Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#10694264March 14, 2015
ELECTRICAL SYSTEM
IGNITION WILL SHUT OFF WHILE DRIVING. ALSO DASHBOARD WILL READ BAD KEY AND REFUSE TO START. CHRYSLER STATES THAT IT IS PART OF RECALL L25 BUT THE PART IS UNAVAILABLE. IN THE MEANTIME MY CAR IS A PAPERWEIGHT THAT I CAN'T DRIVE. THEY HAVE NO DATE ON WHEN PARTS WILL BE AVAILABLE. WHAT IS MY RECOURSE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694183March 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE KEY REMAINED IN BETWEEN THE ON AND THE ACCESSORY POSITION BEFORE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693768March 12, 2015
AIR BAGS
AS I WAS ACCELERATING ON A HIGHWAY ENTRANCE RAMP, MY DRIVER'S SIDE CURTAIN AIRBAGS DEPLOYED (FROM THE FRONT OF THE CAR AND ALL THE WAY TO THE HATCH IN THE BACK OF THE CAR). I PULLED OVER ONTO THE SHOULDER OF THE ROAD AND TURNED THE CAR OFF. I TURNED MY CAR TO BATTERY MODE TO ROLL DOWN THE WINDOWS TO RELEASE THE POWDER AND SMELL AND ANOTHER AIRBAG DEPLOYED (I BELIEVE IT WAS THE DRIVER'S SEAT, BUT AM NOT CERTAIN). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693774March 12, 2015
POWER TRAIN
THE TRANSMISSION WHEN CHANGING TO LOWER SPEED, CLUNKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691426March 12, 2015
ELECTRICAL SYSTEM
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO THE WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE. *SMD THE CONSUMER HAS BEEN UNSUCCESSFUL AT GETTING THE DEALER TO COMPLY WITH THE RECALL. RECALL # 14V373000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693929March 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693552March 11, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693574March 11, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS APART OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE ACCORDING TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693597March 11, 2015
ELECTRICAL SYSTEM
I OWN A 2009 DODGE JOURNEY. AND RECEIVED RECALL NOTIFICATION L25 / NHTSA 14V-373 HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. I THINK THAT THE MANUFACTURER HAD FAR EXCEEDED A REASONABLE AMOUNT OF TIME. I HAVE EXPERIENCED THE FAILURE IN SEVERAL INCIDENTS OF CAR NOT STARTING, FORTUNATELY, THERE HAVE BEEN NO WRECKS YET. I'VE BEEN ON PHONE FOR OVER AN HOUR TRYING TO GET SOMEONE TO ANSWER MY CALL FROM CHRYSLER CUSTOMER SERVICE 1-800-853-1403. I WANT SOMETHING DONE AND I WANT IT DONE NOW, BEFORE SOMEONE GETS INJURED DUE TO THIS LACK OF ACTION FROM CHRYSLER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693682March 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693202March 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693350March 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693165March 9, 2015
ENGINE
I'VE ALREADY COMPLAINED ABOUT THIS ISSUE AT LEAST 3 TIMES. WHEN TRYING TO START THE CAR IT WILL NOT START. NOTHING HAPPENS. THE ONLY WAYS TO GET THE CAR STARTED AT THAT POINT IS: MOVING THE BATTERY AROUND, REMOVING AND PUTTING THE BATTERY CABLES ON THE BATTERY (TO RESET IT), AND PUT THE CAR IN NEUTRAL AND TURN THE KEY. SO YOU TELL ME, DOES THIS CAR NEED TO BE RECALLED??? I'M STILL PAYING ON THIS POS (PIECE OF [XXX]) WHICH MAKES NO SENSE. I NEED THIS CAR RECALLED AND MONEY BE RETURNED. I'VE BEEN COMPLAINING ABOUT THIS CAR SINCE 2009, WILL I EVER GET ASSISTANCE??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679155March 9, 2015
ELECTRICAL SYSTEM, AIR BAGS
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUE. *SMD THE CONSUMER RECEIVED A RECALL 14V373000 LAST SUMMER, AND IS WAITING FOR A FOLLOW-UP NOTICE.*JB THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. UPDATED 11/24/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692494March 6, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 9/27/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692262March 5, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692304March 5, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/5/15*CN UPDATED 05/12/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692309March 5, 2015
ELECTRICAL SYSTEM
RECEIVED RECALL LH/NHTSA 14V-373 FOR WIRELESS IGNITION NODE MODULE DETENTS. DEALER HAS NEVER BEEN UNABLE TO GET RECALL PARTS TO PERMANENTLY CORRECT. PLEASE ADVISE ASAP AS WE WOULD STILL LIKE TO CORRECT THIS SITUATION AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691988March 4, 2015
ELECTRICAL SYSTEM, ENGINE
AFTER STARTING UP THE VEHICLE, THE RADIO AND INFORMATION DISPLAY WILL NOT FUNCTION AT ALL. WHEN THE VEHICLE IS THEN SHUT OFF THE BATTERY WILL DRAIN RATHER QUICKLY( WITHIN 8 HOURS) AND KILL THE BATTERY. IF THE BATTERY IS DISCONNECTED AND THEN RECONNECTED THE RADIO AND DISPLAY WILL THEN WORK. THIS HAPPENS FREQUENTLY DEPENDING ON HOW MANY TIME THE VEHICLE IS STARTED AND STOPPED.MY MECHANIC HAS TRACED IT TO THE TIPM ,TOTALLY INTEGRATED POWER MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692071March 4, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH OVER A POTHOLE, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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