Dodge Ram Complaints (2001)

2,207 consumer complaints on file.

#757660February 2, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE SERVICING DEALER, DANBURY DODGE, 100B FEDERAL RD, DANBURY, CT 06813, PHONE 203-825-5900 HAS HAD MY TRUCK IN THE SHOP 10 TIMES FOR THE INDUCTION FAILURE, WHICH DODGE HAS STATED IS A COMMON PROBLEM WITH MY TRUCK MODEL BECAUSE THE INDUCTION SEALS WERE MANUFACTURED OUT OF THE WRONG MATERIALS. YET THE SERVICE ADVISOR MADE THIS STATEMENT, "FORTUNATELY FOR DODGE, MOST OWNERS DON'T RECOGNIZE THE PROBLEM UNTIL AFTER THE WARRANTY HAS RUN OUT". ON THE LAST ATTEMPT, PAUL TRAINA THE SERVICE MANAGER STATED THAT DETROIT WILL NO LONGER ALLOW THEM TO WORK ON THIS PROBLEM. EVEN THOUGH THEIR OWN TECHNICIAN VERIFIED THAT THERE IS A PROBLEM AND THAT IT IS A MECHANICAL FAILURE THAT THEIR COMPUTERS CANNOT DETECT. WHEN TRAVELING AT HIGHWAY SPEEDS AND THE TRUCK LOOSES POWER I AM AN ACCIDENT WAITING TO HAPPEN. YET THEY REFUSE TO FIX MY TRUCK. THEY WILL NOT EVEN TALK TO ME ABOUT THIS. IN REGARDS TO THE STEERING COLUMN, DANBURY DODGE HAS HAD TO PUT 3 STEERING COLUMNS IN SINCE I BOUGHT THE TRUCK. THEY HAVE TOLD ME REPEATEDLY THAT IT IS DEFECTIVE PARTS FROM THE FACTORY. IN REGARDS TO THE FRONT END ASSEMBLY, I PUT MY TRUCK IN THE SHOP FOR REPAIRS WHEN I HIT THE BRAKES ON THE HIGHWAY AND IT PULLED SO HARD TO THE LEFT THAT IT PUT ME ON TWO WHEELS. DODGE DID ABSOLUTELY NOTHING TO FIX THIS. HOWEVER, IT HAS BEEN IN THE SHOP FOR THIS 4 TIMES NOW AND THEY STILL HAVEN'T FIXED IT. THEY WILL NOT EVEN ANSWER MY CALLS. THIS IS A DEFINITE ROLL OVER HAZARD, AS I HAVE BEEN ON TWO WHEELS TWICE ALREADY. I HAVE NO OTHER VEHICLE THAT I CAN DRIVE TO WORK EVERY DAY. I CANNPT AVOID DRIVING ON THE HIGHWAY AS THAT IS THE ONLY WAY TO GET TO WORK. DODGE CANNOT ATTEST TO THE SAFETY OR DRIVABILITY OF THIS TRUCK. YET EVERY TIME I SIT BEHIND THE WHEEL NOT ONLY AM I AT RISK OF AN ACCIDENT BUT EVERY ONE AROUND ME IS AS WELL. ALL BECAUSE DODGE REFUSES TO STAND UP TO THEIR WARRANTY. IF YOU CAN BE OF ASSISTANCE ON THIS MATTER, I WOULD GREATLY APPRECIATE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757563January 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
DODGE SAYS THEY DONT HAVE A PROBLEM BUT EVERYONE YOU TALK TO HAS HAD A NUT COME OFF OF 5TH GEAR SOME MORE THAN ONCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757408January 27, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TOTAL LOSS OF STEERING AND BRAKING. AM IN PROCESS OF REPLACING POWER STEERING PUMP/BRAKE VACUUM PUMP (ONE UNIT) FOR THE SECOND TIME. AT TIME OF LOSS OF STEERING AND BRAKING CONTROL WAS DRIVING DOWNHILL WITH A FULL SIZE CAMPER ON ICE. SLID SIDEWAYS AND STOPPED IN SNOWBANK. AM AFRAID TO DRIVE VEHICLE AFTER SECOND INCIDENT. KNOW SEVERAL DRIVERS WHO HAVE EXPERIENCED SAME PROBLEM WITH 2001 DODGE RAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757376January 26, 2002
SUSPENSION:FRONT
STEERING PROBLEM. VEHICLE HAS A SEVERE WANDER PROBLEM. FRONT END HAS BEEN ALIGNED AND RECENTLY A NEW TRACK BAR INSTALLED, BUT VEHICLE STILL CONTINUES TO DEMONSTRATE THE WANDERING PROBLEM. THIS CONDITION CAUSES AN UNSAFE HANDLING PROBLEM ALTHOUGH I HAVE NOT HAD AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002648January 23, 2002
TIRES:VALVE
B3500 MODEL VEHICLE. TIRE'S VALVE STEM IS SEPARATING FROM RUBBER AND METAL, CAUSING TIRES TO DEFLATE. VALVE STEM IS MANUFACTURED BY SCHRADER PART # TR-600HP. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002649January 23, 2002
TIRES:VALVE
B3500 MODEL VEHICLE.TIRE'S VALVE STEM IS SEPARATING FROM RUBBER AND METAL, CAUSING TIRES TO DEFLATE. VALVE STEM IS MANUFACTURED BY SCHRADER PART # TR-600HP. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002703January 23, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING 55-60 MPH STEERING WHEEL BECOMES VERY STIFF AND VERY HARD TO MANAGE WHEN TRYING TO MAKE TURNS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757215January 23, 2002
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
PER DEALER SERVICE ADVISOR, MY TRUCKS WHEEL SUB-ASSEMBLY WAS DAMAGED FROM AN OVER-TORQUED CENTER NUT (DURING MANUFACTURE ASSEMBLY). THIS CONDITION CAUSED THE BEARINGS TO SEIZE AND SUPERHEAT, THEY HAVE BEEN CUTTING INTO THE AXLE AND THE HEAT EXPANSION CAUSED THE BRAKES TO FAIL (LOCKED ON, BUT STEERING HAS NOT BEEN PULLING). PARTS NEEDING REPLACEMENT INCLUDE: AXLE; CALIPER; HUB AND BEARINGS; ROTOR; CENTER NUT; CENTER CAP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#6900867January 17, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THERE WAS A PARTIAL FIRE UNDER THE HOOD NEAR THE STEERING COLUMN ON THE DRIVERS SIDE, FIRE ORIGINATED AT THE ELCTRICAL DISTRIBUTION PANEL FROM THE VEHICLES CHARGING SYSTEM.*JB(CLAIM#43-R794-475)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900889January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, DAMAGES ARE TO THE RIGHT SIDE OF THE ENGINE ABOVE THE VALVE COVER AND THE WIRING HARNESS ON THE RIGHT SIDE WAS ALSO HEAVILY DAMAGED, CLAIM 42-1425-827. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900890January 17, 2002
ELECTRICAL SYSTEM
VEHICLE EXPERIENCED PARTIAL FIRE UNDER THE HOOD NEAR STEERING COLUMN, THE FIRE ORIGINATED AT THE ELECTRICAL DISTRIBUTION PANEL FROM THE VEHICLE CHARGING SYSTEM, CLAIM 43-R794-475. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900891January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, VEHICLE SUDDENLY STOPPED, THE VEHICLE WAS ROLLED INTO A DEALERSHIP WHEN FLAMES CAME OUT, THE ENTIRE VEHICLE EXPLODED, CLAIM 59-V812-056. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900892January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE PARKED VEHICLE CAUGHT ON FIRE, CLAIM 01-6315-258. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900893January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED ENGINE FIRE, RECENTLY THE VEHICLE WAS WORKED ON FOR AN ENGINE OIL LEAK, THE DEALER IS NOT WILLING TO HANDLE UNDER WARRANTY, THE VEHICLE IS A T/L, CLAIM 59-V803-238. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900894January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WHILE DRIVING, CONSUMER NOTICED SMOKE COMING FROM THE ENGINE, CLAIM 55-S396-819. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900895January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, VEHICLE IS A TOTAL LOSS, CLAIM 04-1299-808. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900897January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
VEHICLE CAUGHT FIRE WHILE PARKED, VEHICLE WAS A TOTAL LOSS AND THE FIRE APPEARED TO HAVE STARTED IN THE ENGINE AREA, CLAIM 59-V606-925. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900898January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, CONSUMER NOTICED SMOKE COMING OUT OF THE HOOD AND PULLED OVER, WHEN OPENING THE HOOD, CONSUMER NOTICED THAT THE VEHICLE WAS ON FIRE, CLAIM 16-N191-218. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900899January 17, 2002
ELECTRICAL SYSTEM:STARTER ASSEMBLY
WHILE PARKED, ENGINE CAUGHT ON FIRE DUE TO AN AFTERMARKET REMOTE STARTER INSTALLED BY THE DEALERSHIP, CLAIM 22-V517-407. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900900January 17, 2002
ELECTRICAL SYSTEM
VEHICLE EXPERIENCED FIRE UNDER THE HOOD IN THE DRIVERS SIDE AT BATTERY CABLE TO POWERBOX, VEHICLE IS A TOTAL LOSS, CLAIM 46-0377-665. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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