Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11684349September 1, 2025
ENGINE
Valve rocker arms and lifters faulty due to inadequate manufacturing, and engine oil cooler/oil filter housing leaking engine oil due to poor quality materials used during manufacturing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680414August 13, 2025
POWER TRAIN
P0868 low pressure. current Recall needs expanded years. 2014 manufactured date is effected as well. Many things already replaced leading back to faulty pump. Viscous coupler also malfunctions in these at low milage. Flex plate fractures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679226August 7, 2025
FUEL/PROPULSION SYSTEM, STEERING, VEHICLE SPEED CONTROL
I was driving to work and after about 15 minutes of driving at around 45 miles an hour my car stopped accelerating when I pushed on the gas. Shortly after that my wheel locked and the power steering went out. Once I got myself on the side of the road the car would not turn off and I had trouble putting it in park. After a few minutes I was able to turn the car off and they called a tow truck to take me to a mechanic. The tow truck driver was able to restart the car and get the car in neutral to tow it to a mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670742July 2, 2025
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Dodge Journey. The contact stated while driving 25 MPH, the passenger’s side headrest exploded without impact or warning. The vehicle was taken to the local dealer, where it was diagnosed and determined that the safety mechanism was erroneously tripped. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670292June 30, 2025
AIR BAGS
On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669996June 28, 2025
UNKNOWN OR OTHER
I was driving my [XXX] daughter was sitting in the passenger seat and out of the blue the head rest just popped and hit her in the back of the head The headrest cushion is dislodge from the plastic on the back part of the headrest INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669096June 25, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My ABS, traction control and Emergency brake dash lights are on. When I researched the problem it did show a recall on the ABS control module and wiring harness from certain 2015 Dodge Journeys. I did take my car to a dodge dealership and they did confirm the ABS module needs to be replaced but they told me my particular VIN wasn't included in the current recall. If my car model from the same year has an active recall for the part included in the recall and it is being effective by the same problem listed in the recall how do I get my car included in that recall. I am currently still waiting for the new part to come in with the dealership to have it replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664915June 4, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Since purchasing this vehicle we have had catalytic converter issues that have persisted even after having the dealer "fix" the issue.we have also had ABS/Traction control module issues.this is the 2nd identical vehicle owned with the exact same problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664463June 2, 2025
ELECTRICAL SYSTEM, STEERING
Was driving down freeway when steering wheel got tight and all the lights on dash started to flash and then the car shut off and wouldn't start, had to have it towed to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662274May 21, 2025
UNKNOWN OR OTHER
We were driving down the interstate and my vehicle caught fire, there were no warnings on the dash and the vehicle was driving fine. Luckily someone pulled us over to let us know that something was getting on their windshield... Some kind of fluid... Were not sure what. After pulling over we seen fire dropping out from under the vehicle and within 5 minutes the vehicle was completely engulfed
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11658230May 1, 2025
STEERING, POWER TRAIN
The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate or shift into gear. During the failure, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic dealer, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Previously, after starting the vehicle, the steering wheel was very difficult to turn, and fluid was present underneath the vehicle. The vehicle was driven to the local deale,r who diagnosed that the power steering fluid hose had failed, causing power steering fluid to leak from the vehicle. The power steering fluid hose was replaced, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failures. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657238April 28, 2025
UNKNOWN OR OTHER
Thermostat hose & something with the transmission as well. Speed not doing what it’s supposed to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651630March 30, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My traction control light, ABS sensor light and brake indicator dash are on. My cruise control does not work. My mechanic says that it is the ABS Control Module. There is a recall for this part, but not for my vin number. The horn fuse had to be removed because the alarm would not stop going off, even when the alarm was not set. This is also associated with the ECM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650346March 24, 2025
SEATS
Both front headrests have deployed. Car was sitting in driveway at night, came out in the morning and headrests were open/deployed. Plastic pieces inside snapped and will not lock back together. I have found hundreds of similar issues that people had with the same model of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647424March 10, 2025
ENGINE, UNKNOWN OR OTHER
About 3 months ago my check engine light and abs lights are permanently on and I barely have any drive power. I have fixed all possible issues and the lights are both still on and I don’t have much drive power while I drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642700February 14, 2025
POWER TRAIN
The contact owns a 2015 Dodge Journey. The contact stated that while her husband was driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle experienced a loss of automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 92,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630827December 15, 2024
SERVICE BRAKES, STEERING
My traction control light, ABS sensor light and brake indicator dash are on. My cruise control does not work and sometimes the car will not start. I'm afraid to drive it. Thinking that it may turn off while driving it. My mechanic says that it is the ABS Control Module. There is a recall for this part, but not for my vin number. A number of Dodge owners I know are having this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630621December 13, 2024
AIR BAGS, ELECTRICAL SYSTEM
I am driving a 2015 Dodge Journey. Randomly, the airbag light came on, followed by loss of all electronics on the steering wheel. The horn will not work, nor any of the switches on the steering wheel. I did find that this is a common issue with Dodge Vehicles under recall 18V332000 AND 17V432000. I was told at the dealership that my specific dodge journey did not group into that recall however is experiencing those same issues. I am unsure if the airbag will even deploy in this state, coupled with the failure of the horn, this vehicle is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630059December 11, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Vehicle has oil cooler leak which plastic oil filter casing and oil cooler adapter cracked and leaked. Oil pooled up on top of engine casing channel below intake plenum and dripped down to electrical connectors that go into transmission. Engine oil heated and smoked because of heated motor and smoke goes into vehicle cabin causing oil smoke film inside with occupants. Oil mist is in the inside windshield and outside windshield along with wipers. There is a recall for this year journey 2015 this year engine 3.6 vet and transmission combination fwd 6spd ;however, the Vin number is not applying to correct the oil cooler and filter replacement under a recall. There is an upgraded part made that does not fail S44 recall; however I had to pay full price for the repair at a dealership and they replaced with the upgraded recalled part. The recall for this repair is S 44 why was not my Vin and vehicle covered under this recall number? Please Include my Vin number in this recall as well since everything is the same for S44.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630070December 11, 2024
ENGINE, POWER TRAIN
Vehicle has P0740 code of which is a recall on the transmission pump. The recall is S 44 however my vin does not apply even though it’s the same make,model,year, engine and drivetrain as the recall. Please include my Vin number in the recall because the vehicle stalls/ hesitate when the gas pedal is applied and the transmission is trying to downshift when speeding up to change lanes. The situation is dangerous because the driver can lose control of the vehicle when planning to execute and not get a response from the vehicle when accelerating or changing lanes. The problem is more of a 2 to 3 second hiccup and the vehicle seems confused. Include this vehicle and my Vin number in the S 44 recall of which my dealership has stated it should’ve been included with the rest of the 2015 and 2016 caravan, dodge journey recalls. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey