Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#11142816October 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE OFF, THE TOTALLY INTEGRATED POWER MODULE CAUGHT FIRE. THE CONTACT STATED THAT THEY KEY WAS NOT IN THE IGNITION AT THE TIME OF THE FAILURE. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE FLASHING, THE HORN WAS BEEPING, AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO UNLOCK THE VEHICLE DOORS MANUALLY, OPEN THE HOOD, AND PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE COLLISION CENTER INSPECTED THE VEHICLE AND FOUND THAT THE TOTALLY INTEGRATED POWER MODULE WAS BURNT. THE COLLISION CENTER REPLACED THE TOTALLY INTEGRATED POWER MODULE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 164,928. *DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11142868October 26, 2018
ELECTRICAL SYSTEM
RECENTLY, ON OCTOBER 9TH, 2018, I WAS TRAVELLING ON HIGHWAY 20 IN WASHINGTON STATE ACROSS THE NORTH CASCADES HIGHWAY. WHILE PULLING MY 27' TRAILER, MY TRUCK COMPLETELY SHUT DOWN ON TWO DIFFERENT OCCASIONS. I WAS DRIVING AT 55 MPH ON BOTH OCCASIONS. I REACHED DOWN TO TURN THE KEY AND EVERYTHING CAME BACK ON WHILE I WAS STILL IN MOTION. DURING MY TRIP, I REFUSED TO DRIVE MY TRUCK BECAUSE OF WHAT WAS HAPPENING WITH THE WIN MODULE. ON OCTOBER 23RD, WHILE RETURNING FROM THE TRIP, THE IGNITION DID NOT "ACT UP" ON ME. ON OCTOBER 25TH, I WAS DRIVING THE TRUCK TO MY LOCAL MECHANIC AND I WAS ACCELERATING OUT OF A ROUND-A-BOUT AND THE TRUCK COMPLETELY SHUT DOWN AGAIN. KNOWING THAT THE IGNITION SEEMED SENSITIVE, I REACHED DOWN AND WIGGLED THE FOB AND EVERYTHING CAME BACK ON. I HAD REACHED 35 MPH WHEN THIS HAPPENED. I MADE IT TO THE SHOP AND HAD THE WIN MODULE REPLACED AT A COST OF ABOUT $800, WHICH INCLUDED SOME SOFTWARE UPDATES AND AN ADDITIONAL FOB. IN TALKING WITH THE MECHANICS, JEFF AND GREG, THEY COULDN'T BELIEVE THERE WASN'T A RECALL ON THIS WIN MODULE AS THERE WERE ON OTHERS. HAVING YOUR IGNITION SHUT DOWN WHILE TRAVELLING DOWN A STEEP GRADE WHILE PULLING A TRAILER IS OF GREAT CONCERN TO ME AND MOST LIKELY OTHER PEOPLE AS WELL. I CERTAINLY HOPE THAT THIS WIN MODULE IS RECALLED AND TAKEN CARE OF BEFORE SOMEONE GETS HURT. I'VE ATTACHED A PICTURE OF THE WIN MODULE THAT WAS FAILING. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142896October 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS AND HAULING A TRAILER. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (VALUE FORD & CHRYSLER, 205 STATE HWY 9, MORRIS, MN 56267, (800) 568-5431) STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT VIN IS NOT VALID UPDATED 12/12/18*JB*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141232October 18, 2018
POWER TRAIN
THE MOST OF THE MANIFOLD BOLTS BROKEN OFF AT 70300 MILES. VERY OBVIOUS MANUFACTURING DEFECT. WONDER WHAT THIS DOES TO THE EPA EMISSIONS REGULATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140818October 17, 2018
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON A CITY ROAD, 40 MPH, CLEAR CONDITIONS, ALL THE DASHBOARD ICONS WENT DARK. DIFFICULT TO PULL OVER, STEERING WHEEL SLUGGISH RESPONSE. ABLE TO PULL OVER TO SIDE OF ROAD, PUT VEHICLE INTO PARK, TURNED KEY TO OFF AND THEN BACK ON. TRUCK STARTED BACK UP. ON 10/13, COUNTRY DIRT ROAD, SLOWING DOWN TO 10 MPH, GOING INTO A TURN, NONE OF THE LIGHTS ON DASHBOARD FLASHED, THEY WERE SIMPLY GONE. TRIED BRAKES AND TURNING STEERING WHEEL, DIFFICULT TO TURN. PUT INTO NEUTRAL, AND TURNED THE TRUCK BACK ON, ALL THE DASHBOARD ICONS AND ITEMS CAME BACK ON. ROAD CONDITIONS WERE CLEAR AND DRY. NEXT EVENT WAS TURNING THE TRUCK ON IN THE DRIVEWAY, MORNING OF 10/15. WAS TURNING THE TRUCK ON, AND IT LOST POWER AGAIN. REMOVED KEY, THEN PUT IT BACK IN THE IGNITION, THEN STARTED UP, NO ISSUES. MADE IT TO WORK WITHOUT ISSUE. **** UNSURE IF THIS IS PART OF THE ISSUE OR A SEPARATE ISSUE, BUT BOTH KEY FOBS HAVE STOPPED WORKING ABOUT 5 MONTHS AGO. UNABLE TO OPEN/CLOSE DOORS ON THE TRUCK. REPLACED THE BATTERIES WITH EXACT MATCHES OF THE EXISTING BATTERIES, TRIED TO OPEN DOORS WITH BOTH FOBS, NO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139618October 11, 2018
ELECTRICAL SYSTEM
IGNITION SWITCH-WHILE DRIVING DOWN THE ROAD WITH MY WIFE AND SMALL CHILDREN, MY TRUCK SHUT OFF ON ITS OWN. I TRIED TO RESTART THE ENGINE AND IT STARTED, BUT SHUT BACK OFF. I NOTICED THAT THE IGNITION SWITCH WAS FEELING LOOSE. THIS HAS HAPPENED 5 OR 6 TIMES IN THE LAST TWO DAYS. I GOT ONLINE AND FOUND OUT THAT I AM NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. WHAT HAPPENS IF I AM DRIVING DOWN THE ROAD AND MY TRUCK SHUTS OFF ON ITS OWN AND I AM IN AN INTERSECTION? I HAVE BEEN A FIREFIGHTER FOR 10 YEARS NOW, I DON'T WANT TO SEE ANY MORE UNNECESSARY MVA'S HAPPEN DUE TO FAULTY PARTS. THIS PROBLEM NEEDS TO BE CORRECTED ASAP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138877October 7, 2018
UNKNOWN OR OTHER
7 MONTHS AGO I RECEIVED MY FIRST CUMUNICATION FROM RAM SAFTY RECALL BRAKE TRANS SHIFT INTERLOCK T79/NHTSA 17-821. SINCE THEN 2 PHONE CALLC FROM THEM SAYING THE PART WAS IN . IN THE WAREHOUSE AND THEY WONT GIVE ME ONE!!!!MANY PHONE CALLS _2 COMPLAINTS .I SAW ON TV THAT 70% OF THE ACARS ON THE ROAD HAVE RECALLS NO WONDER. THIS IS A BRIEF EXPLATION OF MY PROBLEM.THIS COMPANY IN MY OPINION IS NEGLIGENT. MY E MAIL IS (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133570October 5, 2018
ELECTRICAL SYSTEM:WIRING, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114) WHERE IT WAS DETERMINED THAT THE WIRING FOR THE AIR BAG INDICATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE AIR BAG INDICATOR TWICE BEFORE, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133101October 3, 2018
TIRES
TL* THE CONTACT OWNS A 2012 RAM 1500 EQUIPPED WITH MASTERCRAFT COURSER MT TIRES, SIZE: 35/12.50R17 (NA). WHILE DRIVING 80 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE TIRE WAS THE ORIGINAL TIRE FOR THE VEHICLE, BUT THE CONTACT MENTIONED THAT THE VEHICLE WAS BOUGHT USED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 100,000. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132137September 28, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT DETECTED A BURNING ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758, (512) 730-3300) WHERE THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131810September 26, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. PRIOR TO THE FAILURE, THE CONTACT FELT AN ABNORMAL JOLT IN THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT A CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE CONTACT SUFFERED MODERATE STIFFNESS, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11131690September 26, 2018
SERVICE BRAKES
ON FRIDAY 6/29/2018 AT ABOUT 5:00 PM I WAS DRIVING HOME ON NORTHBOUND I -75 AND M-59 IN HEAVY TRAFFIC WHEN THE TRUCK PULLED TO THE LEFT AND I NOTICED PUFF OF WHITE SMOKE COMING FROM UNDER THE HOOD. I GOT OFF AT THE UNIVERSITY EXIT AND PULLED INTO A PARKING SPOT. I TURNED THE TRUCK OFF AND OPENED THE HOOD. IT WAS A REALLY HOT DAY AND I COULDN'T TELL WHERE TO ODDER OR SMOKE HAD COMING FROM. THE CHECK ENGINE LIGHT DID NOT COME ON. I DROVE IT STRAIGHT TO MILOSCH'S PALACE. THEY THOUGHT THE FRONT LEFT CALIBER WAS LOCKED UP.MILEAGE WAS 79,802 ON THE ODOMETER. THEY SAID IT JUST HAPPENS SOMETIMES. THE ROTORS AND BRAKE PADS HAD BEEN REPLACED IN NOVEMBER 2017. MILOSCH'S PALACE REPLACED THE CALIPER, ROTOR, PADS AND ABS SENSOR HARNESS THAT MALTED. THE DIDN'T REPLACE THE BEARING HUB OR CALIPER MOUNTING BRACKET. ON AUGUST 18TH I TOOK IN TO CASEVILLE MICHIGAN AND THE DRIVERS SIDE FRONT WHEEL GOT HOT AGAIN. I HAD TO HAVE IT TOWED TO TUBBS BROTHER ON AUGUST 21ST. THE MILEAGE WAS 80,507 ON THE ODOMETER. THE REPAIR BILL CAME TO $2,031.73. I PICKED THE TRUCK UP ON SEPTEMBER 6TH.THE MECHANIC REPLACED THE DRIVER'S SIDE BEARING HUB. HE SAID THE BRAKE LINE FAILED (COLLAPSED) AND CAUSED THE BRAKE TO PADS TO STICK. I TOLD HIM TO REPLACE THE BEARING AND CHECK THE OTHER LINES AND FLUSH THE SYSTEM. ON SEPTEMBER 23RD 2018 I WENT TO PULL MY BOAT OUT OF THE LAKE FOR THE SEASON AND DROVE IT 12 MILES AND NOW THE REAR DRIVERS SIDE BRAKE IS OVERHEATING. THE VEHICLE HAS ABOUT 80,600 MILES ON IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131529September 25, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TRUCK WILL SHUT OFF WHILE DRIVING. SOMETIMES WILL START BACK UP A SECOND LATER, SOMETIMES NEED TO BRING IT TO A FULL STOP, TO RESTART THE TRUCK. IT WILL DO IT AT RANDOM NO MATTER WEATHER TYPE OF DRIVING, IT WILL JUST DO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131598September 25, 2018
ENGINE
KNOWN MAJOR ISSUE WITH WITH RAM HEMI 5.7L LIFTERS GOING BAD AND EATING INTO CAMSHAFT. MY TRUCK HAS STARTED THIS PROBLEM AND WILL ONLY GET WORSE WITHOUT MAJOR REPAIRS, CAUSING DECREASE OF ACCELERATION AND EVENTUALLY MOTOR LOCK UP. DODGE/CHRYSLER KNOWS THIS PROBLEM AND, AS YET, HAS DONE NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130966September 24, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD. A DETERMINATION WAS NOT MADE AS TO WHETHER THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A FRACTURED VERTEBRAE, MODERATE BRUISING, AND SEVERE SWELLING. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. *DT *TR *TT CONSUMER STATED AIR BAG DEPLOYED. UPDATED 12/03/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11130151September 19, 2018
POWER TRAIN
2012 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130282September 18, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2012 RAM 1500. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO LBJ OF LOUISBURG (1188 US HIGHWAY 401 SOUTH, LOUISBURG, NC 27549, 919-752-3921) WHERE THE CONTACT WAS INFORMED THAT THE BOLTS ON THE MANIFOLD WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,017. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129306September 13, 2018
POWER TRAIN
THIS IS MY 2ND COMPLAINT . IN SHORT MY DEALER SAYS IT IS NOT THEIR FAULT .PROBLEY ISN'T. I WAS TOLD AFTER 7MONTHS OF PHONE CALLS THAT THAT AS OF 20 SEPT 2018 I CAN PUT MY NAME ON A LIST TO ORDER AND GET IN LINE TO REC. MY PART T79 RECAL BRAKE TRANS SHIFT INTERLOCK .NO WONDER THEY SAY ON TV THAT 70%OF THE CARS ON THE ROAD HAVE SAFETY RECALLS.NOTHING HAPPENED YET ! WOULD BE NICE TO GET IT FIXED BEFORE IT DOES. OVER 7 MONTHS. THANKYOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128534September 10, 2018
ENGINE
WE TOOK OUR TRUCK TO THE DEALERSHIP FOR A BRAKE RECALL. AFTER THE RECALL WAS FIXED, MY DAD WAS DRIVING HOME ON THE FREEWAY WITH MY TRUCK WHEN MY CHECK ENGINE LIGHT STARTED FLASHING AND BLINKING. IT WAS ALMOST IMMEDIATELY AFTER THAT THE TRUCK STARTED TO SHAKE AND WAS HAVING A HARD TIME ACCELERATING. HE GOT THE TRUCK TO MY HOUSE. I DROVE IT STRAIGHT TO THE MECHANIC A FEW MILES FROM MY HOUSE AND EXPERIENCED THE SAME ISSUES. WHENEVER I WOULD SLOW DOWN THE TRUCK WOULD START SHAKING. IT WAS EXTREMELY HARD TO ACCELERATE AND MADE IT DIFFICULT TO TURN AS I DIDN'T KNOW IF IT WOULD ACTUALLY GO. I DIDN'T WANT TO BE STUCK IN ONCOMING TRAFFIC. THE CHECK ENGINE LIGHT WAS CONTINUOUSLY BLINKING AND BEEPING. AFTER A TOW TRUCK TOOK IT BACK TO THE DEALERSHIP, THEY SAID THE CAM SHAFT AND LIFTERS NEEDED TO BE REPLACED. WE WERE TOLD IT WOULD BE A VERY EXPENSIVE REPAIR. AFTER LOOKING ONLINE, THERE WERE MANY FORUMS WHERE PEOPLE HAD EXPRESSED CONCERN ABOUT THIS SAME ISSUE IN 2011 AND 2012 DODGE RAM TRUCKS. THERE WERE NO INDICATIONS THAT THERE WERE ANY ISSUES WITH THE TRUCK BEFORE IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128296September 8, 2018
EXTERIOR LIGHTING
FOR YEARS NOW, WHILE DRIVING, SOME OF MY DASHBOARD LIGHTS WOULD BE OFF, BUT NOT ALL OF THE TIME. NOW ALL OF THE DASHBOARD LIGHTS ARE OFF EXCEPT FOR THE SPEEDOMETER. I CAN'T SEE THE GAS GAGE OR TACHOMETER OR TEMPERATURE READINGS. THIS DOESN'T MATTER IF I AM STOPPED OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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