Dodge Ram Complaints (1996)

1,362 consumer complaints on file.

#10032131September 4, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE AND REAR ENDED ANOTHER VEHICLE. THE DEALER KEPT THE VEHICLE FOR OVER A MONTH AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THE CONSUMER CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO LOOK AT THE VEHICLE. THE LIGHTS ON THE DASHBOARD WERE NO LONGER ILLUMINATED, THEY JUST FLASHED. *PH *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10036917August 31, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
I TOOK MY 1996 DODGE RAM TO THE DEALER FOR AN IGNITION SWITCH WIRING RECALL. AFTER THE RECALL PARTS WERE REPLACED, MY TRUCK WAS NOT FIXED. THE WIRING HARNESS HAD OVERHEATED AND DAMAGED MY IGNITION SWITCH. THIS COST MORE MONEY. THERE WAS ALSO A SPECIAL TOOL THAT MY HUSBAND HAD TO PURCHASE TO CHANGE THE IGNITION SWITCH. THE PLASTIC COVER ON MY STEERING COLUMN HAD ASLO MELTED. I WOULD SAY MY TRUCK WAS VERY CLOSE TO GOING UP IN FLAMES. THIS IS VERY UPSETTING TO ME BECAUSE I FEEL THIS PART SHOULD HAVE BEEN REPLACED ALONG WITH THE HARNESS SINCE THE DEFECTIVE WIRING CAUSED THIS PART TO BE DAMAGED. I THINK DODGE SHOULD ADD THIS PART TO THE LIST OF PARTS CHANGED WHEN THEY SERVICE VEHICLES FROM THIS RECALL. I ALSO BELIEVE THEY SHOULD REIMBURSE ME AND ANYONE ELSE WHO HAS HAD THIS PROBLEM. THERE WAS ALMOST A FIRE, I KNOW THIS BECAUSE I HAVE THE OLD IGNITION SWITCH AND THE PLASTIC PART ON MY STEERING COLUMN HAS A HOLE WHERE IT WAS HOT, SINCE I DID NOT SEE A FIRE (MY HUSBAND DID SMELL SOMETHING BURNING), I CANNOT ANSWER YES TO THE QUESTION BELOW THAT ASKED "WAS THERE A FIRE?". ANY HELP WOULD BE GREATLY APPRECIATED. I THINK SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. SOMETHING SIMILAR HAPPENED TO A FRIEND OF MINE WHO HAD A DIFFERENT MAKE CAR, HER SON BURNED TO DEATH IN A CAR. I SHIVER TO THINK WHAT MIGHT HAVE HAPPENED IF I HAD NOT FOUND OUT ABOUT THE RECALL ON THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037966August 29, 2003
PARKING BRAKE
WHILE PARKED WITH THE ENGINE ON AND EMERGENCY BRAKE ENGAGED VEHICLE ROLLED. HOWEVER, DRIVER WAS ABLE TO AVOID A COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026742August 26, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
WHILE DRIVING, THE VEHICLE SHUT DOWN COMPLETELY. DEALER NOTIFIED. *AK. IT WAS DETERMINED THE FUEL PUMP FAILED WHICH CAUSED THE VEHICLE TO STALL. ALSO THE REAR HAZARD LIGHTS DID NOT WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033323August 22, 2003
STRUCTURE:BODY
I OWN A 1996 DODGE RAM THAT HAD A LARGE SECTION OF THE PAINT ON THE HOOD PEEL OFF DOWN TO THE SHEET METAL IN ONE DAY. APPROXIMATELY A 2'X2' SECTION. CHRYSLER ALONG WITH THE ROSS PARK DODGE DEALERSHIP IN PITTSBURGH PA. WILL DO NOTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033184August 20, 2003
EQUIPMENT, STEERING:GEAR BOX:SHAFT PITMAN
THE STEERING PITMAN WORN OUT AT 74,103 MILES. THE PART WAS FULLY FILLED WITH GEASE. THE SYMPTOMS WERE VEHICLE STEERING WAS WONDERING (L)& (R) BY ITS SELF. THIS COMPONENT SHOULD LAST AT LEASE 200,000 MILES IF PROPERTY MAINTAINED WITH GEASE. THE MANUFACTURER IS TRW PART #MA-12-1 EY3 . DODGE 981/2 YR. MODEL #25000 24V DIESEL L-6 DIESEL ENGINE CUMMINS VIN#[XXX] VEHICLE MILEAGE IS (74,103). THE PART REPLACEMENT COST IS $60.00. INSTALLED BY OWNER. THE PART IS AVAILABLE FOR INSPECTION.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033120August 19, 2003
TIRES:TREAD/BELT
MY 1996 DODGE RAM 2500 CAME NEW WITH 5 GOODYEAR WRANGLER RT/S 245/75 R16 TIRES. I REPLACED 4 TIRES AT 78,000 MILES WITH 3 NEW RT/S TIRES AND ROTATED IN THE ORIGINAL SPARE. I KEPT THE BEST 2 TIRES FOR SPARES.*AK I USED AN OLD SPARE FOR ABOUT A WEEK AND NOTICED SOME VIBRATION. THE GOODYEAR DEALER INDICATED THE TREAD WAS SEPARATING. WHILE ON THE TURNPIKE, THE TREAD ON THE RIGHT FRONT TIRE SEPARATED CATASTROPHICALLY AT 75 MPH AND DAMAGED THE QUARTER PANEL, WHEEL WELL, LOWER PASSENGER DOORFRAME, STEERING MECHANISM (TRACK BAR), FRONT BUMPER COWLING, AND DENTED THE RIGHT REAR QUARTER PANEL. THE TIRE DIDNT GO FLAT, BUT THREW OFF ALL THE TREAD. FORTUNATELY, I RETAINED CONTROL OF THE VEHICLE AND NO ONE WAS INJURED. THE TIRE THAT SEPARATED WAS THE ORIGINAL EQUIPMENT SPARE, MANUFACTURED IN 1996. THIS TIRE FAILED AT ABOUT 30,000 MILES. I BROUGHT THE FAILED TIRE TO THE LOCAL GOODYEAR DEALERSHIP, PERRY TIRE AND ALIGNMENT IN STILLWATER, WHERE THE OWNER FORCED ME TO SEND IT TO GOODYEAR FOR ANALYSIS. AS THE TIRE WAS OVER 4 YEARS OLD, HE CLAIMED GOODYEAR WOULD NOT WARRANTEE THE TIRE, BUT MIGHT MAKE SOME ADJUSTMENT. I STUPIDLY DID THIS, ACTING IN GOOD FAITH AND TRUSTING THE INTEGRITY OF BOTH COMPANIES. ITS ONE YEAR LATER, AND GUESS WHAT: I HAVE RECEIVED NO NOTIFICATION FROM EITHER COMPANY, PERRY TIRE HAS CHANGED OWNERSHIP, AND GOODYEAR HAS "LOST" MY TIRE. BY THE WAY, GOODYEAR'S REPRESENTATIVE SAID THEY NEVER DEAL DIRECTLY WITH THE CUSTOMER - DEALERS DO THAT, THEN GOODYEAR DEALS WITH THEM. AT ABOUT 55,000 MILES, ONE OF THE NEWER TIRES HAD TREAD SEPARATION; ANOTHER HAS WORN UNEVENLY TO SHOW THE BELT. BOTH WERE DETECTED BEFORE FAILURE ON THE ROAD. THE BOTTOM LINE: 3 OF 8 OF MY GOODYEAR WRANGLER RT/S TIRES FAILED DUE TO TREAD SEPARATION, ONE PROVIDING SIGNIFICANT RISK TO MY FAMILY AND OTHERS. I AM WITHOUT THE TIRE THAT DISINTEGRATED, AND AM CONSIDERING SEEKING LEGAL ACTION. I UNDERSTAND TIRES WEAR OUT, BUT THEY SHOULD NOT FAIL IN THIS MANNER EVEN IF WORN DOWN TO THE BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032711August 12, 2003
AIR BAGS
1996 DODGE RAM 1500 RAN OF THE ROAD THROUGH A GUARDRAIL AND INTO A WOODEN LIGHT POLE, AND DRIVERS SIDE AIR BAG DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10029943August 7, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE UPPER AND LOWER BALL JOINTS EXPERIENCED PREMATURE FAILURE. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031536July 30, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN DRIVING WITH CRUISE CONTROL IF THE BRAKES ARE APPLIED AND DRIVER RETURNS TO CRUISE CONTROL BY ACCELERATING THE GAS PEDAL GOES TO THE FLOOR. THE ENGINES AND RPM'S RACE VERY HIGH, THE DRIVER HAS TO STOMP ON THE GAS PEDAL TO RELEASE PEDAL. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028741July 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
AFTER TRUCK'S ENGINE WAS STARTED THE GEAR SELECTOR WAS PLACED IN REVERSE SO AS TO BACK OUT OF GARAGE. A LOUD NOISE WAS HEARD. THE GEAR SHIFT SELECTOR WAS RETURNED TO P. AS THIS HAPPENED THE TRUCK LURCHED FORWARD STRIKING THE GARAGE WALL. THE BUIDING AND TRUCK WERE DAMAGED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10028753July 21, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
GAS GAUGE INSIDE ON THE DODGE RAM 2500 DIESEL ENGINES CORODES AND FALLS OFF AFTER A SHORT PERIOD OF TIME. OUR TRUCK IS A 1996 AND THE GAUGE BROKE IN 1997. THE PRICE IS TOO MUCH TO FIX IT AND IF FIXED, WAS SAID THAT IT WOULD JUST BREAK AGAIN. IT IS VERY HARD TO DRIVE WITHOUT KNOWING HOW FULL OR EMPTY YOUR GAS TANK IS. THIS IS A VERY SERIOUS PROBLEM AND NEEDS TO BE LOOKED INTO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028583July 18, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY 1996 V10 DODGE RAM 3500 PICKUP HAD 3 CATALYTIC CONVERTERS PLUG UP IN A 4 YEAR PERIOD DUE TO REAR INJECTORS BEING PLUGGED. THERE IS NO FUEL FILTER IN LINE AND THE SCREEN IN THE INJECTORS PLUGS OVER THE COURSE OF ABOUT A YEAR. AT A REPLACEMENT COST OF $600.00, THE DEALERSHIP IS NOT MOTIVATED TO ELIMINATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023089June 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, STEERING:COLUMN, VEHICLE SPEED CONTROL:CRUISE CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BRAKES PULL TO RIGHT, CALIBERS AND PADS HAVE BEEN REPLACED. REAR BRAKES DON'T SEEM TO WORK WELL ANTILOCK ALLOWS YOU TO ROLL TO FAR. STEERING COLUMN GOES BAD AFTER WARRANTY IS UP ( 100,000 MILES ). FUEL PUMP SHUT DOWN SOLENOID AND RELAY HAVE ALSO GONE OUT ON BOTH OF MY TRUCKS. AUTOMATIC TRANSMISSION FAILURES HAVE OCCURRED ON BOTH TRUCKS AT THE 70000-75000 MILES . *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024008June 13, 2003
TIRES:TREAD/BELT
TREAD ON FRONT PASSENGER SIDE TIRE SEPARATED WHILE DRIVING AT 55MPH . BRIDGESTONE, SIZE UNKNOWN, DOT# 7BA3PUA527 DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021894May 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SAME PROBLEM AS MENTIONED IN RECALL#97V084000 CONCERNING TRANSMISSION. DEALER WILL NOT REPAIR BECAUSE THIS VEHICLE NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018958May 20, 2003
ELECTRICAL SYSTEM:STARTER ASSEMBLY
DODGE 1996 2500 CUMMINS DIESEL - VIN - [XXX]. STARTED TRUCK, STARTER REMAINED ENGAGED, TURNED KEY OFF, STARTER REMAINED ON AND ENGINE RUNNING, SMOKE ROSE FROM THE ENGINE COMPARTMENT, ONLY WAY ENGINE COULD BE STOPPED WAS TO DISCONNECT THE BATTERIES. BY THE TIME BATTERIES WERE DISCONNECTED, THE STARTER, FUEL SHUTDOWN SOLENOID, SOME WIRING WERE BURNT UP, HAD TO BE REPLACED. LUCKILY ELECTRICAL FIRE WENT OUT BEFORE IGNITING DIESEL FUEL. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10018745May 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 1996 DODGE RAM VAN 2500 WITH A 3.9 LITER ENGINE IN 117000 MILES I HAD TO HAVE 2 TIMING CHAINS INSTALLED AND NOW IT IS ON ITS 3RD TIMING CHAIN WHY? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018137May 5, 2003
SEAT BELTS:REAR/OTHER
CONSUMER STATED THAT WHEN IN A VEHICLE ACCIDENT THE REAR SEAT BELTS DID NOT LOCK UP CAUSING THEM TO RELEASE. DEALER NOTIFIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016995May 4, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKING ON 1996 DODGE RAM PICKUP CAUSING THE VEHICLE TO IMMEDIATELY ACCELERATE. PEDAL HAD TO BE MANUALLY PULLED "UP" TO STOP THE ACCELERATION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1

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