Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#10747633August 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747315August 9, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WIPERS COME ON AND WANT STOP. SIGNAL LIGHTS WANT WORK WHILE WIPERS ARE GOING .DASH BOARD DIMS ALSO WHICH MAKES IT A HAZARD TO DRIVE .CAR HAS BEEN TO THE DODGE DEALER THREE TIMES AND THEY SAY THAT ITS THE TIPM MODULE AND ITS $1500 TO FIX. IT IS HAPPENING MORE OFTEN NOW. I GOT PULLED OVER BY THE POLICE AND HE TOLD ME TO PARK THE ITS MY ONLY TRANSPORTATION I THINK DODGE NEED TO FIX THIS PROBLEM U CAN GOOGLE DODGE COMPLAINT AND I AM NOT THE ONLY ONE HAVING THIS PROBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746692August 6, 2015
UNKNOWN OR OTHER
MY VEHICLE HAS CONTINUED TO SWITCH TO OFF ON NUMEROUS OCCASIONS. I WAS TOLD IT WAS SOMETHING THAT IS BEING WORKED ON. THEN I WAS TOLD MY VEHICLE WAS NOT ON THE RECALL LIST OF VEHICLES. THEN I RECEIVE PAPERWORK STATING IT WAS ON THE RECALL LIST. I CONTACTED MY LOCAL DEALERSHIP WHO INFORMED ME THE PART/PARTS NEEDED FOR THE RECALL ARE ON BACK ORDER. THERE ARE OVER 300 ON BACKORDER. THIS IS PRETTY RIDICULOUS. SO EVERYDAY AS I DRIVE I CONSTANTLY HAVE THE FEAR THAT MY CAR WILL SWITCH TO OFF IN ANY GIVEN MOMENT. ....UPDATED 11/13/15 *BF UPDATED 1/4/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746855August 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 8/20/15, 11 WEEKS AFTER THE NOTIFICATION DATE. UPDATED 3/22/2016*JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746519August 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION AND TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746568August 5, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746015August 4, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/25/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746071August 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746129August 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE WAITING LIST FOR THE RECALL REPAIR WAS EXCESSIVELY LONG. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746212August 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745702August 3, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745709August 3, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 20009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745731August 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH AT NIGHT, THE HEADLIGHTS, INTERIOR LIGHTING, AND ALL THE WARNING INDICATORS STARTED FLICKERING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745736August 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE FAILURE SEVERAL TIMES WHILE STATIONARY AND DRIVING WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745739August 3, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745863August 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE ACCELERATING. THE CONTACT ALSO STATED THAT THE STEERING COLUMN AND TRANSMISSION WERE ABNORMALLY WARM WHEN THE VEHICLE WAS OPERATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745914August 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745644August 2, 2015
ELECTRICAL SYSTEM
VEHICLE RANDOMLY WILL NOT START. EVERYTHING (LIGHTS, AIR, RADIO) WORKS EXCEPT IT WILL NOT START, MAKES A CLICKING NOISE BUT WILL NOT TURN OVER. WE HAVE PAID DODGE OVER 300 DOLLARS TO HAVE THIS ISSUE FIXED BUT IT KEEPS REOCCURING. FIRST TIME WE HAD TO HAVE IT TOWED THEY SAID IT WAS A SOFTWARE ISSUE AND BAD BATTERY. WE PAID FOR THAT AND NOT EVEN A WEEK LATER I WAS STRANDED OUT OF TOWN AT NIGHT WITH MY CHILDREN. DODGE HAD IT TOWED THR NEXT MORNING AND COULD NOT IDENTIFY THE ISSUE. WE HAVE SINCE HAD TO HAVE IT TOWED 2 OTHER TIMES BACK TO DODGE AND THEY HAVE FIXED THE STARTER AND ON THE LAST OCCASION THEY SAID NOTHING WAS WRONG. ONCE WE HAD THE BATTERY JUMPED TO GET IT STARTED AND IT IS A BRAND NEW BATTERY, HOWEVER THAT DOESNT ALWAYS WORK. WE ARE STILL DEALING WITH THIS ISSUE. WE RECEIVED A RECALL NOTICE IN THE MAIL FOR BAD IGNITION AND KEY ISSUES IN MAY AND WE STILL HAVE NOT BEEN ABLE TO GET IT FIXED. WE WERE TOLD BY DODGE THAT WE WOULD BE PUT ON A WAITING LIST FOR PARTS AND IT COULD BE MONTHS AS THERE ARE A LOT OF PEOPLE WHO ARE HAVING THR SAME ISSUES AND NOT ENOUGH PARTS ARE AVAILABLE. PLEASE LOOK INTO THIS ISSUE. NO, I DIDN'T CRASH BUT IT IS A SAFETY ISSUE WHEN YOU ARE STRANDED FAR AWAY FROM HOME AND NOONE CAN HELP YOU. IT IS EXPENSIVE WHEN I END UP HAVING TO PAY 100'S OF DOLLARS I'M TOWING. IF YOU GOOGLE THE ISSUE THERE ARE MULTIPLE COMPLAINTS OF THE SAME ISSUE AND DODGE KEEPS SAYING TO EVERYONE THAT THEY CAN NOT IDENTIFY THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745376July 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS AT A STOP, THE MESSAGE RKB KEY WAS DISPLAYED ACROSS THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745476July 31, 2015
ELECTRICAL SYSTEM
I HAVE REPEATEDLY ASKED DEALERS TO PUT ME AT THE TOP OF THE LIST FOR THE PARTS WHEN THEY COME IN. TO UNLOCK THE CAR, YOU HAVE TO HIT THE LOCK BUTTON AND THE WINDOWS COME DOWN (AWFUL DURING RAIN STORM). MANY TIMES, THE IGNITION JUST GOES CLICK, CLICK, CLICK. AND NOW THE MESSAGE COMES UP "WRONG KEY." PLZ HELP ME GET THESE PARTS REPLACED BEFORE AN ACCIDENT HAPPENS. THERE'S ALSO ALL KIND OF ELECTRICAL PROBLEMS IN DASH: IF YOU TURN ON THE RADIO, YOU CANNOT SWITCH TO CD, AND VICE VERSA SOMETIMES THE RADIO WON'T COME ON AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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