Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10056898February 10, 2004
SERVICE BRAKES, HYDRAULIC
WARPED ROTORS AT 8000 (REPLACED UNDER WARRANTY) AND 18000 MILES ON 2003 DODGE RAM1500 QUAD CAB 4X4. I AM NOW ON MY THIRD SET OF ROTORS ON THE ABOVE TRUCK AND STILL ONLY HAVE 23000 MILES ON THE TRUCK AND AGAIN APPEAR TO BE HAVING ROTOR PROBLEMS. THIS CAUSES THE VEICHLE TO HOP WHEN STOPPING AND VIBRATE EXCESSEVILY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056931February 10, 2004
STEERING
I DRIVE A 2003 RAM 2500 QUAD CAB PICKUP. SEVERAL TIMES WHILE DRIVING THIS VEHICLE AT HIGHWAY SPEEDS I HAVE COME TO A BUMP IN THE ROAD, (SOMETIMES JUST A REPAIR LEFT AFTER CONSTRUCTION), AND NEARLY LOST CONTROL OF THE VEHICLE. THE STEERING WHEEL BECOMES LOOSE FEELING, AND THE VEHICLE ACTUALLY LOOSES CONTACT WITH THE ROADWAY. I FEAR HAVING THIS HAPPEN SOMEPLACE WHERE THERE ARE OTHER VEHICLES IN CLOSE QUARTERS. I HAVE TAKEN THE VEHICLE IN TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT. MY SERVICE MANAGER ADMITS HE HAS HAD THIS SAME EXPERIENCE IN A DEMO VEHICLE HE DROVE. HE LOWERED THE TIRE PRESSURE (WAY BELOW WHAT I THOUGHT WAS RECOMMENDED). THIS DOES HELP SOME, BUT IT DOESN'T COMPLETELY FIX THE PROBLEM. I ALSO WORRY ABOUT DRIVING ON UNDERINFLATED TIRES. THIS HAS HAPPENED NUMEROUS TIMES, WITH THE MOST RECENT BEING TODAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056965February 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION KEEPS SLIPPING INTO NEUTRAL WHILE DRIVING AND SOMETIMES UPON PULLING OUT. THE TRUCK IS 10 WEEKS OLD AND HAS BEEN IN THE SHOP FOR THIS CONDITION 4 TIMES, WITH THE MALFUNCTION LIGHT ON 3 OF THOSE TRIPS, ONCE IT WENT IN ON A ROLLBACK BECAUSE IT WOULD NOT MOVE AT ALL. IT HAS ALSO DOWNSHIFTED INTO A LOWER GEAR, BARKED THE TIRES AND SLUNG US FORWARD SO HARD IT ALMOST SNAPPED OUR NECKS TWICE NOW. THIS HAS BEEN REPORTED ALSO. THEY NOW SAY SINCE I AM REQUESTING A FULL REFUND FOR THE TRUCK THAT THERE IS NO MECHANICAL PROBLEMS OR DAMAGE ONLY A SOFTWARE PROBLEM WITH THE COMPUTER. THEY SAY MICHIGAN IS AWARE OF IT, BUT THERE HAS NOT BEEN A PROGRAM WRITTEN TO CORRECT IT YET, BUT THEY WILL NOTIFY ME WHEN THERE IS. THE VEHICLE IS NOT SAFE TO DRIVE, YOU CAN'T MERGE INTO TRAFFIC FOR FEAR OF IT NOT MOVING, YOU ARE AFRAID OF IT DOWNSHIFTING, BUT THEY ASSURE ME IT IS SAFE TO DRIVE, AND THE REP WON'T CALL ME BACK LIKE HE WAS SUPPOSED TO. THEY ARE TRYING TO IGNORE ME COMPLETELY SINCE I ASKED FOR A REFUND UNDER THE TENNESSEE LEMON LAW, OF WHICH THE 4 UNSUCCESSFUL REPAIR ATTEMPTS HAVE BEEN MADE, WITH NOTIFICATION BY CERTIFIED LETTER TO THE DEALER AFTER THE 3RD ATTEMPT. THEY SAY NOW THEY CAN'T DUPLICATE THE PROBLEM, WHEN BEFORE I ASKED FOR A REFUND THEY COULD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057724February 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE VEHICLE WAS IN PARK AND TRANSMISSION SLIPPED OUT OF GEAR, AND VEHICLE ROLLED INTO A LAKE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056613February 5, 2004
EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SECOND TIME TO GO TO DEALERSHIP ABOUT WARPED ROTORS. THEY TRY TO GET AWAY WITH JUST TURNING THEM, BUT ISSUE JUST RETURNS. DC HAS SOME MAJOR ISSUES WITH THEIR ROTORS AND SAFETY IS A MAJOR FACTOR, BUT THE WAY THEY ARE DEALING WITH THE SITUATION ALSO NEEDS TO BE ADDRESSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057553February 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING CONSUMER DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE AND FRONT OF THE VEHICLE VIBRATED, THE BRAKE PEDAL WENT DOWN TO THE FLOOR, AND THE VEHICLE HIT THE REAR OF ANOTHER VEHICLE. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT FRONT LEFT ROTOR WAS BENT. THIS COULD HAVE CAUSED THE BRAKE FAILURE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10056361February 2, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHEN DRIVING TRUCK ON HIGHWAY AT SPEEDS ABOVE 45 MPH, AND ESPECIALLY WHEN DRIVING OVER A BUMP, RUT, OR SLIGHT IMPERFECTION ON THE ROAD, THE TRUCK WILL LITERALLY GET AWAY FROM YOU AND VEER TO ANOTHER LANE. ESPECIALLY WORSE WHEN DRIVING IN A TURN OR CURVE. HAVE HAD SEVERAL NEAR ACCIDENTS IN PAST FEW MONTHS, SINCE PURCHASING TRUCK IN JULY OF 2003. HAVE TAKEN IT BACK TO DODGE DEALER NUMEROUS TIMES, AND THEY SAY IT IS "NORMAL". LAST SERVICE ADVISOR TOLD ME TO "FILE A REPORT" SO THAT DAIMLER CHRYSLER WILL EVENTUALLY "HAVE" TO FIX THE PROBLEM. HAVE MET SEVERAL PEOPLE AT DODGE SERVICE DEPARTMENTS THAT ARE THERE FOR THE EXACT SAME PROBLEM. THE TRUCK IS A MAJOR SAFETY HAZARD WITH FATALITIES SOON TO COME. STEERING WHEEL WILL JAR OUT OF YOUR HANDS AND MAKE A SHARP TURN TO THE NEXT LANE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056357February 2, 2004
VEHICLE SPEED CONTROL
I'VE HAD THIS SINCE THE DODGE C02 RECALL A WHILE BACK. HAPPENS MAYBE ONCE A WEEK, MAYBE TWICE, BUT NOT OFTEN ENOUGH TO REPRODUCE AT THE DEALER. HERE'S THE DEAL: YOU ARE ACCUSTOMED TO APPLYING A CERTAIN AMOUNT OF THROTTLE TO THE VEHICLE DURING LAUNCH TO MAINTAIN RPMS. THE ENGINE RUNS UP TO 2000-3000 RPM WHEN YOU EXPECT IT TO BE AROUND 1200. THE COMPUTER SEEMS TO BE FUELING UP FOR LAUNCH, BUT DOES NOT WHEN THE RPMS COME UP. AFTER 5 SECONDS OR SO, IT WILL SUDDENLY "REALIZE" THAT IT MADE THE MISTAKE AND STARTS TO FUEL, WHEN YOU THEN HAVE TO PUSH THE PEDAL DOWN QUITE A BIT TO MAINTAIN THE RPMS. I HAVE HAD SEVERAL CLOSE CALLS. CHRYSLER TECH GROUP CAN NOT REPRODUCE PROBLEM SO THEY ARE REFUSING TO FIX IT. THIS PROBLEM WILL EVENTUALLY RESULT IN AN INJURY, AS IT IS GETTING MORE SEVERE AS TIME GOES ON. OTHER USERS ARE REPORTING THE SAME PROBLEM. FOR DETAILS PLEASE SEE THE FOLLOWING THREAD HTTP://WWW.TURBODIESELREGISTER.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=84164. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056088January 29, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
INTERMITTENTLY WHEN THE ACCELERATOR PEDAL IS DEPRESSED VEHICLE FAILS TO ACCELERATE AND STAYS IN THE IDLE POSITION. WHEN THIS OCCURS THE CONSUMER COASTS VEHICLE FORWARD FOR A FEW SECONDS THAN RESTARTS THE VEHICLE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055110January 28, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONGOING PROBLEMS WITH THE BRAKE SYSTEM, DEALER REPLACED ROTORS 3 TIMES DUE TO A DEFECT RELATED TO THE BRAKES, SERVICED ABOUT 10 TIMES AND THE PROBLEM STILL PRESENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054965January 27, 2004
VEHICLE SPEED CONTROL
UNINTENTIONAL ACCELERATION WITH INEFFECTIVE BRAKING RESULTING IN A CRASH INTO GUARD RAIL AND FENCE AT A FAST SPEED. LEFT 30 FEET OF SKID MARKS TRYING TO STOP THE TRUCK. THE GUARD RAIL WRAPPED AROUND THE TRUCK BUT THE CHAIN LINK FENCE FINALLY STOPPED THE TRUCK. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10054980January 27, 2004
POWER TRAIN:AXLE ASSEMBLY
2003 DODGE RAM STD CAB 1500 4X2 5.7L VEHICLE, ABOUT 9,000 MILES ON IT, 4 MONTHS SINCE PURCHASING IT. WHILE DRIVING DOWN THE FREEWAY AT 75 MPH THE RIGHT REAR TIRE/WHEEL ASSEMBLY BROKE OFF THE AXLE SHAFT. THE VEHICLE SPUN OUT IN THE CENTER MEDIAN. VEHICLE SUBSTAINED ENOUGH DAMAGE TO HAVE THE INSURANCE COMPANY SAY IT WAS TOTALED. THE DEALERSHIP, SOUTHPOINT DODGE, TOLD ME TO CONTACT DAIMLER CHRYSLER. I PUT A CLAIM IN WITH DC CUSTOMER SERVICE ONLY TO HAVE IT DENIED. I CALLED DC CORP. TO ASK IF I COULD GET A REASON WHY AND SEE THEIR REPORT ON THE SUBJECT AND THEY DENIED ME THIS INFORMATION.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10055913January 27, 2004
TIRES
THE CONSUMER STATED THE VEHICLE WAS TAKEN IN FOR A TIRE REPAIR AND THE DEALERSHIP PLUGGED THE TIRE BUT DID NOT INSPECT THE TIRE FOR OTHER POSSIBLE DEFAULTS. THE TIRE DESCRIPTION IS ECSTA STX 305/45R22/118V. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054807January 24, 2004
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2003 DODGE RAM 1500 QUAD CAB 4X4. RECENTLY WHILE DRIVING AT SLOW SPEEDS, THE ENGINE DIED. I RESTARTED AND HEARD A LOAD CLANKING SOUND FROM THE RIGHT SIDE OF THE ENGINE. THE NOISE SOUNDED LIKE A CONNECTING ROD KNOCK. I CONTACTED ROADSIDE ASSISTANCE AND THEY ARRANGED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. WHEN WE ARRIVED AT THE DEALER, THE MECHANIC COULD NOT GET IT STARTED. WHEN HE FINALLY GOT IT STARTED, THE ENGINE LOCKED UP. THE ENGINE WAS TORN DOWN AND IT WAS DISCOVERED THAT THE VALVE SPRING ON THE INTAKE VALVE FOR THE #6 CYLINDER HAD BROKEN IN TWO, THE VALVE HAD DROPPED INTO THE CYLINDER, FLIPPED OVER, PUNCTURED A HOLE IN THE #6 PISTON AND SNAPPED IN HALF. THE DEALER, FENTON AUTO GROUP IN PAMPA, TEXAS HAS DONE A GREAT JOB OF ARRANGING FOR A LOANER CAR, AND GETTING THE MECHANIC TO WORK ON IT IMMEDIATELY. DODGE IS REPAIRING UNDER WARRANTY A BRAND NEW SHORT BLOCK, BRAND NEW PASSENGER SIDE HEAD, VALVE SPRING AND VALVE. THEY WERE ABLE TO GET THE PARTS IMMEDIATELY (THE NEXT DAY) AND PLAN TO HAVE IT REPAIRED QUICKLY. MY COMPLAINT IS THAT IF I WERE BUILDING OR REBUILDING AND ENGINE THAT HAD A BROKEN VALVE SPRING PROBLEM THAT I WOULD REPLACE EVERY VALVE SPRING ON THE ENTIRE ENGINE. AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE AND A COUPLE HUNDRED DOLLARS COULD SAVE SEVERAL THOUSAND LATER. SECONDLY, I THINK I AM ENTITLED TO SOME SORT OF COMPENSATION FOR THE LOSS OF THE USE OF MY PICKUP IN THE WAY OF AN EXTENDED WARRANTY AT NO CHARGE, SERVICE CONTRACT ETC. THE PAYMENTS DON'T STOP JUST BECAUSE THE TRUCK IS IN THE SHOP. I HAVE ALSO HAD TO HAVE THE FRONT ROTORS TURNED DUE TO WARPAGE. THE TRUCK WAS A DEALER DEMO PURCHASED WITH 5,669 MILES ON IT AND CURRENTLY HAS 11,285 MILES. DODGE IS WELL AWARE OF THIS PROBLEM, AS THE SERVICE MANAGER AT THE DEALER WHERE IT WAS PURCHASED AT DALLAS DODGE KNEW EXACTLY WHAT IT WAS AND STATED HE HAD HEARD OF THE PROBLEM IN SCHOOLS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070073January 15, 2004
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN, WE RECENTLY PURCHASED A DODGE QUAD-CAB PICKUP FROM EAST TULSA DODGE IN TULSA, OKLAHOMA. WE PURCHASED IT AT NIGHT, THE NEXT DAY WE NOTICED BLEMISHES/FLAWS IN THE PAINT. WE BROUGHT IT TO THE DEALERSHIP'S ATTENTION THEY ADMITTED THAT IT IS IN FACT A FACTORY DEFECTIVE PAINT JOB. THE DAIMLER CHRYSLER DISTRICT REP. LOOKED AT THE VEHICLE AND HE TOO ADMITTED THAT IT IS A FACTORY DEFECTIVE PAINT JOB BUT HE ONLY BELITTLED ME AND INSINUATED THAT I WAS ONLY BEING PICKY. HIS WORDS WERE THOSE BLEMISHES AREN'T GOING TO DO ANYTHING AS IF TO SAY WHY CAN'T YOU JUST LIVE IT?? IF YOU CAN DO ANYTHING AT ALL TO HELP US WE WOULD BE SO GRATEFUL! THANK YOU SO MUCH FOR ANY HELP, CLIFFORD B. RODGERS 329 N. DATE ST. JENKS, OKLAHOMA 74037 (918)-260-8645 (918)-299-6149 EMAIL ADDRESS [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070273January 15, 2004
UNKNOWN OR OTHER, STEERING
WE BOUGHT OUR 2003 DODGE 2500 DIESEL RAM PICKUP ON JANUARY 25, 2003 WITH 10 MILES ON IT. WE NOTICED IT PULLED TO THE RIGHT AND ONCE IN AWHILE WOULD SHAKE A LITTLE, WE THOUGHT IT WAS OUT OF ALIGNMENT. ON APRIL 27, 2003 WE WHERE DRIVING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR WHEN ALL OF A SUDDEN THE TRUCK WAS VIOLENTLY SHAKING BACK AND FORTH. IT TOOK EVERYTHING MY HUSBAND HAD TO KEEP US ON THE ROAD. AFTER WHAT SEEMED LIKE AN ETERNITY HE WAS ABLE TO PULL ONTO THE SHOULDER AND GET IT STOPPED. WE DECIDED TO TRY TO GET TO THE NEXT TOWN THAT WAS 20 MILES AWAY. TRAVELING AT 40 M.P.H. WITH OUR FLASHERS ON, IT HAPPENED AGAIN. MY HUSBAND CALLED THE TOW TRUCK, AND WE HAVEN'T SEEN OUR TRUCK SINCE! THE MECHANIC SAID A BOLT ON THE TRACK BAR MOUNT HAD COME LOOSE AND FELL OUT AND THEY WOULD NEED TO REPLACE THE ENTIRE FRONT AXLE. SPOKE TO THE MECHANIC TODAY AND THEY RECEIVED THE FRONT AXLE TODAY. NOW THEY NEED TO REPLACE THE BALL JOINTS, THEY HAVE BEEN ORDERED AND WILL TAKE ANOTHER COUPLE OF DAYS. I HAVE SPOKEN TO A COUPLE OF MECHANICS TODAY AND NONE OF THEM CAN FIGURE OUT WHY THE FRONT AXLE ALONG WITH THE BALL JOINTS WOULD NEED TO BE REPLACE BECAUSE OF THE LOOSE TRACK BAR MOUNT. YOU CAN FIND THIS ON THE NHTSA WEBSITE, SORRY I DON'T HAVE THE EXACT WEBSITE ADDRESS. WWW.NHTSA.DOT.GOV ONCE IN THE WEBSITE GO TO: COMPLAINT SEARCH CRITERIA: VEHICLE 2003 DODGE TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052978January 12, 2004
SUSPENSION:REAR
REAR END HAS BEEN REPLACED ON MY TRUCK TWO TIMES IN LESS THAN 10,000 MILES DUE TO FAILURE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053852January 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052707January 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
FRONT BRAKES: PULSATION, VIBRATION, SHAKING. NEW ROTORS WERE REPLACED. DEALER WANTS TO RE-SURFACE FRONT BRAKES AND INSTALL FRONT BRAKE PADS? I'VE HAD NOTHING BUT PROBLEMS WITH THE FRONT BRAKES. THE EMERGENCY BRAKE CABLE BROKE AND WAS REPLACED AS WELL. I SEE A SERIOUS SAFETY CONCERN HERE AND AN ACCIDENT WAITING TO HAPPEN. I GUESS THEY WILL ONLY WORRY ABOUT THIS WHEN THERE ARE FATALITIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052754January 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE:DRIVESHAFT
STARTING AT JUNE, 06, 2003. 2003 DODGE RAM 1500 SERIES. WARPED ROTORS AT 5490 MILES, AGAIN AT 10643 MILES. HAVE BEEN TO DEALER BOTH TIMES FOR REPAIRS. PULSATING STILL OCCURS AFTER REPAIRS. BRAKING ABILITY PROBLEMS STILL OCCURING. BRAKES LOCKING SOMETIMES WHEN PUTTING IN DRIVE TO MOVE.GRINDING AND PULSATING SENSATION WHEN TURNING AND BRAKING.OHTER PROBLEMS DRIVE-LINE VIBRATION -HAS BEEN IN FOR REPAIRS. COMPUTER PRINTED CIRCUIT FOR OVERHEAD CONSOLE REPLACED AT (2023 MILES) KEYSWITCH REPLACED, LEFT REAR TAIL - LIGHT PRINTED CIRCUIT, REPLACED, LEFT REAR SHOCK ABSORBER LEFT LOOSE FROM FACTORY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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