Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#8010404May 23, 2002
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING 5 MPH UP A HILL THE THROTTLE CABLE AND LINKAGE BROKE WHICH RESULTED IN THE BRAKE PEDAL GOING TO THE FLOOR BOARD, CAUSING LOSS OF VEHICLE CONTROL. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010317May 22, 2002
TIRES:TREAD/BELT
FRONT REAR TIRE SEPARATED WHILE DRIVING CAUSING MAJOR DAMAGE TO VEHICLE. TIRE WERE REPLACED. SIZE LT2475R16E, DOTMK11C20V366, ORGINAL TIRES. *AK *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565834May 21, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
AFTER A ROUTINE TIRE ROTATION REPAIR, THE DEALER FAILED TO PROPERLY RETIGHTEN THE LUG NUTS RESULTING IN A NEAR CATASTROPHIC ACCIDENT, AS A RESULT OF THIS THE CONSUMER IS HESITANT TO ACCEPT SERVICE AT ANY DAIMLER CHRYSLER ORGANIZATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009630May 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAVING PROBLEMS WITH THERE BRAKES AND IT IS HARD TO STOP VEHICLE. DEALER NOTIFIED. *AK *TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#761686May 8, 2002
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 45MPH THE ATNI-LOCK REAR BRAKE WARNING LIGHT CAME ON. A FEW MINUTES LATER, WHILE PULLING OUT AT A STOP SIGN THE REAR DIFFERENTIAL MADE A LOUD NOISE. THE REAR DIFFERENTIAL HAD "CAME OUT" FOR LACK OF A BETTER TERM. I HAVE ALL THE PARTS AND PIECES FROM THE DIFFERENTIAL. THE PINION GEAR WAS IN PIECES IN THE BOTTOM OF THE HOUSING. THE RING GEAR HAD SEVERAL TEETH MISSING AND/OR DAMAGED. THE ANTI-LOCK BRAKE SENSOR/EQUIPMENT WAS ALSO DAMAGED.THE ONLY PARTS THAT WERE NOT REPLACED WERE THE AXLES AND THE HOUSING. CAUSE OF THE DEFECT IS STILL YET UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761688May 8, 2002
FUEL SYSTEM, OTHER
FUEL GAUGE IS ERRATIC. GAGE READS FULL WHEN TANK IS FULL. 50 MILES LATER IT READS EMPTY AND THE FUEL WARNING LIGHT COMES ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009219May 6, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED, ENGINE RUNNING AND ROLLED BACKWARD INTO GARAGE. DAMAGE UNKNOWN AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565273April 19, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
CONSUMER RECEIVED RECALL 01V040000 NOTIFICATION FOR THE SECONDARY HOOD LATCH REPLACEMENT, HOWEVER RECALL WORK HAS NOT BEEN PERFORMED DUE TO SCHEDULING PROBLEMS WITH DEALERSHIP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007741April 16, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COIL SPRING HAS BROKEN AWAY FROM FRAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760661April 13, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TRUCK CAUGHT FIRE PARKED IN DRIVE WAY. TOTALLY BURNED THE TRUCK AND BURNED OUR CAR PARKED NEXT TO IT, THE CORNER OF OUR HOME AND THE REAR OF A CAR PARKED IN OUR GURAGE. THE FIRE HAS BEEN INVESTIGATED BY SEVERAL PROFESSIONALS AND THE CONSENSUS IS THAT THE FIRE ORIGINATED AT THE TOP OF THE FUEL TANK WHERE A ELECTRICAL PUMP IS LOCATED. I HAVE REPORTED THIS TO DODGE CUSTOMER ASSISTANCE. RECORD #9848741. I AM AVAILABLE TO FURTHER EXPLAIN OR PROVIDE DETAILS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8007388April 11, 2002
STRUCTURE:FRAME AND MEMBERS
CONSUMER HEARD A SQUEAKING NOISE, FRAME ON PASSENGER'S SIDE CRACKED WHERE FRONT COIL SPRING WERE ATTACHED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760357April 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ESTREMELY POOR BRAKE RESPONSE. DURING MODERATE BRAKING OR WITH A LIGHT TRAILER/LOAD IT TAKES EXTREMELY LONG TO STOP THE VEHICLE. ONLY HAS REAR ABS, IT HAS NEVER GONE OFF. YOU CANNOT LOCK THE TIRES EXCEPT ON ICE/SNOW OR LOOSE GRAVEL/SAND. BEEN IN ONE ACCIDENT, NUMEROUS OTHER CLOSE CALLS. THE BRAKE PEDAL CAN BE PRESSED TO THE FLOOR. DEALER SAYS NOTHING IS WRONG, SEVERAL BRAKE JOBS DONE, NOW RUNNING WITH SS ROTORS AND CERAMIC PADS WITH NO IMPROVEMENT. I HAVE A FRIEND WITH THE SAME MAKE/MODEL/YEAR THAT HAS 44" MUDDERS AND CAN STOP ON A DIME.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#759863March 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPAGE. TRANSMISSION GOVENOR REPLACED AT A COST OF $450 (INCLUDED A TRANSMISSION SERVICE WHICH I DIDN'T AUTHORIZE BUT ASSUMED WAS DONE AS PART OF THE REPAIR). CALLED CHRYSLER REGARDING WHAT I DEEMED AN INAPPROPRIATE FAILURE AND RECIEVED A REFUND FOR PARTS & LABOR TO REPLACE GOVENOR ONLY. WAS NOT TOLD BY THE DEALERSHIP OF THE RECALL (#722) ON THE TRANSMISSION COOLANT QUICK CONNECT. WAS INFORMED OF THE RECALL BY CHRYSLER WHEN THEY CALLED ME TO TELL MY CHECK WAS BEING MAILED. HAVE SINCE EXPERIENCE ONE EPISODE OF WEIRD TRANSMISSION NOISES WHEN MY VEHICLE WAS PUT INTO REVERSE (BACKING OUT OF THE DRIVEWAY). HAVE SINCE RESEARCED THIS PROBLEM AND FOUND IT ENDEMIC TO 97 DODGE RAMS. WAITING ANY DAY NOW FOR TOTAL TRAMSMISSION FAILURE. I AGREE WITH THOSE OF YOU WHO RELATE TO THIS VEHICLE AS A LEMON -- WILL NEVER AGAIN BUY ANOTHER AMERICAN MADE VEHCILE UNTIL THEY BEGIN CONCERNING THEMSELVES WITH QUALITY AND RELIABILITY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759727March 24, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
40AMP IGNITION RUN FUSE KEEPS BLOWING DISSABLING OUR 1997 DODGE RAM 1500 TRUCK. FUSE HAS BLOWN OVER 6 TIMES NOW. CONTACTED DODGE CUSTOMER SERVICE TO FIND OUT ABOUT RECALLS, SERVICE BULLITINS OR THEIR TECNICAL HELP ON THIS PROBLEM. THEY TOLD US TO GO TO AN AUTHORIZED DEALER/REPAIR SHOP TO HAVE IT CHECKED. WE WENT TO SUNFLOWER DODGE IN OLATHE,KS. THERE SERVICE ADVISOR BOBBY KIELMAN INFORMED US THEY COULD NOT DUPLICATE THE PROBLEM AND ADVISED US NOT TO HAVE THEM RESEARCH THE PROBLEM FURTHER BECAUSE OF THE HIGH SHOP CHARGES IT WOULD INCUR AND THEY WOULD PROBABLY NOT FIND THE CAUSE ANYWAY. I FEEL THIS IS A SAFETY ISSUE THAT DODGE IS DROPPING THE BALL ON TAKING CARE OF. IT IS MY CONCERN THAT THE FUSE WILL BLOW WHILE MY WIFE IS DRIVING CAUSING HER TO BECOME STRANDED. OR WORSE, A FIRE OCCURING BECAUSE OF THE OVERHEATING OF FAULTY WIRING & COMPONENTS. SUNFLOWER DODGE DID INFORM US OF RECALLS FOR SIMILAR PROBLEMS ON DODGE RAM TRUCKS LIKE OURS FOR YEARS 1996 AND EARLIER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005932March 19, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING AT 65 MPH ACCIDENT OCCURRED DUE TO WHEEL DISENGAGING FROM VEHICLE. THERE WERE 2 INJURIES. *AK CONSUMER ADDS THAT THE TIRE WAS SO HOT THAT A FIRE HAD STARTED IN THE MEDIAN. *TT
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#8005824March 18, 2002
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
A WIRE IN DASHBOARD LIGHTS OVERHEATED AND MELTED LIGHT SWITCH. SMOKE CAME INTO THE CAB. DEALER HAS BEEN CONTACTED. *AK THERE IS A RECALL CAMPAIGN 99V02400 TO REPLACE HEADLIGHT SWITCH/RELAY. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#759374March 14, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759320March 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY FUEL PUMP QUIT WORKING, HAD TO HAVE TRUCK TOWED TO DEALER TO FIX,(UNDER WARRANTY) WHILE THERE I COMPLAINED ABOUT TRANSMISSION (BANGING GOING INTO 3RD GEAR,DRIVE SHAFT CLUNK), WAS TOLD WE SERVICED TRANNY, EVERYTHING OK. TRUCK WAS STILL ACTING THE SAME.THEN AT 33,000/34,000 MI.TRANY STARTED SHIFTING ERRATIC FROM 2-3RD GEAR,HAD DEALER CHECK AND RESERVICE TRANY, SCAN SYSTEM, THEY ROAD TESTED VEHICLE, SAID EVERYTHING IS OK. NOW THE NEXT DAY,TRANY SLIPS GOING INTO 3RD GEAR,(ENGINE OVERREAVES BETWEEN 2-3RD GEAR). CALLED DEALER AND WAS TOLD THEY WOULD CHARGE ME TO LOOK AT IT AGAIN. I TALKED TO A COUPLE OF TRANY SHOPS AND WAS TOLD DODGE HAS DEFECTIVE TRANSMISSIONS, FOR MY YEAR VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005438March 12, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYIC CONVERTER WAS CLOGGED UP, TAKEN TO THE DEALER, AND HAD IT REPLACED. CURRENTLY, PROBLEM IS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759302March 12, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, SUSPENSION:FRONT:SHOCK ABSORBER, POWER TRAIN:DRIVELINE
MECHANICS ALL SAID VEHICLE IS A DANGER TO DRIVE INJURY COULD RESULT, IT CANNOT BE REPAIRED. IT HAS BEEN WORKED ON FOR THIS BUCKING PROBLEM ABOUT 15+ TIMES. NEW SHOCKS, CLUTCH ASSBLY, TIRES, STAB SHOCKS, DRIVE LINES, DRIVE LINES BALANCED, CARRIER BEARINGS, REAR END, ENTIRE REAR AXLE, SPRINGS, ETC., AND MANY OTHER STABS AT THE PROBLEM HAVE BEEN DONE. THE REAR WHEELS WILL STILL BUCK SO BAD THE WHEELS COME OFF THE PAVEMENT AT TIMES. CHRYSLER SAID THAT PERSONAL SAFETY WAS NOT A CONCERN, ONLY THE BOTTOM LINE DOLLAR IN THEM BUYING THIS VEHICLE BACK. AT LEAST 2 MECHANICS, A SERVICE MGR. AND THE CUSTOMER RELATIONS LADY AT MONTANA DODGE HAVE SAID THIS PICKUP IS UNSAFE FOR ME TO BE DRIVING. THE REAR END IS NOW GOING OUT, THE TRANSMISSION IS LEAKING NOW AND IT IS AN ACCIDENT WAITING TO HAPPEN. CHRYSLER SAID THEY WOULD BUY IT BACK, PENALIZING ME DEARLY ON MILEAGE EVEN THOUGH THE TRUCK HAS HAD PROBLEMS SINCE IT WAS NEW. MONTANA DODGE HAS TOLD CHRYSLER THEY WILL NOT WORK ON IT ANYMORE, THAT IT IS UNSAFE TO DRIVE. MY EXTENDED WARRANTY IS STILL GOOD FOR ANOTHER 25,000 MILES OR 2 MORE YEARS. THE "LAISON" PAID BY CHRYSLER IS WHO TOLD ME THAT SAFETY HAD NOTHING TO DO WITH THE PRICE CHRYSLER PAID ME, IT WAS JUST A BOTTOM LINE DOLLAR THEY WERE CONCERNED ABOUT. CHRYSLER TROUBLESHOOTER TECHS SENT A VIB MACHINE TO PINPOINT THE PROBLEM, IT SHOWED TO BE THE OUTPUT SHAFT OF THE TRANSFER CASE. A USED TRANSFER CASE WAS INSTALLED, IT STILL BUCKED. USED PARTS WERE TRADED OUT FOR THE ENTIRE REAR AXLE ASSEMBLY AND IT STILL BUCKED. THIS BUCKING IS SO VIOLENT, THAT STUFF OFF THE DASH WILL GO INTO THE BACK SEAT AREA IF I ALLOW IT TO STAY IN THIS BUCKING MODE. SOMEONE WOULD 100% WITHOUT DOUBT BE INJURED SERIOUSLY OR KILLED IF THIS VEHICLE WERE TO REMAIN ON THE HIGHWAY. CHRYSLER DOESN'T SEEM TO REALLY CARE AND SAID AS MUCH THROUGH THEIR LAISON. THANK YOU VERY MUCH FOR LISTENING. I EITHER SELL IT BACK TO CHRYSLER AT A GREAT MONEY LOSS OR DRIVE A DANGEROUS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram