Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10598777June 17, 2014
STEERING
I RECEIVED RECALL NOTICE # N49/NHTSA 13V-529. I CONTACTED MY DEALER IN JAN AS INSTRUCTED, AGAIN IN MARCH AND AGAIN IN JUNE OF 2014. I AM STILL WAITING ON MY RECALL WORK TO BE PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597959June 12, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 65 MPH DRIVING OVER A BUMP, THE VEHICLE STARTED SHAKING AND RATTLING. THE CONTACT APPLIED THE BRAKE AND MERGED TO THE SIDE OF THE ROAD. THE PROBLEM RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597409June 10, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597021June 9, 2014
WHEELS, TIRES
THE LEFT REAR TIRE SUDDENLY WENT FLAT DRIVING ON INTERSTATE 35W AT 70 MILES PER HOUR. THE DRIVER WAS ABLE TO KEEP THE PICKUP TRUCK UNDER CONTROL UNTIL STOPPING ALONG SIDE THE FREEWAY. THE SCHRADER TIRE STEM HAD LOST ITS OUTER LOCKING DEVISE AND THE MONITOR WAS INSIDE THE TIRE. AFTER REMOVING THE TIRE THE MONITOR STYLE STEM WAS LOCATED IN THE TIRE AND WHAT WE FOUND WAS VERY DISTURBING. THE THREADS WHICH HOLD THE STEM IN PLACE WERE TOTALLY FILLED IN WITH CORROSION......NO THREAD LEFT TO HOLD THE STEM IN PLACE. THIS MAY EXPLAIN WHY CARS ARE SUDDENLY LOSING CONTROL AND GOING INTO ONCOMING TRAFFIC. I HAD JUST HAD MY TIRES ROTATED ABOUT 400 MILES AGO OR THE FLAT COULD HAVE HAPPENED WITH A FRONT TIRE WHICH WOULD HAVE BEEN MUCH WORSE. I NOW NEED TO REMOVE THE OTHER THREE TIRES AND HAVE THEM INSPECTED AT A COST OF ANOTHER $101.00 EACH WHEEL OR REMOVE THE MONITORS AND TO BACK TO THE SAFE AND PROVEN RUBBER STEMS. THIS IS VERY SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596573June 6, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 1500 DODGE RAM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE A YEAR AGO. THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596728June 6, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596274June 5, 2014
POWER TRAIN
THIS VEHICLE WAS RECALLED OVER TWO YEARS AGO AND I HAVE TRIED AND TRIED TO GET IT REPAIRED THE DEALER ALWAYS AND I MEAN ALWAYS NEVER HAS THE PART IN STOCK--I GUESS WHEN THE DRIVE SHAFT FALLS OUT YOU WILL LISTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596437June 5, 2014
STEERING, WHEELS, SUSPENSION
8-10-10 3500 RAM E/B HWY 47 AT 55 MPH PASSING FRUIT STAND HEARD LOUD POP AND VEHICLE VEERED RIGHT JUMPING CURB HEADED TOWARD GUARDRAIL. I PULLED AS HARD AS I COULD TO AVOID RAMMING THE GUARDRAIL AND IMMINENT INJURY TO BOTH MYSELF AND SON IN RIGHT FRONT SEAT. DROPPED ABOUT 20 DOWN INTO RAVINE IN 4 FOOT GRASS AND STRUCK PILE OF 4 FOOT LOGS THROWN THERE BY ROAD .CREW. FRONT END INCLUDING STEERING TIE ROD HAD TO BE REPLACED. 10-8-10 WHILE DRIVING ON MOUNTAIN BLM ROAD IN FOUR WHEEL LOW. I STOPPED TO BACKUP AND LEFT FRONT TIRE TURNED SIDEWAYS. THE TIE ROD LOCK NUT HAD COME UNDONE FELL OFF (UNKNOWN LOCATION) TIE ROD DROPPED TO GROUND. HAD TO USE HAY TWINE TO TIE UP AND HOLD TOGETHER IN ORDER TO GET BACK TO RANCH OUT OF THE MOUNTAINS. IT TOOK 4 HOURS TO CREEP HOME WITH MY SON WALKING THE VEHICLE AROUND EVERY CORNER TO ASSURE THE TIE ROD STAYED TOGETHER. VEHICLE TOWED TO AND REPAIRED BY ROSEBURG LITHIA DODGE. I FILED SAFETY COMPLAINT ABOUT TIE ROD SAFETY HAZARD. APPROXIMATELY A YEAR AND A HALF AGO, NOTED LOUD SNAPPING WHEN TURNING FRONT END. TIRE SHOP COULD HEAR AND FEEL, BUT WE WERE UNABLE TO LOCATE PROBLEM. RECALL CAME OUT AND RECALL PARTS HAD TO BE RECALLED. NO REPAIR. JUST NOTIFIED AGAIN OF RECALL AND HAD TO HAVE VEHICLE INSPECTED TO CONFIRM RECALL PARTS NEEDED. 6-4-14 WIFE TOOK TRUCK INTO ROSEBURG LITHIA DODGE FOR THE INSPECTION TO GET THE RECALL PARTS ORDERED. SHE BROUGHT THE LOUD SNAPPING TO SERVICE WRITERS ATTENTION. HE ADVISED APPROXIMATELY 70 CUSTOMERS AHEAD OF US AND IT WOULD BE ABOUT 4 MONTHS TILL REPAIR COULD BE MAKE. SHE ADVISED PROBLEM GETTING WORSE AND POSSED AN IMMINENT SAFETY HAZARD. SERVICE WRITER SHOWED NO CONCERN FOR SAFETY AND ADVISED THE PROBLEM WAS BETWEEN US AND CHRYSLER. SHOULD ANOTHER ACCIDENT OR TIE ROD FAILURE BE PROXIMATE CAUSE, BOTH ROSEBURG LITHIA DODGE AND CHRYSLER WILL BE HELD RESPONSIBLE FOR GROSS NEGLIGENCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596482June 5, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594795May 29, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594828May 29, 2014
STEERING
CHRYSLER SAFETY RECALL N49/NHTSA 13V-329. I RECEIVED THIS NOTICE ON JAN 6, 2014. THE STATED PROBLEM IS "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." I CONTACTED MY DEALER ON JAN 7, 2014 TO SCHEDULE A SERVICE APPOINTMENT TO MAKE THIS REPAIR. I WAS PUT ON AS WAITING LIST DUE TO A LOW SUPPLY OF REPLACEMENT PARTS AVAILABLE FROM CHRYSLER. IT IS NOW MAY 28(5 MONTHS LATER), AND STILL DO NOT KNOW WHEN THIS REPAIR WILL BE MADE. MY QUESTION TO YOU IS, DO YOU HAVE DATA WHICH SOMEHOW ESTABLISHES A LIKELIHOOD OF THIS EVENT HAPPENING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594887May 29, 2014
STEERING
RECEIVED A RECALL NOTICE FOR LEFT TIE ROD BALL STUD IN JANUARY. I CONTACTED THE DEALERSHIP AND THEY SAID IT WILL BE A COUPLE OF WEEKS FOR THE PART TO COME. IT IS NOW THE END OF MAY AND MY VEHICLE HAS NOT BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594647May 28, 2014
SERVICE BRAKES
WITH ONLY 37,000 MILES ON THIS TRUCK I EXPERIENCED ALL OF MY DASHBOARD LIGHTS RELATED TO ABS TO LIGHT UP . HAD CODES READ REVEALING C2200 ANTI-LOCK BRAKE MODULE INTERNAL AND C120D REAR TRACTION CONTROL PRIME VALVE CONTROL CIRCUIT LOW. THE TRUCK WAS STILL DRIVABLE UP UNTIL THE RIGHT FRONT WHEEL AND WHEEL ASSEMBLY OVERHEATED AND CAUSED MY RIGHT FRONT DISC ROTOR TO OVERHEAT AND BEGIN TO COME APART FROM THE INSIDE OUT AND ALSO CAUSED A BLOWN PISTON SLEEVE ON THE BREAK CALIPER TO CAUSE THE FRONT WHEEL ASSEMBLY TO ACTUALLY OVERHEAT WITH SMOKE AND EXTREME ASBESTOS SMELLING HEAT COMING OUT OF THE WHEEL. I HAVE CONTACTED THE DEALER TO ASK THEM IF THEY WOULD HELP HONOR WHAT IS IN FACT A VEHICLE WITH JUST 1000 MILES MORE THAN THE 36,000 MILE WARRANTY AND THEY REFUSED TO TAKE ANY RESPONSIBILITY FOR THE FAILURE OF THE ABS SYSTEM OR THE BLOWN CALIPER AND ROTOR. I HAVE SINCE AT MY EXPENSE REPLACED TWO FRONT DISC ROTORS AND 1 RIGHT FRONT CALIPER AND ADDED MY SECOND SET OF NEW BRAKE PADS ( THE SET THAT WAS ON THERE WERE JUST REPLACED AND ONLY HAD ABOUT 6000 MILES ON THEM.) I HAVE READ ONLINE THAT THIS PROBLEM HAS HAPPENED TO OVER 75,000 DODGE RAM PICK UP TRUCKS AND I CAN NOT IMAGINE THAT THIS IS NOT A SAFETY RELATED ISSUE THAT AT LEAST GETS DODGE TO ACKNOWLEDGE THEY HAVE FAULTY ELECTRONIC BRAKING EQUIPMENT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594242May 27, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED AVAILABILITY DATE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594363May 27, 2014
STEERING
I HAVE RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT OUR RAM 3500 FOR A LEFT TIE ROD REPLACEMENT. IT HAS CURRENTLY BEEN OVER TWO MONTHS SINCE I HAVE BEEN TO THE DEALER TO INITIATE THE REPLACEMENT. THEY ARE NOW TELLING ME I HAVE ANOTHER 6 MONTHS OF WAITING DUE TO CHRYSLER NOT SHIPPING THE PARTS FOR THE RECALL. CHRYSLER HAS ALSO INFORMED ME I AM OPERATING THE VEHICLE AT OUR OWN RISK IN THE EVENT OF A PART FAILURE, AND A CRASH. IT WOULD SEEM TO ME THAT SINCE THIS IS A HUGE SAFETY ISSUE, THAT THEY WOULD BE MAKING THE PARTS AVAILABLE SO OWNERS ARE NOT RISKING SELF INJURY, AND INJURY TO OTHERS BY OPERATING THE VEHICLE. MANY OF THESE TRUCKS ARE UTILIZED IN HAULING HORSE TRAILERS AND SUCH, AND A RENTAL CANNOT BE FOUND, AND OWNERS SHOULD NOT HAVE TO EITHER QUIT DRIVING THEIR VEHICLES FOR EXTENDED PERIODS OF TIME, OR BE FORCED TO PAY FOR A RENTAL IN ORDER TO BE SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593611May 23, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER PROVIDED AN UNREASONABLE ESTIMATED TIME FRAME FOR THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593149May 21, 2014
STEERING
RECALL N49 STATES "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." SOUNDS FAIRLY SERIOUS. THE RECALL NOTICE FURTHER STATES "SIMPLY CONTACT YOUR CHRYSLER, JEEP, OR DODGE DEALER STARTING JANUARY 6, 2014 TO SCHEDULE A SERVICE APPOINTMENT." I DID CONTACT MY DEALER ON JANUARY 6, 2014 AND SEVERAL MORE TIMES SINCE. I HAVE ALSO CONTACTED OTHER DEALERS IN MY AREA ABOUT FIVE TIMES SINCE JANUARY. ALWAYS THE SAME STORY. PARTS ARE NOT AVAILABLE. PARTS ARE BACKORDERED. NO EXPECTED DATE FOR PARTS AVAILABILITY IS KNOWN. I AM SOMEWHERE BETWEEN #50 - #60 ON MY DEALER'S WAITING LIST. NO ONE CAN TELL ME IF THE TRUCK IS SAFE TO DRIVE OR WHEN IT MIGHT GET FIXED. CHRYSLER NEEDS TO STEP IT UP A BIT. DO I HAVE ANY RECOURSE AGAINST CHRYSLER AT THIS TIME SINCE MY TRUCK HAS BEEN MORE OR LESS SETTING IN THE GARAGE FOR NEARLY 5 MONTHS AND APPARENTLY WILL REMAIN THERE FOR WHO KNOWS HOW LONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588996May 19, 2014
STEERING
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THERE WAS AN EXTENDED WAIT, AS THEY ONLY RECEIVED 1 PART A WEEK. RECALL # 13V529000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588497May 15, 2014
STEERING
TL*THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588701May 15, 2014
STEERING
TL*THE CONTACT OWNS A 2009 DODGE RAM 2500 . THE CONTACT STATED NHTSA CAMPAIGN RECALL NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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