Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#11111151July 13, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JOHNSON DODGE CHRYSLER JEEP RAM, 481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111171July 13, 2018
POWER TRAIN
REAR AXLE BEARING GOING OUT. THIS IS THE SAME PROBLEM AS THE 2011 MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110833July 11, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I'M ONE OF THE FEW OWNERS OF A RAM 1500 WITH A COMMON PROBLEM. THE FUEL PUMP RELAY. IT HAS BECOME A CONSTANT PROBLEM WITH RAM OWNERS LIKE MYSELF. FIRST IT SEEMS AS IF YOUR FUEL PUMP HAD GONE OUT AND YOUR TRUCK WILL NOT START. AFTER CONTACTING MECHANICS AND PAYING AROUND $900TO REPLACE IT THE PROBLEM STILLS EXIST. THEN AFTER SONOROUS ATTEMPTS TO FIND OUT WHAT THE PROBLEM IS IT'S THE RELAY THAT RAM DEALERS KNOW ALL ABOUT. IT COST AROUND A$1000 OR MORE TO HAVE IT REPAIRED. I'VE CONTACTED THEM AND MADE THEM AWARE OF THE PROBLEM THAT MYSELF AND OTHERS ARE EXPERIENCING AND THEY SAY THERE'S NOTHING THEY CAN DO THEY WILL NOT RECALL THE PROBLEM THEY KNOW YOUR GOING TO HAVE PRIOR TO PURCHASING THE TRUCK. PLEASE HELP US TO RESOLVE THIS ONGOING ISSUE. THANKYOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104472June 28, 2018
ELECTRICAL SYSTEM
WHEN I USE THE DRIVER SIDE SUNVISOR AND FLIP IT DOWN TO BLOCK THE SUN, IT SHORTS OUT THE ELECTRIC OVETHEAD LIGHTS. I FLIP IT BACK UP AND AFTER SHUTTING OFF THE VEHICLE AND WAITING SOMETIME IT COMES BACK ON INTIL I FLIP IT AGAIN . HAPPENS WHEN STATIONARY OR MOVING. HAS HAPPENED ABOUT A DOZEN TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104565June 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 RAM 2500. WHEN STARTING THE VEHICLE, THE WATER PUMP FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104134June 26, 2018
AIR BAGS
TAKATA RECALL - DODGE RAM 1500 4X4 AIRBAG LIGHT HAS COME ON WHILE IN MOTION ON A CITY STREET IN WESTPORT WA. UNKNOWN FAULTY AIRBAG DUE TO MOISTURE AND SALT IN THE AIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103330June 21, 2018
UNKNOWN OR OTHER
WIN IGNITION MODULAR SUDDENLY WENT BAD. CAN GO OUT WHEN DRIVING. DOES NOT ALLOW KEY TO BE REMOVED. CAN DRAIN BATTERIES (FOUND THIS OUT AFTER REPLACING BOTH BATTERIES). FORTUNATELY, VEHICLE WAS STATIONARY, BUT LEFT ME STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102225June 15, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TIPM COMPUTER ISSUES. FUEL PUMP NOT SHUTTING OFF DUR TO RELAY STICKING INSIDE THE TIPM. RANDOM ENGINE SHUTDOWN IN TRAFFIC. ABS SYSTEM INACTIVE DUE TO ELECTRICAL ISSUES INSIDE THE TIPM. ENGINE CODES FROM OPTIONS NOT INSTALLED IN THE TRUCK FROM FACTORY. TIPM NOT RECOGNIZING KEY IN IGNITION (CANNOT START WITH KEY. ONLY BY REMOTE) BRAKE FAILURE DUE TO ABS MODULE NOT GETTING SIGNAL FROM TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101777June 14, 2018
ENGINE
CAMSHAFT AND LIFTERS ARE NOT WORKING RIGHT AND DAMAGING THE CAMSHAFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101798June 14, 2018
UNKNOWN OR OTHER
MY WIFE WAS GETTING INTO THE TRUCK AND STEPPED ON THE STEP BOARD AND THE BOARD FELL OFF THE TRUCK. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM,BUT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE I WAS OUT O WARRANTY. LUCKILY ME DID NOT GET HURT. TWICE A WEEK I PICKUP AN ELDERLY LADY THAT USES A WALKER, IF SHE HAD STEP ON IT SHE WOULD HAVE GOTTEN HURT BADLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101910June 14, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2012 RAM 1500. WHILE DRIVING 60 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE STRUCK A WALL ON THE PASSENGER SIDE AND THEN FLIPPED OVER ONTO ITS ROOF. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PERFORMED AN INVESTIGATION. THE FAILURE MILEAGE WAS 139,000. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11101959June 14, 2018
ENGINE
WHEN STARTING THE VEHICLE THE IS A DISTINCT TICKING SOUND COMING FROM THE PASSENGER SIDE. AS THE VEHICLE WARMS UP IT GOES AWAY. AFTER LATER DIAGNOSIS, IT WAS FOUND THAT THE BOLTS ON THE EXHAUST MANIFOLD HAD BROKE OFF OR SHEARED OFF FROM THE HEAD. THIS WAS SAID TO BE A COMMON ISSUE WITH RAM TRUCKS BECAUSE OF THE HEAT DISPLACEMENT ISSUE. I COME TO FIND OUT THAT CHRYSLER HAS NO RECORD OR INTENTION OF ADDRESSING THIS ISSUE. THE CURRENT WARRANTY WILL ONLY COVER A FRACTION OF COST. IF THIS IS A COMMON ISSUE, IT SHOULD BE FIXED INSTEAD OF MAKING THE CONSUMER PAY MORE FOR THE PRODUCT DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101593June 13, 2018
STEERING, POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 70 MPH, THE DRIVESHAFT DISLODGED FROM THE VEHICLE AND CAUSED THE REAR WHEELS TO SEIZE. AS A RESULT, THE VEHICLE SLID DOWN THE HIGHWAY AND OFF TO THE SHOULDER. THE VEHICLE WAS TOWED TO PATRIOT DODGE (2499 MARYLAND HWY, OAKLAND, MD 21550), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A CALL BACK TO SEE IF THEY COULD ASSIST WITH THE REPAIR FEES. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101354June 12, 2018
ELECTRICAL SYSTEM
WHILE DRIVING IN TOWN OR ON THE FREEWAY THE TRUCK WILL TURN OFF COMPLETELY. RADIO STAYS ON LIGHTS FLICKER BUT YOU LOOSE ALL POWER AND ABILITY TO TURN OR BRAKE. THIS HAPPENED IN TOWN GOING 25 MPH AND ALSO ON THE FREEWAY GOING 75 MPH. WHEN IT HAPPENS YOU MUST PUT THE TRUCK INTO NEUTRAL AND RESTART THE ENGINE AND PRAY IT STARTS BECAUSE YOU LOOSE THE ABILITY TO CONTROL THE VEHICULAR MOVEMENTS ONCE THE STEERING LOCKS UP. ONCE STARTED IT USUALLY GOES FOR AWHILE BUT THE OTHER DAY WHILE ON THE FREEWAY IT HAPPENED 3 TIMES. ONCE WHILE ACCELERATING UP A HILL SURROUNDED BY CARS AND SEMI TRUCKS. THIS IS A MAJOR CONCERN BECAUSE BY LOOSING ELECTRICAL FUNCTION AND POWER TO A CAR/TRUCK COULD CAUSE A MAJOR ACCIDENT. I AM TAKING IT IN TO GET IT FIXED I HOPE SOON BUT THIS IS A MANUFACTURED DEFECT IN THE IGNITION OR KEY THAT COULD RESULT IN MAJOR INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100591June 8, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE OPERATING THE VEHICLE, THE MESSAGE "KEY NOT RECOGNIZED" DISPLAYED AND THE INSTRUMENT PANEL GAUGES MALFUNCTIONED. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE COULD NOT IMMEDIATELY BE STARTED. AFTER FINALLY STARTING THE ENGINE, THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (RED BLUFF DODGE, CHRYSLER, JEEP, RAM, 545 ADOBE RD, RED BLUFF, CA 96080) WHERE THE WIN MODULE AND BRAKE CONTROLLER WERE REPLACED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 93,000. *TT UPDATED 9/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099928June 5, 2018
ENGINE
EXHAUST MANIFOLD HEADER BOLTS ARE PRONE TO BREAKING DUE TO AN INCOMPATIBILITY BETWEEN THE ALUMINUM BLOCK AND THE CAST IRON HEADER MANIFOLDS. THEY EXPAND/CONTRACT AT DIFFERENT RATES CAUSING THE BOLTS TO STRETCH AND EVENTUALLY BREAK OFF CAUSING A MANIFOLD LEAK, WHICH REDUCES PERFORMANCE, DECREASES GAS MILEAGE AND LET'S EXHAUST GASSES ENTER THE ATMOSPHERE WITHOUT GOING THROUGH THE CATALYTIC CONVERTER. THIS OCCURRED ON THE RIGHT SIDE OF THE ENGINE ON MY TRUCK AT 65,000 MILES, AND AGAIN ON THE LEFT SIDE AT 78,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099196June 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT CALLED HUGHES AUTOMOTIVE AT 660-584-5000 (3006 HWY BLVD, HIGGINSVILLE, MO 64037) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099008May 31, 2018
SERVICE BRAKES, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OH, (419) 893-0241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098786May 30, 2018
WHEELS
WHEEL STUD FAILURE - REAR WHEELS. WHEEL STUDS SHOW EXCESSIVE WEAR, STRETCHING AND COMPRESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098491May 29, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE ENGINE INTERMITTENTLY SHUTS DOWN / POWERS OFF WHEN SLOWING DOWN. THIS HAS HAPPENED NUMEROUS TIMES AND THE ISSUE SEEMS TO BE GETTING WORSE EVEN AFTER REPAIRS. THIS IS A MAJOR SAFETY HAZARD AND COULD CAUSE SERIOUS INJURIES. 4/16/18 ENGINE DIED 3 TIMES ON THE WAY HOME FROM PICKING UP MY DAUGHTER FROM SCHOOL, 5/1/18 DRIVING ON FM 2100 GOING APPROX 45 MPH VIHLE COMPTELY SHUT OFF AT THE INTERSECTION OF FM 2100 & FOLEY RD, WAS ALMOST REAR ENDED. 5/23/18 SLOWING DOWN TO TURN ON A 2 WAY STREET TAKING MY DAUGHTER TO SCHOOL MY ENGINE SHUT OFF AND I ALMOST HIT A VEHICLE HEAD ON WITH MY KIDS IN MY TRUCK. THIS TIPM HAS BEEN REPLACED, FLOOR BOARD GETS EXTREMELY HOT AT TIMES, FUEL PUMP & EXTERNAL RELAY, ISSUES WITH STARTING AND DIEING SINCE APPROX. NOV 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram