Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10236569July 31, 2008
STRUCTURE
CRACKED DASHBOARD DODGE 2500 PICK UP LIGHTS DON'T ALWAYS WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236459July 30, 2008
ENGINE AND ENGINE COOLING:ENGINE
WE HAVE A 2002 DODGE RAM 1500. WE ARE THE ONLY OWNER AND HAVE TAKEN GOOD MECHANICAL CARE OF THIS TRUCK. MY HUSBAND DRIVES A GOOD DISTANCE TO WORK AND WE HAVE AROUND 170XXX MILES ON THIS TRUCK. HAVEN'T HAD ALOT OF TROUBLE OUT OF IT UNTIL IT STARTED MISFIRING AND NOT STARTING. NOT TO BAD RIGHT....WRONG ONLY A FEW DAYS LATER THE CYLINDERS STARTED MISSING. NOW WE ARE TOLD THAT WE MUST BUY A NEW ENGINE FOR IT. THE JUNK YARD MODELS COST AROUND 1700 DOLLARS. WE STILL OWE AROUND $3100 SO CONSIDERING WHAT WE OWE AND THE INSURANCE OF 450 EVERY SIX MONTHS IT ISN'T EVEN WORTH FIXING TIME YOU ADD IN LABOR. THIS IS SO RIDICULOUS WE THOUGHT WE WOULD HAVE DROVE THIS TRUCK FOR A LONG TIME. I HAVE AN OLDER FORD AND IT HAS 350XXX MILES ON IT AND I BOUGHT THIS ONE USED I GUESS IT WAS TO MUCH TO HOPE FOR, FOR THIS DODGE RAM TO LAST LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236181July 28, 2008
STRUCTURE
2002 DODGE RAM 1500 CRACKED DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235843July 26, 2008
STRUCTURE
DASHBOARD ON MY AUG 2002 BUILT DODGE RAM 3500 HAS EXTENSIVE CRACKS. INTERNET SITES SHOW A NUMBER OF OTHER DODGE VEHICLES WITH THIS SAME ISSUE - SOME MUCH WORSE THAN MINE. POTENTIAL SAFETY RISKS INCLUDE DISTRACTING DRIVER DUE TO DASH CRACKING. OTHER OWNERS WITH MORE SEVERE CRACKS HAVE REPORTED ELECTRICAL SYSTEM FAILURES DUE TO DASHBOARD CRACKS AND DASHBOARD FALLING INWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235615July 24, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT EXPERIENCED NUMEROUS ELECTRICAL FAILURES RANGING FROM THE FUSE BOX AND POWER LOCK:WINDOWS TO THE INTERIOR LIGHTING. SHE TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND A TECHNICIAN REPEATEDLY REWIRED THE ELECTRICAL SYSTEM, REPLACED THE FUSES, AND THE MOTOR FOR THE POWER WINDOW DEVICES. IMMEDIATELY AFTER THE REPAIR, THE ELECTRICAL FAILURES RECURRED. SHE RETURNED TO THE DEALER AND A TECHNICIAN STATED THAT THE WIRING HARNESS MELTED, WHICH CAUSED THE ALARM SYSTEM TO FAIL AND HAVE TO BE REPLACED. THE PARTS ARE ON BACK ORDER AND NEITHER THE MANUFACTURER NOR THE DEALER CAN PROVIDE AN ESTIMATE OF WHEN THE PARTS WILL BE AVAILABLE. SHE HAS COPIES OF DOCUMENTS PERTAINING TO THE REPAIR HISTORY OF THE ELECTRICAL SYSTEM. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 49,369.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10235686July 24, 2008
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2002 DODGE RAM. WHILE THE VEHICLE WAS STATIONERY, THE EXTERIOR BODY PAINT EXPOSED A WHITE SPOT THE SIZE OF A SOFTBALL. THE DEFECT WAS LOCATED ON THE DRIVER'S SIDE DOOR AND THE HOOD. IN ADDITION, THERE WAS BUBBLING ON THE EXTERIOR PAINT NEAR THE DRIVER'S SIDE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE EXTERIOR BODY PAINT DEFECT WOULD EVENTUALLY RUST FROM THE INNER TO THE OUTER SURFACE. THE AUTHORIZED DEALER ADVISED THAT THE VEHICLE BE BROUGHT IN WHEN IT BEGINS TO RUST AND POSSIBLY REPAIRED AT NO COST. AS OF JULY 24, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN AUTO BODY SHOP FOR A SECOND OPINION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235498July 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE LINKAGE BAR THAT CONNECTS THE SHIFTER TO THE TRANSFER CASE IS APPROXIMATELY 14 INCHES LONG. IT IS HELD TOGETHER BY RUBBER GROMMETS. OVER TIME, A COMBINATION OF EXCESSIVE TEMPERATURES AND WEAR AND TEAR CAUSED THE GROMMETS TO FAIL. AS A RESULT, THE LINKAGE BAR FALLS OUT OF THE VEHICLE WITHOUT WARNING, WHICH INCREASES THE RISK OF INJURY TO OTHER DRIVERS. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 44,200. UPDATE 09/10/08 *CW UPDATED 09/16/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235578July 23, 2008
STRUCTURE
SMALL CRACKS STARTED IN MULTIPLE PLACES ON DASHBOARD ABOUT A YEAR AGO. ABOUT 6 MONTHS AGO THEY BECAME LARGER AND NOW WHOLE PIECES OF THE DASH ARE LOOSE. A LARGE CRACK STARTED ABOUT A WEEK AGO AND IS NOW EXTENDS FROM THE FRONT OF THE DASH ALL THE WAY TO THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235315July 22, 2008
STRUCTURE
AFTER OWNING THIS VEHICLE FOR 6 YEARS< THE PAINT IS STARTING TO PEEL, AND IT IS RUSTING FROM THE INSIDE OUT. ALTHOUGH THIS IS NOT A SAFETY ISSUE I AM HOPING YOU CAN POINT IN THE RIGHT DIRECTION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235100July 21, 2008
STRUCTURE
I OWN A 2002 DODGE RAM 1500. OF MY MANY PROBLEMS, MY DASH BOARD HAS CRACKED. I AM AWARE THAT I AM NOT ALONE. WHEN WILL SOMETHING BE DONE ABOUT THIS. IF WE WANT TO HAVE THE US CONSUMERS CONTINUE TO PURCHASE US MADE CARS, SOMETHING MUST BE DONE ABOUT THE POOR QUALITY THAT OUR MANUFACTURER PUT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235034July 20, 2008
STRUCTURE
THIS 6 YEAR OLD DODGE TRUCK HAS DEVELOPED THREE CRACKS IN THE DASHBOARD THAT RUN FROM THE FRONT TO THE BACK. I BELIEVE THAT THE FUNCTION OF MY AIR BAGS MAY BE AFFECTED IN A CRASH DUE TO THESE CRACKS. DODGE HAS INDICATED THAT THERE IS NO DEFECT IN THIS PART AND I AM RESPONSIBLE FOR ANY AND ALL REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235040July 20, 2008
STRUCTURE
JOINING THE GROUP OF PEOPLE WITH CRACKED DASH PROBLEMS ON OUR 2002 DODGE RAM 1500. OVER. 2 YEARS AGO, WE NOTICED A CRACK ON THE FRONT PORTION OF THE DASH AT THE CENTER OF THE WINDSHIELD. THIS IS SEPARATE TO THE MAIN DASH COVER. NOW, WE HAVE A NEW CRACK NEAR THE RIGHT SIDE AIR BAG ON THE MAIN PORTION. AT BEST, IT IS UNSIGHTLY FOR A VEHICLE AS EXPENSIVE AS THIS. AS A SAFETY CONCERN, WHO KNOWS WHAT WOULD HAPPEN IN AN ACCIDENT. THE VEHICLE IS GARAGED MOST OF THE TIME BECAUSE IT IS A SECOND VEHICLE. IT APPEARS A WASTE OF TIME TO TALK TO A DEALERSHIP UNLESS YOU HAVE AN EXTRA $800 KICKING AROUND THE WALLET. IF DODGE/CHRYSLER DOES NOT WANT TO FACE UP TO THE PROBLEM AND THE NHSTA IS NOT TAKING ACTION,MAYBE SOME PICKETING OF THE DEALERSHIPS AND MEDIA INVESTIGATIVE REPORTING SHOULD BE DONE. IS THERE ANY CLASS ACTIONS PENDING? IF NOT, IT LOOKS LIKE THERE ARE ENOUGH PEOPLE WITH THE SAME PROBLEM TO START ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234868July 18, 2008
STRUCTURE
CRACKED DASHBOARD IN 2002 DODGE RAM 1500. STARTED CRACKING 18-24 MONTHS AGO AND NOW HAS TOTALLY FALLEN APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234691July 17, 2008
STRUCTURE
THE DASHBOARD ON MY 2002 DODGE RAM 1500 PICKUP IS CRACKED IN MULTIPLE PLACES AND SOME OF THE GRILL PIECES THAT COVER THE DEFROSTER DUCTS HAVE FALLEN INTO THE DUCTS. THE TRUCK IS ONLY 5 YEARS OLD AND I AM THE ONLY OWNER. I HAVE FRIENDS THAT HAVE FORDS AND CHEVY'S FROM THE SAME YEAR OR EARLIER AND THEIR DASHBOARD ISN'T CRACKING IN SUCH A WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234575July 16, 2008
EXTERIOR LIGHTING:TURN SIGNAL
WHILE ATTEMPTING TO MAKE A LEFT HAND TURN WITH THE DIRECTIONAL SIGNAL ACTIVATED, SEVERAL VEHICLES ATTEMPTED TO PASS ON MY LEFT. TO MY DISMAY I DISCOVERED THAT THE DIRECTIONAL INDICATOR WAS SIGNALING A RIGHT TURN WHILE IN THE LEFT ACTIVATED POSITION. THIS HAS HAPPENED SEVERAL TIMES. DEALER CANNOT REPRODUCE PROBLEM, SO NO ACTION IS TAKEN. THE PROBLEM HAS PROGRESSED TO NOW I CAN CHANGE THE DIRECTIONAL FROM LEFT TO RIGHT BY RAISING OR LOWERING THE TILT STEERING WHEEL WHEN THE SIGNAL INDICATOR IS ACTIVATED. SOME TIMES IT JUST DOES NOT GO ON AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234236July 14, 2008
STRUCTURE
2002 DODGE RAM 1500 4X4 WITH CRACKED DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234264July 14, 2008
STRUCTURE
2002 DODGE RAM 1500. LONG PERPENDICULAR CRACKS IN DASH. BOUGHT PERMA PLATE WARRANTY AT TIME PURCHASE. REPLACEMENT OF THE DASH COSTS UPWARDS OF $1500 BY TWO DEALERSHIPS. PERMA PLATE MERELY REFUNDED ME MY $299 WARRANTY. I TAKE METICULOUS CARE OF MY VEHICLE. THIS IS A DEFECT AS MY CAR IS TYPICALLY PARKED IN THE SHADE. I AM AN AIRLINE PILOT AND MY VEHICLE SITS IN COVERED PARKING. PERMA PLATE TOLD ME THAT THIS WAS COMMON IN THE DODGE RAM 1500 MODEL AND DIRECTED ME TO DO A WEB SEARCH. I WAS AMAZED AT THE HIGH NUMBER OF COMPLAINTS REFLECTING THE EXACT SAME ISSUE. DODGE SHOULD FIX THE PROBLEM FREE OF CHARGE. WHAT AN EMBARRASSMENT TO HAVE SUCH A NICE TRUCK CRACKING LIKE THIS. LASTLY, FROM A SAFETY PERSPECTIVE, THE CRACK RUNS NEAR THE PASSENGER AIR BAG DEPLOYMENT LOCATION. I DO NOT KNOW IF THIS CRACK WOULD CAUSE PROBLEMS IN AN ACCIDENT. I THINK IT'S FAIR TO SAY THAT UPON REVIEW OF THE HIGH NUMBER OF INCIDENTS HERE THAT DODGE SHOULD ADDRESS THE ISSUE WITH MORE THAN STATISTICS...THEY SHOULD SIMPLY BACK THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233197July 4, 2008
STRUCTURE
2002 DODGE RAM PICKUP TRUCK HAS CRACKED DASH. ONCE CRACK THAT SEPERATES FRONT DASH INTO 2 PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233089July 2, 2008
PARKING BRAKE
I RECEIVED FROM A LETTER FROM CHRYSLER "CHRYSLER HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN SOME 2001 & 2002 MODEL YEAR DODGE RAM VAN. THE PROBLEM: THE IGNITION/PARK INTERLOCK SYSTEM ON YOUR VEHICLE MY BECOME INOPERATIVE....CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE PARTS &LABOR..." I VISITED LA BREA CHRYSLER JEEP, LA, CA 90036 PLACES AND REQUESTED THAT FIX IT BUT THEY TOLD ME WE DO NOT HAVE A PART (SEVERAL TIMES:FROM MARCH TO UNTIL TODAY.) WHAT SHOULD I DO TO FIX MY CAR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232244June 25, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 45 MPH, THE FRONT PASSENGER SIDE MIRROR FLEW OFF THE VEHICLE. THE MIRROR WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V077000 (VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR). ONE YEAR LATER, THE SAME MIRROR DETACHED FROM THE VEHICLE AGAIN. THE CONTACT HAS ATTEMPTED TO GET IT REPAIRED BY THE DEALER, BUT HAS BEEN GETTING THE RUN AROUND. THE CURRENT MILEAGE IS 9400 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/10/08 *BF UPDATED 09/15/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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