Dodge Neon Complaints

3,495 consumer complaints on file.

#718405February 7, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718347February 5, 2000
UNKNOWN OR OTHER
I REALIZE THIS ISN'T A SAFETY COMPLAINT, BUT I HAVE NOWHERE TO TURN. MY CAR IS 3 YEARS OLD, WITH NO HISTORY OF DAMAGE, NO RUST, NO REASON FOR THE PAINT TO SUDDENLY START COMING OF IN HUGE FLAPS, THAT I PICK UP OFF THE DRIVEWAY ON WINDY DAYS AND PUT IN MY GLOVE COMPARTMENT. I COMPLAINED TO THE DEALERSHIP AND THEY SAID, "WE'VE NEVER HEARD OF THAT." AND THAT WAS THE HELP I GOT. I HAVE SEEN NEONS (AT LEAST SIX TO DATE) RANDOMLY AROUND MY AREA, IN MY COLOR (LAPIS BLUE) ALL WITH THIS EXACT PROBLEM. I FIND IT VERY HARD TO BELIEVE THAT CHRYLSER DOESN'T KNOW ABOUT THIS!!!! THE CHRYSLER WEBSITE PROVIDES NOWHERE TO TURN FOR COMPLAINTS, NOT EVEN A PHONE #. IS THERE ANYTHING AT ALL THAT CAN BE DONE? NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000077February 3, 2000
STRUCTURE
VEHICLE BOUGHT, HOWEVER HAD BEEN PREVIOUSLY WRECKED, THE VEHICLE HAS MANY (NUMEROUS) PROBLEMS DUE TO PRIOR WRECK, DEALER MADE FALSE STATEMENTS AND PRACTICED POSSIBLE FRAUDULENT ACTS. *MJS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856168February 3, 2000
ELECTRICAL SYSTEM
HEADLIGHTS WERE ON AND FLICKERED. SOMETIMES CAR FLUTTERED/ LOST POWER. CONSUMER TOOK VEHICLE TO DEALER, AND HE COULD NOT FIND ANYTHING. WHILE DRIVING AGAIN SMOKE CAME FROM THE CRACKS OF THE DASH/AIRBAG COMPARTMENT AND VENTS. SMOKE FILLED THE CAR UP, AND DRIVER WAS NOT ABLE TO SEE, OR BREATH. THERE WAS AN ELECTRICAL PROBLEM. NO HEAT/ REAR DEFROSTER, OR BLINKERS. ALSO, WHEN TURN ON THE SIGNALS, CONSUMER WOULD HEAR A BUZZING SOUND, AND BLINKERS WOULD NOT WORK. ONLY THING THAT WORKED WAS THE RADIO ON THE DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856216February 3, 2000
ELECTRICAL SYSTEM
CONSUMER HAD EXPERIENCED TROUBLE WITH HEATER/DEFROSTER, AND HEADLIGHTS FLICKERING, AND SMOKE COMING FROM DASHBOARD. THIS FORCED CONSUMER TO DRIVE OFF THE ROAD BECAUSE OF POOR VISIBILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550641February 2, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING PUMP DOES NOT HAVE A COVER OVER IT, IN RAINY WEATHER THE WATER GOES UNDER AND THE BELT SLIPS OFF CAUSING LOSS OF POWER STEERING (LOCK UP) WHICH CAUSED LOSS OF CONTROL AND VEHICLE TO RUN INTO MEDIAN WITH INJURIES TO CONSUMER. *MJS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#718220February 2, 2000
ENGINE AND ENGINE COOLING:ENGINE
WOULD LIKE TO ADD MY (NOW) 2 EXPERIENCES TO THE MIX OF MANY, IN REGARDS TO HEAD GASKET PROBLEMS WITH THE 1996 DODGE NEON LINE OF VEHICLES. THIS SEEMS TO BE A VERY COMMON PROBLEM, AND CHRYSLER HAS DONE NOTHING TO EASE THE COSTS OF THIS PROBLEM FOR HUNDREDS OF THOUSANDS OF CUSTOMERS. I HAVE REPLACED THE HEAD GASKET (UNDER EXTENDED WARRANTY) TWICE NOW. THE FIRST TIME THE BLOWN HEAD GASKET CAUSED ENOUGH DAMAGE THAT THE ENTIRE ENGINE HEAD HAD TO BE REPLACED THE FIRST TIME. AS I WAS WRITING THIS, I RECEIVED A CALL FROM THE 5-STAR CHRYSLER DEALERSHIP/SERVICE SHOP WHO IS DOING THE WORK FOR A SECOND TIME NOW (THE CAR WAS ALSO PURCHASED THERE), AND FOUND OUT I WILL BE WITHOUT THE CAR FOR ANOTHER WEEK BECAUSE THIS TIME THE DAMAGE IS REQUIRING REPLACEMENT OF THE ENTIRE ENGINE DUE TO WARPING. EVEN THOUGH THIS IS COVERED BY EXTENDED WARRANTY, I HAVE TO PAY $100 ABOUT EVERY 20,000 MILES TO HAVE THIS PROBLEM FIXED. I AM TOLD CHRYSLER IS ON THEIR 6TH REVISION OF THIS GASKET, BUT NO RECALL OR CONSUMER WARNING HAS BEEN MADE PUBLIC. SEARCHING THROUGH THE INTERNET, IT IS STAGGERINGLY EASY TO FIND MANY OTHERS WHO ARE HAVING THIS SAME PROBLEM. THIS COSTS ME MONEY AND THE INCONVENIENCE OF BEING WITHOUT ONE OF MY VEHICLES FOR A KNOWN PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718223February 2, 2000
UNKNOWN OR OTHER
THIS SHOULD NOT HAPPEN TO A NEW VEHICLE AT ONLY 24,000 MILES. THIS HAPPENES TO A LOT OF NEONS. NO SAFETY DEFECT (S) LISTED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718160February 1, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET BLEW OUT IN MY CAR AS I WAS DRIVING IN TOWN. THE OIL LIGHT CAME ON ALL OF A SUDDEN AND I PULLED OVER THINKING THAT I WAS JUST LOW IN OIL. SO I ADDED THREE QUARTS AND PROCEEDED TO DRIVE. THE NEXT DAY IT WAS ALREADY LOW AGAIN. THIS IS WHEN I DECIDED THAT SOMETHING WAS WRONG. THIS IS A DEFECT IN THE HEAD GASKET AND IN NO WAY MY FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718132January 31, 2000
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
OIL LIGHT CAME ON, CAR WAS LEAKING OIL, HAD CAR TOWED, INFORMED OF HEAD GASKET PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718071January 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
THIS AUTO PURCHASED USED, UNKNOWN IF ANY PRIOR HEADGASKET REPLACEMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717974January 28, 2000
ENGINE AND ENGINE COOLING:ENGINE
SUDDEN COMPLETE LOSS OF OIL DUE TO HEAD GASKET FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718004January 28, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717955January 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS PROBLEM HAS BEEN TO OTHER DODGE NEON OWNER THAT I HAVE TALKED. NO SAFETY DEFECT MENTIONED IN THE SUMMARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717890January 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
STALLED ON FREEWAY AT 55 MPH, STALLED IN MIDDLE OF THE ROAD AT 45 MPH AT NIGHT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717891January 26, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS CAR NEED TO BE RECALLED. IF THIS MANY NEON OWNERS ARE HAVING HEAD GASKET PROBLEMS, THEN DIAMLERCHRYSLER NEEDS TO GET INVOLVED AND FIX IT'S MISTAKE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717925January 26, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717869January 25, 2000
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
AS I WAS DRIVING MY 1995 NEON HOME FROM WORK, I NOTICED THAT THE OIL LIGHT CAME ON. I BECAME CONCERNED AND PULLED INTO THE NEAREST SERVICE STATION WHICH WAS LESS THAT 1/2 MILE AWAY. I ASKED THE SERVICE TECH TO LOOK AT THE CAR AND HE SAID THAT THERE WAS AN OIL LEAK. HE SUGGESTED THAT I HAVE THE OIL CHANGED AND SEE IF THERE WERE ANY LOOSE FITTINGS FROM MY PREVIOUS OIL CHANGE A FEW WEEKS EARLIER. THE OIL WAS CHANGED AND THE CAR STARTED ONLY TO CONTINUE TO LEAK OIL AGAIN. I WAS TOLD NOT TO DRIVE IT AND HAD IT TOWED TO MY DEALERSHIP THE FOLLOWING DAY. THE DEALERSHIP DIAGNOSED THAT THE CAM SEAL/PLUG HAD CRACKED OFF AND CAUSED DAMAGE TO THE ENGINE. AS A RESULT, I WOULD NEED A NEW SHORT BLOCK INSTALLED IN MY 5YR OLD CAR AT A PRICE OF $3500.00. I FEEL THAT THE CAM SEAL/PLUG IS DEFECTIVE AND THAT IS WHY IT CRACKED OFF. I HAVE SPOKEN TO OTHER PEOPLE IN THE AUTO INDUSTRY/REPAIR INDUSTRY AND IT IS A KNOWN PROBLEM WITH THE NEON CAR. I CANNOT IMAGINE THAT I SHOULD BE HELD TO PAY FOR THE REPLACEMENT OF THE ENGINE WHEN I DID EVERYTHING I WAS SUPPOSED TO DO BY STOPPING THE CAR IMMEDIATELY. I SPOKE TO CHRYSLER DIRECTLY AND WITHIN MINUTES OF CONTACTING THE DEALER, THEY (CHRYSLER) AGREED TO PAY HALF OF THE REPAIR ONLY IF I HAD THE SERVICE DONE AT A DODGE DEALERSHIP. I APPRECIATED THIS GESTURE BUT I AM STILL LOOKING AT PAYING $1700.00 OUT OF POCKET FOR THE DAMAGE. I FEEL THAT CHRYSLER IS AWARE OF THE PROBLEM WITH THIS DEFECTIVE PART. I HAVE READ COMPLAINTS ON YOUR WEBSITE AND WOULD GREATLY APPRECIATE A PHONE CALL TO SEE IF I CAN GET ANY HELP IN RESOLVING THIS ISSUE. AS YOU CAN IMAGINE, I AM EXTREMELY UPSET AT THIS POINT. I HAVE CONTACTED MY DEALER AND WROTE A LETTER TO THE GENERAL MANAGER. I DID RECEIVE A CALL FROM THE SVC MGR, WHO WILL ADMIT NO FAULT. AT THIS POINT I AM WAITING TO HEAR FROM THE SVC MGR WITH A FIRM REPAIR PRICE BUT AS OF YET, HE HAS NOT RETURNED BY CALL. I FEEL THAT I AM BEING UNFAIRLY TREATED AND BEING PENALIZED BECAUSE I DID NOT BUY THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717730January 22, 2000
ENGINE AND ENGINE COOLING:ENGINE
I HAVE HAD MULTIPLE PROBLEMS ON A 96 NEON. I THINK AROUND 35,000 MILES (10/29/98) THAT THE HEAD GASKET BLEW. I TOOK IT TO BE FIXED AT A COST OF $100 COVERED UNDER WARRANTY. AGAIN AT 50,000 + MILES (4/29/99) WE HAD TO TAKE IT IN AGAIN FOR A BLOWN HEAD GASKET. IN ADDITION, I THINK THIS WAS THE TIME THAT WE HAD TO REPLACE SOME KIND OF FRONT OIL SEAL. WE ALSO HAD THEM TRY TO FIX THE SPEED GAUGE THAT HAD STARTED ACTING STRANGE. WHEN THE SPEED GAUGE ACTED UP SO DID ALL THE OTHER LIGHTS ON THE DASH COME ON FOR NO REASON. THEY REPLACED THE CABLE BUT WE SOON FOUND OUT THAT IT DIDN'T HELP. THIS WAS AT A COST OF $114.58 COVERED UNDER WARRANTY. AT 75,000 (12/3/99) BACK AGAIN FOR SOME OIL SEAL AROUND THE SPARK PLUGS AND THE CHANGING SPARK PLUGS ETC. MOSTLY UNDER WARRANTY AT A TOTAL COST TO ME OF $134.41. THIS DID NOT FIX THE PROBLEM SO I TOOK IT BACK FOR MORE CHARGES OF $197.43. I WAS ALSO TOLD THAT I NEEDED TO REPLACE SOMETHING IN THE DASH TO KEEP THE WARRANTY GOOD SO THAT THE TACHOMETER WOULD STILL WORK. I TOLD THEM TO GET THE PARTS ORDERED BECAUSE THEY TOLD ME IT WOULD BE MORE THAN FIVE DAYS TO GET THIS DONE AND MY WARRANTY ONLY COVERS A RENTAL FOR 5 DAYS. I HAVE NOT HEARD BACK FROM THEM. TWO DAYS AGO, I CHANGED THE OIL AND IT WAS LEAKING FROM THE FRONT SEAL (OR IT SEEMS TO ME). YESTERDAY THE SERVICE ENG. LIGHT COMES ON. I WILL BE CONTACTING BOB ALLEN CHRYSLER IN DANVILLE MONDAY TO SEE WHAT THEY WILL DO. MY POINT IS THAT CHRYSLER NEEDS TO HELP ALL OF US THAT HAVE PROBLEMS WITH THE HEAD GASKET. ONE OF THE SERVICE WORKERS TOLD ME THAT THEY WORKED ON WAY TO MANY OF THE NEONS FOR HEAD GASKETS. I HAVE ALSO HAD THE ELECTRICAL PROBLEMS WITH THE DASH AND THE CAR SEAT DOES NOT LOCK INTO PLACE VERY WELL WHEN YOU ADJUST IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855379January 21, 2000
ENGINE AND ENGINE COOLING:ENGINE
PROBLEM WITH A BLOWN ENGINE HEAD GASKET CAUSING OIL LEAKAGES. DEALER NOTIFIED AND INFORMED REPAIRS WAS NOT UNDER A MFR. RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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