Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#11221087June 18, 2019
UNKNOWN OR OTHER
MY 2009 DODGE JOURNEY HAS BEEN HAVING A NO START ISSUE THAT HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST 3 YEARS. AT FIRST IT WAS JUST WHEN IT WAS HOT OUTSIDE OR THE CAR WAS HOT AFTER DRIVING AN HOUR OR MORE, NOW IT HAPPENS AT ANY GIVEN TIME, EVEN FIRST THING IN THE MORNING. I CAN USUALLY GET IT STARTED AFTER 5-10 TRIES, BUT NEVER ON THE FIRST TRY. THE LAST TIME THIS HAPPENED WAS ON MONDAY, JUNE 17, 2019 WHEN I TOOK IT BACK TO THE DEALER FOR THE 5TH TIME THIS YEAR FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220258June 15, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHEN USING RIGHT TURN SIGNAL DOME LIGHTS TURN ON, IF CRUISE CONTRAIL IS ON CANNOT USE BRIGHTS WILL SHUT OFF CRUISE BY ITSELF, CAR STALLS, AND WILL NOT ALWAYS START, WHEN IT DOES START MANY TIMES WILL STALL RIGHT AWAY, AND WHEN DRIVING STALLS. AIR BAG LIGHT ON WHICH HAVE READ CAN MEAN AIRBAG FAIL TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218788June 9, 2019
UNKNOWN OR OTHER
CAR WILL INTERMITTENTLY START AND THEN WON'T START. BATTERY IS FINE. CHECKED NEUTRAL SAFETY SWITCH. STILL NOTHING. HAVE BEEN STRANDED SEVERAL TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210479May 28, 2019
UNKNOWN OR OTHER
I DROVE MY VEHICLE TO THE GROCERY STORE WITH NO PROBLEMS. I SHOPPED, CAME BACK OUT AND TRIED TO START IT. LIGHTS, RADIO, WINDOWS, LOCKS... ALL WORKED. WHEN TRYING TO START, YOU HEAR A SINGLE CLICK EACH TIME YOU TRY. WE TRIED TO JUMPSTART IT; THERE WERE NO CHANGES. IT WOULDN'T START. I HAD THE DEALER TOW IT. THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. THEY ENDED UP GETTING IT TO START WITH NO ANSWERS FOR ME. THEY JUST SAID THEY CAN'T FIGURE OUT WHATS WRONG WITH IT OR WHY IT ACTED THE WAY IT DID. I DID SOME RESEARCH. ITS COMMON IN DODGE JOURNEYS; THEREFORE DODGE SHOULD ADRESS THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208903May 21, 2019
SERVICE BRAKES
TAKARA RECALL: WHEN LEAVING WORK I STARTED MY CAR AND BEGAN TO BACK OUT OF THE PARKING LOT WHEN I WENT TO PUSH ON MY BRAKES TO STOP MY CAR MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AS IF I HAD NOTHING BUT AIR. I CALLED AND HAD THE CAR TOWED TO A LOCAL SHOP 4 DIFFERENT MASTER CYLINDERS PUT ON THE CAR TWO NEW CALIPERS ON THE DRIVER SIDE FRONT AND BACK REPLACED ALONG WITH A NEW ABS MODULE AND BRAKE LINE HOSE ON THE FRONT LEFT SIDE 2500.00 LATER AND I STILL HAVE NO FRONT LEFT BRAKES!!!! COMPLETE NIGHTMARE AND IT IS COMPLETELY UNSAFE NOT ONE PERSON CAN FIGURE OUT WHAT THE PROBLEM IS OH I SHALL ADD WE ALSO REPLACED THE BRAKE PADS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207848May 15, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT EXPERIENCED A FAILURE WITH THE POWER TRAIN CONTROL MODULE (PCM) FOR YEARS. CURRENTLY, THE PCM MALFUNCTIONED AND THE RPMS REVVED TO 40 MPH WITHOUT ACCELERATION. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE CONTACT WAITED BEFORE RESTARTING THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED AND REACHED APPROXIMATELY 40 MPH, THE RPMS WOULD REV UP AGAIN. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OR 97701, (541) 389-1177) STATED THAT THE COOLER LINE WAS LEAKING AND THE TRANSMISSION PAD NEEDED TO BE RESEALED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE, BUT THE FAILURES CONTINUED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207206May 13, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. WHILE DRIVING APPROXIMATELY 60 MPH ON A MAJOR HIGHWAY, THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO A BRICK WALL. THE DRIVERS SIDE AIR BAG DEPLOYED WITH FORCE HOWEVER THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK PAINS, BODY PAINS, MUSCLE SPASMS IN THE LEFT ARM AND SCARRING TO THE LEFT ARM. THE FRONT PASSENGER SUSTAINED HEAD, MOUTH AND FACE INJURY DUE TO NO AIR BAG DEPLOYMENT. BOTH RECEIVED FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED AND A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AS THE VEHICLE WAS NOT PURCHASED FROM A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CRASH TO DETERMINE IF THEY MAY OPEN AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11205951May 7, 2019
POWER TRAIN
CAR TRANSFER CASE SPLIT IN HALF GOING DOWN HIGHWAY CALIPERS FROZE UP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11204009April 26, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS PLACED IN THE IGNITION AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A FEW DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203413April 24, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, HAD TO CALL A TOLL TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196201April 15, 2019
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG CLOCKSPRING WAS FAULTY. THE VEHICLE WAS REPAIRED. HENDRICK DODGE (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000. *BF THE CONSUMER STATING REQUESTING A REFUND DUE TO MASSIVE REPAIRS. THE CLOCKSPRING FAILED AND WAS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196064April 13, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HORN HONKS RANDOMLY BY ITSELF. PARKED, MIDDLE OF THE NIGHT, OR DRIVING THIS IS DANGEROUS DISTRACTING FOR ME AND OTHER DRIVERS. SCARY STARTLES ME AND FREAKS MY NEIGHBORS OUT! DRAINING MY BATTERY TOO. ALSO A CLICKING SOUND WHEN NOTHING ON. I GOOGLED IT AND WAS SHOCKED TO FIND HUNDREDS OF OTHERS COMPLAINTS. I CALLED CRYSLER THEY SAID TO MAKE A COMPLAINT HERE AND IF ENOUGH COMPLAINTS A RECALL WILL BE ISSUED. I SURE HOPE NO ONE GETS HURT OR DIES WAITING FOR THE MANUFACTURER TO CORRECT THE ELECTRICAL PROBLEM THEY CLEARLY KNOW ABOUT BUT WILL NOT ADDRESS UNLESS THEY ABSOLUTELY HAVE TO. WHAT A SHAME CONSUMERS PAY GOOD MONEY FOR SUCH POOR SERVICE. I KNEW I SHOULD HAVE STAYED WITH A GMC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195405April 10, 2019
UNKNOWN OR OTHER
2009 DODGE JOURNEY HAS ISSUES STARTING INTERMITTENTLY. SEEMS TO BE AN ISSUE MANY PEOPLE POST ABOUT. IF YOU LET THE VEHICLE SIT FOR AWHILE IT WILL SOMETIMES START BACK UP. INSERTING KEY WILL MAKE IT POSSIBLE TO TURN ON LIGHTS, RADIO, ROLL DOWN WINDOWS, ETC, BUT THE VEHICLE WILL NOT START, ONLY CLICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194797April 8, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
MY CAR FAILS TO STAY STARTED WHEN STICKING THE KEY IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193983April 5, 2019
POWER TRAIN
TAKATA RECALL THERE'S A RECALL ON DODGE JOURNEYS 2009 AND THE SXT IS HAVING THE SAME EXACT PROBLEM. THE PCM IS DRAINING BATTERIES AND CAUSING MY TRUCK TO SHIFT HARD OR SHIFTS TO THE SECOND GEAR AND WON'T POWER PAST THAT. VERY CONCERNED BECAUSE MY WIFE IS PREGNANT AND SHE OFTEN HAS TO PRESS ON THE CONTROL BOARD FROM WORK TO GET THE TRUCK CRUNK. ONCE A WEEK SHE GETS A JUMP OFF BECAUSE THE MODULE DRAINS HER BATTERY. BECAUSE OUR VIN DOESN'T FIT THE RECALL NUMBERS IT WON'T GET FIXED BUT IT'S THE SAME PROBLEMS AS THE RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11192578March 30, 2019
ELECTRICAL SYSTEM
MY DODGE JOURNEY IS STARTING SOMETIMES..AND WILL NOT START AT OTHER TIMES. THERE HAVE BEEN HUNDREDS OF DRIVER COMPLAINTS .DODGE IS NOT ADDRESSING THIS MAJOR PROBLEM. DRIVING FINE..PARK IT..GET IN AND IT WILL NOT START. IT SEEMS TO BE A PROBLEM WITH THE ELECTRONICS...COMPUTER ISSUE. DODGE SHOULD KNOW. DUE TO ALL THE SAME COMPLAINS THEY ARE RECEIVING. THEY NEED TO DO A RECALL. IT HAS BEEN HAPPENING INTERMITTENTLY LAST TIME 3/25/19. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190847March 22, 2019
UNKNOWN OR OTHER
WAS DRIVING ON MY WAY BACK HOME WITH MY 4 KIDS WHEN THE CAR STALLED AND WOULDN'T TURN OVER. PUT KEY FOB IN IGNITION AND WOULD MAKE A CLICKING NOISE THEN IT JUST STOPPED MAKING NOISE. GOT CAR TOWED AND HAD BATTERY CHECKED AND THE BATTERY HAD FULL CHARGE AND ONLY 2 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189919March 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE GEAR SHIFTER WAS INADVERTENTLY HIT AND SWITCHED INTO NEUTRAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE GEAR SHIFTER WAS LOOSE. THE VEHICLE WAS TAKEN TO DICK SCOTT CHRYSLER DODGE JEEP RAM (684 ANN ARBOR RD W, PLYMOUTH, MI 48170, (734) 451-2110) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE AND WAS HOW THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187420March 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BATTERY GOES DEAD ALL THE TIME, CHECK ENJINE LIGHT, TRACTION LIGHT, LOSES POWER GOING UP SMALL HILLS, WON'T SHIFT, AIR BAG LIGHT STAYS ON, TESTING SAYS IT HAS A BATTERY DRAIN, CAM SHAT SENSOR LIGHT CHANGED BUT STILL SAYS BAD, WE PUT A NEW BATTERY IN BUT DOESNT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185121March 8, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE BATTERY NEEDED TO BE CHARGED IN ORDER FOR THE VEHICLE TO START AND POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO RIVERSIDE AUTO & TRUCK SALES (N3696 US-2, IRON MOUNTAIN, MI 49801, (906) 774-2120) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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