Dodge Journey Complaints (2018)

237 consumer complaints on file.

#11399613March 7, 2021
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING, SUSPENSION
MY CAR ROLLS BACK OUT OF GEAR. TRANSMISSION DRAGGING. ELECTRIC PROBLEM WI LIGHTS. SLIPPING OUT OF GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399059March 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACKUP CAMERA MALFUNCTIONING SHOWS UP SIDE DOWN CAMERA WHEN WORKING MOST TIMES BACKUP CAMERA SHOWS A SILVER SCREEN FLICKERING THIS IS BACK OVER PREVENTION EQUIPMENT MALFUNCTIONING MALFUNCTIONING THIS IS A MAJOR SAFETY PROBLEM THIS ISSUE HAPPENED ALL OF A SUDDEN THE BACKUP CAMERA WORK PERFECTLY THE NIGHT BEFORE THE NEXT MORNING THE CAMERA WOULD NOT WORK AND HAS NOT WORKED SINCE THERE ARE RECALLS FOR THIS ISSUE ON THE 2018 DODGE JOURNEY WHICH EXACTLY WHAT MINE IS BUT MY VIN SAYS NO RECALL THE DISPLAY APPEARS ON THE REAR VIEW MIRROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388615January 17, 2021
SUSPENSION
I GOT MY 2018 DODGE JOURNEY CROSSROAD NEW WITH ONLY 36 MILES ON IT FROM THE DEALERSHIP. I'VE HAD NOTHING BUT PROBLEMS WITH MY FRONT PASSENGER SIDE CAMBER BEING OUT OF LINE. I HAD TO HAVE MY STRUTS REPLACED UNDER WARRANTY. CAMBER NOT ADJUSTABLE, DEALER UNDER WARRANTY MADE WHOLE BIGGER FOR ADJUSTMENT. MY 2018 DODGE JOURNEY CROSSROAD NOW ONLY HAS 64,000 MILES AND MY FRONT PASSENGER SIDE TOP CAMBER BOLT BROKE AND MY WHEEL FELL OUTWARD. THANK GOD I WAS JUST PULLING OUT OF MY DRIVEWAY MAKING A RIGHT HAND TURN WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385535December 29, 2020
ELECTRICAL SYSTEM
MY VEHICLE HAS 27400 MILES AND PURCHASED APRIL 4TH 2018. MY CAR BATTERY LIGHT CAME ON WHILE DRIVING. TOOK TO DEALERSHIP WHERE I BOUGHT IT. THEY REPLACED MY BATTERY AND TOLD ME I DIDN'T NEED A RENTAL CAR. I WENT BACK TO WORK 15 MINUTES AWAY. GOT OFF IN 5 HOURS AFTER REPLACEMENT PICKED UP MY INFANT DROVE HOME WHICH IS 20 MINUTES AWAY. AS I WAS DRIVING 15 MINUTES INTO MY RIDE MY LIGHTS START GOING CRAZY AND THE ALTERNATOR LIGHT COMES ON AND THE CAR DIES ON THE SIDE OF THE ROAD. HOW DOES THIS HAPPEN ON A BRAND NEW CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383609December 16, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
3RD BRAKE LIGHT FUNCTIONS WHEN DOORS ARE CLOSED AND REVERSE CAMERA TURNS OFF WHEN HEADLIGHTS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383272December 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
THE BRAKES SOMETIMES FEEL THAT THEY WON'T STOP. THE ROTORS ARE GETTING SOME DEEP LINES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376770November 27, 2020
ENGINE, POWER TRAIN, STEERING
THE AC AIR COMPRESSOR ARE DEFECTIVE AND CAUSED THE SERPTINE BELT TO BREAK AND CAR STOP IMMEDIATELY IN TRAFFIC TO A DEAD STOP THE DEALERSHIP IS NOT FIXING IT IT'S A FACTORY DEFAULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374615November 13, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE CRASHED INTO A DEER. DURING THE CRASH THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A INJURED NECK. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER YOCHUMS CHRYSLER LOCATED AT 1270 S HART STREET RD, VINCENNES, IN 47591 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 60,000. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11373054November 4, 2020
STEERING
POWER STEERING RUPTURED AND LEAKING, HAPPENS WHEN WEATHER BECAME COLDER. ALREADY A KNOWN ISSUE WITH OTHER MODELS. PLEASE FIND A SOLUTION I'M VERY UPSET THAT I HAVE A 2018, 30,000 MILES THAT HAS BEEN PARKED FOR WEEKS DUE TO A ISSUE THAT HAS NOT BEEN PROPERLY FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363747October 10, 2020
ELECTRICAL SYSTEM
THE REAR CAMERA GLITCHES, GOES DARK AND DOESN'T COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362708October 4, 2020
ELECTRICAL SYSTEM, STEERING
WHINING NOISE, LEAKING POWER STEERING FLUID FROM THE BOTTOM. ONLY 30,000 MILES. VERY UPSET. WAS DRIVING AND HEARD A LOUD NOISE WHILE TURNING. ALSO UCONNECT DOES NOT WORK, RADIO FREEZES UP. HAVE TO POWER OFF VEHICLE AND RESTART TO FIX ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350046August 18, 2020
VEHICLE SPEED CONTROL, WHEELS
CRUISE CONTROL STOPPED WORKING ALSO TIRES WORE BARE IN LESS THAN 26K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349942August 17, 2020
ENGINE, POWER TRAIN, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE ABRUPTLY SHOOK AND VIBRATED AT START-UP WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE VEHICLE STALLED WITHOUT WARNING UPON DEPRESSION THE ACCELERATOR PEDAL. THE CONTACT SPOKE TO LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260) WHERE THEY INFORMED HIM TO TOW THE VEHICLE TO DEALER TO HAVE THE VEHICLE INSPECTED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349199August 14, 2020
VEHICLE SPEED CONTROL
I WAS HEADING TO THE WORK AND THE SPEED LIMIT IS 55 BUT THE SPEED MOTOR WAS SAYING I WAS GOING 103 MILES SO I PULLED OVER TURNED THE CAR OFF AND WAITRESS 5 MINUTES AND THEN IT STOPPED BUT WHEN I GOT OFF IT DID THE SAME THANG AGAIN AND THAT WAS A MONTH AGO AND IT STILL DOES IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341372July 24, 2020
POWER TRAIN
AWD SYSTEM KEEPS FAILING, REAR AXLE NOT GETTING ANY POWER FROM THE TRANSFER CASE. FRONT WHEELS SPIN ON GRAVEL OR WET PAVEMENT WHILE BACK WHEELS DON'T MOVE. THEN THE AWD SYSTEM SERVICE LIGHT KICKS ON. HAS BEEN TO THE DEALER 4 TIMES & THEY STILL HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THIS CREATES A DANGEROUS CONDITION ON WET OR SNOWY ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338822July 11, 2020
SERVICE BRAKES
SINCE AROUND 9,000 MILES I HAVE HAD A VIBRATION WHEN BRAKING TOOK IT TO THE DEALERSHIP THEY REPLACED THE FRONT ROTORS STILL DOING IT I HAVE TOOK IT BACK 7 TIMES THEY CLAIM NOTHING WRONG TOOK IT TO ANOTHER DEALERSHIP NOTHING WRONG TOOK IT BACK AGAIN THEY SAID IT WAS THE BACK ROTOR REPLACED THEM WITH NEW AND STILL DOING IT THE CAR HAS AROUND 27,000 NOW DODGE IS REFUSING TO LOOK INTO IT FURTHER IT DOES IT WORSE GOING DOING HILL USING THE BRAKES SOME TIMES IT GETS TO THE POINT YOU HAVE TROUBLE BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338706July 10, 2020
POWER TRAIN
THE DODGE JOURNEY HAS FAULTY MOTOR AND TRANSMISSION MOUNTS CAUSING MY DRIVE SHAFT TO PREMATURELY WEAR OUT ONLY AFTER 40 SOMETHING THOUSAND MILES CAUSING THE VEHICLE TO JERK WHEN SHIFTING, I CURRENTLY HAVE MY VEHICLE IN THE SHOP GETTING THESE ITEMS REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338205July 8, 2020
ELECTRICAL SYSTEM
THE RADIO SCREEN WILL FREEZE FOR A FEW HOURS, TURNING ON AND OFF THE VEHICLE WILL NOT HELP. IT ALSO WILL GIVE A HARD TIME PARING THE BLUETOOTH EVEN AFTER THE PARING DEVICE HAS BEEN IN THE LIST FOR DAYS OR WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327085June 3, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I HAD PULLED UP TO A STOP LIGHT AND THE VEHICLE WOULD NOT FULLY COME TO A STOP SO I DEPRESSED THE BREAK HARDER AND AS I RELEASE THE BRAKE THE CAR TOOK OFF AND WAS STEADILY ACCELERATING I TURN THE CAR OFF AND GOT TO A PARKING LOT THE TOW TRUCK DRIVER HAD THE SAME RESULT WHEN HE TRIED TO BACK THE VEHICLE UP TO PLACE IT ON THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326851June 1, 2020
VEHICLE SPEED CONTROL:CRUISE CONTROL
2018 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FUNCTION. *LD THE CONSUMER STATED UPON RETURNING HOME, THE CRUISE CONTROL FAILED CAUSING THE VEHICLE TO CRASH INTO THE GARAGE DOOR AND WALL FRAME. THERE WAS ALSO DAMAGE TO A RIDING LAWN MOWER. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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