12, 2008
AIR BAGS:FRONTAL
I HAD NOTICED A CRACK IN MY DASH ONE DAY AFTER WORK AND NOW THERE ARE SEVERAL. THE ONE THAT CONCERNS ME MOST, IS THE ONE ON THE PASSENGER SIDE OVER THE AIR BAG COMPARTMENT. I KEEP MY VEHICLE IN VERY GOOD SHAPE SO THIS PROBLEM IS NOT DUE TO NEGLECT. THE MATERIAL USED JUST SEEMS TO BE VERY BRITTLE AND I AM AFRAID IF ANYTHING WAS TO HAPPEN CAUSING THE PASSENGER AIR BAG TO DEPLOY, WHAT IS THE BRITTLE DASH PIECES ARE GOING TO DUE TO MY PASSENGER. I DO BELIEVE THIS COULD LEAD TO A SERIOUS INJURY TO SOMEONE'S FACE OR EYES. AS OF NOW CHRYSLER SEEMS TO BE SAYING THAT THIS IS NOT A MANUFACTURES PROBLEM, I DISAGREE, I ALSO OWN A 97' DODGE RAM TRUCK THAT DOES NOT HAVE THIS PROBLEM. CURRENT VEHICLE IS A 02' RAM 1500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230530June 10, 2008
STRUCTURE
DASH BOARD CRACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230341June 9, 2008
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT IT IS EXTREMELY DIFFICULT TO SWITCH GEARS IN THE VEHICLE. WHILE IDLING AT A STOP LIGHT WITH THE CLUTCH PEDAL DEPRESSED, THE VEHICLE BEGAN DRIFTING FORWARD. HE HAD TO COMPLETELY TURN OFF THE VEHICLE TO STOP IT FROM DRIFTING. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230289June 8, 2008
STRUCTURE:FRAME AND MEMBERS
I HAVE SEVERAL LARGE CRACKS IN MY DASHBOARD. SMALL CHUNKS FALL OFF OF IT WHENEVER I DRIVE IT. IT IS A 2002 DODGE 1500 PICK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229694June 3, 2008
STRUCTURE
ABOUT TWO MONTHS AGO I STARTED NOTICING THIS SMALL CRACK IN MY DASH, A DAY OR TWO LATER THE CRACK HAD GOTTEN MUCH BIGGER AND THERE WAS ANOTHER CRACK. NOW I HAVE THREE LARGE CRACKS ON MY DASHBOARD AND THEY ARE ON THE PASSENGER SIDE RUNNING FROM THE WINDSHIELD TOWARD THE GLOVE BOX, IT WILL COST ALMOST $1100.00 TO REPLACE THIS. I HAVE READ MANY COMPLAINTS ABOUT DODGES CRACKED DASHBOARDS. I FEEL THIS MAY BE A SERIOUS AIR BAG ISSUE THAT NEEDS TO BE FIXED. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2002/ACCESSORIES-INTERIOR/CRACKS_IN_DASHBOARD.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229695June 3, 2008
STRUCTURE
DASH STARTED TO CRACK ON 02 DODGE RAM. APPEARS TO BE AN ISSUE WITH NUMEROUS 02 AND 03 DODGE RAMS. SPECULATION THAT THE PLASTIC USED IS NOT UV RESISTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229499June 2, 2008
AIR BAGS:FRONTAL
DASHBOARD OF TRUCK HAS SEVERAL SEVERE CRACKS IN IT. LARGEST FROM WINDSHIELD TO GLOVE BOX = WHERE PASSENGER AIRBAG IS LOCATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229452June 1, 2008
POWER TRAIN:DRIVELINE
WE FEEL THAT THE REAR -END PROBLEM THAT WE ARE EXPERIENCING IS A FACTORY DEFECT, AND WOULD LIKE TO BE REIMBURSED FOR THE EXPENSES INCURRED FOR REPAIR OF THE TRUCK. IN OCTOBER 2007, WE REPORTED THAT WE WERE HAVING PROBLEMS TO TEMPE DODGE. WE SAID THAT WE HAD A LEAK OF SOME KIND AND THAT THE REAR END WAS HAVING A FOUL ODOR. THEY KEPT THE TRUCK IN THE SHOP AT THE DODGE DEALERSHIP TO MAKE REPAIRS. WE GOT THE TRUCK BACK AND LESS THAN 2 DAYS LATER, THE AXLE TWISTED OFF OF THE TRUCK WHILE WE WERE DRIVING DOWN HIGHWAY 8 GOING TO TEXAS! WE HAD TO BE TOWED BACK TO TEMPE DODGE. THEY FIXED THE TRUCK AGAIN. NOW, HERE IT IS ONLY A FEW MONTHS LATER, MAY 30, 2008 AND WE ARE EXPERIENCING PROBLEMS AGAIN AND THE TRUCK IS BACK IN THE TEMPE DODGE SHOP FOR ANOTHER PROBLEM WITH THE REAR-END. THIS TIME IT IS GROWLING LIKE WE HAVE A TIGER UNDER THE VEHICLE. WE SPOKE TO SEVERAL PEOPLE WITH THE SAME MODEL AND YEAR TRUCKS AND THEY HAVE ALSO EXPERIENCED THE SAME PROBLEMS. ONE LADY ACROSS THE STREET FROM US SAID THAT HER AXLE BROKE OFF TOO. SO, WE NEED YOUR ADVICE AND HELP! WHY HAVEN'T YOU RECALLED THE 2002 DODGE 2500 DIESEL IF IT IS HAVING SO MUCH TROUBLE WITH THE REAR-END, AND WHY SHOULD I HAVE TO PAY THE BILL IF THE PROBLEMS ARE BECAUSE IT WASN'T MADE CORRECTLY? WE ARE NOW WAITING TO HEAR FROM TEMPE DODGE ABOUT OUR TRUCK, BUT WE ARE NOW RETIRED AND WILL NOT HAVE THE MONEY AGAIN TO PAY ANOTHER $ 4,100 MORE DOLLARS TO FIX THE SAME PROBLEM. CAN YOU PLEASE ADVISE US AS TO WHAT TO DO? I FEEL IT IS A MANUFACTURER PROBLEM AND THAT DODGE SHOULD PAY FOR THE WORK DONE ON THE TRUCK, PLUS WE SHOULD BE REIMBURSED THE $ 4,100, ALREADY SPENT WHEN THE PROBLEM WAS NEVER REALLY FIXED! FORTUNATELY FOR US NO ONE WAS HURT WHEN THE AXLE BROKE. I FELT THE TRUCK ENGINE STOP WORKING, AND MY WIFE SAID, "STOP THE TRUCK IMMEDIATELY, SOMETHING IS WRONG. " WE IMMEDIATELY STOPPED, GOT OUT OF THE TRUCK AND THE WHEEL WAS HANGING ON BY A THREAD OF METAL. WE THANKED THE LORD FOR SAVING OUR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229045May 27, 2008
STRUCTURE
2002 DODGE RAM TRUCK HAS SEVERAL CRACKS IN DASHBOARD. THIS COULD BE A SAFETY CONCERN FROM FLYING DEBRIS IN CASE OF AN ACCIDENT. THIS APPARENTLY IS A MAJOR PROBLEM WITH DODGE TRUCKS AS MANY PEOPLE HAVE DESCRIBED THIS PROBLEM ON THE INTERNET, BUT DODGE HAS NOT ISSUED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228895May 26, 2008
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 AND OVER THE PAST YEAR IT HAS DEVELOPED MULTIPLE CRACKS ON THE DASH. THE MAJOR CONCERN IS THE INTEGRITY OF THE DASH AROUND THE PASSENGER AIRBAG. DUE TO THE CRACKING, IF THE AIRBAG WERE TO DEPLOY, I FEAR THAT THE CRACKED DASH WOULD CAUSE MULTIPLE PIECES OF PLASTIC TO FLY AROUND THE CABIN. I WOULD NOT WRITE THIS COMPLAINT IF I THOUGHT THIS WERE AN ISOLATED PROBLEMS. I HAVE READ ENDLESS COMPLAINS ON BLOG SITES OF PEOPLE WITH THE EXACT SAME PROBLEM IN SIMILAR YEARS OF THIS VEHICLE. THIS SEEMS TO BE A SYSTEMIC PROBLEM AND IS A SAFETY CONCERN THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228831May 24, 2008
STRUCTURE
CRACKS IN DASHBOARD FROM WINDSHIELD TO INSTRUMENT PANELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228659May 22, 2008
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE BLOWER WOULD TURN ON AND OFF AUTOMATICALLY AND THE INSTRUMENT PANEL LIGHTS FAILED WITHOUT WARNING. THE BLOWER EVENTUALLY FAILED COMPLETELY. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN), IN WHICH THE INSTRUMENT PANEL LIGHTS ILLUMINATED PROPERLY FOR THIRTY DAYS BEFORE FAILING AGAIN. THE VEHICLE CURRENTLY NEEDS A NEW COMPUTER. THE CURRENT MILEAGE WAS 155,000 AND FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228678May 22, 2008
STRUCTURE
I HAVE A 2002 DODGE RAM 1500. THE DASH BOARD IS CRACKED IN SEVERAL PLACES. I RECENTLY FOUND OUT THAT THIS IS HAPPENING TO THOUSANDS OF RAM OWNERS ACROSS THE NATION. I CONTACTED MY DEALER ABOUT THE ISSUE. BUT THERE'S NO RECALL ON IT, SO THEY WONT FIX IT UNLESS I PAY $1000+! THIS IS A MAJOR ISSUE, AND DODGE NEEDS TO RESOLVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228687May 22, 2008
STRUCTURE
I OWN A 2002 DODGE 1500 PICKUP AND KEEP IT UP VERY WELL. I STAYED IN A CARPORT AND IS TAKEN CARE OF. THE DASH HAS BEGUN TO DISINTEGRATED AND FALL APART LEAVING WIRING AND OTHER ITEMS EXPOSED. I BELIEVE THIS TO BE A DEFECT IN MATERIAL OF DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227740May 14, 2008
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING BETWEEN 50-55 MPH, THE VEHICLE LOSES POWER AND DECELERATES. THE DEALER STATED THAT THE INJECTION PUMP TIMING WAS FAILING, WHICH AFFECTS THE TRANSFER PUMP. AS A RESULT, GASOLINE IS NOT BEING PUMPED; THEREFORE, THE VEHICLE STOPS AND CONTINUES TO LOSE POWER. THE CURRENT MILEAGE WAS 78,071 AND FAILURE MILEAGE WAS 75,000. UPDATED 06/17/08. *LJ THE FUEL INJECTION PUMP AND TRANSFER PUMP WAS REPLACED. UPDATED 06/16/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227635May 13, 2008
UNKNOWN OR OTHER
CRACKED DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226831May 6, 2008
SEATS:MID/REAR ASSEMBLY
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS CONCERNED THAT THE REAR SEATS DO NOT HAVE HEADRESTS. THEY ALSO HAVE OPTIONS FOR THE HEADRESTS TO BE INSTALLED. THE VEHICLE HAS SAFETY SEATS IN THE REAR AND, IN THE EVENT OF A CRASH, AN OCCUPANTS NECK WILL NOT BE PROPERLY SECURED. THE DEALER HAS NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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